Help Wizard

Step 1

NEXT STEP

Other (Podcasts, Partners, etc. )

Get help with Podcasts, Web Player, Sonos, Playlists, Tracks and more!

Start a topic

Forum Posts

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 14279 Views
  • 8 replies
  • 1 likes
  • Other
  • 14279 Views
  • 8 replies
  • 1 likes

Superuser Contribution Music Artist Does Not Have a Profile to Attach Metadata for a Fix

I have a stumper for someone (maybe...lol) I am trying to post a metadata mixup fix of two different artists with the same name. But wait a second before you answer I have the link in order to post the metadata link. The problem lies here:Music Artis...

  • Casual Listener
  • I have a stumper for someone (maybe...lol)   I am trying to post a metadata mixup fix of two different artists with the same name.  But wait a second before you answer I have the link in ...
  • Jemi
  • Spotify Legend
  • 303 Views
  • 1 replies
  • 0 likes
  • Other
  • 303 Views
  • 1 replies
  • 0 likes

Superuser Contribution Squarespace Podcast on Spotify

Hey, Does anyone know if it's possible for a podcast that's hosted on Squarespace on be shared onto Spotify? I've only ever seen this article on the Squarespace forums but it's not clear to me what they mean by "use the RSS Feed Replacement URL." Doe...

  • Newbie
  •   Hey,   Does anyone know if it's possible for a podcast that's hosted on Squarespace on be shared onto Spotify? I've only ever seen this article on the Squarespace forums but it's not c...
  • Jemi
  • Spotify Legend
  • 1575 Views
  • 1 replies
  • 0 likes
  • Other
  • 1575 Views
  • 1 replies
  • 0 likes

Artists I never listened to appear on my profile

PlanPremiumGermany DeviceiPhone SE, Macbook ProOperating System(iOS 10, Android Oreo, Windows 10,etc.) Hello community, for a few days/weeks now Spotify shows me artists as recently played, which I've never listened to. I already tried to log off fro...

  • Newbie
  •   Plan Premium Germany   Device iPhone SE, Macbook Pro Operating System (iOS 10, Android Oreo, Windows 10,etc.)   Hello community,   for a few days/weeks now Spot...
  • 181 Views
  • 0 replies
  • 0 likes
  • Other
  • 181 Views
  • 0 replies
  • 0 likes

Superuser Contribution Spotify premium & google home

PlanFree/PremiumCountry Device Operating System My Question or Issue Have been trying for the last two hours to link my new google home to my premium account! It just WILL NOT link to anything other than Spotify free. I have tried all the solutions i...

  • Newbie
  • Plan Free/Premium Country   Device   Operating System     My Question or Issue  Have been trying for the last two hours to link my new google home to my premium acc...
  • Jemi
  • Spotify Legend
  • 298 Views
  • 1 replies
  • 0 likes
  • chromecast
  • 298 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify premium für geschlossene Gesellschaft

Hallo zusammen, Darf ich spotify für eine geschlossene Gesellschaft verwenden?Es sind nur persönlich eingeladene Gäste anwesend, die ich auch alle persönlich kenne. Ich habe nur Infos zur öffentlichen Nutzung (Gaststätte etc) gefunden. Lg

  • Casual Listener
  • Hallo zusammen,   Darf ich spotify für eine geschlossene Gesellschaft verwenden? Es sind nur persönlich eingeladene Gäste anwesend, die ich auch alle persönlich kenne.    Ich habe...
  • Jemi
  • Spotify Legend
  • 354 Views
  • 1 replies
  • 0 likes
  • 354 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Musixmatch

Good afternoon everyone, I'd like to view lyrics to my music. Am I allowed by Spotify terms to connect to and stream throughout Musixmatch? Thanks for your reply in advance

  • Composer
  • Good afternoon everyone,   I'd like to view lyrics to my music. Am I allowed by Spotify terms to connect to and stream throughout Musixmatch?   Thanks for your reply in advance 🙂
  • Jemi
  • Spotify Legend
  • 700 Views
  • 1 replies
  • 0 likes
  • Other
  • 700 Views
  • 1 replies
  • 0 likes

Superuser Contribution can't add songs to a playlist

PlanPremiumCountryBelgium DeviceWebPlayer /One PlusOperating SystemWin 10 / Android 8.0 My Question or Issue Hi, I had to create a new spotify account because it was not possible to change / update my e-mail address for my old account.I see my old pl...

  • Casual Listener
  •   Plan Premium Country Belgium   Device WebPlayer /One Plus Operating System Win 10 / Android 8.0   My Question or Issue   Hi,   I had to create a new spotify ...
  • Trinityss
  • Casual Listener
  • 724 Views
  • 2 replies
  • 0 likes
  • Music
    Other
  • 724 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify Issues - Don't know original PSN account my Spotifuy is linked too.

PlanPremiumCountry CanadaDevicePlayStation 4My Question or Issue I am unsure of what Playstation Network account is link to my spotify account and I can't link my spotify account to my current PSN account without first unlinking it from the original ...

  • Newbie
  • Plan Premium Country  Canada Device PlayStation 4 My Question or Issue  I am unsure of what Playstation Network account is link to my spotify account and I can't link my spotify acco...
  • Jemi
  • Spotify Legend
  • 6996 Views
  • 1 replies
  • 3 likes
  • PlayStation
  • 6996 Views
  • 1 replies
  • 3 likes

Can't turn off shuffle on web player

PlanPremiumCountry Devicedesktop PCOperating SystemLinux My Question or Issue I can't turn off shuffle play

  • Casual Listener
  • Plan Premium Country   Device desktop PC Operating System Linux   My Question or Issue  I can't turn off shuffle play
  • Nico
  • Community Legend
  • 306 Views
  • 1 replies
  • 0 likes
  • Other
  • 306 Views
  • 1 replies
  • 0 likes

I can not play my playlists on the spotify web player for chrome

PlanFree DeviceChromebookOperating SystemChrome My Question or Issue I cannot play MY playlists on Spotify's web player and it's is really annoying. Thanks for any help!

  • Visitor
  • Plan Free   Device Chromebook Operating System Chrome   My Question or Issue  I cannot play MY playlists on Spotify's web player and it's is really annoying. Thanks ...
  • Nico
  • Community Legend
  • 231 Views
  • 1 replies
  • 0 likes
  • Other
  • 231 Views
  • 1 replies
  • 0 likes

Solved!! the app stops because the "someone" web player is activated

PlanFamilyCountrySpain Device2 diferent device Android (Samsung Galaxy mini A3 and Xiaomi Redmi Note 4X)Operating SystemSamsung Galaxy mini A3 = Android 8.0.0 (Oreo)Xiaomi Redmi Note 4X = Android 6.0 Marshmallor My Question or IssueFor days I can not...

  • Casual Listener
  • Plan Family Country Spain  Device 2 diferent device Android (Samsung Galaxy mini A3 and Xiaomi Redmi Note 4X) Operating System Samsung Galaxy mini A3 = Android 8.0.0 (Oreo) Xiaomi&n...
  • magicart
  • Casual Listener
  • 3627 Views
  • 6 replies
  • 0 likes
  • Connect
    WP
  • 3627 Views
  • 6 replies
  • 0 likes

Superuser Contribution Sailfish OS

Being a Premium User of Spotify, I cant use it on my phone since CuteSpot stopped working. Would you please recognize SailfishOS as a third player beside iOS and Android? That would be wonderful, thank you. Further information: www.sailfishos.org

  • Newbie
  • Being a Premium User of Spotify, I cant use it on my phone since CuteSpot stopped working. Would you please recognize SailfishOS as a third player beside iOS and Android? That would be wonderful, tha...
  • Jemi
  • Spotify Legend
  • 1027 Views
  • 1 replies
  • 8 likes
  • Music
    Other
    Sony
  • 1027 Views
  • 1 replies
  • 8 likes

Superuser Contribution Playlists refuse to play newly added songs in shuffle mode after playlist has many songs in it?

Plan = FreeCountry = USADevice = Macbook 2009Operating System = El CapitanBrowser = Chrome, version sixty nine (It wouldn't let me to type out the numbers here); I use the web version of Spotify on the browser. My Question or Issue:When I make a play...

  • Casual Listener
  • Plan = Free Country = USA Device = Macbook 2009 Operating System = El Capitan Browser = Chrome, version sixty nine (It wouldn't let me to type out the numbers here); I use the web version of...
  • Jemi
  • Spotify Legend
  • 195 Views
  • 1 replies
  • 0 likes
  • Music
  • 195 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cobrança duplicada!

Bom dia, Caros, estou recebendo cobranças duplicadas em minhas faturas, aderi ao Spotify Premium e, após a liberação do Spotify Premium para estudante estão sendo cobrados ambos. O mesmo ocorre quando eu aderi o plano familiar, continuaram me cobrar ...

  • Newbie
  • Bom dia,  Caros, estou recebendo cobranças duplicadas em minhas faturas, aderi ao Spotify Premium e, após a liberação do Spotify Premium para estudante estão sendo cobrados ambos. O mesmo ocor...
  • Jemi
  • Spotify Legend
  • 587 Views
  • 1 replies
  • 0 likes
  • Other
  • 587 Views
  • 1 replies
  • 0 likes

Superuser Contribution disappeared songs

PlanPremiumCountryHungary DeviceiPhone 6sOperating SystemiOS 10.3.3 My Issue All my songs are gone, and inatead of those i have some random weird songs in that album.For approx a week i got all the time i open the app: do i want to continue listen to...

  • Casual Listener
  • Plan Premium Country Hungary  Device iPhone 6s Operating System iOS 10.3.3   My Issue  All my songs are gone, and inatead of those i have some random weird songs in that albu...
  • Jemi
  • Spotify Legend
  • 194 Views
  • 1 replies
  • 0 likes
  • Music
    Other
  • 194 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify update.....

There have been two recent updates for both Sonos and Spotify. I updated my Sonos Play 5 and Play 1 recently which gave me back the ability to control my Sonos speakers through the Spotify app. After the most recent Spotify update I have now lost tha...

  • Newbie
  •    There have been two recent updates for both Sonos and Spotify. I updated my Sonos Play 5 and Play 1 recently which gave me back the ability to control my Sonos speakers through the Spot...
  • Jemi
  • Spotify Legend
  • 281 Views
  • 1 replies
  • 0 likes
  • SONOS
  • 281 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Be an artist won't work

When I post my profile url it will not work. I went to my profile, then share, and then copied the url. When I put the link in it will not give me the option to add. Why?

  • Newbie
  • When I post my profile url it will not work. I went to my profile, then share, and then copied the url. When I put the link in it will not give me the option to add. Why?
  • Jemi
  • Spotify Legend
  • 301 Views
  • 1 replies
  • 0 likes
  • Samsung
  • 301 Views
  • 1 replies
  • 0 likes

Superuser Contribution change tracks in car radio VW PASSAT [DISCOVERY MEDIA]

Hi, if i change track on radio [or phone] .....it play new track, but i see on display radio old name of track.How can i see album or single covee on display of radio.

  • Newbie
  • Hi, if i change track on radio [or phone] .....it play new track, but i see on display radio old name of track. How can i see album or single covee on display of radio.
  • Jemi
  • Spotify Legend
  • 407 Views
  • 1 replies
  • 0 likes
  • 407 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cannot upload a picture to artist profile

https://imgur.com/a/Nb25vtE I've tried this in .JPG and .PNG formats. EDIT: I've solved the problem by making the photo a bigger resolution, but I still would like this question to be answered

  • Casual Listener
  • https://imgur.com/a/Nb25vtE   I've tried this in .JPG and .PNG formats.   EDIT: I've solved the problem by making the photo a bigger resolution, but I still would like this question to ...
  • Jemi
  • Spotify Legend
  • 1882 Views
  • 1 replies
  • 0 likes
  • Music
    Other
  • 1882 Views
  • 1 replies
  • 0 likes