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Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

  • Moderator
  • Moderator
  • Lone2
  • Newbie
  • 7135 Views
  • 49 replies
  • 6 likes
  • Other
  • 7135 Views
  • 49 replies
  • 6 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • のぞみ
  • Visitor
  • 19127 Views
  • 9 replies
  • 2 likes
  • Other
  • 19127 Views
  • 9 replies
  • 2 likes

"Here is Spotify on Sonos. Sorry on Sonos is offline."

I have an Echo Dot and two Sonos Play:1s, all registered to me, my apps and my phone, all online, same wifi, etc. I have a 'Living Room' group in Alexa.app with "Kitchen Echo Dot" and "Sonos" in it. Sonos is set as default music speaker in Alexa.app ...

  • Gig Goer
  • I have an Echo Dot and two Sonos Play:1s, all registered to me, my apps and my phone, all online, same wifi, etc. I have a 'Living Room' group in Alexa.app with "Kitchen Echo Dot" and "Sonos" in it. ...
  • 843 Views
  • 0 replies
  • 0 likes
  • 843 Views
  • 0 replies
  • 0 likes

Liked songs are not appearing as liked

PlanFreeCountryUSADeviceDesktopOperating SystemWindows 10 My Question or IssueThe songs that I've liked are not showing up as liked when I play Spotify using the Web Player, but when I check the songs on my phone app, they appear hearted as normal.He...

spotify bang bang bang save to liked songs.png Screenshot_20190824-165543.jpg
  • Newbie
  • Plan Free Country USA Device Desktop Operating System Windows 10   My Question or Issue The songs that I've liked are not showing up as liked when I play Spotify using the Web Player, ...
  • NomadThanatos
  • Casual Listener
  • 1040 Views
  • 2 replies
  • 1 likes
  • Other
  • 1040 Views
  • 2 replies
  • 1 likes

Song changed to have weird part at end

My Question or IssueShamandalie by Sonata Arctica was changed to have a weird 2-3 minute section at the end of someone playing a completely different song. This isn't the first time Spotify has changed versions of a song without showing anything diff...

  • Casual Listener
  • My Question or Issue Shamandalie by Sonata Arctica was changed to have a weird 2-3 minute section at the end of someone playing a completely different song. This isn't the first time Spotify has cha...
  • ListenToGlobal
  • Composer
  • 454 Views
  • 1 replies
  • 0 likes
  • Other
  • 454 Views
  • 1 replies
  • 0 likes

[All Platforms][Podcasts] Merge 2 individual profiles in 1 podcast account

My friend created our podcast account under her name but I would also like to access the account. Would it be possible for Spotify to allow 2 individual accounts access to a single podcast account? Or do we need to create a new account specifically o...

  • Visitor
  • My friend created our podcast account under her name but I would also like to access the account. Would it be possible for Spotify to allow 2 individual accounts access to a single podcast account? O...
  • 845 Views
  • 0 replies
  • 1 likes
  • All Platforms
    Podcasts
  • 845 Views
  • 0 replies
  • 1 likes

Web player not opening

PlanFreeCountryLuxembourg, but accessing from Serbia DeviceChromeOperating SystemLinux My Question or IssueI'm trying to open web player, but it's like it doesn exists. URL: https://open.spotify.com/browse

2019-08-26-191550_466x508_scrot.png
  • Regular
  • Plan Free Country Luxembourg, but accessing from Serbia   Device Chrome Operating System Linux   My Question or Issue I'm trying to open web player, but it's like it doesn exists...
  • hulkhan
  • Casual Listener
  • 1101 Views
  • 6 replies
  • 2 likes
  • Other
  • 1101 Views
  • 6 replies
  • 2 likes

Can't log into Spotify using my account, because it tells me that it's linked to another PSN account

Hello, I have been trying to log into my Spotify account with my PS4 for a while now, and I always get an error saying that my account is already linked to another PSN account. The problem is that I do not remember the email of the account which is l...

  • Casual Listener
  • Hello,   I have been trying to log into my Spotify account with my PS4 for a while now, and I always get an error saying that my account is already linked to another PSN account. The problem i...
  • 667 Views
  • 0 replies
  • 0 likes
  • PlayStation
  • 667 Views
  • 0 replies
  • 0 likes

Cant use spotify web player, saying that chrome is not up to date

ok, so spotify is not working on my web player, when ever i try to play a song it says that my chrome is not up to date, which it is. But the podcasts still work fine so I dont know what the issue is, please help

  • Casual Listener
  • ok, so spotify is not working on my web player, when ever i try to play a song it says that my chrome is not up to date, which it is. But the podcasts still work fine so I dont know what the issue is...
  • xxATXTITANxx
  • Casual Listener
  • 1151 Views
  • 2 replies
  • 0 likes
  • music
  • 1151 Views
  • 2 replies
  • 0 likes

Some StarTalk Radio Podcast Release Dates are wrong

PlanPremiumCountryChileDeviceDell Inspiron 14 N4050Operating SystemWindows 10 Pro v1903 My Question or IssueEpisodes from S02E01 (An Alien’s Guide to Earth) to S04E05 (A Conversation with Alan Rickman (Part 2)) have March 28, 2013 as release date, wh...

  • Music Fan
  • Plan Premium Country Chile Device Dell Inspiron 14 N4050 Operating System Windows 10 Pro v1903   My Question or Issue Episodes from S02E01 (An Alien’s Guide to Earth) to S04E05 (A Conv...
  • 842 Views
  • 0 replies
  • 0 likes
  • Other
  • 842 Views
  • 0 replies
  • 0 likes

Saved Albums and Liked Songs

Plan PremiunFree/PremiumCountry USA Device iphone and Windows desktop(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System iOS 12.4 and Windows(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueSince the update, when I 'like' a...

  • Casual Listener
  • Plan Premiun Free/Premium Country USA   Device iphone and Windows desktop (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System iOS 12.4 and Windows (iOS 10, Android O...
  • Brunelicia
  • Community Legend
  • 1060 Views
  • 3 replies
  • 0 likes
  • music
  • 1060 Views
  • 3 replies
  • 0 likes

What's the difference between the plus button and the heart one?

PlanPremium FamilyCountryItalyDeviceHuawei P8 liteOperating SystemAndroid 7.0 My Question or IssueI don't understand the difference between the two buttons with the plus symbol and the heart one: do they both save the element in the library? Do they ...

  • Casual Listener
  • Plan Premium Family Country Italy Device Huawei P8 lite Operating System Android 7.0   My Question or Issue I don't understand the difference between the two buttons with the plus symb...
  • Alex11950
  • Casual Listener
  • 892 Views
  • 2 replies
  • 0 likes
  • music
    Other
  • 892 Views
  • 2 replies
  • 0 likes

Playback issue with a specific song

While listening to a playlist, I found that one of the songs "Scattered Rose - Sakuzyo" was not playing properly. I was wondering if this is a fault on Spotify's behalf, or if it's just me. All other songs I have listened to sound fine except this on...

  • Newbie
  • While listening to a playlist, I found that one of the songs "Scattered Rose - Sakuzyo" was not playing properly. I was wondering if this is a fault on Spotify's behalf, or if it's just me. All other...
  • tunasahin
  • Newbie
  • 834 Views
  • 1 replies
  • 0 likes
  • Web Player
    Windows
  • 834 Views
  • 1 replies
  • 0 likes

Discover Weekly out of date

PlanPremiumCountryNorwayDeviceMultipleOperating SystemMultiple My Question or IssueSince before summer my Discover Weekly has been acting up. Had the change been subtle I would not have noticed. But from one week to another the music suggested went f...

  • Newbie
  • Plan Premium Country Norway Device Multiple Operating System Multiple   My Question or Issue Since before summer my Discover Weekly has been acting up. Had the change been subtle I wou...
  • 447 Views
  • 0 replies
  • 0 likes
  • Other
  • 447 Views
  • 0 replies
  • 0 likes

Normalize Volume in Connect

Connect is great for connecting to my Amazon Echo but it is very annoying that I can't normalize the volume of the music on that device like I can on my phone.

  • Visitor
  • Connect is great for connecting to my Amazon Echo but it is very annoying that I can't normalize the volume of the music on that device like I can on my phone. 
  • 1741 Views
  • 0 replies
  • 1 likes
  • 1741 Views
  • 0 replies
  • 1 likes

Solved!! Music became unplayable?

PlanPremium (Family)CountryNetherlandsDeviceDell Latitude E6420 (2011?), Motorola Moto G6 Plus (2018)Operating SystemWindows 10, Android Pie My Question or IssueFor a couple of months now, about an album has been unplayable on my Spotify account. Whe...

  • Visitor
  • Plan Premium (Family) Country Netherlands Device Dell Latitude E6420 (2011?), Motorola Moto G6 Plus (2018) Operating System Windows 10, Android Pie   My Question or Issue For a couple ...
  • Brunelicia
  • Community Legend
  • 683 Views
  • 1 replies
  • 0 likes
  • music
  • 683 Views
  • 1 replies
  • 0 likes

Spotify turns on tv and start to play "Romeo Santos"

I don't know what kind of scam is it. I changed password twice for strong password - I don't think my account was hijacked. Sptify strts to play "Romeo Santos" on my tv by chromecast. I don't even know what is it - I don't listen to this **bleep** ty...

  • Regular
  • I don't know what kind of scam is it. I changed password twice for strong password - I don't think my account was hijacked. Sptify strts to play "Romeo Santos" on my tv by chromecast. I don't even kn...
  • Jesusvm_06
  • Gig Goer
  • 493 Views
  • 1 replies
  • 0 likes
  • Samsung
  • 493 Views
  • 1 replies
  • 0 likes

Xbox One app liking songs

My idea is while using the Spotify app on Xbox One, you should be able to Like a song from a playlist when your using the Pinned app instead of having to go into the full Spotify app and like it there. It would make it so much more easier so I don't ...

  • Visitor
  • My idea is while using the Spotify app on Xbox One, you should be able to Like a song from a playlist when your using the Pinned app instead of having to go into the full Spotify app and like it ther...
  • Jesusvm_06
  • Gig Goer
  • 625 Views
  • 1 replies
  • 0 likes
  • Other
  • 625 Views
  • 1 replies
  • 0 likes

Artist I did not put on my account

So this is driving me crazy! Someone who enjoys latin music has put like 50 artists in my account and songs up the ying yang. I have deleted them all multiple times and they show up again. I only show my computer and my husband's phone as devices on ...

  • Visitor
  • So this is driving me crazy! Someone who enjoys latin music has put like 50 artists in my account and songs up the ying yang. I have deleted them all multiple times and they show up again. I only sho...
  • Jesusvm_06
  • Gig Goer
  • 491 Views
  • 1 replies
  • 0 likes
  • Connect
    music
  • 491 Views
  • 1 replies
  • 0 likes

Missing Onkyo AV receiver in devices

PlanPremiumCountryUKDevice(HTC U11, Samsung Galaxy tab 4)Operating System(Android 9) My Question or IssueI have a networked Onkyo TX-NR818 AV reciever to which I normally redirect Spotify (Premium) to play through. I have an HTC U11 which was upgrade...

  • Visitor
  • Plan Premium Country UK Device (HTC U11, Samsung Galaxy tab 4) Operating System (Android 9)   My Question or Issue I have a networked Onkyo TX-NR818 AV reciever to which I normally red...
  • 908 Views
  • 0 replies
  • 3 likes
  • Onkyo
    Other
  • 908 Views
  • 0 replies
  • 3 likes

Solved!! How do I delete songs?

Plan:Premium Country:United States Device:iPhone SE Operating System:iOS 12.1 My Question or Issue:Spotify has made a new update to their app where I can no longer delete individual songs or albums. I have many using up my storage space that I want c...

  • Visitor
  • Plan: Premium  Country: United States  Device: iPhone SE  Operating System: iOS 12.1   My Question or Issue: Spotify has made a new update to their app where I can no lo...
  • Brunelicia
  • Community Legend
  • 14719 Views
  • 1 replies
  • 0 likes
  • music
  • 14719 Views
  • 1 replies
  • 0 likes

How to save just 1 song to offline playlist?

I have a premium account and use to be able to save just one song at a time in my list of songs to play when offline. Since this week, i can’t. I have to download the whole album or the whole playlist in order to have just the one song i want. what s...

  • Casual Listener
  • I have a premium account and use to be able to save just one song at a time in my list of songs to play when offline. Since this week, i can’t. I have to download the whole album or the whole playlis...
  • rajarsheem
  • Visitor
  • 2825 Views
  • 5 replies
  • 1 likes
  • music
  • 2825 Views
  • 5 replies
  • 1 likes