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Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • KrazyM
  • Newbie
  • 1559 Views
  • 15 replies
  • 5 likes
  • Other
  • 1559 Views
  • 15 replies
  • 5 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 17585 Views
  • 8 replies
  • 1 likes
  • Other
  • 17585 Views
  • 8 replies
  • 1 likes

[web player] songs stops at ~30 sec and move on next [in a playlist]

PlanFamilyCountryItaly Deviceandroid 8 on samsung s7 edgeOperating SystemWindows 10 with Google Chrome My Question or Issue In web player under windows 10 songs are played for only ~30 sec then if goes ahead with the next song. can you please help? K...

  • Newbie
  • Plan Family Country Italy  Device android 8 on samsung s7 edge Operating System Windows 10 with Google Chrome   My Question or Issue  In web player under windows 10 songs are...
  • Sebasty
  • Spotify Star
  • 615 Views
  • 1 replies
  • 0 likes
  • 615 Views
  • 1 replies
  • 0 likes

Superuser Contribution Podcasts old to new on webplayer

I use the webplayer and just the website on my Asus Chrome box (desktop) and I cannot for the life of me figure out how to play podcasts from old to new. It is listed from new to old and goes in that order automatically when playing. I want to listen...

  • Casual Listener
  • I use the webplayer and just the website on my Asus Chrome box (desktop) and I cannot for the life of me figure out how to play podcasts from old to new. It is listed from new to old and goes in that...
  • Guido
  • Spotify Legend
  • 584 Views
  • 1 replies
  • 0 likes
  • Other
  • 584 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Music] HiFi Quality - Lossless Streaming 16bit 44.1khz

For a few weeks now I've been experiencing pausing in my streaming. I have a paid plan and stream on my Microsoft Surface and Note android and both devices become stuck. My music likes to get stuck either after 3 seconds or 2 minutes. I have read thi...

  • Newbie
  • ...till pauses.  I'm noticing this happens of all wifi, public or private   Thank you
  • Guido
  • Spotify Legend
  • 1475 Views
  • 1 replies
  • 0 likes
  • Other
  • 1475 Views
  • 1 replies
  • 0 likes

Phantom of the Opera - Lindsey Stirling

PlanPremiumCountrySwitzerland DeviceiPhone XSOperating SystemiOS 12.1.4 My Question or IssueCan someone explain me why I'm not able to play the following song?- Phantom of the Opera by Lindsey StirlingI have found the song by a link on google but whe...

  • Newbie
  • Plan Premium Country Switzerland  Device iPhone XS Operating System iOS 12.1.4   My Question or Issue Can someone explain me why I'm not able to play the following song? - Phanto...
  • Nico
  • Community Legend
  • 1442 Views
  • 1 replies
  • 0 likes
  • Other
  • 1442 Views
  • 1 replies
  • 0 likes

Superuser Contribution can somebody help my out

if I want to play a different song that is not in a playlist, I get this and does nothing moredoes anyone know how to solve this (reinstallation does not work)

  • Newbie
  •      if I want to play a different song that is not in a playlist, I get this and does nothing more does anyone know how to solve this (reinstallation does not work)  
  • Jemi
  • Spotify Legend
  • 550 Views
  • 1 replies
  • 0 likes
  • music
  • 550 Views
  • 1 replies
  • 0 likes

Solved!! Transfer a Playlist to a Friends Profile

Hello community, I have a Spotify playlist (not private) with 1.000 followers, but don't want to keep it anymore and want to give it to a friend, so he can continue the playlist with his profile. I won't have access to the playlist anymore and only t...

  • Visitor
  • Hello community,   I have a Spotify playlist (not private) with 1.000 followers, but don't want to keep it anymore and want to give it to a friend, so he can continue the playlist with his pro...
  • jsannn
  • Community Legend
  • 964 Views
  • 1 replies
  • 0 likes
  • music
  • 964 Views
  • 1 replies
  • 0 likes

Solved!! Switching songs does not work using spotify connect

PlanPremium (family account)CountryGermany DeviceSamsung Galaxy Tab S2 running spotify Appconnected to Raspberry Pi 3B+ running Volumio with Spotify connect My Question or IssueHi,for hearing music I use a streaming client (volumio). This streaming c...

  • Casual Listener
  • Plan Premium (family account) Country Germany  Device Samsung Galaxy Tab S2 running spotify App connected to Raspberry Pi 3B+ running Volumio with Spotify connect   My Question or I...
  • TheDwarf
  • Casual Listener
  • 6543 Views
  • 5 replies
  • 6 likes
  • Connect
  • 6543 Views
  • 5 replies
  • 6 likes

Empire of the Sun presale code

PlanPremiumCountry Usa Device(Samsung Galaxy 8+Operating System My Question or IssueHow does one get a spotify presale code? I'm interested in one for Empire of the Sun, but can't find anything. Please help!

  • Newbie
  •   Plan Premium Country Usa   Device (Samsung Galaxy 8+ Operating System   My Question or Issue How does one get a spotify presale code?   I'm interested in one for ...
  • Roxie777
  • Newbie
  • 1120 Views
  • 2 replies
  • 1 likes
  • Samsung
  • 1120 Views
  • 2 replies
  • 1 likes

Web Player Firefox

A web player is connected on my account and somtimes control my spotify. But I have any idea of where is open this web player. It seems to be a bot, because everytime, the same song is played... How can I refuse the access to this web player ? Thanks...

  • Newbie
  • A web player is connected on my account and somtimes control my spotify. But I have any idea of where is open this web player. It seems to be a bot, because everytime, the same song is played... &nb...
  • Nico
  • Community Legend
  • 628 Views
  • 1 replies
  • 1 likes
  • 628 Views
  • 1 replies
  • 1 likes

Spotify Web Player

I tried to play a song on my playlist, but it said the song was unavailable. So I made the playlist shuffle play, and the song played, but now the song has messed up my entire account so I can't play any music whatsoever! I've tried logging out and r...

  • Newbie
  • I tried to play a song on my playlist, but it said the song was unavailable. So I made the playlist shuffle play, and the song played, but now the song has messed up my entire account so I can't play...
  • Nico
  • Community Legend
  • 631 Views
  • 1 replies
  • 0 likes
  • 631 Views
  • 1 replies
  • 0 likes

Spotify web player doesn't work

When ever I log onto spotify web player it doesn't work at all but it can load the ads. I log onto different web browsers and yet the music doesn't play but the ads still pop up. So how do I get my music to play like it used to be able to do?

  • Newbie
  • When ever I log onto spotify web player it doesn't work at all but it can load the ads. I log onto different web browsers and yet the music doesn't play but the ads still pop up. So how do I get my m...
  • Nico
  • Community Legend
  • 492 Views
  • 1 replies
  • 0 likes
  • 492 Views
  • 1 replies
  • 0 likes

Offline wont work

When I'm at work, my spotify wont load ANY of my music. Now i take into account that my jobs internet may block spotify, however that doesn't explain why when i try to listen to it on my personal computer offline it doesn't work. I mean isn't that on...

  • Newbie
  • When I'm at work, my spotify wont load ANY of my music. Now i take into account that my jobs internet may block spotify, however that doesn't explain why when i try to listen to it on my personal com...
  • Nico
  • Community Legend
  • 662 Views
  • 1 replies
  • 0 likes
  • 662 Views
  • 1 replies
  • 0 likes

Playlists have disappeared

And there are some Christian Rock playlists in their place which I've never see before. Any idea how I can get my playlists back?

  • Newbie
  • And there are some Christian Rock playlists in their place which I've never see before. Any idea how I can get my playlists back?
  • Nico
  • Community Legend
  • 455 Views
  • 1 replies
  • 0 likes
  • 455 Views
  • 1 replies
  • 0 likes

Solved!! On The Web Player, A different song is playing than the one on the bottom

My player keeps saying I'm listening to one song but when I search up the lyrics - it's another song on the same album? It's really annoying me and I keep removing the wrong songs. Some help please? In the photo, I wasn't hearing "beibs in the trap" ...

  • Newbie
  • My player keeps saying I'm listening to one song but when I search up the lyrics - it's another song on the same album? It's really annoying me and I keep removing the wrong songs. Some help please?&...
  • Nico
  • Community Legend
  • 579 Views
  • 1 replies
  • 0 likes
  • Web Player
  • 579 Views
  • 1 replies
  • 0 likes

Solved!! Spotify adds random songs to its playlists

PlanPremiumCountryMexico Device(iPhone 6s, MacBook Pro late 2013)Operating System(iOS 12.1.4, Mac OS Mojave 10.14.2) My Question or Issue Hi. I recently wanted to download the playlist Rock Classics made by Spotify. When trying to download it, I saw ...

  • Newbie
  • Plan Premium Country Mexico  Device (iPhone 6s, MacBook Pro late 2013) Operating System (iOS 12.1.4, Mac OS Mojave 10.14.2)   My Question or Issue  Hi. I recently wanted to d...
  • Nico
  • Community Legend
  • 1149 Views
  • 1 replies
  • 0 likes
  • music
    Other
  • 1149 Views
  • 1 replies
  • 0 likes

Playlist not showing songs (Songs not playing)

Hello, I have a Windows 10 and I use Spotify quite often. But I have been having this problem where my Spotify playlist on my laptop does not have any of the songs and even that I cannot play any songs. But the weird thing is that on my phone is that...

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  • Newbie
  • Hello, I have a Windows 10 and I use Spotify quite often. But I have been having this problem where my Spotify playlist on my laptop does not have any of the songs and even that I cannot play an...
  • Hydroq
  • Casual Listener
  • 4124 Views
  • 3 replies
  • 2 likes
  • music
    Other
  • 4124 Views
  • 3 replies
  • 2 likes

Spotify Ads messing up my playlist

I use Spotify for Chromebook (downloaded from the Google Play Store). When I'm playing a song and an ad for "FB- Android" comes up, it doesn't play and I can't continue the playlist without closing Spotify, restarting it, and then watching TWO ads. A...

  • Newbie
  • I use Spotify for Chromebook (downloaded from the Google Play Store). When I'm playing a song and an ad for "FB- Android" comes up, it doesn't play and I can't continue the playlist without closing S...
  • Nico
  • Community Legend
  • 1164 Views
  • 1 replies
  • 0 likes
  • 1164 Views
  • 1 replies
  • 0 likes

Songs unavailable

Does anyone no why these songs are blacked out, this album has been released today but i cant play the songs?

  • Newbie
  • Does anyone no why these songs are blacked out, this album has been released today but i cant play the songs?
  • Nico
  • Community Legend
  • 486 Views
  • 1 replies
  • 0 likes
  • 486 Views
  • 1 replies
  • 0 likes

My PS4 Spotify is being controlled.

I always use Spotify on my PS4 but how do I prevent others from changing the track on there using their devices such as iPhones. Other people can seemingly play any track on my PS4 with no problem at all. Help!

  • Newbie
  • I always use Spotify on my PS4 but how do I prevent others from changing the track on there using their devices such as iPhones. Other people can seemingly play any track on my PS4 with no problem at...
  • Nico
  • Community Legend
  • 532 Views
  • 1 replies
  • 0 likes
  • Connect
    PlayStation
    Sony
  • 532 Views
  • 1 replies
  • 0 likes

Spotify does not exist in my Samsung TV UN50J5300AGCDF

Hi,I own a Samsung TV Model: UN50J5300AGCDF (Short: J5300) As far as i know, this model uses the Orsay OS, but when I search for Spotify within Samsung Apps it doesn't exist. Is there any information about this?

  • Newbie
  • Hi, I own a Samsung TV Model: UN50J5300AGCDF (Short: J5300)   As far as i know, this model uses the Orsay OS, but when I search for Spotify within Samsung Apps it doesn't exist.   Is t...
  • Nico
  • Community Legend
  • 633 Views
  • 1 replies
  • 0 likes
  • 633 Views
  • 1 replies
  • 0 likes