Announcements

Other (Podcasts, Partners, etc. )

Get help with Podcasts, Web Player, Sonos, Playlists, Tracks and more!

Start a topic

Forum Posts

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 10176 Views
  • 8 replies
  • 0 likes
  • Other
  • 10176 Views
  • 8 replies
  • 0 likes

I just upgraded to Family, but we are still tied to listening to one person's music.

We just upgraded to family, however, my son is listening to his music and I tried logging on and it brings up his music, or vice versa. When I go to send us links to add to family, it says we are already on it and it can't add us... Is it not possibl...

  • Newbie
  • We just upgraded to family, however, my son is listening to his music and I tried logging on and it brings up his music, or vice versa.  When I go to send us links to add to family, it says we a...
  • NorC1
  • Newbie
  • 332 Views
  • 1 replies
  • 0 likes
  • Web Player
  • 332 Views
  • 1 replies
  • 0 likes

Solved!! Spotify player in Facebook

Dear Spotify community, My company has an Spotify channel and i would like to push our releases through to Facebook like this:Unfortunately i do not know how to do that. PANG did gave me a very quick reply back but they didn't knew either. A few pref...

image.png
  • Casual Listener
  • Dear Spotify community,     My company has an Spotify channel and i would like to push our releases through to Facebook like this: Unfortunately i do not know how to do tha...
  • arpegiah
  • Newbie
  • 77743 Views
  • 21 replies
  • 3 likes
  • Web Player
    Windows
  • 77743 Views
  • 21 replies
  • 3 likes

Sonos problems

For a last few monse I got a message from Sonos - connection to Spotify lost, or speed is not enough to buffering, or can’t play song, it’s not found, and many other errors which I never met before. Also Sonos can forward songs in a middle, or even o...

  • Newbie
  • For a last few monse I got a message from Sonos - connection to Spotify lost, or speed is not enough to buffering, or can’t play song, it’s not found, and many other errors which I never met before. ...
  • 279 Views
  • 0 replies
  • 0 likes
  • 279 Views
  • 0 replies
  • 0 likes

Superuser Contribution Song available on Spotify Web, but not on the app

Hello.I have noticed some songs weren't available anymore on my playlists, so i assumed that the artist removed the song rights for Spotify.But, i decided to search the issue online, and found a link to the song on Spotify Web, and i opened, and i wa...

  • Music Fan
  • Hello. I have noticed some songs weren't available anymore on my playlists, so i assumed that the artist removed the song rights for Spotify. But, i decided to search the issue online, and found a ...
  • ldmcc
  • Newbie
  • 4966 Views
  • 11 replies
  • 0 likes
  • Web Player
    Windows
  • 4966 Views
  • 11 replies
  • 0 likes

I need help xbox one your offline problem

I got a xbox one s for Christmas and I have good internet I synced the account to my xbox but today I go on to listen to music and it says your offline I've done everything from restarting xbox restarting router but it keeps showing up how can i fix ...

  • Casual Listener
  • I got a xbox one s for Christmas and I have good internet I synced the account to my xbox but today I go on to listen to music and it says your offline I've done everything from restarting xbox resta...
  • stratosnn
  • Composer
  • 10607 Views
  • 42 replies
  • 4 likes
  • 10607 Views
  • 42 replies
  • 4 likes

Play from separate Spotify Family Premium on separate Amazon Echo's.

Hi, I have two Amazon Echo's set up with two Amazon profiles which are part of my Amazon Household. I also have a Spotify Family plan with two active accounts. I've tried unsuccessfully to play from one Spotify account on one Echo and from the Spotif...

  • Newbie
  • Hi,   I have two Amazon Echo's set up with two Amazon profiles which are part of my Amazon Household. I also have a Spotify Family plan with two active accounts. I've tried unsuccessfully to p...
  • Glyn81
  • Casual Listener
  • 465 Views
  • 1 replies
  • 0 likes
  • Other
  • 465 Views
  • 1 replies
  • 0 likes

Payout Times?

Hey, I did a few searches and couldn’t find an answer to this, so I decided to ask here. How long does it take Spotify to payout streams? For example, let’s say someone streams my song in mid March. When will Spotify pay out those royalties to my dis...

  • Newbie
  • Hey, I did a few searches and couldn’t find an answer to this, so I decided to ask here.   How long does it take Spotify to payout streams? For example, let’s say someone streams my song in mi...
  • 365 Views
  • 0 replies
  • 0 likes
  • 365 Views
  • 0 replies
  • 0 likes

Chromebook and Spotify

When I log into my account and press the play button, it doesnt work. I have no idea whats going on. Please help anyone!

  • Newbie
  • When I log into my account and press the play button, it doesnt work. I have no idea whats going on. Please help anyone!
  • Sebasty
  • Spotify Star
  • 347 Views
  • 1 replies
  • 0 likes
  • Connect
  • 347 Views
  • 1 replies
  • 0 likes

Spotify connect

Hi, my problem is last week i cant find my device (Pioneer VSx-924 receiver) any more on my Android device and its certain connected on same wifi network because i can turn my device on with my android and tried also to delete evreything nithing wont...

  • Newbie
  • Hi, my problem is last week i cant find my device (Pioneer VSx-924 receiver) any more on my Android device and its certain connected on same wifi network because i can turn my device on with my andro...
  • Sebasty
  • Spotify Star
  • 328 Views
  • 1 replies
  • 0 likes
  • 328 Views
  • 1 replies
  • 0 likes

Gapless Playback Issues

Playing albums with gapless playback on alters the volume on a lot of albums. For example if i play the album Dancing Undercover by Ratt when the first song finish the second song plays with a very noticible lower volume. The same thing happens with ...

  • Regular
  • Playing albums with gapless playback on alters the volume on a lot of albums. For example if i play the album Dancing Undercover by Ratt when the first song finish the second song plays with a very n...
  • SergioDavid
  • Roadie
  • 2209 Views
  • 10 replies
  • 0 likes
  • iOS
  • 2209 Views
  • 10 replies
  • 0 likes

Solved!! Playlists erased

I keep getting my downloaded playlists erased. I got a message that i can only download Playlists on 3 devices but i only use 2 to download music.

  • Newbie
  • I keep getting my downloaded playlists erased. I got a message that i can only download Playlists on 3 devices but i only use 2 to download music. 
  • phan_times
  • Community Legend
  • 389 Views
  • 1 replies
  • 0 likes
  • 389 Views
  • 1 replies
  • 0 likes

Gapless Playback on the Web Player?

For anyone who isn't aware, gapless playback is pretty much what it sounds like. When a song is supposed to play into another song seamlessly. I know that the desktop app supports gapless playback, but it seems like the web player does not. Am I the ...

  • Newbie
  • For anyone who isn't aware, gapless playback is pretty much what it sounds like. When a song is supposed to play into another song seamlessly. I know that the desktop app supports gapless playback, b...
  • Sebasty
  • Spotify Star
  • 3206 Views
  • 1 replies
  • 4 likes
  • 3206 Views
  • 1 replies
  • 4 likes

Samsung Gear Offline Music

I have a Samsung Gear s3 with spotify downloaded and a premium account. I want to use the offline music feature. When I flip the switch to download my collection, there's a notification that I've downloaded over 250 songs. However, it seems like when...

  • Newbie
  • I have a Samsung Gear s3 with spotify downloaded and a premium account. I want to use the offline music feature. When I flip the switch to download my collection, there's a notification that I've dow...
  • this1marcel
  • Gig Goer
  • 470 Views
  • 1 replies
  • 1 likes
  • 470 Views
  • 1 replies
  • 1 likes

Playlist gone!

my playlist disappeared! I've been looking at restore playlists, but it's not there .. has checked everywhere but can not find it. I only have an account. How should I do to get my list back? Please help

  • Newbie
  • my playlist disappeared! I've been looking at restore playlists, but it's not there .. has checked everywhere but can not find it. I only have an account. How should I do to get my list back? Please ...
  • this1marcel
  • Gig Goer
  • 298 Views
  • 1 replies
  • 0 likes
  • 298 Views
  • 1 replies
  • 0 likes

Solved!! Daily Mixes disappeared

I had 6 daily mixes on my account, now I have only 1 on android, yet 6 on pc. I don't know why, but this is upsetting because I'm a free user, though I would buy premium if the family plan was available in my country.

  • Regular
  • I had 6 daily mixes on my account, now I have only 1 on android, yet 6 on pc. I don't know why, but this is upsetting because I'm a free user, though I would buy premium if the family plan was availa...
  • this1marcel
  • Gig Goer
  • 14003 Views
  • 6 replies
  • 0 likes
  • Samsung
  • 14003 Views
  • 6 replies
  • 0 likes

Not Playing Music - ChromeBook

I've been trying to play music on my Chromebook, but it just won't play, I can't even press on the play button.. It does work on my phone though, why?

  • Newbie
  • I've been trying to play music on my Chromebook, but it just won't play, I can't even press on the play button.. It does work on my phone though, why?
  • user-removed
  • Not applicable
  • 1091 Views
  • 3 replies
  • 0 likes
  • 1091 Views
  • 3 replies
  • 0 likes

Sporify doesn't work on my lg tv

Hey, I got a primium Spotify account recently and I have download the app for my lg tv (web os 3.5) from the LG contact store.In all of the categories the app appear a blank screen (browse , your music, can't search), so tecnixtechn the app just does...

  • Newbie
  • Hey, I got a primium Spotify account recently and I have download the app for my lg tv (web os 3.5) from the LG contact store. In all of the categories the app appear a blank screen (browse , your m...
  • stratosnn
  • Composer
  • 581 Views
  • 1 replies
  • 0 likes
  • 581 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Chromecast Bitrate

What bitrate does the Chromecast Audio stream at? There have been other threads addressing this problem, but they all seem to give contradictory answers. This thread says that the Chromecast automatically streams at 320 kbps:Bitrate on Chromecast?Thi...

  • Newbie
  • What bitrate does the Chromecast Audio stream at?   There have been other threads addressing this problem, but they all seem to give contradictory answers.   This thread says that ...
  • wimpje
  • Casual Listener
  • 53344 Views
  • 50 replies
  • 23 likes
  • chromecast
    Other
  • 53344 Views
  • 50 replies
  • 23 likes

Bug: Web Player Scroll Bar Indecisive

With albums/singles of a certain name length but only one song (the one I found was https://open.spotify .com/album/4KELHasdg1dkgY2TJBvwvA), the page becomes just large enough that it decides to add a scroll bar (without the bar that you move up and ...

  • Music Fan
  • With albums/singles of a certain name length but only one song (the one I found was https://open.spotify .com/album/4KELHasdg1dkgY2TJBvwvA), the page becomes just large enough that it decides to...
  • Sebasty
  • Spotify Star
  • 553 Views
  • 1 replies
  • 0 likes
  • Other
  • 553 Views
  • 1 replies
  • 0 likes