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Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • alejandroportsv
  • Newbie
  • 707 Views
  • 5 replies
  • 2 likes
  • Other
  • 707 Views
  • 5 replies
  • 2 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 17244 Views
  • 8 replies
  • 1 likes
  • Other
  • 17244 Views
  • 8 replies
  • 1 likes

Spotify Web Player keeps pausing and requires multiple page refreshes to resume playback

I have been using the spotify web player (open.spotify.com) for the last few months with no issues, recently however playback keeps pausing half way through a playlist (always inbetween songs) The back, forward and play buttons become greyed out and ...

  • Newbie
  • I have been using the spotify web player (open.spotify.com) for the last few months with no issues, recently however playback keeps pausing half way through a playlist (always inbetween songs)  ...
  • Nico
  • Community Legend
  • 1599 Views
  • 1 replies
  • 0 likes
  • 1599 Views
  • 1 replies
  • 0 likes

Spotify stops after 2 hours.

I'm using Spotify with my Sonos system on my iPhone. I have the premium plan but it stops playing music after 2 hours. Its a constant problem. Any ideas? Thanks!

  • Newbie
  • I'm using Spotify with my Sonos system on my iPhone. I have the premium plan but it stops playing music after 2 hours. Its a constant problem. Any ideas? Thanks!
  • Nico
  • Community Legend
  • 974 Views
  • 1 replies
  • 1 likes
  • 974 Views
  • 1 replies
  • 1 likes

Cannot log into spotify on my ps4

So I recently deleted my old Spotify account that was connected to my ps4 because I decided to make a new one. I logged out of my old Spotify acc on all of my devices including my ps4. Upon trying to log into my new Spotify acc using the “connect to ...

  • Newbie
  • So I recently deleted my old Spotify account that was connected to my ps4 because I decided to make a new one. I logged out of my old Spotify acc on all of my devices including my ps4. Upon trying to...
  • Nico
  • Community Legend
  • 814 Views
  • 1 replies
  • 0 likes
  • music
    PlayStation
    Sony
  • 814 Views
  • 1 replies
  • 0 likes

play button on the web play is greyed out

picture show what it looks like it's stuck on that song won't skip or play another song and that song is not playing either and the volume is stuck on max I've clear my cookies reinstalled flash and login in and out of spotify I'm on firefox version ...

  • Casual Listener
  • picture show what it looks like it's stuck on that song won't skip or play another song and that song is not playing either and the volume is stuck on max I've clear my cookies reinstalled flash and ...
  • Nico
  • Community Legend
  • 521 Views
  • 1 replies
  • 0 likes
  • 521 Views
  • 1 replies
  • 0 likes

Premium plan but wont play on sonos

Have premium plan but when using phone (Samsumg) as remote...sonos wont play; error message - I need to upgrade to premium...very frustrating.

  • Newbie
  • Have premium plan but when using phone (Samsumg) as remote...sonos wont play; error message - I need to upgrade to premium...very frustrating.
  • Nico
  • Community Legend
  • 308 Views
  • 1 replies
  • 0 likes
  • 308 Views
  • 1 replies
  • 0 likes

I can only edit collaborative playlists that I own

For some reason, I cannot edit a collaborative playlist that’s been shared with me. I went into my older playlists and found some others I knew were collaborative. I’ve found that if someone else created it, I can’t do anything but play it. IF I was ...

  • Casual Listener
  • For some reason, I cannot edit a collaborative playlist that’s been shared with me. I went into my older playlists and found some others I knew were collaborative.  I’ve found that if someone el...
  • Nico
  • Community Legend
  • 353 Views
  • 1 replies
  • 0 likes
  • Other
  • 353 Views
  • 1 replies
  • 0 likes

Playstation App keeps jumping songs

Every time i try to play a song it immediately starts jumping, the song barely starts and it already does it. My app is up to date and my internet connection it fine, it's been going on for months!!

  • Music Fan
  • Every time i try to play a song it immediately starts jumping, the song barely starts and it already does it. My app is up to date and my internet connection it fine, it's been going on for months!!&...
  • Nico
  • Community Legend
  • 375 Views
  • 1 replies
  • 0 likes
  • 375 Views
  • 1 replies
  • 0 likes

Web Player Brings Me to Cache

Salutations fellow Spotify users, Just yesterday I started having this problem. Every time I try to click on the web player website, it brings me to the cached version instead of the regular version. I'm using a school computer, so I'm not sure if th...

  • Newbie
  • Salutations fellow Spotify users,   Just yesterday I started having this problem. Every time I try to click on the web player website, it brings me to the cached version instead of the re...
  • Nico
  • Community Legend
  • 395 Views
  • 1 replies
  • 0 likes
  • Other
  • 395 Views
  • 1 replies
  • 0 likes

Can not connect to the server

Okay so I’m haveing this error and I have tried uninstalling and reinstalling and restarting ps4 but still isn’t fixed please help!

  • Casual Listener
  • Okay so I’m haveing this error and I have tried uninstalling and reinstalling and restarting ps4 but still isn’t fixed please help!
  • Nico
  • Community Legend
  • 403 Views
  • 1 replies
  • 0 likes
  • 403 Views
  • 1 replies
  • 0 likes

Solved!! Recently Played and Library not synching across platforms

PlanPremiumCountryUKDeviceMacbook Pro mid 2012, Huawei P10 Lite and Desktop PCOperating SystemMacOS 10, Adroid 8 and Windows 10 (All up to date) My Question or IssueI was listening to music through my MacBook earlier whilst controlling it with my pho...

  • Casual Listener
  • Plan Premium Country UK Device Macbook Pro mid 2012, Huawei P10 Lite and Desktop PC Operating System MacOS 10, Adroid 8 and Windows 10 (All up to date)   My Question or Issue I wa...
  • Nico
  • Community Legend
  • 595 Views
  • 4 replies
  • 0 likes
  • Other
  • 595 Views
  • 4 replies
  • 0 likes

Links leading to login page.

When I open a link of an artist or an album, login page appears. After the login it opens the main page and the link is lost. So every single time I have to search it myself in spotify. I haven't been using spotify for a long time, it wasn't like thi...

  • Newbie
  • When I open a link of an artist or an album, login page appears. After the login it opens the main page and the link is lost. So every single time I have to search it myself in spotify. I haven't bee...
  • Nico
  • Community Legend
  • 348 Views
  • 1 replies
  • 0 likes
  • 348 Views
  • 1 replies
  • 0 likes

[Xbox One] Can't play music

When I turned my xbox on today I was signed out from the app. I signed back in, but now I can't seem to play any music. I can see all my playlists and everything else, but nothing will play. I can't connect to my xbox from any other devices either, i...

  • Casual Listener
  • When I turned my xbox on today I was signed out from the app. I signed back in, but now I can't seem to play any music. I can see all my playlists and everything else, but nothing will play. I can't ...
  • Nico
  • Community Legend
  • 753 Views
  • 3 replies
  • 0 likes
  • Other
  • 753 Views
  • 3 replies
  • 0 likes

impossible to share my playlist

Hello everybody, I'm going to start my month of trying out spotify. I created a playlist and when I share it I have this error message there:Aw, snap! Something went wrong, please try again later spotifyI tested everything, the browsers, I reconnecte...

  • Visitor
  • ...gain later spotify I tested everything, the browsers, I reconnected several times and nobody can read my playlist. It is published and publicly available
  • Nico
  • Community Legend
  • 407 Views
  • 1 replies
  • 1 likes
  • 407 Views
  • 1 replies
  • 1 likes

Can’t find artist on Spotify

I’m looking for the band The Orange Lights in Spotify if I search in the app I cannot find them. But if I do a google search I find links to the Life Is Still Beautiful album in Spotify but following the links ones not display the album in the Spotif...

  • Newbie
  • I’m looking for the band The Orange Lights in Spotify if I search in the app I cannot find them. But if I do a google search I find links to the Life Is Still Beautiful album in Spotify but following...
  • Soberholtzer
  • Newbie
  • 2617 Views
  • 2 replies
  • 0 likes
  • music
  • 2617 Views
  • 2 replies
  • 0 likes

RSS Feed - Spotify tells me missing description

I have created an RSS feed in FeedBurner and everything is filled in. However, Spotify refuses to take the feed, saying it is missing "Description"....but it isn't. All fields are filled in. What gives?

  • Casual Listener
  • I have created an RSS feed in FeedBurner and everything is filled in. However, Spotify refuses to take the feed, saying it is missing "Description"....but it isn't. All fields are filled in. What giv...
  • Tenbob
  • Casual Listener
  • 308 Views
  • 1 replies
  • 0 likes
  • Other
  • 308 Views
  • 1 replies
  • 0 likes

"My Music" section Not Playing

I've been having problems with this section since a few days ago giving me "This song is not available" message, I can't seem to play any of songs from this section but I can play playlst and browsed songs perfectly fine. And that section works just ...

  • Newbie
  • I've been having problems with this section since a few days ago giving me "This song is not available" message, I can't seem to play any of songs from this section but I can play playlst and browsed...
  • Nico
  • Community Legend
  • 338 Views
  • 1 replies
  • 0 likes
  • 338 Views
  • 1 replies
  • 0 likes

PS4 App

Hello everyoneMy problem is that I can log in to all devices except my PS4.Since last night I have this problem and it tells me if I enter using the PS button: This function is temporarily unavailable. Please try again later (Error code CE-35327-0).I...

  • Casual Listener
  • Hello everyone My problem is that I can log in to all devices except my PS4. Since last night I have this problem and it tells me if I enter using the PS button: This function is temporarily unavai...
  • Nico
  • Community Legend
  • 681 Views
  • 1 replies
  • 0 likes
  • Connect
    music
    Other
    PlayStation
  • 681 Views
  • 1 replies
  • 0 likes

Profile Picture not showing

Hello guys, In my Spotify for artists account i had updated my profile pic more than a couple of days ago through desktop and it shows in my Android App too. But in the spotify player, be it android or desktop, there's no profile pic, do i need to ch...

  • Regular
  • Hello guys,   In my Spotify for artists account i had updated my profile pic more than a couple of days ago through desktop and it shows in my Android App too. But in the spotify player, be it...
  • Nico
  • Community Legend
  • 1679 Views
  • 1 replies
  • 0 likes
  • Other
  • 1679 Views
  • 1 replies
  • 0 likes

Windows Player does not load

This issue has been going on for 4 days no, spotify web player will not load on my Desktop P, Otherlaptop. When I click on my spotify application it will open and just display a spinning loading wheel and never progress. Spotify works fine on my phon...

  • Casual Listener
  • This issue has been going on for 4 days no, spotify web player will not load on my Desktop P, Otherlaptop. When I click on my spotify application it will open and just display a spinning loading whee...
  • Nico
  • Community Legend
  • 356 Views
  • 1 replies
  • 0 likes
  • Other
  • 356 Views
  • 1 replies
  • 0 likes

Spotify for Fire TV won't work

Every time I try to open up Spotify on my Fire TV, all I get is the loading screen with the logo and three dots. It stays that way until I finally give up and log off. I've given this thing 10 minutes to load this time, and still nothing. Any advice?...

  • Newbie
  • Every time I try to open up Spotify on my Fire TV, all I get is the loading screen with the logo and three dots. It stays that way until I finally give up and log off. I've given this thing 10 minute...
  • Nico
  • Community Legend
  • 1274 Views
  • 1 replies
  • 0 likes
  • 1274 Views
  • 1 replies
  • 0 likes