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Solved!! Cleaning my listening history?

My android phone automatically connected to someone's smart speaker or TV or something and they went on to a few hours of listening before I noticed and disconnected from that device. Now two weeks later my "what's new" and "recently played" views ke...

Music Fan

Rhoem

Newbie

75732 Views

9 replies

4 likes

  • 75732 Views
  • 9 replies
  • 4 likes

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

Moderator

cpcpcpcp

Visitor

41773 Views

230 replies

21 likes

Other
  • 41773 Views
  • 230 replies
  • 21 likes

Superuser Contribution Songs stopping after exactly 10 seconds only on a single device

PlanFree/PremiumCountryUSADevice(Acer Chromebook R11)Operating System(Crome OS) My Question or IssueI use Spotify Web Player on both my Windows PC and Chromebook and for some inscrutable reason on the Chromebook it will cut off every single song at e...

Visitor

Plan Free/Premium Country USA Device (Acer Chromebook R11) Operating System (Crome OS)   My Question or Issue I use Spotify Web Player on both my Windows PC and Chromebook and for some...

Guido

Spotify Legend

1094 Views

1 replies

0 likes

Music
  • 1094 Views
  • 1 replies
  • 0 likes

Superuser Contribution Suddenly can't see most of my Sonos speakers

Hello, I have been using Spotify Premium with my 5 different Sonos 1 speakers for a good while now. The speakers are located in different rooms each. From the Spotify desktop app I suddenly don't see the speakers anymore, except for the one in the sa...

Casual Listener

Hello,   I have been using Spotify Premium with my 5 different Sonos 1 speakers for a good while now. The speakers are located in different rooms each.   From the Spotify desktop app I ...

Sjattuh

Casual Listener

2601 Views

3 replies

0 likes

  • 2601 Views
  • 3 replies
  • 0 likes

Impossible to post in the playlist exchange Music Chat

My Question or IssueHi, it is literally impossible to start a thread in the playlist exchange forum for me. Whatever I do, I end up getting a message saying I have to correct the highlighted error, its either saying I need to provide a spotify URI fo...

Gig Goer

    My Question or Issue Hi, it is literally impossible to start a thread in the playlist exchange forum for me. Whatever I do, I end up getting a message saying I have to correct the hi...

Emilia_8

Community Legend

1152 Views

1 replies

0 likes

Other
  • 1152 Views
  • 1 replies
  • 0 likes

Atualização na ordem aleatória

PlanPremiumCountryBrazil DeviceOneplus 6TOperating SystemWindows 8.1 My Question or Issue Como todos sabem, o serviço oferece a opção de ordem aleatória. Porém, o algoritmo constrói a ordem em seguida, e praticamente repete as músicas mesmo com a ord...

Visitor

Plan Premium Country Brazil   Device Oneplus 6T Operating System Windows 8.1   My Question or Issue   Como todos sabem, o serviço oferece a opção de ordem aleatória. Porém,...

732 Views

0 replies

0 likes

Other
  • 732 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution Google Home and Spotify Premium

Hello! Have had Spotify and Google Home connected for about a year. Then yesterday it stopped working so I removed the Spotify sync in the Google Home app and added it again. Which worked. But - instead of having premium (familiy) - the Google Home a...

Newbie

Hello!   Have had Spotify and Google Home connected for about a year. Then yesterday it stopped working so I removed the Spotify sync in the Google Home app and added it again. Which worked. B...

Guido

Spotify Legend

2875 Views

1 replies

0 likes

Other
  • 2875 Views
  • 1 replies
  • 0 likes

Can't Use Spotify Web Player

PlanFree CountryUnited Kingdom DeviceGoogle Pixelbook Operating SystemChrome OS 76 My Question or IssueWhile using Mobile Data, opening Spotify Web Player on the web browser gives me an error message: "No internet connection detected. Spotify will au...

Visitor

Plan Free   Country United Kingdom   Device Google Pixelbook   Operating System Chrome OS 76   My Question or Issue While using Mobile Data, opening Spotify Web Playe...

485 Views

0 replies

0 likes

Other
  • 485 Views
  • 0 replies
  • 0 likes

I can’t get through the gray screen with a weird error message on PS4

This issue has been happening to me for like the past 5 days and it’s still happening.I use free spotify on ps4 and whenever I try to open spotify it says Error with a lot of numbers and letters in it like this: “ 325b42ng79bvb9”. I tried uninstallin...

Visitor

This issue has been happening to me for like the past 5 days and it’s still happening. I use free spotify on ps4 and whenever I try to open spotify it says Error with a lot of numbers and letters in...

1298 Views

0 replies

0 likes

PlayStation
Sony
  • 1298 Views
  • 0 replies
  • 0 likes

Will not connect to HEOS

Hi, have used spotify with my Heos HS2 for about a week. Spotify is on my Android phone. One day Spotify struggled to connect to Heos, I had to retry several times.Next day it would not connect at all. Finally, it no longer even "sees" Heos!!! I have...

Visitor

Hi, have used spotify with my Heos HS2 for about a week. Spotify is on my Android phone. One day Spotify struggled to connect to Heos, I had to retry several times. Next day it would not connect at ...

1318 Views

0 replies

0 likes

Denon
  • 1318 Views
  • 0 replies
  • 0 likes

Superuser Contribution spotify on chromebook

PlanPremiumCountryThe NetherlandsDeviceToshiba CB30-B-104 ChromebookOperating SystemChrome OS My Question or IssueEvery song I play on my laptop stops playing at 9 seconds. After about 5 seconds it does continue playing but I do find this a bit annoy...

Visitor

Plan Premium Country The Netherlands Device Toshiba CB30-B-104 Chromebook Operating System Chrome OS   My Question or Issue Every song I play on my laptop stops playing at 9 seconds. A...

Petya

Community Legend

1468 Views

1 replies

0 likes

Other
  • 1468 Views
  • 1 replies
  • 0 likes

Is there no "saved" song list anymore

So I've just discovered this 10,000 song nonsense and while trimming my song count I've just noticed to my distaste a few things.Why is it I need to like songs individually? Sure if I like an album it's kinda implied I like the songs in it, no? And p...

Casual Listener

So I've just discovered this 10,000 song nonsense and while trimming my song count I've just noticed to my distaste a few things. Why is it I need to like songs individually? Sure if I like an album...

441 Views

0 replies

0 likes

Music
  • 441 Views
  • 0 replies
  • 0 likes

Volume Resetting

I usually have the web player's volume turned down to about 70% for casual listening. Today, I tried turning it up to the max so I could hear it in the next room, but every few seconds it resets to the level I usually keep it at.

Casual Listener

I usually have the web player's volume turned down to about 70% for casual listening. Today, I tried turning it up to the max so I could hear it in the next room, but every few seconds it resets to t...

Debatra

Casual Listener

2950 Views

4 replies

0 likes

Other
  • 2950 Views
  • 4 replies
  • 0 likes

Solved!! I have a playlist that says that it was made by me when I did not make it. Did I get hacked?

I have a playlist named "CC2" that says it is made by me when I did not make it. It added 16 songs 2 hours ago and added 6 copies of 2 songs 17 hours ago. Is this because I logged in to spotify on Camila Cabello's website? Did I get hacked? What do I...

Casual Listener

I have a playlist named "CC2" that says it is made by me when I did not make it. It added 16 songs 2 hours ago and added 6 copies of 2 songs 17 hours ago. Is this because I logged in to spotify on Ca...

chaosninja

Casual Listener

2464 Views

2 replies

0 likes

Music
  • 2464 Views
  • 2 replies
  • 0 likes

Superuser Contribution My desktop at home is controlling my iPhone in my vehicle...

I use Spotify daily. My wife decides to listen to music at home on our desktop at the same time. Now I'm listening to her music on my device in my car 10 miles away. What is the solution to this besides signing out of all devices? Premium FamilyUSA D...

Visitor

I use Spotify daily. My wife decides to listen to music at home on our desktop at the same time. Now I'm listening to her music on my device in my car 10 miles away. What is the solution to this besi...

Guido

Spotify Legend

549 Views

1 replies

0 likes

Connect
  • 549 Views
  • 1 replies
  • 0 likes

Superuser Contribution Stand alone room device

Hi All I want to bring Spotify to my house but I have some limitation: I do not want to use Alexa or Google systems.I do not want to use my smartphone.I do not want to have tablets around my house. The main idea is to have a small device, used only t...

Visitor

Hi All   I want to bring Spotify to my house but I have some limitation:   I do not want to use Alexa or Google systems. I do not want to use my smartphone. I do not want to have tabl...

Guido

Spotify Legend

1618 Views

1 replies

0 likes

Connect
Other
  • 1618 Views
  • 1 replies
  • 0 likes

Unable to access spotify web player nor spotify desktop

PlanPremiumCountryNew CaledoniaDeviceComputerOperating SystemWindows 7, Max OS, Chrome/Safari/Firefox My Question or IssueI've tried from different location (home, work), it seems I can't access spotify anymore in New Cal. The app works on phone work...

Visitor

  Plan Premium Country New Caledonia Device Computer Operating System Windows 7, Max OS, Chrome/Safari/Firefox   My Question or Issue I've tried from different location (home, wo...

1503 Views

0 replies

0 likes

Connect
Samsung
  • 1503 Views
  • 0 replies
  • 0 likes

Superuser Contribution Turn Off Podcasts

There should be an option to hide suggested podcasts. I don't want to see them cluttering the Home section.

Regular

There should be an option to hide suggested podcasts. I don't want to see them cluttering the Home section.

Allarah1

Regular

10278 Views

9 replies

171 likes

Other
  • 10278 Views
  • 9 replies
  • 171 likes

Webplayer hanging up after a few songs.

I am using Microsoft Edge 41.16299.1004.0 and the web player. I am on a corporate network, and the player will hang up after about 15 minutes. I sent the log of the requests the browser is making to our IT department, and they are willing to make pro...

Casual Listener

I am using Microsoft Edge 41.16299.1004.0 and the web player.   I am on a corporate network, and the player will hang up after about 15 minutes. I sent the log of the requests the browser is m...

681 Views

0 replies

1 likes

  • 681 Views
  • 0 replies
  • 1 likes

[Security] Fake Streams

Hi All,I've an application that use the "Get Current User's Recently Played Tracks" endpoint to count how many times user has listened to a track. I've noticed a weird behavor and I've started to save user's log to check it. I found many users listen...

Casual Listener

Hi All, I've an application that use the "Get Current User's Recently Played Tracks" endpoint to count how many times user has listened to a track. I've noticed a weird behavor and I've started to s...

557 Views

0 replies

0 likes

Other
  • 557 Views
  • 0 replies
  • 0 likes

Spotify only playing 100 shuffled songs

PlanPremiumCountryUS Device(iPhone 8, MacBook Pro)Operating System(iOS 12.4 and mac Mojave OS 10.14.5) My Question or Issue For the past month or so, Spotify is only allowing me to listen to 100 of the songs on my Like Songs playlist (1,338 songs tot...

Visitor

Plan Premium Country US   Device (iPhone 8, MacBook Pro) Operating System (iOS 12.4 and mac Mojave OS 10.14.5)   My Question or Issue   For the past month or so, Spotify is...

782 Views

0 replies

3 likes

Music
  • 782 Views
  • 0 replies
  • 3 likes

Solved!!Superuser Contribution Error when trying to submit my podcast to Spotify (Cover Art and Author)

When I tried to "upload" the RSS feed of my podcast to spotify i found this error: What can i do to fix it? Thanks a lot

Visitor

When I tried to "upload" the RSS feed of my podcast to spotify i found this error:     What can i do to fix it?   Thanks a lot

austinchronicle

Casual Listener

2673 Views

3 replies

0 likes

Other
  • 2673 Views
  • 3 replies
  • 0 likes