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Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • adambevo
  • Visitor
  • 831 Views
  • 7 replies
  • 2 likes
  • Other
  • 831 Views
  • 7 replies
  • 2 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 17283 Views
  • 8 replies
  • 1 likes
  • Other
  • 17283 Views
  • 8 replies
  • 1 likes

The app plays different songs. The web player does it right

Both windows and android apps play different songs ( some cover from the original song or just some melody ) but the web browser plays the right song.

  • Newbie
  • Both windows and android apps play different songs ( some cover from the original song or just some melody ) but the web browser plays the right song. 
  • Nico
  • Community Legend
  • 345 Views
  • 1 replies
  • 0 likes
  • 345 Views
  • 1 replies
  • 0 likes

Samsung Smart TV app freezes with green logo

I've recently brought a new Samsung Smart TV model MU6100 43" but the Spotify app freezes at the start with the green logo and grey background. I've already reset the tv to the presets and reinstall the app, but it keeps freezing. I can even connect ...

  • Newbie
  • I've recently brought a new Samsung Smart TV model MU6100 43" but the Spotify app freezes at the start with the green logo and grey background. I've already reset the tv to the presets and reins...
  • Nico
  • Community Legend
  • 308 Views
  • 1 replies
  • 0 likes
  • 308 Views
  • 1 replies
  • 0 likes

Spotify won't play my saved songs

Hi,It's been a while since I've been able to play my saved songs, either on my laptop when on Google Chrome, or on my phone through the app. I only have 320 songs saved, so I don't know wh there's an issue. Playlists and albums work fine, it's just m...

  • Newbie
  • Hi, It's been a while since I've been able to play my saved songs, either on my laptop when on Google Chrome, or on my phone through the app. I only have 320 songs saved, so I don't know wh there's ...
  • Nico
  • Community Legend
  • 729 Views
  • 1 replies
  • 0 likes
  • 729 Views
  • 1 replies
  • 0 likes

Wordpress Embeded Playlist to Wordpress Errors

I have been trying to embed a playlist to my wordpress through the html but it is not generating. After I code it into the HTML and go back to the visual component it looks as I wish it to but when I update the page and then load it on chrome it does...

  • Newbie
  • I have been trying to embed a playlist to my wordpress through the html but it is not generating. After I code it into the HTML and go back to the visual component it looks as I wish it to but when I...
  • Nico
  • Community Legend
  • 461 Views
  • 1 replies
  • 0 likes
  • music
    Other
  • 461 Views
  • 1 replies
  • 0 likes

Incorrect display of the currently playing song

I have filtered my songs for "Ed Sheeran" and played one of the songs on a Samsung smart TV(not Android but maybe the issue is reproducible on other platforms as well) after the first song, the next is played from the filtered list but it displays th...

  • Casual Listener
  • I have filtered my songs for "Ed Sheeran" and played one of the songs on a Samsung smart TV(not Android but maybe the issue is reproducible on other platforms as well) after the first song, the next ...
  • Nico
  • Community Legend
  • 334 Views
  • 1 replies
  • 0 likes
  • Other
  • 334 Views
  • 1 replies
  • 0 likes

Playstation won't relink to Spotify Account

I tried to get the whole 10% off with playstation plus. But my accounts were already linked, so I thought I would just unlink them and link them back. But after I unlinked them, they won't relink and Spotify on my playstation isn't working now. When ...

  • Newbie
  • I tried to get the whole 10% off with playstation plus. But my accounts were already linked, so I thought I would just unlink them and link them back. But after I unlinked them, they won't relink and...
  • Nico
  • Community Legend
  • 349 Views
  • 1 replies
  • 0 likes
  • PlayStation
  • 349 Views
  • 1 replies
  • 0 likes

All Your Ever Do Is Bring Me Down - The Mavericks

Why isn't this song available any longer on Spotify? Puzzling since the other tracks on the album(s) it's on still are.

  • Newbie
  • Why isn't this song available any longer on Spotify? Puzzling since the other tracks on the album(s) it's on still are.
  • Nico
  • Community Legend
  • 334 Views
  • 1 replies
  • 0 likes
  • 334 Views
  • 1 replies
  • 0 likes

Can't log in Web Player

As the title says, no redirect happens when the OAuth prompt closes, reason probably is: Refused to execute inline script because it violates the following Content Security Policy directive: "script-src 'self' 'unsafe-eval' open.scdn.co www.google-an...

  • Newbie
  • As the title says, no redirect happens when the OAuth prompt closes, reason probably is:   Refused to execute inline script because it violates the following Content Security Policy directive:...
  • Nico
  • Community Legend
  • 876 Views
  • 1 replies
  • 0 likes
  • 876 Views
  • 1 replies
  • 0 likes

[Chrome] Web Player Won't Play

When logged into Chrome (latest version) Web Player on Windows 10 songs and play lists refuse to play. Got annoyed and downloaded desktop native app. Web player and native app appeared to sync. By sync I mean web player showed the song I was playing ...

  • Newbie
  • When logged into Chrome (latest version) Web Player on Windows 10 songs and play lists refuse to play.   Got annoyed and downloaded desktop native app. Web player and native app appeared to sy...
  • Nico
  • Community Legend
  • 1002 Views
  • 1 replies
  • 0 likes
  • BB10
    Connect
    Denon
    Onkyo
    Samsung
  • 1002 Views
  • 1 replies
  • 0 likes

Xbox One App plays ads with premium

I just downloaded the app on Xbox One and I'll get an ad after every few songs/skips. The account I logged in with has premium and I checked on my phone app to make sure this was still the case. Please help!

  • Newbie
  • I just downloaded the app on Xbox One and I'll get an ad after every few songs/skips. The account I logged in with has premium and I checked on my phone app to make sure this was still the case. Plea...
  • Nico
  • Community Legend
  • 1407 Views
  • 1 replies
  • 1 likes
  • Other
  • 1407 Views
  • 1 replies
  • 1 likes

Not supporting Apple Watch

I found this so disappointing that I cannot install Spotify in my Apple Watch....when can spotify support Apple Watch .......

  • Newbie
  • I found this so disappointing that I cannot install Spotify in my Apple Watch.... when can spotify support Apple Watch ....... 
  • Nico
  • Community Legend
  • 444 Views
  • 1 replies
  • 0 likes
  • music
    Other
  • 444 Views
  • 1 replies
  • 0 likes

Not playing my playlist

Hi guys, so I just got that problem: everytime Im playing any album after the first song is finished it begins a song from 21 Savage album „Savage Mode” and I cant get why. IDK if I explained it correctly. If not pls tell me and I will try to be more...

  • Casual Listener
  • Hi guys, so I just got that problem: everytime Im playing any album after the first song is finished it begins a song from 21 Savage album „Savage Mode” and I cant get why.  IDK if I explained ...
  • Nico
  • Community Legend
  • 1195 Views
  • 1 replies
  • 0 likes
  • music
  • 1195 Views
  • 1 replies
  • 0 likes

Only play one music

I use web player over Google Chrome Version 66.0.3359.139, running in a MacBook Air with macOS High Sierra 10.13.4.Since this morning, every time I play any music or playlist, after 15 seconds its stops, and starts playing YOU GOT LOVE.I try play ano...

Screen Shot 2018-05-12 at 1.58.04 PM.png
  • Newbie
  • I use web player over Google Chrome Version 66.0.3359.139, running in a MacBook Air with macOS High Sierra 10.13.4. Since this morning, every time I play any music or playlist, after 15 se...
  • Nico
  • Community Legend
  • 287 Views
  • 1 replies
  • 0 likes
  • Other
  • 287 Views
  • 1 replies
  • 0 likes

Windows 10 Mobile app doesn't play next playlist song

I am using Spotify 5.2.4.0 version on Windows 10 Mobile 10.0.15254.401 build (latest one).When I play playlist (local or global) app is playing the first song only, then it stops. I cannot also press "Next" button (|>) - it does not jump to next song...

  • Casual Listener
  • I am using Spotify 5.2.4.0 version on Windows 10 Mobile 10.0.15254.401 build (latest one). When I play playlist (local or global) app is playing the first song only, then it stops. I cannot also pre...
  • Nico
  • Community Legend
  • 375 Views
  • 1 replies
  • 0 likes
  • 375 Views
  • 1 replies
  • 0 likes

PS 4 - how to share playlist to other devices

Hello, I need an advice. Sadly, I spend a lot of time to made my playlist on ps4, where is only one posibility to click add to your library. When I am in library i see list of songs.There is no option to make playlist from them. When i log into my ac...

  • Casual Listener
  • Hello,   I need an advice.    Sadly, I spend a lot of time to made my playlist on ps4, where is only one posibility to click add to your library. When I am in library i see list of...
  • Nico
  • Community Legend
  • 776 Views
  • 1 replies
  • 0 likes
  • 776 Views
  • 1 replies
  • 0 likes

My friends do not see my feed anymore

PlanPremiumCountry Italy Device Operating SystemWindows 10 My Question or Issue A couple of day ago I did the premium account. Since that day no one of my friends can see my activity while I'm listening my playlist. I'm wondering if I switch off some...

  • Newbie
  • Plan Premium Country  Italy  Device   Operating System Windows 10   My Question or Issue  A couple of day ago I did the premium account. Since that day no one ...
  • Nico
  • Community Legend
  • 646 Views
  • 1 replies
  • 0 likes
  • 646 Views
  • 1 replies
  • 0 likes

Superuser Contribution Radio

PlanPremiumCountry United StatesDeviceiPhone XOperating SystemWindows 10,etc. My Question or Issue I have a premium account, but the radio option is gone from my mobile add and my desktop app is not allowing me to create a new station. Why?

  • Newbie
  • Plan Premium Country  United States Device iPhone X Operating System Windows 10,etc.   My Question or Issue  I have a premium account, but the radio option is gone from my mo...
  • Guido
  • Spotify Legend
  • 256 Views
  • 1 replies
  • 0 likes
  • Other
  • 256 Views
  • 1 replies
  • 0 likes

Solved!! Cannot access Spotify For Artists

I'm unable to access Spotify For Artists, I keep getting the error message pictured below. I've tried on multiple browsers and it's the same result. What should I do? CountryCanadaDevice(Macbook Pro 15" 2015)

  • Casual Listener
  •   I'm unable to access Spotify For Artists, I keep getting the error message pictured below. I've tried on multiple browsers and it's the same result. What should I do?     Country...
  • Nico
  • Community Legend
  • 1714 Views
  • 3 replies
  • 0 likes
  • Other
  • 1714 Views
  • 3 replies
  • 0 likes

Can't Add Songs to Playlist

PlanFree/PremiumCountryCanadaDeviceChrome Version 66.0.3359.181 (64-bit)Operating SystemWindows 10 My Question or Issue I can't add songs to my existing playlist which only has 76 songs. When I click the option "Add to Playlist" from my library or se...

  • Regular
  • Plan Free/Premium Country Canada Device Chrome Version 66.0.3359.181 (64-bit) Operating System Windows 10   My Question or Issue  I can't add songs to my existing playlist wh...
  • Nico
  • Community Legend
  • 342 Views
  • 1 replies
  • 0 likes
  • Other
  • 342 Views
  • 1 replies
  • 0 likes

Wordpress Spotify Player - Error message "redirected too many times"

Hi, all the spotify player widgets embeded on my wordpress website are not working anymore.Error message is "open.spotify.com redirected you too many times."https://www.imusiciandigital.com/en/artist-of-the-month/ I created them with https://develope...

  • Casual Listener
  • Hi,   all the spotify player widgets embeded on my wordpress website are not working anymore. Error message is "open.spotify.com redirected you too many times." https://www.imusiciandig...
  • Nico
  • Community Legend
  • 470 Views
  • 1 replies
  • 0 likes
  • Other
  • 470 Views
  • 1 replies
  • 0 likes