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Solved!! Cleaning my listening history?

My android phone automatically connected to someone's smart speaker or TV or something and they went on to a few hours of listening before I noticed and disconnected from that device. Now two weeks later my "what's new" and "recently played" views ke...

Music Fan

cptbrauer

Newbie

63205 Views

7 replies

4 likes

  • 63205 Views
  • 7 replies
  • 4 likes

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

Moderator

p-squiggles

Visitor

38900 Views

219 replies

20 likes

Other
  • 38900 Views
  • 219 replies
  • 20 likes

Superuser Contribution Special Characters in URIs

PlanPremiumCountryGermanyOperating SystemWindows 10 My Question or IssueSpotify-HTTP urls have problems with the #-character in usernames. My username ends in multiple #-characters and when I try to share playlists using the http-link and open the li...

Regular

Plan Premium Country Germany Operating System Windows 10   My Question or Issue Spotify-HTTP urls have problems with the #-character in usernames. My username ends in multiple #-characte...

Peter

Spotify Legend

747 Views

1 replies

0 likes

Other
  • 747 Views
  • 1 replies
  • 0 likes

Shuffle songs update not working

Hii used to be able to go to titles and just shuffle and play all my songs. Now i can only do that on albums or playlists. Does anyone have a solution to that ? I like listening to everything in shuffle mode. Thanks a lot for your help

Visitor

Hi i used to be able to go to titles and just shuffle and play all my songs.  Now i can only do that on albums or playlists. Does anyone have a solution to that ? I like listening to everythin...

Rene01

Community Legend

759 Views

1 replies

1 likes

Other
  • 759 Views
  • 1 replies
  • 1 likes

[All Platforms][Search] Improve searching on album and title, it does not always work

This issue applies to:Spotify client search fieldSearch API query Searching on album and title, e.g. artist:abba album:gold does not always work.This example is taken web API reference which does work. But if we want to search for the album BAUM - Ic...

Newbie

This issue applies to: Spotify client search field Search API query   Searching on album and title, e.g.  artist:abba album:gold   does not always work. This example is taken...

777 Views

0 replies

0 likes

All Platforms
Search
  • 777 Views
  • 0 replies
  • 0 likes

Spotify auto shuts off. Pain in the **bleep**!!!

I have Spotify Premium. I have been a premium subscriber for a long time, never had any issues. Lately when I'm listening to music, it automatically stops playing for no reason. I still have a strong wifi connection, the app is still open. But the mu...

Casual Listener

I have Spotify Premium. I have been a premium subscriber for a long time, never had any issues.   Lately when I'm listening to music, it automatically stops playing for no reason. I still have...

1204 Views

0 replies

2 likes

Alternative
country
Dubstep
Electronic
Hip Hop
Pop
R&B
Rap
  • 1204 Views
  • 0 replies
  • 2 likes

playlist issues

PlanPremiumCountrycanada Devicepixel 3a xl/amazon echo dot 3rd gen My Question or Issuei cannot play any of my created playlists using alexa, never finds any of them. Also i have some issues playing a spotify made playist called "have a great day!", ...

Visitor

Plan Premium Country canada    Device pixel 3a xl/amazon echo dot 3rd gen     My Question or Issue i cannot play any of my created playlists using alexa, never finds any...

596 Views

0 replies

0 likes

Music
  • 596 Views
  • 0 replies
  • 0 likes

BMW idrive showes no playlist

Hi Community, hi spotify team, since the last spotify update 2 days ago my BMW Idrive system showes no playlist anymore. The categories remaining are: Start, last played, browse, search, save song, shuffle. I send you a pic in the attachment. Since I...

Visitor

Hi Community, hi spotify team,    since the last spotify update 2 days ago my BMW Idrive system showes no playlist anymore. The categories remaining are: Start, last played, browse, searc...

851 Views

0 replies

0 likes

Other
  • 851 Views
  • 0 replies
  • 0 likes

Random songs and playlists have been saved without my knowing?

PlanPremiumCountryUSADeviceSamsung J7 and ASUS ZenBook (2019)Operating SystemFully updated android, Windows 10My Question or IssueThough my experience with Spotify has been rather pleasant thus far, I have recently begun experiencing some rather stra...

Casual Listener

Plan Premium Country USA Device Samsung J7 and ASUS ZenBook (2019) Operating System Fully updated android, Windows 10 My Question or Issue Though my experience with Spotify has been rather p...

Kiraiskool

Casual Listener

1406 Views

2 replies

0 likes

Other
Samsung
  • 1406 Views
  • 2 replies
  • 0 likes

BOSE Home Speakers 500 & Spotify

PlanPremiumCanada DeviceSamsung Galaxy S8Operating SystemAndroid Oreo We have 2 Spotify email accounts and 2 Bose 500 Home Speakers. Is it possible to send (stream) music to one speaker using one email account.And send (stream) music to the other spe...

Regular

Plan Premium Canada   Device Samsung Galaxy S8 Operating System Android Oreo   We have 2 Spotify email accounts and 2 Bose 500 Home Speakers. Is it possible to send (stream) m...

TwoThuggaTune

Newbie

1091 Views

1 replies

1 likes

Connect
  • 1091 Views
  • 1 replies
  • 1 likes

Rediscover Weekly

Using the Rediscover Weekly app. It hasn't generated a new playlist in a few months - stopping at exactly March 29th. It's still connected to my Spotify Account in the Apps tab. I figured I could disconnect and reconnect to see if maybe that will mak...

Newbie

Using the Rediscover Weekly app. It hasn't generated a new playlist in a few months - stopping at exactly March 29th. It's still connected to my Spotify Account in the Apps tab.    I figu...

1812 Views

0 replies

0 likes

Music
  • 1812 Views
  • 0 replies
  • 0 likes

Spotify won't cast anymore

PlanPremiumCountryBelgiumDeviceAll DevicesOperating SystemAll operating systems My Question or IssueAlright, after searching and searching I still haven't found anything even close to my problem so here I am. Before I start describing my issue, I'd l...

Visitor

Plan Premium Country Belgium Device All Devices Operating System All operating systems   My Question or Issue Alright, after searching and searching I still haven't found anything even...

1349 Views

0 replies

1 likes

Connect
  • 1349 Views
  • 0 replies
  • 1 likes

When will my artists be in alphabetical order again. I love Spotify but this change is rubbish!

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

DanifC

Composer

1125 Views

3 replies

0 likes

Other
  • 1125 Views
  • 3 replies
  • 0 likes

Google Home speakers frequently missing

PlanPremium for family (same issue with regular Premium)CountryUnited KingdomDeviceiPhone SEOperating SystemiOS 12.3.1 My Question or IssueI'm frequently finding that when I go into the "Devices" menu in the Spotify app my Google Home speakers are fr...

Regular

Plan Premium for family (same issue with regular Premium) Country United Kingdom Device iPhone SE Operating System iOS 12.3.1   My Question or Issue I'm frequently finding that when I ...

1086 Views

0 replies

0 likes

Connect
  • 1086 Views
  • 0 replies
  • 0 likes

Songs, added to liked on the phone don't appear in Desktop Spotify app "Liked songs"

PlanPremiumOperating SystemAndroid Oreo, Windows 10 My Question or IssueHello, I have an issue with Spotify. When I add a song to "Liked songs" on the phone and then check the "Liked songs" on the Desktop app, they don't show up. I tried to log out, ...

Visitor

Plan Premium Operating System Android Oreo, Windows 10   My Question or Issue Hello, I have an issue with Spotify. When I add a song to "Liked songs" on the phone and then check the "...

DanifC

Composer

1133 Views

1 replies

0 likes

Music
Other
  • 1133 Views
  • 1 replies
  • 0 likes

Spodify web player stops for a couple of seconds

PlanFreeCountryNew ZealandDeviceChromebook AcerOperating SystemAcer My Question or IssueI am using a free plan of Spodify Web Player. Every time I play a song it pauses at 10 seconds for a tiny bit. It then stops for a second at regular intervals dur...

Visitor

  Plan Free Country New Zealand Device Chromebook Acer Operating System Acer    My Question or Issue I am using a free plan of Spodify Web Player. Every time I play a song i...

1243 Views

0 replies

0 likes

Music
  • 1243 Views
  • 0 replies
  • 0 likes

[Spotify Free] Only suggested songs play on Google Home Mini

PlanFreeCountryUSDeviceSamsung Galaxy S10E and Google Home MiniOperating SystemAndroid 9 and Google Assistant My Question or IssueWhenever I tell my google home mini to play spotify or my liked songs on spotify, it always plays suggested songs. I hav...

Visitor

Plan Free Country US Device Samsung Galaxy S10E and Google Home Mini Operating System Android 9 and Google Assistant   My Question or Issue Whenever I tell my google home mini to play ...

914 Views

0 replies

0 likes

Other
Samsung
  • 914 Views
  • 0 replies
  • 0 likes

Superuser Contribution PS4 - Spotify Error :(

PlanPremiumCountryUS DevicePS4Operating SystemPS OS My Question or IssueI have installed and reinstalled Spotfy more than 4 times in my PS4 but every time I try opening it, or linking it, it will load and load and load, and after a couple of minutes ...

Visitor

  Plan Premium Country US   Device PS4 Operating System PS OS   My Question or Issue I have installed and reinstalled Spotfy more than 4 times in my PS4 but every time I tr...

Yordan

Moderator

60640 Views

16 replies

3 likes

Music
PlayStation
Sony
  • 60640 Views
  • 16 replies
  • 3 likes

Samsung Smart TV Spotify Missing Liked songs

Samsung 2018 QLED Smart TVPremium subscriptionAll playlists are listed in TV app except my 300+++ liked songs.How do I find them?If I play or control from a device they play, but not listed on tv screen.

Visitor

Samsung 2018 QLED Smart TV Premium subscription All playlists are listed in TV app except my 300+++ liked songs. How do I find them? If I play or control from a device they play, but not listed o...

george70s

Newbie

2777 Views

3 replies

1 likes

Music
Samsung
  • 2777 Views
  • 3 replies
  • 1 likes

[WEB Player] Jumping between songs

PlanPremiumCountryColombia DeviceMacbook ProBrowserFirefox I've been using Spotify using the web player for a long time now and this problem only appeared a couple of days ago: I cannot listen to full songs because the player randomly stops or jumps ...

Newbie

Plan Premium Country Colombia   Device Macbook Pro Browser Firefox   I've been using Spotify using the web player for a long time now and this problem only appeared a couple of da...

badumtss

Composer

1525 Views

1 replies

0 likes

Other
  • 1525 Views
  • 1 replies
  • 0 likes

Cannot find an album that has been recently released

I cannot find "Quocumque jeceris stabit" by Uzeda (neither from my iPhone nor from my laptop) and I am 100% sure it is on Spotify (see screenshot) because a friend of mine can see it. As far as I know, we both have a Premium Subscription purchased in...

Casual Listener

I cannot find "Quocumque jeceris stabit" by Uzeda (neither from my iPhone nor from my laptop) and I am 100% sure it is on Spotify (see screenshot) because a friend of mine can see it. As far as I kno...

Brunelicia

Community Legend

634 Views

3 replies

0 likes

Other
  • 634 Views
  • 3 replies
  • 0 likes

Spotify borró mi música guardada

Me había percatado de la actualización en mi iphone, pero cuando entré a mi cuenta en la computadora todo seguía normal así que guardé un poco de esperanza. Resulta que en la última actualización se borró la sección de "mi música" dónde tenía una lis...

Visitor

Me había percatado de la actualización en mi iphone, pero cuando entré a mi cuenta en la computadora todo seguía normal así que guardé un poco de esperanza. Resulta que en la última actualización se ...

524 Views

0 replies

0 likes

Music
  • 524 Views
  • 0 replies
  • 0 likes