Help Wizard

Step 1

NEXT STEP

Other (Podcasts, Partners, etc. )

Get help with Podcasts, Web Player, Sonos, Playlists, Tracks and more!

Start a topic

Forum Posts

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 14246 Views
  • 8 replies
  • 1 likes
  • Other
  • 14246 Views
  • 8 replies
  • 1 likes

Artist

How do I put my music on spotify after putting it on CD baby? I already have an account but I really dont know what to do

  • Newbie
  • How do I put my music on spotify after putting it on CD baby? I already have an account but I really dont know what to do
  • Maxim
  • Spotify Star
  • 307 Views
  • 1 replies
  • 0 likes
  • Music
  • 307 Views
  • 1 replies
  • 0 likes

weekly playlist

Hi, every monday weekly playlist changing right?Yesterday my weekly updated too. I listened 5-6 music. Today (tuesday) when i open my weekly playlist its updated again and all songs not for me. Not like my favourite songs. Can't find my monday weekly...

  • Newbie
  • Hi, every monday weekly playlist changing right? Yesterday my weekly updated too. I listened 5-6 music. Today (tuesday) when i open my weekly playlist its updated again and all songs not for me. Not...
  • 216 Views
  • 0 replies
  • 0 likes
  • Music
  • 216 Views
  • 0 replies
  • 0 likes

Embed Player Normal Tab vs Private Tab

I've embedded a playlist on my site. I wanted when I clicked on the play button that it started playing both the site and the app (at least the progress of the song was still on the web). This does not happen if I'm navigating through the normal chro...

  • Newbie
  • I've embedded a playlist on my site. I wanted when I clicked on the play button that it started playing both the site and the app (at least the progress of the song was still on the web). This d...
  • 442 Views
  • 0 replies
  • 0 likes
  • Other
  • 442 Views
  • 0 replies
  • 0 likes

Track Running, No Audio

I have tried all the obvious solutions and gone through multiple devices. Tracks will run as though they are playing but no audio plays.I have checked all windows volume and mixer settings, I have restarted the computers, I have restarted the browser...

  • Casual Listener
  • I have tried all the obvious solutions and gone through multiple devices. Tracks will run as though they are playing but no audio plays. I have checked all windows volume and mixer settings, I hav...
  • 411 Views
  • 0 replies
  • 0 likes
  • Music
  • 411 Views
  • 0 replies
  • 0 likes

Spotify's new music recommendations are totally off.

What algorithms is Spotify using in recommending new music, as part of its Discover Weekly playlist?!? Because the recommendations I am getting are NOT reflective, most of the time, of the type of music I like/play via Spotify. I find this very annoy...

  • Newbie
  • What algorithms is Spotify using in recommending new music, as part of its Discover Weekly playlist?!? Because the recommendations I am getting are NOT reflective, most of the time, of the type of mu...
  • Narankiwi
  • Composer
  • 529 Views
  • 1 replies
  • 0 likes
  • Music
  • 529 Views
  • 1 replies
  • 0 likes

Solved!! Spotify on Onkyo support discontinued

Hi Everybody, Not really sure if this is the right sub catagory for this post. Today I received the following message from Spotify Netherlands: Hey,We want to let you know that Spotify is no longer supported for your Onkyo speaker.We want to make Spo...

  • Casual Listener
  • Hi Everybody,    Not really sure if this is the right sub catagory for this post. Today I received the following message from Spotify Netherlands:  Hey, We want to let you know...
  • Livero
  • Casual Listener
  • 64517 Views
  • 69 replies
  • 22 likes
  • 64517 Views
  • 69 replies
  • 22 likes

LAST.FM Scrobbler Troubleshooting Tips

Hi Spotify Community! I've seen many users posting about issues with Last.Fm and the new scrobbler application. Most specifically, the track shows as scrobbling but doesn't save after the play. I know how frustrating this is myself!Last.FM is aware t...

  • Community Legend
  • Hi Spotify Community! 🙂 I've seen many users posting about issues with Last.Fm and the new scrobbler application. Most specifically, the track shows as scrobbling but doesn't save after the play. I...
  • hans-jürgen
  • Roadie
  • 755 Views
  • 1 replies
  • 0 likes
  • Other
  • 755 Views
  • 1 replies
  • 0 likes

Thailand top 50 is flood by BTS

11 BTS song in top of Thailand Top 50. It's look like this chart flood by BTS lover (see in attachment)Spotify should manage it or create new top chart playlist like Top korean song in thailand. or Top Thai song in Thailand.

  • Newbie
  • 11 BTS song in top of Thailand Top 50. It's look like this chart flood by BTS lover (see in attachment) Spotify should manage it or create new top chart playlist like Top korean song in thailand. or...
  • 222 Views
  • 0 replies
  • 0 likes
  • Other
  • 222 Views
  • 0 replies
  • 0 likes

Alternatives to Spotify

As someone who has really enjoyed Spotify it pains me to say this, but I think it’s time to change to a new streaming service. The ongoing ChromeCast pausing issues are beyond frustrating. I used to be able to cast directly to my Vizio TV and they se...

  • Casual Listener
  • As someone who has really enjoyed Spotify it pains me to say this, but I think it’s time to change to a new streaming service. The ongoing ChromeCast pausing issues are beyond frustrating. I used to ...
  • 626 Views
  • 0 replies
  • 1 likes
  • chromecast
    Music
  • 626 Views
  • 0 replies
  • 1 likes

[Web Player] Issue: Unable to Follow users in Chrome

So as the title states, I have been having this issue while using the browser player (in Chrome), specifically in that I am unable to find any social buttons on a user's main page. The biggest problem I have with this is that there seems to be no "fo...

  • Newbie
  • So as the title states, I have been having this issue while using the browser player (in Chrome), specifically in that I am unable to find any social buttons on a user's main page. The biggest proble...
  • 480 Views
  • 0 replies
  • 4 likes
  • Other
  • 480 Views
  • 0 replies
  • 4 likes

Using Spotify to stream for BBHot100

Hi, my account was made in the US while I was still there but I've been staying outside of the US for a couple weeks and after 14 days of being outside of the US, I was logged out. I had used VPN to log back in. Will my streams still be counted towar...

  • Newbie
  • Hi, my account was made in the US while I was still there but I've been staying outside of the US for a couple weeks and after 14 days of being outside of the US, I was logged out. I had used VPN to ...
  • 531 Views
  • 0 replies
  • 0 likes
  • 531 Views
  • 0 replies
  • 0 likes

Çalma Listesi Müzikler Gözükmüyor

Bilgisayardan çalma listesi oluşturdum. Telefonumdan müziklerimi göremiyorum. Eklediğim müzikler için çalma listesini ortak çalma listesi olarak yaptım gene olmadı. İstasyon kurmayı denedim izin vermedi. Hiç bir şekilde müziklerimi telefonumda göremi...

  • Newbie
  • Bilgisayardan çalma listesi oluşturdum. Telefonumdan müziklerimi göremiyorum. Eklediğim müzikler için çalma listesini ortak çalma listesi olarak yaptım gene olmadı. İstasyon kurmayı denedim izin verm...
  • 9222 Views
  • 0 replies
  • 8 likes
  • 9222 Views
  • 0 replies
  • 8 likes

Why playlist disappear?

Why the playlist “Cataland” has been deleted ?

  • Newbie
  • Why the playlist “Cataland” has been deleted ?
  • 667 Views
  • 0 replies
  • 0 likes
  • BB10
    Boxee
    chromecast
    Connect
    Denon
    Ford SYNC
    Logitech
    Marantz
    Music
    Onkyo
    Other
    Philips
    PlayStation
    ps3
    PS4
    Samsung
    Sony
    Symbian
    WD
    WP 8
    WRT
  • 667 Views
  • 0 replies
  • 0 likes

Spotify and Alexa

I have a Spotify premium account and linked it to my Amazon Tap via the Alexa app. When I ask Alexa to play music on Spotify, she repeats the command but then nothing happens - no music ever plays. It seems my Tap is connected to Spotify, but the Spo...

  • Newbie
  • I have a Spotify premium account and linked it to my Amazon Tap via the Alexa app. When I ask Alexa to play music on Spotify, she repeats the command but then nothing happens - no music ever plays. I...
  • 625 Views
  • 0 replies
  • 0 likes
  • 625 Views
  • 0 replies
  • 0 likes

Solved!! Playlist Update

How often are the Spotify-curated playlists (such as mint, RapCaviar, and Are & Be) updated?Weekly?Biweekly?Monthly?

  • Newbie
  • How often are the Spotify-curated playlists (such as mint, RapCaviar, and Are & Be) updated? Weekly? Biweekly? Monthly?
  • Nimrodg
  • Music Fan
  • 12322 Views
  • 1 replies
  • 1 likes
  • 12322 Views
  • 1 replies
  • 1 likes

update for BlackBerry

Hey guys, I'm BlackBerry q5 user, OS BlackBerry 10. I have Spotify app installed and now it's asking me to update. Is it safe thing to do? Will spotify (native app) still work for me? As BlackBerry 10 is supported by fewer and fewer apps (whatsapp, F...

  • Newbie
  • Hey guys, I'm BlackBerry q5 user, OS BlackBerry 10. I have Spotify app installed and now it's asking me to update. Is it safe thing to do? Will spotify (native app) still work for me? As BlackBerry 1...
  • 388 Views
  • 0 replies
  • 0 likes
  • BB10
  • 388 Views
  • 0 replies
  • 0 likes

Playlist Glitch

This is really frustrating. I've been having this issue, off and on, for a few months. Whenever I search for a song, within my playlists, Spotify registers it as being the song in the default order of the playlist. It's bothersome, and I would apprec...

  • Newbie
  • This is really frustrating.  I've been having this issue, off and on, for a few months.  Whenever I search for a song, within my playlists, Spotify registers it as being the song in the def...
  • 441 Views
  • 0 replies
  • 2 likes
  • 441 Views
  • 0 replies
  • 2 likes

Chromecast audio already playing on another device

Hello, since a few days I am experiencing problems with playback on a Chromecast audio. I often get the audio message that spotify is already in use on another device (not sure about the exact message, I hear it in Dutch). It often happens when switc...

  • Visitor
  •   Hello,   since a few days I am experiencing problems with playback on a Chromecast audio. I often get the audio message that spotify is already in use on another device (not sure ...
  • Larrymusic
  • Newbie
  • 2923 Views
  • 14 replies
  • 1 likes
  • chromecast
  • 2923 Views
  • 14 replies
  • 1 likes

Solved!! Spotify web player black screen

I was just using Spotify yesterday on my Chromebook. I tried to clear cookies, restarting,i tried everything and it still goes to this home screen. Hopefully, Spotify gets on top on this soon as possible.

  • Newbie
  • I was just using Spotify yesterday on my Chromebook. I tried to clear cookies, restarting,i tried everything and it still goes to this home screen. Hopefully, Spotify gets on top on th...
  • reconman12
  • Regular
  • 5823 Views
  • 4 replies
  • 0 likes
  • 5823 Views
  • 4 replies
  • 0 likes

Inaccessible created playlists

I created a playlist in Canada with my original canadian account. Then I moved down here to Mexico and spotify deny access to edit my playlist because you can only use your foreign account for 14 days. So? I got premium here in Mexico however I canno...

  • Casual Listener
  • I created a playlist in Canada with my original canadian account. Then I moved down here to Mexico and spotify deny access to edit my playlist because you can only use your foreign account for 14 day...
  • Alrixa
  • Casual Listener
  • 356 Views
  • 1 replies
  • 0 likes
  • 356 Views
  • 1 replies
  • 0 likes