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Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • spamgoesintrash1234
  • Newbie
  • 1337 Views
  • 11 replies
  • 4 likes
  • Other
  • 1337 Views
  • 11 replies
  • 4 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 17508 Views
  • 8 replies
  • 1 likes
  • Other
  • 17508 Views
  • 8 replies
  • 1 likes

Superuser Contribution Issues with Spotify Connect from iOS and PS4 Spotify Music player

PlanPremiumCountry USADeviceIphone 6S and PS4 ProOperating SystemiOS 12.1 My Question or Issue This started happening recently - if I use Spotify Connect from the phone app to control the PS4 App and hit shuffle, it does not shuffle. It only plays th...

  • Casual Listener
  •   Plan Premium Country  USA Device Iphone 6S and PS4 Pro Operating System iOS 12.1   My Question or Issue  This started happening recently - if I use Spotify Connect fr...
  • Guido
  • Spotify Legend
  • 405 Views
  • 2 replies
  • 0 likes
  • Connect
  • 405 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify keeps recommending Christian/Mexican songs, and tells me I listen to them the most

PlanPremiumCountry Brazil My Question or Issue Simple. I don't listen to Christian/Mexican songs. Yet Its recommended to me 24/7 and worst yet, it keeps telling me its one of my most listened genres (?!). I never even clicked them, my account came wi...

  • Casual Listener
  •   Plan Premium Country  Brazil     My Question or Issue  Simple. I don't listen to Christian/Mexican songs. Yet Its recommended to me 24/7 and worst yet, it keeps tel...
  • Daisy
  • Spotify Legend
  • 1704 Views
  • 3 replies
  • 0 likes
  • Other
  • 1704 Views
  • 3 replies
  • 0 likes

Wrapped 2017

PlanPremiumCountryBrasil DeviceDesktopOperating SystemWindows 10 QuestionCan I recover my wrapped from last year? I wish I could take again the picture that we can download in wrapped from last year.PS.: My English is a work in pregress, don't matter...

  • Newbie
  •   Plan Premium Country Brasil   Device Desktop Operating System Windows 10   Question Can I recover my wrapped from last year? I wish I could take again the picture that ...
  • Mantisentil
  • Community Legend
  • 261 Views
  • 1 replies
  • 0 likes
  • Other
  • 261 Views
  • 1 replies
  • 0 likes

Superuser Contribution Share podcast stats

Hello, Me and my friend host a podcast which I recently got published on Spotify. I would like to share the listening statistics with my co-host. Is this possible somehow? Cheers!

  • Casual Listener
  • Hello,      Me and my friend host a podcast which I recently got published on Spotify. I would like to share the listening statistics with my co-host. Is this possible som...
  • Katerina
  • Spotify Legend
  • 5172 Views
  • 3 replies
  • 0 likes
  • Other
  • 5172 Views
  • 3 replies
  • 0 likes

wrapped email

PlanPremiumCountry USA My Question or IssueThough I was able to reach the Spotify Wrapped website, I never received an email which showed the number of new songs I listened to and I've just realized its because I somehow had news and promotions switc...

  • Newbie
  • Plan Premium Country  USA  My Question or Issue Though I was able to reach the Spotify Wrapped website, I never received an email which showed the number of new songs I listened to and...
  • landonharris88
  • Composer
  • 754 Views
  • 2 replies
  • 1 likes
  • music
    Other
  • 754 Views
  • 2 replies
  • 1 likes

2018 Wrapped will not work.

Everytime I go to spotify wrapped and click connect with spotify, I log into my spotify account then it takes me back to the purple wrapped page and says "Hmmm. Something is not working, So sorry about that. We'll work on it and please try again soon...

  • Newbie
  •     Everytime I go to spotify wrapped and click connect with spotify, I log into my spotify account then it takes me back to the purple wrapped page and says  "Hmmm. Something is no...
  • landonharris88
  • Composer
  • 1437 Views
  • 6 replies
  • 12 likes
  • Other
  • 1437 Views
  • 6 replies
  • 12 likes

Solved!! Spotify wrapped not working. Not enough music?

PlanPremiumCountryUnited States of AmericaDeviceLG V30Operating SystemAndroid 8.0.0 My Question or IssueSpotify wrapped isn't working. It gives me an error every time I try signing in.Do I need to have listened to music for a whole year for it to wor...

  • Newbie
  • Plan Premium Country United States of America Device LG V30 Operating System Android 8.0.0   My Question or Issue Spotify wrapped isn't working. It gives me an error every time I try s...
  • landonharris88
  • Composer
  • 4009 Views
  • 2 replies
  • 0 likes
  • music
  • 4009 Views
  • 2 replies
  • 0 likes

Solved!! Why is music still listed but not playable?

I don't think this is device / os-specific. My Question or Issue:The album linked below, which I have been playing for months, now has most of the tracks unplayable. I've attached a screenshot of the message I get when I try to play a 'grayed-out' so...

  • Newbie
  •   I don't think this is device / os-specific.   My Question or Issue: The album linked below, which I have been playing for months, now has most of the tracks unplayable.  I've att...
  • landonharris88
  • Composer
  • 1627 Views
  • 1 replies
  • 0 likes
  • music
  • 1627 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Can't log in to webplayer on Firefox

PlanFreeCountry GermanyOperating SystemWindows 7 My Question or IssueHello, since 2-3 months I've been having problems with the webplayer in Firefox. Whenever I try to log in, it says username or password invalid. But I can log in using the same cred...

  • Casual Listener
  • Plan Free Country  Germany Operating System Windows 7   My Question or Issue Hello, since 2-3 months I've been having problems with the webplayer in Firefox.   Whenever I try...
  • Jemi
  • Spotify Legend
  • 2691 Views
  • 8 replies
  • 0 likes
  • Other
  • 2691 Views
  • 8 replies
  • 0 likes

Issue connection with RN-301 and spotify connect

Hi, So i have a yamaha RN-301 and I have an issue since the beginning, when i want to send music with spotify connect i have ton turn of my yamaha to see it in the list of device can be casted.The option in yamaha is enabled, but nothing changed, whe...

  • Newbie
  • Hi,   So i have a yamaha RN-301 and I have an issue since the beginning, when i want to send music with spotify connect i have ton turn of my yamaha to see it in the list of device can be cast...
  • 374 Views
  • 0 replies
  • 0 likes
  • Connect
    music
  • 374 Views
  • 0 replies
  • 0 likes

Superuser Contribution Spotify Wrapped 2018 top artists bug

PlanPremiumCountry HungaryDevicePCOperating SystemWin10 My Question or Issue I checked my Spotify Wrapped 2018 today and my top 3 artists are the following:Tommy DualfToni GlessonSam Siland I have never even heard about these artists and they do not ...

  • Newbie
  • Plan Premium Country  Hungary Device PC Operating System Win10   My Question or Issue  I checked my Spotify Wrapped 2018 today and my top 3 artists are the following: Tommy ...
  • Jemi
  • Spotify Legend
  • 649 Views
  • 1 replies
  • 0 likes
  • Other
  • 649 Views
  • 1 replies
  • 0 likes

Solved!! API /v1/search artist not working

I am trying to find this artist: Drastic Dragonfly What I am expecting: 4VXNg0X8h2LAnewjwBVGkq With the search API: https://api.spotify.com/v1/search?q=Drastic%20Dragonfly&type=artist Why am I not able to get the result ? This call works fine for oth...

  • Casual Listener
  • I am trying to find this artist:   Drastic Dragonfly  What I am expecting: 4VXNg0X8h2LAnewjwBVGkq   With the search API: https://api.spotify.com/v1/search?q=Drastic%20Dragonf...
  • Gomet123
  • Casual Listener
  • 771 Views
  • 2 replies
  • 0 likes
  • music
    Other
  • 771 Views
  • 2 replies
  • 0 likes

Superuser Contribution Bluesound + Spotify

Spotify doesn´t find my bluesound device.I´ve reinstalled spotify, blusound app AND i even did a factory reset of the bluesound device. The problem seems to be in the spotify app. I even logged in via the web browser to delete bluesound access. Nothi...

  • Newbie
  • Spotify doesn´t find my bluesound device. I´ve reinstalled spotify, blusound app AND i even did a factory reset of the bluesound device. The problem seems to be in the spotify app. I even logged in ...
  • Jemi
  • Spotify Legend
  • 496 Views
  • 1 replies
  • 1 likes
  • Connect
  • 496 Views
  • 1 replies
  • 1 likes

Yamaha MusicCast WX30

Hey guys, Somebody have and idia why the song "big surprise" in the album "It flew by" don't working?This song working fine if i'm not using this speaker. Thanks

  • Composer
  • Hey guys,   Somebody have and idia why the song "big surprise" in the album "It flew by" don't working? This song working fine if i'm not using this speaker.   Thanks     ...
  • max_e87
  • Composer
  • 431 Views
  • 1 replies
  • 0 likes
  • 431 Views
  • 1 replies
  • 0 likes

Wrapped 2018 error

PlanPremiumCountry BrasilDevice(iPhone Operating System(Windows 10) My Question or IssueI can't access the wrapped.hmmmmm. Something's not working, so sorry about that. We'll work on it and please try again soon.

  • Visitor
  • Plan Premium Country  Brasil Device (iPhone 😎 Operating System (Windows 10)   My Question or Issue I can't access the wrapped. hmmmmm. Something's not working, so sorry about th...
  • Mantisentil
  • Community Legend
  • 471 Views
  • 1 replies
  • 2 likes
  • Other
  • 471 Views
  • 1 replies
  • 2 likes

Superuser Contribution Web API How Do I Pass Access Token to Front-End?

Hi, So I just finished the tutorial for the web API and I got it to work. I then set out building the front-end and I got that part to work too but then realized that my access token expired since I set up the front-end with the hour long access toke...

  • Casual Listener
  • Hi, So I just finished the tutorial for the web API and I got it to work. I then set out building the front-end and I got that part to work too but then realized that my access token expired since I ...
  • Jemi
  • Spotify Legend
  • 981 Views
  • 1 replies
  • 0 likes
  • Other
    WP 8
  • 981 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't see some Spotify public playlists with my account

Plan: Premium/FamiliarCountry: ChileDevice: LaptopOperating System: Ubuntu 18.10 Sometime ago I was following a public playlist that suddenly disappeared from my follows. I started to search by it's name but couldn't find the official one (it was a S...

  • Casual Listener
  • Plan: Premium/Familiar Country: Chile Device: Laptop Operating System: Ubuntu 18.10   Sometime ago I was following a public playlist that suddenly disappeared from my follows. I s...
  • sopaipaconpebre
  • Casual Listener
  • 2458 Views
  • 4 replies
  • 0 likes
  • music
    Other
  • 2458 Views
  • 4 replies
  • 0 likes

Solved!! Wrapped 2018 "hmmmm. something's not working"

PlanPremium for StudentsCountry United StatesDeviceiPhone XOperating SystemiOS 10 My Question or IssueI can't get wrapped 2018 to work. I get the message Hmmmmm. Something's not working, so sorry about that. We'll work on it and please try again soon...

  • Casual Listener
  • Plan Premium for Students Country  United States Device iPhone X Operating System iOS 10   My Question or Issue I can't get wrapped 2018 to work. I get the message Hmmmmm. Somethi...
  • josephthe2
  • Casual Listener
  • 2452 Views
  • 10 replies
  • 9 likes
  • music
  • 2452 Views
  • 10 replies
  • 9 likes

Superuser Contribution Community subscriptions

I'm having issues unsubscribing from posts etc. on the Community An Unexpected Error has occurred.Your request failed. Please contact your system administrator and provide the date and time you received the error and this Exception ID: 189F0A20.

  • Gig Goer
  • I'm having issues unsubscribing from posts etc. on the Community   An Unexpected Error has occurred. Your request failed. Please contact your system administrator and provide the date and ti...
  • zappe
  • Gig Goer
  • 672 Views
  • 4 replies
  • 0 likes
  • Other
  • 672 Views
  • 4 replies
  • 0 likes

Spotify for Blackberry Passport - Can't open Mix of the Week

Hello,I'm using the Spotify App (Premium User) on my Blackberry Passport wich works great most of the Time. There's only one issue i can't get familiar with: I can't open the "Mix of the Week" Playlist. When I open the Playlist, there's only the load...

  • Newbie
  • Hello, I'm using the Spotify App (Premium User) on my Blackberry Passport wich works great most of the Time. There's only one issue i can't get familiar with: I can't open the "Mix of the Week" Play...
  • Jᴀᴄᴋ
  • Roadie
  • 1061 Views
  • 1 replies
  • 0 likes
  • BB10
    Other
  • 1061 Views
  • 1 replies
  • 0 likes