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Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

  • Moderator
  • Moderator
  • YasserS
  • Visitor
  • 11353 Views
  • 76 replies
  • 9 likes
  • Other
  • 11353 Views
  • 76 replies
  • 9 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • のぞみ
  • Visitor
  • 20325 Views
  • 9 replies
  • 2 likes
  • Other
  • 20325 Views
  • 9 replies
  • 2 likes

E gift card

Hi, are e gift cards not available in the uk anymore? Ive looked everywhere on the site and the page usually used to purchase them just says page not available or something like that.

  • Casual Listener
  • Hi, are e gift cards not available in the uk anymore? Ive looked everywhere on the site and the page usually used to purchase them just says page not available or something like that.   
  • Furious666
  • Casual Listener
  • 621 Views
  • 2 replies
  • 0 likes
  • Other
  • 621 Views
  • 2 replies
  • 0 likes

Superuser Contribution J. Cole explicit songs issue

PlanPremiumCountry United StatesDeviceSamsung Galaxy S7 My Question or Issue J. Cole's album, 2014 Forest Hills Drive, although clearly marked explicit, play the clean version when I'm listening on my phone. Strangely, when I'm listening to the same ...

  • Newbie
  • Plan Premium Country  United States Device Samsung Galaxy S7   My Question or Issue  J. Cole's album, 2014 Forest Hills Drive, although clearly marked explicit, play the clean ...
  • Guido
  • Spotify Legend
  • 4623 Views
  • 1 replies
  • 0 likes
  • Samsung
  • 4623 Views
  • 1 replies
  • 0 likes

Superuser Contribution Recommended songs list suggesting explicit songs to child with only kids songs ever saved

We have Spotify for Family and I am setting up my son an account from brand new so he has a curated list of music to play. I cant turn off recommended songs so I hoped only inputting clean music would help. Nothing has been 'played', and I am creatin...

  • Newbie
  • We have Spotify for Family and I am setting up my son an account from brand new so he has a curated list of music to play. I cant turn off recommended songs so I hoped only inputting clean music woul...
  • Guido
  • Spotify Legend
  • 856 Views
  • 1 replies
  • 0 likes
  • Other
  • 856 Views
  • 1 replies
  • 0 likes

Superuser Contribution Sharing music with artists

Premium accountiphone 8 I recently attended a concert and one of the artists asked for me to share my playlists with them. Found them on Spotify and followed them but can’t find a way to share my playlists. Need to know if it’s possible, and if so, h...

  • Casual Listener
  • Premium account iphone 8   I recently attended a concert and one of the artists asked for me to share my playlists with them. Found them on Spotify and followed them but can’t find a way to s...
  • Guido
  • Spotify Legend
  • 728 Views
  • 3 replies
  • 0 likes
  • music
  • 728 Views
  • 3 replies
  • 0 likes

Superuser Contribution JBL Link View not playing Spotify Playlists as requested

I recently purchased a JBL Link View speaker and when I Chromecast to it from Spotify on my Samsung S9 it does not play my my playlist in a Shuffled fashion and tends to play them in a group of "Artists" or Genres". If I reopen the playlist and Shuff...

  • Newbie
  • I recently purchased a JBL Link View speaker and when I Chromecast to it from Spotify on my Samsung S9 it does not play my my playlist in a Shuffled fashion and tends to play them in a group of "Arti...
  • Guido
  • Spotify Legend
  • 1546 Views
  • 1 replies
  • 0 likes
  • Samsung
  • 1546 Views
  • 1 replies
  • 0 likes

Superuser Contribution Song playback stops in the middle

PlanPremiumCountryIrelandDeviceDesktopOperating SystemRodete Debian (4.18.10-1rodete2)BrowserGoogle Chrome Version 72.0.3626.119 (Official Build) (64-bit) My Question or IssueThe song "Venom of Venus" by Powerwolf (album: https://open.spotify.com/alb...

  • Casual Listener
  • Plan Premium Country Ireland Device Desktop Operating System Rodete Debian (4.18.10-1rodete2) Browser Google Chrome Version 72.0.3626.119 (Official Build) (64-bit)   My Question or Is...
  • Guido
  • Spotify Legend
  • 623 Views
  • 3 replies
  • 0 likes
  • 623 Views
  • 3 replies
  • 0 likes

Superuser Contribution problem with windows phone

PlanPremiumCountry UKDeviceWindows phoneOperating SystemWindows 10 My Question or Issue I am unable to search for artists or songs. I understand that support for Windows is ending and some functionality is being withdrawn but this seems a pretty basi...

  • Newbie
  • Plan Premium Country  UK Device Windows phone Operating System Windows 10   My Question or Issue  I am unable to search for artists or songs. I understand that support for Wi...
  • Guido
  • Spotify Legend
  • 497 Views
  • 1 replies
  • 0 likes
  • Other
  • 497 Views
  • 1 replies
  • 0 likes

Superuser Contribution Low music quality even after setting high standars

Very Low music quality(music quality standards are set to very high and not auto) when compared to amazon music. I expected Spotify to be better than other music streaming apps.

  • Casual Listener
  • Very Low music quality(music quality standards are set to very high and not auto) when compared to amazon music. I expected Spotify to be better than other music streaming apps.
  • Guido
  • Spotify Legend
  • 1108 Views
  • 5 replies
  • 0 likes
  • Other
  • 1108 Views
  • 5 replies
  • 0 likes

Superuser Contribution Spotify not showing any options on Samsung Gear Sport

Hi everyone. I recently bought a Samsung gear sport and tried to install and login to Spotify on it. Firstly, the login was very hard, but I used the same process to login to a TV: I started Spotify on my phone, clicked on "listen on other devices" a...

IMG_20190226_211417938.jpg IMG_20190226_211417938.jpg
  • Casual Listener
  • Hi everyone.   I recently bought a Samsung gear sport and tried to install and login to Spotify on it. Firstly, the login was very hard, but I used the same process to login to a TV: I started...
  • Guido
  • Spotify Legend
  • 770 Views
  • 3 replies
  • 0 likes
  • Samsung
  • 770 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify on Sonos in India

PlanPremiumCountry India DeviceMotorolaOperating System Android Oreo My Question or IssueWith today's launch in India, I have taken a premium subscription to play Spotify Connect via my Sonos speakers. While the speakers are seen when available devic...

  • Casual Listener
  • Plan Premium Country India   Device Motorola Operating System Android Oreo   My Question or Issue With today's launch in India, I have taken a premium subscription to pla...
  • Guido
  • Spotify Legend
  • 1192 Views
  • 4 replies
  • 1 likes
  • 1192 Views
  • 4 replies
  • 1 likes

Discover Weekly Playlist includes a lot of songs I Have saved.

PlanPremiumCountryUnited StatesDevice(iPhone 8 Plus)Operating Systemios 12.1.4My Question or IssueFor the last three weeks, more than half of the songs on my Discover Weekly Playlists have been songs I either have or had saved in my songs library. I ...

  • Newbie
  • Plan Premium Country United States Device (iPhone 8 Plus) Operating System ios 12.1.4 My Question or Issue For the last three weeks, more than half of the songs on my Discover Weekly...
  • 324 Views
  • 0 replies
  • 0 likes
  • music
    Other
  • 324 Views
  • 0 replies
  • 0 likes

“The playlist is empty” on Roku

PlanPremiumCountry USADeviceRokuTV 3Operating System My Question or Issue My playlists are fully populated on all other devices. On Roku, the playlists show the number of songs (e.g. 70 songs) but then I get the error message “The playlist is empty” ...

  • Casual Listener
  • Plan Premium Country  USA Device RokuTV 3 Operating System   My Question or Issue   My playlists are fully populated on all other devices.  On Roku, the playlists show t...
  • Nico
  • Community Legend
  • 1012 Views
  • 3 replies
  • 0 likes
  • Other
  • 1012 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Dislike a song in Daily Mix

PlanPaid/FamilyCountryUSA/Belarus Device(Lenovo Yoga 710, Galaxy S7 Edge)Operating System(Windows 10, Android something) My Question or IssueExample Scenario: A song plays in my Daily Mix 6, and I click "Don't play this song," because I don't think i...

  • Newbie
  •   Plan Paid/Family Country USA/Belarus  Device (Lenovo Yoga 710, Galaxy S7 Edge) Operating System (Windows 10, Android something)   My Question or Issue Example Scenario: A&...
  • Jemi
  • Spotify Legend
  • 1624 Views
  • 1 replies
  • 0 likes
  • music
  • 1624 Views
  • 1 replies
  • 0 likes

Superuser Contribution I am unable to find repeat button in the app

PlanFreeCountry IndiaDeviceNokia 2.1Operating System Android Pie My Question or Issue I couldn't find the repeat button while playing single song... That's why I have to push play button for repetition of songs.

  • Newbie
  • Plan Free Country  India Device Nokia 2.1 Operating System  Android Pie   My Question or Issue  I couldn't find the repeat button while playing single song... That's why...
  • Jemi
  • Spotify Legend
  • 520 Views
  • 1 replies
  • 0 likes
  • Other
  • 520 Views
  • 1 replies
  • 0 likes

Superuser Contribution Songs will not play/show up

PlanFreeCountry USADevicePCOperating SystemWindows 10 My Question or Issue This issue originally started when I was wanting to listen to a new album by one of my favourite band. I went to add it as its own playlist but it would add the songs. So I se...

  • Newbie
  • Plan Free Country  USA Device PC Operating System Windows 10   My Question or Issue  This issue originally started when I was wanting to listen to a new album by one of my fa...
  • Jemi
  • Spotify Legend
  • 387 Views
  • 1 replies
  • 0 likes
  • Other
  • 387 Views
  • 1 replies
  • 0 likes

Import Saavn Playlist

As Spotify introduced in India, I am trying to move to spotify from the Saavn. But I do have a number of playlists in the saaavn. Is there is any way to import those playlist to spotify? Please let me know

  • Newbie
  • As Spotify introduced in India, I am trying to move to spotify from the Saavn. But  I do  have a number of playlists in the saaavn.  Is there is any way to import those playlist to ...
  • AcousticGrover
  • Gig Goer
  • 7024 Views
  • 1 replies
  • 1 likes
  • Other
  • 7024 Views
  • 1 replies
  • 1 likes

API Access token expired

Okay so i started to work with the API but my access token keeps expireting. Am i doing something wrong ? Because it gets really frustrating when you are in the middle of developement and you need to switch the token every hour. Is there any solution...

  • Newbie
  •   Okay so i started to work with the API but my access token keeps expireting.   Am i doing something wrong ?   Because it gets really frustrating when you are in the middle ...
  • AcousticGrover
  • Gig Goer
  • 32813 Views
  • 1 replies
  • 5 likes
  • Other
  • 32813 Views
  • 1 replies
  • 5 likes

Web Player Not Playing

My spotify web player won't play a single song, nor playlist. I cannot click the play button, and I can't switch to web player via the devices widget since it doesn't appear. I have tried resetting browsers (Chrome and Firefox), logging in and out, a...

  • Casual Listener
  • My spotify web player won't play a single song, nor playlist. I cannot click the play button, and I can't switch to web player via the devices widget since it doesn't appear. I have tried resetting b...
  • tbughi1
  • Newbie
  • 582 Views
  • 3 replies
  • 0 likes
  • Other
  • 582 Views
  • 3 replies
  • 0 likes

Web Player High Pitched Noises

PlanPremiumDeviceFireFox (Tried other browsers)Operating SystemWindows 10 My Question or IssueDidn't see anyone else with this issue, but when listening to any song every random once in a while I'll hear a quick super high pitched piercing sound. It ...

  • Newbie
  • Plan Premium Device FireFox (Tried other browsers) Operating System Windows 10   My Question or Issue Didn't see anyone else with this issue, but when listening to any song every random ...
  • Bittencourt
  • Spotify Star
  • 659 Views
  • 1 replies
  • 0 likes
  • 659 Views
  • 1 replies
  • 0 likes

Solved!! Playlists suggestion sucks

My Question or IssueI would like to know how to change the playlists that appear as a suggestion in home, they are really sucks and for nothingof my interest. Help me please!!!

  • Newbie
  •   My Question or Issue I would like to know how to change the playlists that appear as a suggestion in home, they are really sucks and for nothing of my interest. Help me please!!!  
  • Luan
  • Spotify Star
  • 2486 Views
  • 1 replies
  • 0 likes
  • music
    Other
  • 2486 Views
  • 1 replies
  • 0 likes