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Solved!! Cleaning my listening history?

My android phone automatically connected to someone's smart speaker or TV or something and they went on to a few hours of listening before I noticed and disconnected from that device. Now two weeks later my "what's new" and "recently played" views ke...

Music Fan

cptbrauer

Newbie

66475 Views

7 replies

4 likes

  • 66475 Views
  • 7 replies
  • 4 likes

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

Moderator

Mark216

Visitor

39647 Views

222 replies

20 likes

Other
  • 39647 Views
  • 222 replies
  • 20 likes

Connects to one device but not another

PlanPremiumCountryUKDeviceAllOperating SystemAll My Question or Issue"Names changed but you get the idea" So I had my main Spotify account linked to my Jeff Bezos account. As this was getting in the way (me out and about, someone plays something at h...

Regular

Plan Premium Country UK Device All Operating System All   My Question or Issue "Names changed but you get the idea"   So I had my main Spotify account linked to my Jeff Bezos ac...

645 Views

0 replies

0 likes

Connect
  • 645 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution [Gear s3] Spotify app in galaxy store

PlanPremiumCountryPolandDeviceGalaxy gear s3Operating SystemTizen 4.0.0.2 My Question or IssueI bought a new Galaxy gear s3 after that I install all needed system and apps upgrades. But still I can not find a Spotify app in the galaxy store. It's not...

Casual Listener

Plan Premium Country Poland Device Galaxy gear s3 Operating System Tizen 4.0.0.2   My Question or Issue I bought a new Galaxy gear s3 after that I install all needed system and apps up...

hejhejentotre

Visitor

13620 Views

12 replies

2 likes

Samsung
  • 13620 Views
  • 12 replies
  • 2 likes

Recently Played

PlanPremiumCountryUnited StatesDevice(iPhone Operating System(iOS 10)My Question or IssueI was just wondering if there was an update that changed how "Recently Played" is set up. When I would select an artist/band that I had saved/downloaded songs fr...

Casual Listener

Plan Premium Country United States Device (iPhone 😎 Operating System (iOS 10) My Question or Issue I was just wondering if there was an update that changed how "Recently Played" is set up.&...

920 Views

0 replies

0 likes

Music
Other
  • 920 Views
  • 0 replies
  • 0 likes

Superuser Contribution 'We're sorry but you're not able to redeem at this moment' - Google mini

Putting this here not sure whether this is the correct place to put it, I have upgraded premium to family premium, to take advantage of the amazing promo with google mini. Being a UK user this deal should still be on till may, but as i have registere...

Casual Listener

Putting this here not sure whether this is the correct place to put it,  I have upgraded premium to family premium, to take advantage of the amazing promo with google mini.  Being a UK us...

Guido

Spotify Legend

7301 Views

5 replies

8 likes

Other
  • 7301 Views
  • 5 replies
  • 8 likes

Superuser Contribution Saved songs from specific artist not shown in library (anymore)

Hi,before the last update I went to: Library -> Artists -> "Name of Artist" and found all the songs I saved. That was great. Since the last update I don't see these songs anymore in my library (when selecting an artist). Instead, I am directed to the...

Regular

Hi, before the last update I went to: Library -> Artists -> "Name of Artist" and found all the songs I saved. That was great.   Since the last update I don't see these songs anymore in ...

bluntcoolkid

Casual Listener

3644 Views

4 replies

7 likes

Other
  • 3644 Views
  • 4 replies
  • 7 likes

Superuser Contribution Issues With Posting Regarding the Automated Moderator

My Question or IssueSo I'm trying to post an edit (and now a reply because that didn't work) to my own post and I keep getting the error message asking me to "correct the highlighted errors and try again". The edit is attached with the message. I att...

Casual Listener

My Question or Issue So I'm trying to post an edit (and now a reply because that didn't work) to my own post and I keep getting the error message asking me to "correct the highlighted errors and try...

bldninja

Music Fan

846 Views

2 replies

0 likes

Other
  • 846 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Top (most played) tracks

PlanPremiumCountryUKDeviceiPhone SEMy Question or IssueIs there a way to get a list of my most played tracks (ever, and/or over a specific time period)? I really like having this information. When I googled this I found one site offering it but it do...

Casual Listener

Plan Premium Country UK Device iPhone SE My Question or Issue Is there a way to get a list of my most played tracks (ever, and/or over a specific time period)?  I really like having this ...

Teàrlach

Casual Listener

12424 Views

5 replies

0 likes

Music
  • 12424 Views
  • 5 replies
  • 0 likes

Superuser Contribution Podcasts on Samsung TV app

When I want Spotify to play each episode of a podcast I often use my Samsung tv app.The problem, it lists the LAST episode next going downwards so it play the LAST episode next. I have to use the remote to go to the next episode which is not great if...

Casual Listener

  When I want Spotify to play each episode of a podcast I often use my Samsung tv app. The problem, it lists the LAST episode next going downwards so it play the LAST episode next. I have to ...

Jemi

Spotify Legend

3683 Views

3 replies

0 likes

Samsung
  • 3683 Views
  • 3 replies
  • 0 likes

importing songs

been using Spotify for a few years now and I'm now updating my songs here on Spotify to use with Alexa. I have the songs imported but they are showing grayed out and others that are white. what is the difference? how can I get a song that I took off ...

Casual Listener

been using Spotify for a few years now and I'm now updating my songs here on Spotify to use with Alexa. I have the songs imported but they are showing grayed out and others that are white. ...

MadmanOnWheels

Roadie

950 Views

1 replies

0 likes

  • 950 Views
  • 1 replies
  • 0 likes

Some songs are greyed out when I listen through Google Home

PlanPremiumCountryUnited KingdomMy Question or IssueWhen I listen to music through my Google Home, some songs are greyed out specifically on the Hamilton soundtrack ( My Shot, Stay Alive, etc.), but I can listen to these songs on my phone normally. C...

Newbie

Plan Premium Country United Kingdom My Question or Issue When I listen to music through my Google Home, some songs are greyed out specifically on the Hamilton soundtrack ( My Shot, Stay Alive, e...

Nico

Community Legend

731 Views

1 replies

0 likes

Other
  • 731 Views
  • 1 replies
  • 0 likes

Superuser Contribution Crossfade not working when using Spotify connect

PlanFree/PremiumCountryUAEDevice(iPhone 6)Operating System(iOS 10,) My Question or IssueGood Afternoon, I'm currently facing an issue with the crossfade function. it works properlyon my iphone 6, however when I use spotify connect to my KEF LS50 Wire...

Casual Listener

Plan Free/Premium Country UAE Device (iPhone 6) Operating System (iOS 10,)   My Question or Issue Good Afternoon,   I'm currently facing an issue with the crossfade function. it...

Alex672

Visitor

13782 Views

17 replies

12 likes

Connect
  • 13782 Views
  • 17 replies
  • 12 likes

Solved!!Superuser Contribution Spotify.me "amount of mins streamed since" date keeps changing

PlanFamily PremiumCountrySlovakiaDevice(iPhone Xr, PC)Operating System(iOS 12.1.4, Windows 10 Home) My Question or IssueHello, I recently found out about spotify.me and after checking it a few times i noticed that the date, since the amount of minute...

Visitor

Plan Family Premium Country Slovakia Device (iPhone Xr, PC) Operating System (iOS 12.1.4, Windows 10 Home)   My Question or Issue Hello,  I recently found out about spotify.me an...

Peter

Spotify Legend

1769 Views

1 replies

0 likes

Other
  • 1769 Views
  • 1 replies
  • 0 likes

Disable Synchronization

Is there a way to disable synchronization between different devices such as smartphones and PC?Usually I listen to online music on my PC and want to return to the playlist I listened to after using my phone and listening to some downloaded content.Th...

Casual Listener

Is there a way to disable synchronization between different devices such as smartphones and PC? Usually I listen to online music on my PC and want to return to the playlist I listened to after usi...

Nico

Community Legend

744 Views

1 replies

0 likes

Connect
  • 744 Views
  • 1 replies
  • 0 likes

Superuser Contribution Album title and tracks missing: show strange hieroglyphic characters

Does anyone know what's up with this, and how to fix it?In case it isn't obvious, it's the tracklist for the album 'The Second Coming' by Nordic Union, but the tracks have been replaced by strange characters. The first track is actually called 'My Fe...

Casual Listener

Does anyone know what's up with this, and how to fix it? In case it isn't obvious, it's the tracklist for the album 'The Second Coming' by Nordic Union, but the tracks have been replaced by stra...

Guido

Spotify Legend

1091 Views

3 replies

0 likes

Music
Other
  • 1091 Views
  • 3 replies
  • 0 likes

Spotify connect on Hitachi smart tv

PlanFreeCountryUK My Question or IssueHiIs there any way to use Spotify connect on a Hitachi smart tv?Please let me knowThanks!

Visitor

  Plan Free Country UK       My Question or Issue Hi Is there any way to use Spotify connect on a Hitachi smart tv? Please let me know Thanks!  

marcaevans

Composer

11123 Views

1 replies

0 likes

Other
  • 11123 Views
  • 1 replies
  • 0 likes

Autoplay Feature on Smart TVs

PlanPremiumCountryRomaniaDeviceSamsung TVOperating SystemI actually have no idea My Question or IssueWhen I search a song on Spotify using my PC, and then play it, after the song ends, it will automatically play another song that is somehow related t...

Casual Listener

  Plan Premium Country Romania Device Samsung TV Operating System I actually have no idea   My Question or Issue When I search a song on Spotify using my PC, and then play it, af...

marcaevans

Composer

2523 Views

3 replies

0 likes

Samsung
  • 2523 Views
  • 3 replies
  • 0 likes

Superuser Contribution Problems with finding some playlists

Hello.I couldn't find some playlists in Spotify search engines. But those playlists are public, not private. Also, some of My friends also have some problem with finding new playlists.Please, could You look on playlist findings?Thank You.best regards

Roadie

Hello. I couldn't find some playlists in Spotify search engines. But those playlists are public, not private. Also, some of My friends also have some problem with finding new playlists. Please, cou...

Katerina

Spotify Legend

850 Views

2 replies

0 likes

Other
  • 850 Views
  • 2 replies
  • 0 likes

Superuser Contribution Multi-room audio with Spotify Connect using Denon & Sonos?

Hi, I currently have a Denon AVR-X2000, which supports Spotify Connect - which is great. Whilst the Denon has multi-zone support built in for our living room/kitchen, I'd like to add some Sonos speakers to the bedrooms to achieve multi-room audio thr...

Newbie

Hi,   I currently have a Denon AVR-X2000, which supports Spotify Connect - which is great.   Whilst the Denon has multi-zone support built in for our living room/kitchen, I'd like to ad...

Peter

Spotify Legend

2762 Views

1 replies

0 likes

Connect
Denon
  • 2762 Views
  • 1 replies
  • 0 likes

Superuser Contribution Connection to the device

PlanPremiumCountryFinlandDeviceLG V30+Operating SystemAndroid 8.0.0. My Question or IssueI use Spotify at my phone LG to start the playlist on the other device (AV-Player Pioneer VSX-933) . If I start watching some video on my phone at the same time ...

Newbie

Plan Premium Country Finland Device LG V30+ Operating System Android 8.0.0.    My Question or Issue I use Spotify at my phone LG to start the playlist on the other device (AV-Play...

Peter

Spotify Legend

1851 Views

1 replies

0 likes

  • 1851 Views
  • 1 replies
  • 0 likes

Solved!! [Web Player] Screens turn black (on/off)

Hey guys, at work I'm not allowed to install the Spotify App on my Windows 10 laptop, so I'm listening via Spotfy Web Player (https://open.spotify.com/), usually using Chrome (73.0.3683.75 64-bit), but the same thing happens with MS IE Edge. When I o...

Newbie

Hey guys,   at work I'm not allowed to install the Spotify App on my Windows 10 laptop, so I'm listening via Spotfy Web Player (https://open.spotify.com/), usually using Chrome (73.0.3683.75 6...

Nico

Community Legend

45108 Views

1 replies

32 likes

Other
  • 45108 Views
  • 1 replies
  • 32 likes