Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Podcasts, Web Player, Sonos, Playlists, Tracks and more!
I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...
Hi, everyone, I've been experiencing some trouble using the Web Player for more than a month now. I've always used the Web Player, since I don't have the app installed on my computer, and so far it has always worked properly, but now it won't play an...
Hi, I can connect Spotify to my BMW, by the following means- either by BT, very simple and automated, but actions with the BMW interface are very limited (only previous/next track) - With Android or iOS- or by wired USB, and in this case BMW 'Connect...
Plan Family PremiumCountry United States of AmericaDeviceLG Stylo 3/PlayStation 4Operating SystemAndroid My Question or IssueI am trying to log into my PlayStation 4 with my Spotify account. Whenever I do so, I receive an error message stating that m...
Spotify app is now unavailable on LG WebOS TVs. Are there any plans for it to make a comeback updated or should I find a new way to listen to Spotify on my TV?
The day before yesterday an artist (In this case, Charlie Puth) released a new album and spotify gave me the “Brand new music for you” Notification, which appears when an Artist you like uploads new songs, ep’s, albums, etc. So I was okay, then I clo...
When I opened my spotify web player this morning it only would load to a plain black screen, iv'e restarted my computer and the web browser. I'm behind a school internet with DNS servers that i can't change but i've asked the IT and he said it should...
PlanPremiumCountry United StatesDeviceSamsung Galaxy S9Operating SystemAndroid My Question or Issue The newly release album by Tyler Childers, "Live on Red Barn Radio I & II," is missing two tracks on spotify that are present on the album in Google P...
Ive got premium spotify and want to add local files from my chromebook but have no idea how as you can only use the web. is there anyway i can upload?
PlanPremiumCountry BrasilDeviceLG M250 K10Operating SystemAndroid Nougat My Question or Issue Bom dia, Solicitei a compra do Spotify premium na promoção de um primeiro mês ser gratuito, porém, fui cobrado no primeiro e no segundo mês (vigente) de uso...
Plan - PremiumCountry - USA DeviceMacBook Pro with El Capitan OSAmazon Echo devices (all types) I have both the full speaker and the small puck style echo devices (hooked up to a stereo) and the problem exists on both - I get intermittent stops in pl...
PlanFreeCountry FranceDevicePCOperating SystemW7Pro My Question or Issue 1) I do not understand why on Open Spotify (online player) I have only one artiste in the Artists tab while all artists in my library appear on the PC Spotify application. Too b...
So like I stream a song right and have it saved to listen to it offline does it still count towards the total stream count when I'm listening to it offline and when connected to WiFi? Basically i am asking when and how are streams counted?
PlanPremiumCountry TaiwanDeviceNoneOperating SystemNone My Question or IssueI am a Premium of Spotify. Recently I gonna to build a music recommender system inspired by this and this.One of them use his iTunes dataset and another use the public free.S...
Last week the web player stoped working.Tried to remove all the history, cache. still player cant play.Firefox on same PC plays as usual. PlanPremiumCountry IsraelDevice(PC)Operating System(Ubuntu 16.04) My Question or Issue
PlanPremium family CountryUDA DeviceiPhone 7Operating SystemiOS 11.4 My Question or Issue Members of my family account are able to show genius “behind the lyrics” on chrome cast. I have tried everything but can not figure out how to get this feature ...
PlanPremiumCountry USA(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Does anyone have the #ThrowbackThursday playlist from May 24, 2018? It was so good! It had MGMT and others. I was crushed when I learned the list refreshes and you los...
Spotify UsernamefengapapitPlanPremiumCountry FranceDeviceAndroid, Windows 10 and LinuxOperating SystemAndroid 8.1, Windows 10 and Linux My Question or Issue My main playlist built from the time I subscribed to spotify years ago is now suddenly empty ...
Spotify UsernamepetturikPlanPremiumCountry NetherlandsDeviceHuawei Nexus 6POperating SystemAndroid 8.1 Since yesterday i am experiencing problems with Spotify and my Chromecasts. I can put up a playlist and it will play the songs without a hitch. How...
None of my music I'm listening to on my phone is showing up on my last.fm. When I use my computer, the scrobbles stay in my library, but when I use my phone, last.fm says it's scrobbling the track i'm playing, but when the track is over, it doesn't s...
PlanPremiumCountry BelgiumDevicegoogle assistant on google home , and serveral google mini's , in english Operating Systemgoogle assistant My Question or Issuevoice commands to play something on spotify now always return 'something went wrong'. I had...