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Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • martijngoos
  • Regular
  • 1491 Views
  • 15 replies
  • 5 likes
  • Other
  • 1491 Views
  • 15 replies
  • 5 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 17555 Views
  • 8 replies
  • 1 likes
  • Other
  • 17555 Views
  • 8 replies
  • 1 likes

[Podcast] Queued Podcasts Not Marked As Played

When I am listening to a playlist and I add a podcast to the queue, the podcast does not get marked as complete. There is no indication that the episode was played at all. So that's a little annoying. It happens on both the desktop version and my pho...

  • Newbie
  •   When I am listening to a playlist and I add a podcast to the queue, the podcast does not get marked as complete. There is no indication that the episode was played at all. So that's a li...
  • 409 Views
  • 0 replies
  • 5 likes
  • Other
  • 409 Views
  • 0 replies
  • 5 likes

Daily Mix in totally wrong language

I'm a Premium subscriber and listen on my iphone and mac. Sadly I am the typical product of the American public school system and as such only speak English. For some reason I cannot figure out my Daily Mix is in Spanish and ranges from Latin folk mu...

  • Visitor
  • I'm a Premium subscriber and listen on my iphone and mac.   Sadly I am the typical product of the American public school system and as such only speak English.  For some reason I c...
  • 380 Views
  • 0 replies
  • 0 likes
  • music
  • 380 Views
  • 0 replies
  • 0 likes

Superuser Contribution Saved albums/songs show as unsaved in search results and on artist profiles

PlanPremiumCountryUnited Kingdom My Question or IssueThis could be a little confusing but recently, when I search a song on Spotify, the result will come up with the right song on right album but it will be bizarrely marked as unsaved (ie. it will fr...

Library Result.JPG Search Result.JPG
  • Casual Listener
  • Plan Premium Country United Kingdom   My Question or Issue This could be a little confusing but recently, when I search a song on Spotify, the result will come up with the right song on ri...
  • Ollyjm
  • Regular
  • 1515 Views
  • 3 replies
  • 4 likes
  • Other
  • 1515 Views
  • 3 replies
  • 4 likes

Superuser Contribution Spotify Connect

PlanPremiumCountryUKDevice(iPhone 7 Plus)Operating System(iOS 11.3) My Question or IssueHi, I’ve just bought a Denon AVRX2400H like a month ago and loving it so far. Only annoying glitch is that, Spotify connect seems to have a mind of its own. I cou...

  • Newbie
  • Plan Premium Country UK Device (iPhone 7 Plus) Operating System (iOS 11.3)   My Question or Issue Hi, I’ve just bought a Denon AVRX2400H like a month ago and loving it so far. Only ann...
  • Jemi
  • Spotify Legend
  • 439 Views
  • 1 replies
  • 0 likes
  • Denon
  • 439 Views
  • 1 replies
  • 0 likes

Superuser Contribution Sonos and Spotify

Hi I play Spotify through my sonos system and nothing else but this week I have started getting the following Error .Playback from Spotify was stopped because playback was started from another room or device. Spotify limits the number of simultaneous...

  • Newbie
  • Hi I play Spotify through my sonos system and nothing else but this week I have started getting the following Error .Playback from Spotify was stopped because playback was started from another room o...
  • Jemi
  • Spotify Legend
  • 761 Views
  • 1 replies
  • 0 likes
  • 761 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Alexa Connected to Spotify

I had my spotify account linked the Alexa App for an echo dot, I got premum as an entertainment pack with a phone contract. as that contract ended the subscription was cancelled and now the new contracts entertainment pack has been applpied for a new...

  • Newbie
  • I had my spotify account linked the Alexa App for an echo dot, I got premum as an entertainment pack with a phone contract. as that contract ended the subscription was cancelled and now the new contr...
  • Jemi
  • Spotify Legend
  • 805 Views
  • 1 replies
  • 0 likes
  • Connect
  • 805 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Web Player] Several times a day web player logs out on its own.

PlanPremiumCountry CZDeviceDesktopOperating SystemWindows 10 (using Chrome) My Question or Issue Several times a day Spotify web player randomly logs out on its own and redirects me to login screen. When I log in I always check "keep me loged in", bu...

  • Newbie
  • Plan Premium Country  CZ Device Desktop Operating System Windows 10 (using Chrome)   My Question or Issue  Several times a day Spotify web player randomly logs out on its own...
  • Jemi
  • Spotify Legend
  • 643 Views
  • 1 replies
  • 2 likes
  • music
  • 643 Views
  • 1 replies
  • 2 likes

Superuser Contribution Music Artist Does Not Have a Profile to Attach Metadata for a Fix

I have a stumper for someone (maybe...lol) I am trying to post a metadata mixup fix of two different artists with the same name. But wait a second before you answer I have the link in order to post the metadata link. The problem lies here:Music Artis...

  • Casual Listener
  • I have a stumper for someone (maybe...lol)   I am trying to post a metadata mixup fix of two different artists with the same name.  But wait a second before you answer I have the link in ...
  • Jemi
  • Spotify Legend
  • 364 Views
  • 1 replies
  • 0 likes
  • Other
  • 364 Views
  • 1 replies
  • 0 likes

Superuser Contribution Squarespace Podcast on Spotify

Hey, Does anyone know if it's possible for a podcast that's hosted on Squarespace on be shared onto Spotify? I've only ever seen this article on the Squarespace forums but it's not clear to me what they mean by "use the RSS Feed Replacement URL." Doe...

  • Newbie
  •   Hey,   Does anyone know if it's possible for a podcast that's hosted on Squarespace on be shared onto Spotify? I've only ever seen this article on the Squarespace forums but it's not c...
  • Jemi
  • Spotify Legend
  • 1712 Views
  • 1 replies
  • 0 likes
  • Other
  • 1712 Views
  • 1 replies
  • 0 likes

Artists I never listened to appear on my profile

PlanPremiumGermany DeviceiPhone SE, Macbook ProOperating System(iOS 10, Android Oreo, Windows 10,etc.) Hello community, for a few days/weeks now Spotify shows me artists as recently played, which I've never listened to. I already tried to log off fro...

  • Newbie
  •   Plan Premium Germany   Device iPhone SE, Macbook Pro Operating System (iOS 10, Android Oreo, Windows 10,etc.)   Hello community,   for a few days/weeks now Spot...
  • 229 Views
  • 0 replies
  • 0 likes
  • Other
  • 229 Views
  • 0 replies
  • 0 likes

Superuser Contribution Spotify premium & google home

PlanFree/PremiumCountry Device Operating System My Question or Issue Have been trying for the last two hours to link my new google home to my premium account! It just WILL NOT link to anything other than Spotify free. I have tried all the solutions i...

  • Newbie
  • Plan Free/Premium Country   Device   Operating System     My Question or Issue  Have been trying for the last two hours to link my new google home to my premium acc...
  • Jemi
  • Spotify Legend
  • 367 Views
  • 1 replies
  • 0 likes
  • 367 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify premium für geschlossene Gesellschaft

Hallo zusammen, Darf ich spotify für eine geschlossene Gesellschaft verwenden?Es sind nur persönlich eingeladene Gäste anwesend, die ich auch alle persönlich kenne. Ich habe nur Infos zur öffentlichen Nutzung (Gaststätte etc) gefunden. Lg

  • Casual Listener
  • Hallo zusammen,   Darf ich spotify für eine geschlossene Gesellschaft verwenden? Es sind nur persönlich eingeladene Gäste anwesend, die ich auch alle persönlich kenne.    Ich habe...
  • Jemi
  • Spotify Legend
  • 456 Views
  • 1 replies
  • 0 likes
  • 456 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Musixmatch

Good afternoon everyone, I'd like to view lyrics to my music. Am I allowed by Spotify terms to connect to and stream throughout Musixmatch? Thanks for your reply in advance

  • Composer
  • Good afternoon everyone,   I'd like to view lyrics to my music. Am I allowed by Spotify terms to connect to and stream throughout Musixmatch?   Thanks for your reply in advance 🙂
  • Jemi
  • Spotify Legend
  • 792 Views
  • 1 replies
  • 0 likes
  • Other
  • 792 Views
  • 1 replies
  • 0 likes

Superuser Contribution can't add songs to a playlist

PlanPremiumCountryBelgium DeviceWebPlayer /One PlusOperating SystemWin 10 / Android 8.0 My Question or Issue Hi, I had to create a new spotify account because it was not possible to change / update my e-mail address for my old account.I see my old pl...

  • Casual Listener
  •   Plan Premium Country Belgium   Device WebPlayer /One Plus Operating System Win 10 / Android 8.0   My Question or Issue   Hi,   I had to create a new spotify ...
  • Trinityss
  • Casual Listener
  • 780 Views
  • 2 replies
  • 0 likes
  • music
    Other
  • 780 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify Issues - Don't know original PSN account my Spotifuy is linked too.

PlanPremiumCountry CanadaDevicePlayStation 4My Question or Issue I am unsure of what Playstation Network account is link to my spotify account and I can't link my spotify account to my current PSN account without first unlinking it from the original ...

  • Newbie
  • Plan Premium Country  Canada Device PlayStation 4 My Question or Issue  I am unsure of what Playstation Network account is link to my spotify account and I can't link my spotify acco...
  • Jemi
  • Spotify Legend
  • 7430 Views
  • 1 replies
  • 3 likes
  • PlayStation
  • 7430 Views
  • 1 replies
  • 3 likes

Can't turn off shuffle on web player

PlanPremiumCountry Devicedesktop PCOperating SystemLinux My Question or Issue I can't turn off shuffle play

  • Casual Listener
  • Plan Premium Country   Device desktop PC Operating System Linux   My Question or Issue  I can't turn off shuffle play
  • Nico
  • Community Legend
  • 391 Views
  • 1 replies
  • 0 likes
  • Other
  • 391 Views
  • 1 replies
  • 0 likes

I can not play my playlists on the spotify web player for chrome

PlanFree DeviceChromebookOperating SystemChrome My Question or Issue I cannot play MY playlists on Spotify's web player and it's is really annoying. Thanks for any help!

  • Visitor
  • Plan Free   Device Chromebook Operating System Chrome   My Question or Issue  I cannot play MY playlists on Spotify's web player and it's is really annoying. Thanks ...
  • Nico
  • Community Legend
  • 274 Views
  • 1 replies
  • 0 likes
  • Other
  • 274 Views
  • 1 replies
  • 0 likes

Solved!! the app stops because the "someone" web player is activated

PlanFamilyCountrySpain Device2 diferent device Android (Samsung Galaxy mini A3 and Xiaomi Redmi Note 4X)Operating SystemSamsung Galaxy mini A3 = Android 8.0.0 (Oreo)Xiaomi Redmi Note 4X = Android 6.0 Marshmallor My Question or IssueFor days I can not...

  • Casual Listener
  • Plan Family Country Spain  Device 2 diferent device Android (Samsung Galaxy mini A3 and Xiaomi Redmi Note 4X) Operating System Samsung Galaxy mini A3 = Android 8.0.0 (Oreo) Xiaomi&n...
  • magicart
  • Casual Listener
  • 3854 Views
  • 6 replies
  • 0 likes
  • Connect
  • 3854 Views
  • 6 replies
  • 0 likes

Superuser Contribution Sailfish OS

Being a Premium User of Spotify, I cant use it on my phone since CuteSpot stopped working. Would you please recognize SailfishOS as a third player beside iOS and Android? That would be wonderful, thank you. Further information: www.sailfishos.org

  • Newbie
  • Being a Premium User of Spotify, I cant use it on my phone since CuteSpot stopped working. Would you please recognize SailfishOS as a third player beside iOS and Android? That would be wonderful, tha...
  • Jemi
  • Spotify Legend
  • 1147 Views
  • 1 replies
  • 8 likes
  • music
    Other
    Sony
  • 1147 Views
  • 1 replies
  • 8 likes