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Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

  • Moderator
  • Moderator
  • Ermerm999
  • Visitor
  • 21219 Views
  • 130 replies
  • 13 likes
  • Other
  • 21219 Views
  • 130 replies
  • 13 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • のぞみ
  • Visitor
  • 22306 Views
  • 9 replies
  • 2 likes
  • Other
  • 22306 Views
  • 9 replies
  • 2 likes

Webplayer not connecting to open.spotify.com

Hi guys, Since play.spotify.com redirects to open.spotify.com I can't access the Webplayer anymore. I tried clearing my cookies which shows the inlog screen, but afterwards it goes to open.spotify.com and I can't connect to the server. Already tried ...

Schermafbeelding 2017-03-14 om 14.22.47.png
  • Casual Listener
  • Hi guys,   Since play.spotify.com redirects to open.spotify.com I can't access the Webplayer anymore. I tried clearing my cookies which shows the inlog screen, but afterwards it goes to open.s...
  • Nico
  • Community Legend
  • 1582 Views
  • 1 replies
  • 1 likes
  • Mac
    Web Player
  • 1582 Views
  • 1 replies
  • 1 likes

Spotify not connecting with Denon Receiver

Just out of the blue I can not Connect my Denon S700 using Spotify Connect....The device appears in the list, but after few moments the connection did not happen.I tried with IOS anda Android devices. Bluetooth is working and other Internet apps are ...

  • Newbie
  • Just out of the blue I can not Connect my Denon S700 using Spotify Connect....The device appears in the list, but after few moments the connection did not happen. I tried with IOS anda Android devic...
  • Nico
  • Community Legend
  • 1299 Views
  • 1 replies
  • 0 likes
  • Connect
  • 1299 Views
  • 1 replies
  • 0 likes

Spotify freezes when trying to add track to playlist. Using NowTV (Roku).

I can see all the playlists I have created using my Spotify account but want to add tracks or albums to any of my playlists. The NowTv box allows me to select the track but then freezes with the message 'Add track to playlist' - is this a fault on my...

  • Newbie
  • I can see all the playlists I have created using my Spotify account but want to add tracks or albums to any of my playlists. The NowTv box allows me to select the track but then freezes with the mess...
  • Nico
  • Community Legend
  • 518 Views
  • 1 replies
  • 0 likes
  • 518 Views
  • 1 replies
  • 0 likes

Ps4 Spotify independent volume slider

Please upgrade spotify so I can change the volume independently from my game music and sound effects. I tried turning the spotify music to the lowest volume (one bar) and it is still very loud. I am using the ps4 gold edition headset which is very po...

  • Newbie
  • Please upgrade spotify so I can change the volume independently from my game music and sound effects. I tried turning the spotify music to the lowest volume (one bar) and it is still very loud. I am ...
  • Nico
  • Community Legend
  • 3074 Views
  • 1 replies
  • 0 likes
  • PlayStation
  • 3074 Views
  • 1 replies
  • 0 likes

Web Player Skipping Songs -- Still -- After Years of Posts

Not much to say. This has been an issue for years. The web player in Chrome and IE is skipping songs. It goes from song to song without playing them.

  • Regular
  • Not much to say.  This has been an issue for years.  The web player in Chrome and IE is skipping songs.  It goes from song to song without playing them.
  • Nico
  • Community Legend
  • 2285 Views
  • 1 replies
  • 1 likes
  • Web Player
  • 2285 Views
  • 1 replies
  • 1 likes

Web Player Skips song after 1 to 10 seconds [Opera Browser]

So the title says most of the problem. This happened when I changed browsers recently, I changed from Chrome to Opera. Web player is fine on Chrome but on Opera it starts skipping songs after some seconds. I tried deleting cache and cookies, but no g...

  • Newbie
  • So the title says most of the problem. This happened when I changed browsers recently, I changed from Chrome to Opera. Web player is fine on Chrome but on Opera it starts skipping songs after some se...
  • Nico
  • Community Legend
  • 969 Views
  • 1 replies
  • 1 likes
  • Web Player
  • 969 Views
  • 1 replies
  • 1 likes

Superuser Contribution Help! My Spotify won't play the full song

PlanPremiumCountry DeviceiPhone 7, Macbook proOperating SystemiOS 12 My Question or IssueI've been listening to spotify all day without issues, but all of a sudden it started speeding up the end of the song I was listening to and skipping to the next...

  • Newbie
  • Plan Premium Country   Device iPhone 7, Macbook pro Operating System iOS 12   My Question or Issue I've been listening to spotify all day without issues, but all of a sudden it st...
  • Guido
  • Spotify Legend
  • 537 Views
  • 1 replies
  • 0 likes
  • music
    Other
  • 537 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Free won't play musics (Pc-Windows10)

Before I start, I aplogize for my bad english.So I downloaded spotify one month ago and since that day there is some musics that simply won't play (It shows me that http://prntscr.com/mn5l5r)I tried re-downloading the app and then the problem is solv...

  • Newbie
  • Before I start, I aplogize for my bad english. So I downloaded spotify one month ago and since that day there is some musics that simply won't play (It shows me that http://prntscr.com/mn5l5r) ...
  • Guido
  • Spotify Legend
  • 417 Views
  • 1 replies
  • 0 likes
  • Other
  • 417 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Connect works only if the TV and the app is turned on

PlanPremiumCountry IsraelDeviceSamsung UE43NU7120Operating SystemTizenMy Question or Issue When I use spotify connect in other devices, I was able to select the device from the available devices menu, and then the device was opened with the spotify a...

  • Newbie
  • Plan Premium Country  Israel Device Samsung UE43NU7120 Operating System Tizen My Question or Issue  When I use spotify connect in other devices, I was able to select the device fro...
  • Guido
  • Spotify Legend
  • 1852 Views
  • 1 replies
  • 0 likes
  • Connect
    Samsung
  • 1852 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Can't connect to WIFI speaker

WIFI Speaker cannot be found in Spotify AppPlanPremiumCountry IsraelDeviceAll my devices, PC, Android and IOSOperating SystemAll My Question or IssueI have a Samsung WIFI speaker which worked perfectly with Spotify until 2 days ago. For some reason, ...

  • Casual Listener
  • WIFI Speaker cannot be found in Spotify App Plan Premium Country  Israel Device All my devices, PC, Android and IOS Operating System All   My Question or Issue I have a Samsung W...
  • Peter
  • Spotify Legend
  • 34973 Views
  • 5 replies
  • 0 likes
  • Connect
    Samsung
  • 34973 Views
  • 5 replies
  • 0 likes

Solved!! Paying for premium, still listening to random songs...?

I’m paying for premium, I have a playlist with 25+ songs and after it’s done playing, it starts playing “recommended songs”. is there any way to turn this off? Suddenly my loop button has been replaced with a heart and I can’t loop my playlist. Using...

  • Newbie
  • I’m paying for premium, I have a playlist with 25+ songs and after it’s done playing, it starts playing “recommended songs”. is there any way to turn this off? Suddenly my loop button has been replac...
  • Mantisentil
  • Community Legend
  • 931 Views
  • 1 replies
  • 0 likes
  • music
    Other
  • 931 Views
  • 1 replies
  • 0 likes

Album under wrong artist

PlanFree/PremiumCountry DeviceWi Pone 6sOperating SystemiOS 10 My Question or Issue The album X X by LOOΠΔ has been listed under a new artist (LOONA) instead of the correct artisti wasnt sue where to post this problem

  • Newbie
  • Plan Free/Premium Country   Device Wi Pone 6s Operating System iOS 10   My Question or Issue  The album X X by  LOOΠΔ has been listed under a new artist (LOONA) ins...
  • Brunelicia
  • Community Legend
  • 763 Views
  • 1 replies
  • 0 likes
  • music
  • 763 Views
  • 1 replies
  • 0 likes

Solved!! 2018 Wrapped: Couldn't See How Much I Listen

PlanPremium Operating System(iOS 12, macOS Mojave) My Question or Issue Hello,I couldn't see how much I listen music on Spotify in 2018 from https://open.spotify.com/view/2018-page . I can see just favorite top 100 and B-Side.I don't understand why I...

  • Casual Listener
  • Plan Premium   Operating System (iOS 12, macOS Mojave)   My Question or Issue   Hello, I couldn't see how much I listen music on Spotify in 2018 from https://open.spotify...
  • Brunelicia
  • Community Legend
  • 623 Views
  • 1 replies
  • 0 likes
  • Other
  • 623 Views
  • 1 replies
  • 0 likes

Web Player not working

PlanFreeCountry PolandDevicePersonal ComputerOperating SystemWindows 10 x64 My Question or Issue for the firs time in my life i tried to use the spotify web player [https://open.spotify.com] and all it shows is this (Screenshot), i tried clearing cac...

Screenshot_2.png
  • Regular
  • Plan Free Country  Poland Device Personal Computer Operating System Windows 10 x64   My Question or Issue  for the firs time in my life i tried to use the spotify web player ...
  • Nico
  • Community Legend
  • 586 Views
  • 3 replies
  • 0 likes
  • music
    Other
  • 586 Views
  • 3 replies
  • 0 likes

pause symbol not showing when playing music

The pause button does not show when I play music in the web player. I am using Google Chome browser Version 55.0.2883.87 mWindows 8.1 64x

spotify.png
  • Regular
  • The pause button does not show when I play music in the web player.    I am using Google Chome browser Version 55.0.2883.87 m Windows 8.1 64x
  • Nico
  • Community Legend
  • 936 Views
  • 1 replies
  • 0 likes
  • Web Player
    Windows
  • 936 Views
  • 1 replies
  • 0 likes

Can't log in Spotify web player.

So I just starting my playlist as I usually do from my bookmarks and I just can't use the web player. I can't log in from Chrome and IE, I dont' have any other available options right now. Tried incognito mode, I get the log in screen, it starts to l...

  • Regular
  • So I just starting my playlist as I usually do from my bookmarks and I just can't use the web player.  I can't log in from Chrome and IE, I dont' have any other available options right now.&n...
  • Nico
  • Community Legend
  • 1050 Views
  • 1 replies
  • 2 likes
  • Web Player
    Windows
  • 1050 Views
  • 1 replies
  • 2 likes

Web Player no sound, playlist error

EDIT: It works now. There seem to be issues with the new web player. I tried to play some music in the web player, wich worked perfectly a few days ago. Now, with the new design, I get an error message that something went wrong with my playlist and t...

Unbenannt.png
  • Regular
  • EDIT: It works now. There seem to be issues with the new web player.   I tried to play some music in the web player, wich worked perfectly a few days ago. Now, with the new design, I get an ...
  • Nico
  • Community Legend
  • 778 Views
  • 1 replies
  • 1 likes
  • Web Player
  • 778 Views
  • 1 replies
  • 1 likes

Syncing Offline Playlist On Multiple Devices

So when you download a playlist for offline use on a computer (desktop/laptop), will it automatically sync with your phone and/or ipad? If yes, how do I get that to happen? I hope this scenario makes sense.

  • Newbie
  • So when you download a playlist for offline use on a computer (desktop/laptop), will it automatically sync with your phone and/or ipad? If yes, how do I get that to happen? I hope this scenario makes...
  • Nico
  • Community Legend
  • 502 Views
  • 1 replies
  • 0 likes
  • 502 Views
  • 1 replies
  • 0 likes

Web Player-Windows-Cannot Bring Up Log In Page

When I bring up spotify web player and click the log in prompt, it opens a second blank, long, skinny window for about a second and then disapears.The logo procceeds to trace itself again like when I had first opened the page. I go to click the log i...

  • Newbie
  • When I bring up spotify web player and click the log in prompt, it opens a second blank, long, skinny window for about a second and then disapears.The logo procceeds to trace itself again like when I...
  • Nico
  • Community Legend
  • 615 Views
  • 1 replies
  • 0 likes
  • Web Player
    Windows
  • 615 Views
  • 1 replies
  • 0 likes

Spotify does not work anymore on Samsung TV

I used to use Spotify quite regularly on my Samsung TV but as of today all I ever see on the app is a white screen. I tried deleting the app and reinstalling but I cannot reinstall it anymore, only to be told there is a 111 error. Any help? Since the...

  • Newbie
  • I used to use Spotify quite regularly on my Samsung TV but as of today all I ever see on the app is a white screen. I tried deleting the app and reinstalling but I cannot reinstall it anymore, only t...
  • Nico
  • Community Legend
  • 535 Views
  • 1 replies
  • 0 likes
  • Samsung
  • 535 Views
  • 1 replies
  • 0 likes