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Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

  • Moderator
  • Moderator
  • Madethisyaccidentw
  • Newbie
  • 11982 Views
  • 80 replies
  • 9 likes
  • Other
  • 11982 Views
  • 80 replies
  • 9 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • のぞみ
  • Visitor
  • 20467 Views
  • 9 replies
  • 2 likes
  • Other
  • 20467 Views
  • 9 replies
  • 2 likes

Xbox One App not loading

My Question or IssueNot that long ago my xbox app was working just fine and now its just stuck at the start screen and it wont load. Ive tried looking at other posts and trying their solutions. But they just dont seem to work.

  • Newbie
  • My Question or Issue Not that long ago my xbox app was working just fine and now its just stuck at the start screen and it wont load. Ive tried looking at other posts and trying their solutions. But...
  • Nico
  • Community Legend
  • 511 Views
  • 1 replies
  • 2 likes
  • Other
  • 511 Views
  • 1 replies
  • 2 likes

Playlist cover and details won't change

PlanPremiumCountry NorwayDevice( Macbook Pro late 2016)Operating System(macOS Mojave) My Question or Issue Hi, I have a few playlists I update every week. Some of them with a new cover and new information. This playlist I'm changing the cover of ever...

  • Gig Goer
  •   Plan Premium Country  Norway Device ( Macbook Pro late 2016) Operating System (macOS Mojave)   My Question or Issue   Hi,   I have a few playlists I update ev...
  • Nico
  • Community Legend
  • 516 Views
  • 1 replies
  • 0 likes
  • Other
  • 516 Views
  • 1 replies
  • 0 likes

PS4 App

PlanPremiumCountryColombia DevicePlaystation 4 My Question or IssueWhen I play a song of a playlist and connect to my Ps4 the next song is always the first of the playlist, later select another one and the next is the first of the playlist again. I w...

  • Newbie
  • Plan Premium Country Colombia  Device Playstation 4   My Question or Issue When I play a song of a playlist and connect to my Ps4 the next song is always the first of the playlist, ...
  • Nico
  • Community Legend
  • 469 Views
  • 1 replies
  • 0 likes
  • Connect
    Other
    PlayStation
  • 469 Views
  • 1 replies
  • 0 likes

Can't remove a song from saved

Hello. I pre-saved a song before it appeared on a link from the artist's social media and when it appeared I didn't like it so I removed it... At least I've tried... The song keeps on reapearing in my saved and I can't get rid of it... Everytime I re...

  • Newbie
  • Hello. I pre-saved a song before it appeared on a link from the artist's social media and when it appeared I didn't like it so I removed it... At least I've tried... The song keeps on reapearing in m...
  • Nico
  • Community Legend
  • 401 Views
  • 1 replies
  • 0 likes
  • Other
  • 401 Views
  • 1 replies
  • 0 likes

Alexa playback reports unsupported location

PlanFreeCountryCZDeviceAlexa Echo DotMy Question or IssueI enabled Spotify skill, linked my account but when I try to play music with Spotify Alexa says it cannot play because of unsupported location. I am not ready to go for Premium trial to find ou...

  • Casual Listener
  • Plan Free Country CZ Device Alexa Echo Dot My Question or Issue I enabled Spotify skill, linked my  account but when I try to play music with Spotify Alexa says it cannot play because of ...
  • Nico
  • Community Legend
  • 675 Views
  • 2 replies
  • 0 likes
  • Other
  • 675 Views
  • 2 replies
  • 0 likes

Always the same elements are shown in main menu (start menu is frozen)

PlanPremiumCountry GermanyDeviceDiverse devicesOperating SystemDiverse operating systems My Question or IssueFor at least a month always the same artists and playlists are recommended in my main menu (start menu). So always I see "More like chillax",...

  • Casual Listener
  • Plan Premium Country  Germany Device Diverse devices Operating System Diverse operating systems   My Question or Issue For at least a month always the same artists and playlists a...
  • Jendk3r
  • Casual Listener
  • 621 Views
  • 4 replies
  • 0 likes
  • Other
  • 621 Views
  • 4 replies
  • 0 likes

"Daily Mix" and "Discover weekly" playlists are not being created weekly

Plan PremiumDevice Samsung A5 2017Operating System Windows 10My Question or IssueI have 6 Daily Mixes, and now no new Daily mixes have been created since December.Same thing for Discover weekly.I use Spotify several hours every day, like and thumbs u...

  • Newbie
  • Plan Premium Device Samsung A5 2017 Operating System Windows 10 My Question or Issue I have 6 Daily Mixes, and now no new Daily mixes have been created since December. Same thing ...
  • Nico
  • Community Legend
  • 429 Views
  • 1 replies
  • 0 likes
  • Other
  • 429 Views
  • 1 replies
  • 0 likes

Some songs not playing, even though they're not grayed out.

PlanPremiumCountry USA Operating SystemAndriod Oreo, Windows 10 My Question or IssueI tried listening to some Tyler the Creator but it wont play even though its not grayed out, I cross checked on my girlfriend's phone and it plays just fine. I tried ...

  • Casual Listener
  • Plan Premium Country  USA  Operating System Andriod Oreo, Windows 10   My Question or Issue I tried listening to some Tyler the Creator but it wont play even though its not gra...
  • Nico
  • Community Legend
  • 1647 Views
  • 8 replies
  • 0 likes
  • music
  • 1647 Views
  • 8 replies
  • 0 likes

Solved!! Web Player not working

Hello guys, I've been facing an issue that's affecting my nerves.For about 3 weeks i've been trying to play music on Spotify through my web browser (Chrome) but it keeps skipping the songs from a playlist without playing it. When it stops skipping, i...

  • Regular
  • Hello guys,   I've been facing an issue that's affecting my nerves. For about 3 weeks i've been trying to play music on Spotify through my web browser (Chrome) but it keeps skipping the ...
  • Nico
  • Community Legend
  • 1799 Views
  • 11 replies
  • 0 likes
  • Other
  • 1799 Views
  • 11 replies
  • 0 likes

worst communication ever

Back to downloading misic illegally! About to pay, and I need to play around with**bleep** to get some answers? Who has hours to figure out all this techy stuff. What garbage!

  • Casual Listener
  • Back to downloading misic illegally! About to pay, and I need to play around with**bleep** to get some answers? Who has hours to figure out all this techy stuff. What garbage!  
  • Maxim
  • Spotify Star
  • 654 Views
  • 1 replies
  • 0 likes
  • Other
  • 654 Views
  • 1 replies
  • 0 likes

Ps4 issues

PlanFree/PremiumCountry BrazilDevicePs4 My Question or Issue Is pausing when i dont wanna,in 2 or 3 seconds the music pause,I dont knoe what I do

  • Newbie
  •   Plan Free/Premium Country  Brazil Device Ps4   My Question or Issue  Is pausing when i dont wanna,in 2 or 3 seconds the music pause,I dont knoe what I do
  • Nico
  • Community Legend
  • 663 Views
  • 1 replies
  • 0 likes
  • Other
    PlayStation
    Sony
  • 663 Views
  • 1 replies
  • 0 likes

Current song text is garbled on Xbox One X

PlanPremiumCountry USADeviceXbox One XOperating SystemConsole My Question or IssueThe current song text appears to get overwritten when the next song plays and doesn't let you see clearly what's playing. I've uninstalled and reinstalled the app alrea...

  • Casual Listener
  •   Plan Premium Country  USA Device Xbox One X Operating System Console   My Question or Issue The current song text appears to get overwritten when the next song plays and d...
  • Nico
  • Community Legend
  • 498 Views
  • 3 replies
  • 0 likes
  • Other
  • 498 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Cant play on Chrome

Hello, I would like to subscribe to Spotify, so I just created a free account before possibly switching to a familly account.I tried at my work (90% of my music streaming activity, for now with another site), but I can't get the webplayer to work (no...

  • Regular
  • Hello,   I would like to subscribe to Spotify, so I just created a free account before possibly switching to a familly account. I tried at my work (90% of my music streaming activity, fo...
  • TourFL
  • Regular
  • 2490 Views
  • 5 replies
  • 0 likes
  • Other
  • 2490 Views
  • 5 replies
  • 0 likes

Gear Sport 2: Spotify conflicts with Samsung Music Player (crazy results)

The end result of this post is, "Is there a way to disable or uninstall the Gear Sport 2 default Samsung music player?" I have the latest Gear Sport 2 OS installed, as well as the Spotify app. Please be aware this issue would probably only be detecte...

  • Casual Listener
  • The end result of this post is, "Is there a way to disable or uninstall the Gear Sport 2 default Samsung music player?"   I have the latest Gear Sport 2 OS installed, as well as the Spoti...
  • 775 Views
  • 0 replies
  • 3 likes
  • health
    music
    player
    Spotify
  • 775 Views
  • 0 replies
  • 3 likes

Edge web player rarely plays more than 1 song in a row

PlanFreeCountry USA DeviceWindows 10, Edge web browser My Question or Issue I use Edge at work because it's the only web player that doesn't have issues with the audio stuttering, like the desktop app and other browsers. After a song plays, I will he...

  • Gig Goer
  • Plan Free Country  USA   Device Windows 10, Edge web browser   My Question or Issue  I use Edge at work because it's the only web player that doesn't have issues with the...
  • imnotarealrobot
  • Gig Goer
  • 540 Views
  • 4 replies
  • 0 likes
  • Other
  • 540 Views
  • 4 replies
  • 0 likes

Issues with Spotify on PS4

PlanPremiumCountryUnited StatesDevicePS4Operating SystemNo clue My Question or IssueI have loved Spotify on PS4 since it came out and I’ve never had huge issues with it until now. My Spotify seems to keep downloading but I don’t have any notification...

  • Newbie
  • Plan Premium Country United States Device PS4 Operating System No clue     My Question or Issue I have loved Spotify on PS4 since it came out and I’ve never had huge issues with ...
  • Nico
  • Community Legend
  • 594 Views
  • 1 replies
  • 0 likes
  • 594 Views
  • 1 replies
  • 0 likes

Editing Details on Playlist

Plan: PremiumCountry: Germany Device: Huawei Mate 10 Pro & LaptopOperating System: Android 9 & Windows 7 I tried to edit my Playlists on my computer via the desktop app but after saving and switching to the next playlist everything is gone except the...

  • Newbie
  • Plan: Premium Country: Germany   Device: Huawei Mate 10 Pro & Laptop Operating System: Android 9 & Windows 7   I tried to edit my Playlists on my computer via the desktop...
  • Nico
  • Community Legend
  • 322 Views
  • 1 replies
  • 0 likes
  • Other
  • 322 Views
  • 1 replies
  • 0 likes

No account activity whatsoever

Even with 'Publish my activity on Spotify' and 'Show my current Top Artists' checked, there's no activity to be seen on my profile at all. I don't show up on my friends' activity feed either. This has been the case for at least a year, tried to look ...

  • Casual Listener
  •   Even with 'Publish my activity on Spotify' and 'Show my current Top Artists' checked, there's no activity to be seen on my profile at all. I don't show up on my friends' activity feed either....
  • Nico
  • Community Legend
  • 343 Views
  • 1 replies
  • 0 likes
  • Other
  • 343 Views
  • 1 replies
  • 0 likes

Can't Change Playlist Picture!

Please help me! I have been trying to change one of my playlist's cover image and I can't even seem to get the edit function to show up. PlanFreeCountryUnited States DeviceChromebookMy Question or Issue I have been trying to change one of my playlist...

  • Newbie
  • Please help me! I have been trying to change one of my playlist's cover image and I can't even seem to get the edit function to show up.   Plan Free Country United States  Device ...
  • Nico
  • Community Legend
  • 2140 Views
  • 1 replies
  • 0 likes
  • Other
  • 2140 Views
  • 1 replies
  • 0 likes

Podcasts not playing on Webplayer

PlanPremiumCountry United States of AmericaDeviceHP DesktopOperating SystemWindows 10 Web BrowserGoogle Chrome (Version 71.0.3578.98 [64-Bit] )My Question or Issue The Podcasts I listen to aren't playing in the WebPlayer. They come up in my Library j...

  • Newbie
  • Plan Premium Country  United States of America Device HP Desktop Operating System Windows 10  Web Browser Google Chrome (Version 71.0.3578.98 [64-Bit] ) My Question or Issue &nbs...
  • Nico
  • Community Legend
  • 1306 Views
  • 1 replies
  • 3 likes
  • Other
  • 1306 Views
  • 1 replies
  • 3 likes