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Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • boom_boom_pow
  • Newbie
  • 2036 Views
  • 19 replies
  • 6 likes
  • Other
  • 2036 Views
  • 19 replies
  • 6 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 17734 Views
  • 8 replies
  • 2 likes
  • Other
  • 17734 Views
  • 8 replies
  • 2 likes

Superuser Contribution Most of Todrick Hall's songs clip/crack

Regardless of the device in listening on, nearly all of Todrick Hall's songs clip/crack throughout. For example the tracks from 'Straight Outta Oz Deluxe Edition' e.g. https://open.spotify.com/track/19J2V5AdZkROQkqVrKnk75?si=VTQ-M8j7TSuWdccqDcw_Lw Th...

  • Newbie
  • Regardless of the device in listening on, nearly all of Todrick Hall's songs clip/crack throughout. For example the tracks from 'Straight Outta Oz Deluxe Edition' e.g. https://open.spotify.com/t...
  • Jemi
  • Spotify Legend
  • 1145 Views
  • 1 replies
  • 0 likes
  • Other
  • 1145 Views
  • 1 replies
  • 0 likes

Superuser Contribution Quotation signs not displayed on Web player

Some songs that contain quotation marks are not displayed correctly on Spotify Web.PlanPremiumCountrySpain Device(Dell Latitude)Operating System(Windows 10) My Question or IssueJust to report that the quotation mark is not displaying correctly on som...

  • Newbie
  • Some songs that contain quotation marks are not displayed correctly on Spotify Web. Plan Premium Country Spain   Device (Dell Latitude) Operating System (Windows 10)   My Questio...
  • Jemi
  • Spotify Legend
  • 800 Views
  • 1 replies
  • 0 likes
  • Other
  • 800 Views
  • 1 replies
  • 0 likes

Superuser Contribution Shuffle doesn't work

When trying to shuffle a large playlist and play via Sonos, shuffle does not work correctly. It only shuffles between the first 100 or so songs. It never plays any songs after the first 100. This bug has existe for quite a while. Apple Music and Tida...

  • Newbie
  •   When trying to shuffle a large playlist and play via Sonos, shuffle does not work correctly.  It only shuffles between the first 100 or so songs.  It never plays any songs after the...
  • Jemi
  • Spotify Legend
  • 1691 Views
  • 1 replies
  • 0 likes
  • Connect
  • 1691 Views
  • 1 replies
  • 0 likes

Superuser Contribution Music Artist Does Not Have a Profile to Attach Metadata for a Fix

PlanFree/Premium My Question or Issue I have a stumper for someone (maybe...lol) I am trying to post a metadata mixup fix of two different artists with the same name. But wait a second before you answer I have the link in order to post the metadata l...

  • Casual Listener
  • Plan Free/Premium     My Question or Issue   I have a stumper for someone (maybe...lol)   I am trying to post a metadata mixup fix of two different artists with the sam...
  • Jemi
  • Spotify Legend
  • 876 Views
  • 1 replies
  • 0 likes
  • music
  • 876 Views
  • 1 replies
  • 0 likes

Superuser Contribution Lavender Town - Dwellings tracklist issue!

Plan - PremiumCountry - U.S. So I'm jamming the new album from the title and the tracklist is messed up. Their track "Ordinary Destruction" plays their previous track "Seeing It Through". So basically "Seeing It Through" plays twice in a row under a ...

  • Regular
  • Plan - Premium Country - U.S.     So I'm jamming the new album from the title and the tracklist is messed up. Their track "Ordinary Destruction" plays their previous track "Seeing It Th...
  • Jemi
  • Spotify Legend
  • 1127 Views
  • 1 replies
  • 0 likes
  • music
  • 1127 Views
  • 1 replies
  • 0 likes

Superuser Contribution Play Button Widget Bug

The Play Button widget (here: https://developer.spotify.com/documentation/widgets/generate/play-button/) has a bug in which if you click on the "Next" or "Previous" track buttons before ever clicking on the "Play" button, nothing plays, and an "Uncau...

  • Newbie
  • The Play Button widget (here: https://developer.spotify.com/documentation/widgets/generate/play-button/) has a bug in which if you click on the "Next" or "Previous" track buttons before ever cli...
  • Jemi
  • Spotify Legend
  • 1167 Views
  • 1 replies
  • 0 likes
  • Other
  • 1167 Views
  • 1 replies
  • 0 likes

Superuser Contribution Personal Mp3's once available, now Grayed out

I have been purchasing MP'3s for PodCasts and other music that is not available from Spotify. I am a premium user. I know how to add folders. I added my music to my music folder. It showed up. It was available to use. I created a playlist. Two weeks ...

  • Regular
  •    I have been purchasing MP'3s for PodCasts and other music that is not available from Spotify. I am a premium user. I know how to add folders. I added my music to my music folder. It sho...
  • Jemi
  • Spotify Legend
  • 444 Views
  • 1 replies
  • 0 likes
  • Other
  • 444 Views
  • 1 replies
  • 0 likes

Superuser Contribution Errors in song file (like a scratched disc)

PlanPremiumCountryMexico IssueMore than a issue with spotify's app is more about that this song (link at the end of the post) contains errors not about the metada but the wave file. It sounds something like playing from a scratched disc (around the 4...

  • Newbie
  • Plan Premium Country Mexico   Issue More than a issue with spotify's app is more about that this song (link at the end of the post) contains errors not about the metada but the wave f...
  • Jemi
  • Spotify Legend
  • 441 Views
  • 1 replies
  • 0 likes
  • music
  • 441 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify not playing the song from the right album

PlanPremiumCountry SlovakiaDeviceLenovo A7020a48Operating SystemAndroid 6.0 My Question or Issue Hello! I have issue with playing the right chosen version of song. I have a playlist with Sinatra - Jobim songs, the songs on the playlist are added from...

  • Newbie
  • Plan Premium Country  Slovakia Device Lenovo A7020a48 Operating System Android 6.0   My Question or Issue  Hello! I have issue with playing the right chosen version of song. ...
  • Jemi
  • Spotify Legend
  • 708 Views
  • 1 replies
  • 0 likes
  • music
  • 708 Views
  • 1 replies
  • 0 likes

Superuser Contribution Alexa Echo doesnt allow me to connect with Spotify ( The Netherlands )

PlanPremiumCountryThe Netherlands My Question or IssueAlexa doesnt allow me to connect with Spotify in the netherlands?Can someone help me?

  • Newbie
  •   Plan Premium Country The Netherlands  My Question or Issue Alexa doesnt allow me to connect with Spotify in the netherlands? Can someone help me?  
  • Jemi
  • Spotify Legend
  • 406 Views
  • 1 replies
  • 0 likes
  • Connect
  • 406 Views
  • 1 replies
  • 0 likes

[Podcast] Queued Podcasts Not Marked As Played

When I am listening to a playlist and I add a podcast to the queue, the podcast does not get marked as complete. There is no indication that the episode was played at all. So that's a little annoying. It happens on both the desktop version and my pho...

  • Newbie
  •   When I am listening to a playlist and I add a podcast to the queue, the podcast does not get marked as complete. There is no indication that the episode was played at all. So that's a li...
  • 417 Views
  • 0 replies
  • 5 likes
  • Other
  • 417 Views
  • 0 replies
  • 5 likes

Daily Mix in totally wrong language

I'm a Premium subscriber and listen on my iphone and mac. Sadly I am the typical product of the American public school system and as such only speak English. For some reason I cannot figure out my Daily Mix is in Spanish and ranges from Latin folk mu...

  • Visitor
  • I'm a Premium subscriber and listen on my iphone and mac.   Sadly I am the typical product of the American public school system and as such only speak English.  For some reason I c...
  • 387 Views
  • 0 replies
  • 0 likes
  • music
  • 387 Views
  • 0 replies
  • 0 likes

Superuser Contribution Saved albums/songs show as unsaved in search results and on artist profiles

PlanPremiumCountryUnited Kingdom My Question or IssueThis could be a little confusing but recently, when I search a song on Spotify, the result will come up with the right song on right album but it will be bizarrely marked as unsaved (ie. it will fr...

Library Result.JPG Search Result.JPG
  • Casual Listener
  • Plan Premium Country United Kingdom   My Question or Issue This could be a little confusing but recently, when I search a song on Spotify, the result will come up with the right song on ri...
  • Ollyjm
  • Regular
  • 1527 Views
  • 3 replies
  • 4 likes
  • Other
  • 1527 Views
  • 3 replies
  • 4 likes

Superuser Contribution Spotify Connect

PlanPremiumCountryUKDevice(iPhone 7 Plus)Operating System(iOS 11.3) My Question or IssueHi, I’ve just bought a Denon AVRX2400H like a month ago and loving it so far. Only annoying glitch is that, Spotify connect seems to have a mind of its own. I cou...

  • Newbie
  • Plan Premium Country UK Device (iPhone 7 Plus) Operating System (iOS 11.3)   My Question or Issue Hi, I’ve just bought a Denon AVRX2400H like a month ago and loving it so far. Only ann...
  • Jemi
  • Spotify Legend
  • 445 Views
  • 1 replies
  • 0 likes
  • Denon
  • 445 Views
  • 1 replies
  • 0 likes

Superuser Contribution Sonos and Spotify

Hi I play Spotify through my sonos system and nothing else but this week I have started getting the following Error .Playback from Spotify was stopped because playback was started from another room or device. Spotify limits the number of simultaneous...

  • Newbie
  • Hi I play Spotify through my sonos system and nothing else but this week I have started getting the following Error .Playback from Spotify was stopped because playback was started from another room o...
  • Jemi
  • Spotify Legend
  • 767 Views
  • 1 replies
  • 0 likes
  • 767 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Alexa Connected to Spotify

I had my spotify account linked the Alexa App for an echo dot, I got premum as an entertainment pack with a phone contract. as that contract ended the subscription was cancelled and now the new contracts entertainment pack has been applpied for a new...

  • Newbie
  • I had my spotify account linked the Alexa App for an echo dot, I got premum as an entertainment pack with a phone contract. as that contract ended the subscription was cancelled and now the new contr...
  • Jemi
  • Spotify Legend
  • 815 Views
  • 1 replies
  • 0 likes
  • Connect
  • 815 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Web Player] Several times a day web player logs out on its own.

PlanPremiumCountry CZDeviceDesktopOperating SystemWindows 10 (using Chrome) My Question or Issue Several times a day Spotify web player randomly logs out on its own and redirects me to login screen. When I log in I always check "keep me loged in", bu...

  • Newbie
  • Plan Premium Country  CZ Device Desktop Operating System Windows 10 (using Chrome)   My Question or Issue  Several times a day Spotify web player randomly logs out on its own...
  • Jemi
  • Spotify Legend
  • 650 Views
  • 1 replies
  • 2 likes
  • music
  • 650 Views
  • 1 replies
  • 2 likes

Superuser Contribution Music Artist Does Not Have a Profile to Attach Metadata for a Fix

I have a stumper for someone (maybe...lol) I am trying to post a metadata mixup fix of two different artists with the same name. But wait a second before you answer I have the link in order to post the metadata link. The problem lies here:Music Artis...

  • Casual Listener
  • I have a stumper for someone (maybe...lol)   I am trying to post a metadata mixup fix of two different artists with the same name.  But wait a second before you answer I have the link in ...
  • Jemi
  • Spotify Legend
  • 367 Views
  • 1 replies
  • 0 likes
  • Other
  • 367 Views
  • 1 replies
  • 0 likes

Superuser Contribution Squarespace Podcast on Spotify

Hey, Does anyone know if it's possible for a podcast that's hosted on Squarespace on be shared onto Spotify? I've only ever seen this article on the Squarespace forums but it's not clear to me what they mean by "use the RSS Feed Replacement URL." Doe...

  • Newbie
  •   Hey,   Does anyone know if it's possible for a podcast that's hosted on Squarespace on be shared onto Spotify? I've only ever seen this article on the Squarespace forums but it's not c...
  • Jemi
  • Spotify Legend
  • 1727 Views
  • 1 replies
  • 0 likes
  • Other
  • 1727 Views
  • 1 replies
  • 0 likes