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Forum Posts

Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • EMilde
  • Visitor
  • 3412 Views
  • 25 replies
  • 6 likes
  • Other
  • 3412 Views
  • 25 replies
  • 6 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 18152 Views
  • 8 replies
  • 2 likes
  • Other
  • 18152 Views
  • 8 replies
  • 2 likes

Superuser Contribution Gapless playback on Sony smart tv

PlanPremiumCountry Australia DeviceSony Smart TVOperating System My Question or Issue I can’t seem to find any settings on my Spotify app on our Sony tv to use gapless playback as I can on all my other devices (iPhone and various Bluetooth devices) -...

  • Newbie
  • Plan Premium Country  Australia  Device Sony Smart TV Operating System   My Question or Issue  I can’t seem to find any settings on my Spotify app on our Sony tv to use g...
  • Guido
  • Spotify Legend
  • 1034 Views
  • 1 replies
  • 1 likes
  • Sony
  • 1034 Views
  • 1 replies
  • 1 likes

Superuser Contribution Web Site play button problem

PlanFree/Premium DeviceWeb PlatformOperating SystemAll My Question or Issue hi, I am developing a web site. And I want to add a play button iframe in my website.When I try to load the iframe the consol throws this: Refused to display ["spotify_share_...

  • Newbie
  •   Plan Free/Premium   Device Web Platform Operating System All   My Question or Issue   hi, I am developing a web site. And I want to add a play button iframe in my web...
  • Guido
  • Spotify Legend
  • 1677 Views
  • 3 replies
  • 0 likes
  • Other
  • 1677 Views
  • 3 replies
  • 0 likes

Superuser Contribution Annoying song when Spotify starts in my car, please help!

Hi,Whenever I connect my Iphone to my car Spotify always starts up with the same song by Houston, its a song I hate and never downloaded, I cant find it anywhere on my playlists.Does anyone know how I can prevent this happening please?

  • Newbie
  • Hi, Whenever I connect my Iphone to my car Spotify always starts up with the same song by Houston, its a song I hate and never downloaded, I cant find it anywhere on my playlists. Does anyone know ...
  • Guido
  • Spotify Legend
  • 401 Views
  • 1 replies
  • 1 likes
  • 401 Views
  • 1 replies
  • 1 likes

Superuser Contribution Discover Weekly Cover in Another Language

For most of this year, my Discover Weekly playlist cover has been in French and not English like it should be. I'm not able to see any settings that would cause my account to assume I'm in either a different country or using a different language. The...

Screen Shot 2018-10-04 at 3.58.49 PM.png
  • Newbie
  • For most of this year, my Discover Weekly playlist cover has been in French and not English like it should be. I'm not able to see any settings that would cause my account to assume I'm in either a d...
  • Guido
  • Spotify Legend
  • 672 Views
  • 1 replies
  • 0 likes
  • Other
  • 672 Views
  • 1 replies
  • 0 likes

Can i have remote control only in local network

PlanPremiumCountryPolandDeviceAndroid, Linux laptop, Denon AVROperating SystemAndroid,Ubuntu My Question or Issue Hi, Is there any option to disable remote control and to have it only in local network. When i'm at work and forgot to switch source to ...

  • Casual Listener
  • Plan Premium Country Poland Device Android, Linux laptop, Denon AVR Operating System Android,Ubuntu   My Question or Issue  Hi, Is there any option to disable remote control and t...
  • Jose_M
  • Spotify Star
  • 1948 Views
  • 3 replies
  • 1 likes
  • Other
  • 1948 Views
  • 3 replies
  • 1 likes

Solved!! [PS4/PlayStation] Disable Genius/Lyrics?

PlanPremiumCountryUSDevicePS4/PlayStation My Question or IssuePretty straightforward question: how does one disable the Genius/Behind the Lyrics feature in the PS4 Spotify app? Thanks!

  • Newbie
  • Plan Premium Country US Device PS4/PlayStation   My Question or Issue Pretty straightforward question: how does one disable the Genius/Behind the Lyrics feature in the PS4 Spotify a...
  • Jose_M
  • Spotify Star
  • 9575 Views
  • 1 replies
  • 1 likes
  • 9575 Views
  • 1 replies
  • 1 likes

Samsung TV Spotify keeps logging out

PlanPremiumCountryCanada DeviceSamsung UN 55 MU6070Operating SystemSamsung TV My Question or Issue Every few days the Spotify accounts logs out. I am then unable to use the "devices available" feature to log in, and have to use my account # and paswo...

  • Newbie
  • Plan Premium Country Canada  Device Samsung UN 55 MU6070 Operating System Samsung TV   My Question or Issue  Every few days the Spotify accounts logs out. I am then unable to...
  • Jose_M
  • Spotify Star
  • 2180 Views
  • 1 replies
  • 2 likes
  • Premium
  • 2180 Views
  • 1 replies
  • 2 likes

[Web Player] not supported by linux

PlanFree/PremiumCountry DeviceLinux embedded deviceOperating SystemLinuxPrograms:FireFox: ESR 52.9.0 64bitChromium 57.0.2987.98 64bit build 8.7 Deb 3.0 My Question or IssueI'm using a embedded linux pc and I'm trying to run spotify trough the browser...

  • Casual Listener
  • Plan Free/Premium Country   Device Linux embedded device Operating System Linux Programs: FireFox: ESR 52.9.0 64bit Chromium 57.0.2987.98 64bit build 8.7 Deb 3.0   My Question o...
  • uiaehuihuidf
  • Casual Listener
  • 3039 Views
  • 3 replies
  • 2 likes
  • Other
  • 3039 Views
  • 3 replies
  • 2 likes

Spotify won’t detect Chromecast

Hi there,I’ve just set up a Chromecast Audio and am trying cast from Spotify. First, my location doesn’t have unlimited / landline internet. Only a cell tower. I want to play my offline music from Spotify, so that I’m not using data. I’ve set the Pla...

  • Newbie
  • Hi there, I’ve just set up a Chromecast Audio and am trying cast from Spotify.   First, my location doesn’t have unlimited / landline internet.  Only a cell tower.  I want to play m...
  • 358 Views
  • 0 replies
  • 0 likes
  • 358 Views
  • 0 replies
  • 0 likes

Chromecast audio and Spotify

I'm having a really annoying problem with the playlists. I have a playlist were I add songs every now and then, the problem is when I listen to the playlist through chromecast the chromecast just begins at the top of the playlist when I'm listening t...

  • Casual Listener
  • I'm having a really annoying problem with the playlists. I have a playlist were I add songs every now and then, the problem is when I listen to the playlist through chromecast the chromecast just beg...
  • 283 Views
  • 0 replies
  • 0 likes
  • 283 Views
  • 0 replies
  • 0 likes

Superuser Contribution Premium Radio on iPhone 7 Plus, no like or dislike buttons

PlanPremium CountryUS DeviceiPhone 7 plus Operating SystemiOS 12 My Question or Issue I have a premium subscription, but I am unable to edit my radio stations by utilizing the like/dislike buttons. The only functionality I have is to skip songs, "hea...

  • Casual Listener
  • Plan Premium   Country US   Device iPhone 7 plus   Operating System iOS 12   My Question or Issue  I have a premium subscription, but I am unable to edit my radi...
  • Jemi
  • Spotify Legend
  • 486 Views
  • 3 replies
  • 0 likes
  • music
  • 486 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Playing Songs That Aren't On My Playlist Anymore

PlanFreeCountry USADeviceIPhone 5 and computer (chromebook)Operating SystemiOS 10 (idk what chromebooks use) My Question or Issue I have this problem where when I take a song off a playlist of mine, when I press shuffle play on my phone or play on my...

  • Casual Listener
  • Plan Free Country  USA Device IPhone 5 and computer (chromebook) Operating System iOS 10 (idk what chromebooks use)   My Question or Issue  I have this problem where when I t...
  • Jemi
  • Spotify Legend
  • 1577 Views
  • 4 replies
  • 0 likes
  • music
  • 1577 Views
  • 4 replies
  • 0 likes

Superuser Contribution Webplayer shuffle not working correctly

Device Windows 7, Chrome v69, webplayer. My Question or Issue Shuffle stopped working correctly for some time now, on the webplayer. The old problem posted over a year ago has reared its head again: shuffle only takes into account ~100-200 around the...

  • Music Fan
  •  Device   Windows 7, Chrome v69, webplayer.   My Question or Issue  Shuffle stopped working correctly for some time now, on the webplayer. The old problem posted over a year ...
  • Jemi
  • Spotify Legend
  • 538 Views
  • 3 replies
  • 0 likes
  • Other
  • 538 Views
  • 3 replies
  • 0 likes

Samsung Gear S3 Endless loading screen

Every time I load the Spotify app from my Samsung Gear S3, it gets stuck on the loading screen (picture attached). Force closing the app from my phone does not work. Restarting the device does not work. Uninstalling and reinstalling the app does work...

IMG_20180404_221201.jpg
  • Newbie
  • Every time I load the Spotify app from my Samsung Gear S3, it gets stuck on the loading screen (picture attached).  Force closing the app from my phone does not work.  Restarting the device...
  • -f7dkzfvx_xrv
  • Casual Listener
  • 11909 Views
  • 8 replies
  • 6 likes
  • Samsung
  • 11909 Views
  • 8 replies
  • 6 likes

Web Player Home always says "Something went wrong"

PlanPremiumCountry USDeviceAllOperating SystemAll My Question or Issue Whenever I visit the Web Player on any of my devices or browsers, I get a pop-up that says "ooooops, something went wrong. Reload". I can access the rest of the app without issue....

  • Newbie
  •   Plan Premium Country  US Device All Operating System All   My Question or Issue  Whenever I visit the Web Player on any of my devices or browsers, I get a pop-up that...
  • Nico
  • Community Legend
  • 1150 Views
  • 1 replies
  • 0 likes
  • 1150 Views
  • 1 replies
  • 0 likes

xbox one songs sound slowed down while playing games

I recently started using spotify on xbox one and sometimes the music will sound like its a few beats slower and deeper I was wondering if there is a fix for this or if I'll have to wait for a patch to come out

  • Newbie
  •    I recently started using spotify on xbox one and sometimes the music will sound like its a few beats slower and deeper I was wondering if there is a fix for this or if I'll have to wait...
  • Nico
  • Community Legend
  • 1623 Views
  • 1 replies
  • 0 likes
  • music
  • 1623 Views
  • 1 replies
  • 0 likes

Specific song stops playing 3:12 in every time

Bug Report: PlanPremiumCountry USADeviceWeb Player, ChomeOperating SystemLinux My Question or Issue The song Fidoober by Bee's Knees stops playing and auto skips to the next song 3m12s in every time. The song is 3m38s long. I am able to play the fina...

  • Casual Listener
  • Bug Report:   Plan Premium Country  USA Device Web Player, Chome Operating System Linux   My Question or Issue  The song Fidoober by Bee's Knees stops playing and auto...
  • Nico
  • Community Legend
  • 542 Views
  • 3 replies
  • 0 likes
  • 542 Views
  • 3 replies
  • 0 likes

Superuser Contribution phone app song selection

Hi there,so this is just an app funtionality suggestion - but still incredibly necessary, i promise.so i use my phone for selecting music, either connected to my bluetooth speaker or as a proxy controller when spotify is playing through my TV or comp...

  • Music Fan
  • Hi there, so this is just an app funtionality suggestion - but still incredibly necessary, i promise. so i use my phone for selecting music, either connected to my bluetooth speaker or as a proxy...
  • Atticus_Maytrap
  • Music Fan
  • 594 Views
  • 2 replies
  • 0 likes
  • All Platforms
    Playlists
  • 594 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify Connect stopped working on Denon AVR-x1100

PremiumCountryUSA DeviceiPhone, MacBook Pro, iPadOperating SystemiOS 10 My Question or Issue Last week Spotify Connect stopped working with these devices. Connect cannot find the Denon unit in "Devices Available". Denon is running the current firmwar...

  • Newbie
  • Premium Country USA  Device iPhone, MacBook Pro, iPad Operating System iOS 10   My Question or Issue  Last week Spotify Connect stopped working with these devices.  Conne...
  • Jemi
  • Spotify Legend
  • 1122 Views
  • 1 replies
  • 1 likes
  • Connect
    Denon
  • 1122 Views
  • 1 replies
  • 1 likes

Superuser Contribution 30 Second Preview Start Time :: API

PlanPremiumCountryUSDeviceMacbook Pro (2017) My Question or IssueSuppose I have a song (_________*****____) where ***** is the 30 second preview associated with the 'preview_url' data point. Is there a way to use the API to find the start time for **...

  • Newbie
  • Plan Premium Country US Device Macbook Pro (2017)     My Question or Issue Suppose I have a song (_________*****____) where ***** is the 30 second preview associated with the 'prev...
  • Jemi
  • Spotify Legend
  • 1208 Views
  • 1 replies
  • 0 likes
  • music
    Other
  • 1208 Views
  • 1 replies
  • 0 likes