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Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • KrazyM
  • Newbie
  • 1559 Views
  • 15 replies
  • 5 likes
  • Other
  • 1559 Views
  • 15 replies
  • 5 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 17585 Views
  • 8 replies
  • 1 likes
  • Other
  • 17585 Views
  • 8 replies
  • 1 likes

web player not working

I was trying to listen to some music play.spotify.com but is taking me to open.spotify.com/login I went on other threads looking for answers and I saw that this was happening in 2017 too but no way to fix it? Please help. (Im using Google Chrome)

  • Casual Listener
  • I was trying to listen to some music play.spotify.com but is taking me to open.spotify.com/login I went on other threads looking for answers and I saw that this was happening in 2017 too but no ...
  • Nico
  • Community Legend
  • 723 Views
  • 3 replies
  • 0 likes
  • Other
  • 723 Views
  • 3 replies
  • 0 likes

Google Home delayed playback

PlanPremiumCountryU.S Device(Google home)Operating System(Android?) When I try to play music using my google home there's a solid minute delay between when I tell it to play something and then it playing. This happens whether I tell the google home t...

  • Newbie
  •   Plan Premium Country U.S  Device (Google home) Operating System (Android?)   When I try to play music using my google home there's a solid minute delay between when I tell ...
  • Nico
  • Community Legend
  • 1123 Views
  • 1 replies
  • 4 likes
  • Samsung
  • 1123 Views
  • 1 replies
  • 4 likes

Superuser Contribution steam webbrowser/ connection Phone-Pc problem

PlanPremiumCountry Austria Device(LG x cam)Operating System(Windows 10) My Question or Issue When I try to use spotify in the steam browser it says I need to download the web player and when I try to use my phone to play music on my PC it cant find m...

  • Newbie
  •   Plan Premium Country  Austria  Device (LG x cam) Operating System (Windows 10)   My Question or Issue  When I try to use spotify in the steam browser it says I...
  • Jemi
  • Spotify Legend
  • 723 Views
  • 1 replies
  • 0 likes
  • BB10
    Connect
    Denon
    Ford SYNC
    Logitech
    Marantz
    music
    Onkyo
    Other
  • 723 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Play Button - 30 second limit

Plan PremiumCountry Brasil Device(Macbook Pro late 2009)Operating System Yosemite My Question or IssueHello!My name is Lih Steiner. A need the Spotify Community help.I want to add Spotify Play Botton allowing visitors of my website to hear songs of m...

  • Casual Listener
  • Plan Premium Country Brasil   Device (Macbook Pro late 2009) Operating System Yosemite   My Question or Issue Hello! My name is Lih Steiner. A need the Spotify Community help....
  • Jemi
  • Spotify Legend
  • 8829 Views
  • 6 replies
  • 0 likes
  • Other
  • 8829 Views
  • 6 replies
  • 0 likes

Superuser Contribution Dislike button in radio doesn't work

Dislike button in radio doesn't work.There is a log in console. This happens when i push "dislike" button in radio.

  • Visitor
  • Dislike button in radio doesn't work. There is a log in console. This happens when i push "dislike" button in radio.
  • Jemi
  • Spotify Legend
  • 455 Views
  • 2 replies
  • 0 likes
  • music
  • 455 Views
  • 2 replies
  • 0 likes

Superuser Contribution not showing up

PlanFree/PremiumCountry ukDevice(iPad 10.5)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issuewont appear on ipad. also if this happens the next wont appear but the previous favourite song appears.https://open.spotify.com/tra...

  • Regular
  • Plan Free/Premium Country  uk Device (iPad 10.5) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue wont appear on ipad. also if this happens the...
  • Jemi
  • Spotify Legend
  • 557 Views
  • 3 replies
  • 0 likes
  • Other
  • 557 Views
  • 3 replies
  • 0 likes

Superuser Contribution Autoplay not working on Sony Smart TV (Android)

Plan: FamilyCountry: Australia DeviceSony TV (Autoconnect from Macbook Pro, Google Pixel 2) all on latest OS My Question or IssueI am having trouble getting my TV to autoplay after my playlists end. Does autoplay work on the Android TV app? I listen ...

  • Newbie
  • Plan: Family Country: Australia   Device Sony TV (Autoconnect from Macbook Pro, Google Pixel 2) all on latest OS   My Question or Issue I am having trouble getting my TV to autoplay ...
  • Jemi
  • Spotify Legend
  • 1130 Views
  • 1 replies
  • 1 likes
  • Connect
    Sony
  • 1130 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution Spotify Web Player: Playlist Not Loading

PlanFree/PremiumCountry AustraliaDeviceLaptopOperating SystemWindows 10 My Question or Issue When I try to load Spotify Web Player on any web browser on my laptop I can't see all of my playlist and it dosen't load or play th rest of the songs. I have...

  • Visitor
  • Plan Free/Premium Country  Australia Device Laptop Operating System Windows 10  My Question or Issue  When I try to load Spotify Web Player on any web browser on my laptop I c...
  • Jemi
  • Spotify Legend
  • 3157 Views
  • 2 replies
  • 9 likes
  • Other
  • 3157 Views
  • 2 replies
  • 9 likes

Superuser Contribution open.spotify.com broken in Edge and Chrome

PlanPremiumCountry USDevicePC using Chrome or Edge web browserOperating SystemWindows 10, 64-bit Version 10.0.17134 Build 17134 My Question or IssueNo longer able to use a web browser to play music.Two problems, same computer, different web browsers....

  • Music Fan
  • Plan Premium Country  US Device PC using Chrome or Edge web browser Operating System Windows 10, 64-bit  Version 10.0.17134 Build 17134   My Question or Issue No longer ...
  • Jemi
  • Spotify Legend
  • 1553 Views
  • 3 replies
  • 0 likes
  • Other
  • 1553 Views
  • 3 replies
  • 0 likes

Does anyone have the archived list of Throwback Thursday playlists?

I thought I had saved a previous throwback thursday playlist to my own playlists, but I didn't. Does anyone know if there's a place where I can access the old track listings? Thanks!

  • Regular
  • I thought I had saved a previous throwback thursday playlist to my own playlists, but I didn't. Does anyone know if there's a place where I can access the old track listings?   Thanks!
  • chazj
  • Casual Listener
  • 10385 Views
  • 91 replies
  • 3 likes
  • Other
  • 10385 Views
  • 91 replies
  • 3 likes

My playlists keep being deleted?

PlanPremiumCountryTurkey DeviceSamsung Galaxy S4Operating SystemAndroid My Question or IssueI checked my Spotify yesterday on my phone after a few days of not checking, and saw that all my playlists were gone and they were replaced with a lot of play...

  • Casual Listener
  • Plan Premium Country Turkey   Device Samsung Galaxy S4 Operating System Android   My Question or Issue I checked my Spotify yesterday on my phone after a few days of not checking...
  • Jose_M
  • Spotify Star
  • 386 Views
  • 1 replies
  • 0 likes
  • music
  • 386 Views
  • 1 replies
  • 0 likes

Solved!! Bring Red by Taylor Swift back to Mexico

PlanFree/PremiumCountry Device(Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I'm sorry but this just feels kinf of racist or discrimnatory. I was just in Canada for the reputation...

  • Casual Listener
  • Plan Free/Premium Country   Device (Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue   I'm sorry...
  • Nico
  • Community Legend
  • 609 Views
  • 1 replies
  • 0 likes
  • music
  • 609 Views
  • 1 replies
  • 0 likes

Solved!! Cancel all the songs!!!

PlanPremiumCountry UK My Question or IssueIs it possible to delete all the songs in my account ?I just want to clean everything and start again.

  • Casual Listener
  • Plan Premium Country  UK     My Question or Issue Is it possible to delete all the songs in my account ? I just want to clean everything and start again.  
  • Nico
  • Community Legend
  • 573 Views
  • 3 replies
  • 0 likes
  • Other
  • 573 Views
  • 3 replies
  • 0 likes

Can't Play "Your Music" Playlists on PS3

This started happening about a week ago...I have several playlists. If I select "Your Music", all of my playlists show up as icons but when I click on one, they all vanish! I am able to play saved albums, etc (they don't disappear when I click on the...

  • Casual Listener
  • This started happening about a week ago... I have several playlists. If I select "Your Music", all of my playlists show up as icons but when I click on one, they all vanish!  I am able to pla...
  • vaxter
  • Casual Listener
  • 1088 Views
  • 2 replies
  • 0 likes
  • ps3
    Sony
  • 1088 Views
  • 2 replies
  • 0 likes

Spotify Xbox One app is not working.

At first it was just my playlists that were blank but now I can't play anything..irritating because I like listening to music while I play.

  • Newbie
  • At first it was just my playlists that were blank but now I can't play anything..irritating because I like listening to music while I play.
  • Nico
  • Community Legend
  • 2210 Views
  • 1 replies
  • 0 likes
  • Other
  • 2210 Views
  • 1 replies
  • 0 likes

Playlist songs disappear

PlanFreeCountryAustralia Devicelate xbox neOperating My Question or Issuemy playlist is there but when i cluck it there are no songs. I have tried logging out and even reinstalling nothing restores songs

  • Newbie
  • Plan Free Country Australia   Devicelate  xbox ne Operating   My Question or Issue my playlist is there but when i cluck it there are no songs. I have tried logging out and e...
  • Nico
  • Community Legend
  • 414 Views
  • 2 replies
  • 0 likes
  • Other
  • 414 Views
  • 2 replies
  • 0 likes

Solved!! Xbox version not workig with playlists

PlanFreeCountry United StatesDeviceXboxOperating SystemXbox My Question or Issue the xbox app was working with playlist just last week. ive restarted my console, soft reboot and hard reboot. ive uninstalled and reinstalled, logged in and logged out s...

  • Newbie
  • Plan Free Country  United States Device Xbox Operating System Xbox   My Question or Issue  the xbox app was working with playlist just last week. ive restarted my console, so...
  • Nico
  • Community Legend
  • 572 Views
  • 1 replies
  • 0 likes
  • Other
  • 572 Views
  • 1 replies
  • 0 likes

Xbox One doesn’t show my playlists

PlanFreeCountryUnited StatesDeviceXbox One My Question or IssueAfter logging into the Spotify application on my Xbox One, I am able to see my playlists and public playlists by Spotify. However, once I click on one of my playlists, nothing shows up an...

  • Newbie
  • Plan Free Country United States Device Xbox One     My Question or Issue After logging into the Spotify application on my Xbox One, I am able to see my playlists and public p...
  • Nico
  • Community Legend
  • 1136 Views
  • 1 replies
  • 0 likes
  • music
    Other
  • 1136 Views
  • 1 replies
  • 0 likes

Can't see my friends playlists

FreeUnited States DeviceMacBook AirOperating SystemmacOS HighSierra I can't see any of my friend's playlists even though he has them set to public, he also tried to share a the playlist with me and said that it wouldn't let him. There isn't even a pl...

  • Newbie
  •   Free United States   Device MacBook Air Operating System macOS HighSierra   I can't see any of my friend's playlists even though he has them set to public, he also tried t...
  • Nico
  • Community Legend
  • 784 Views
  • 1 replies
  • 0 likes
  • music
  • 784 Views
  • 1 replies
  • 0 likes

How do i transfer my old playlist account into my new account

Hi i had issues logging in into my old account therefore had to create and new account that was not linked to facebook. How do i transfer my old playlist saved into my new account? JasperSingapore

  • Newbie
  • Hi i had issues logging in into my old account therefore had to create and new account that was not linked to facebook. How do i transfer my old playlist saved into my new account?   Jasper S...
  • Jose_M
  • Spotify Star
  • 348 Views
  • 1 replies
  • 0 likes
  • music
  • 348 Views
  • 1 replies
  • 0 likes