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Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • boom_boom_pow
  • Newbie
  • 2324 Views
  • 19 replies
  • 6 likes
  • Other
  • 2324 Views
  • 19 replies
  • 6 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 17843 Views
  • 8 replies
  • 2 likes
  • Other
  • 17843 Views
  • 8 replies
  • 2 likes

Solved!!Superuser Contribution Google home alarm issues

Hello everyone! When I first tried to set an alarm with the Google Clock app and Spotify songs, it didn't work. It just kept loading amd never ended. Anyways, I tried later and now it's supposed to work. The alarm does sound with the playlist I chose...

  • Spotify Star
  • Spotify Star
  • Hello everyone!   When I first tried to set an alarm with the Google Clock app and Spotify songs, it didn't work. It just kept loading amd never ended. Anyways, I tried later and now it's supp...
  • Jose_M
  • Spotify Star
  • 2691 Views
  • 2 replies
  • 0 likes
  • Other
  • 2691 Views
  • 2 replies
  • 0 likes

Superuser Contribution Google home is not Seen by Spotify

PlanPremiumCountry Canada DeviceMacbook air iphone 7 google home mini google home standard My Question or Issue Hi, Both my Google home ( Mini and Standard ) is not seen by Spotify app on my mac. On my iphone, I see only my mini. The weird part is if...

  • Casual Listener
  •   Plan Premium Country Canada   Device Macbook air iphone 7 google home mini google home standard     My Question or Issue   Hi, Both my Google home ( Mini and Sta...
  • EnderWolfSan
  • Newbie
  • 12988 Views
  • 4 replies
  • 5 likes
  • 12988 Views
  • 4 replies
  • 5 likes

Archive Spotify managed Playlists

Hello everyone,I have run into a bit of trouble recently with a spotify playlist. Note this is a playlist managed specifically by spotify and not an artist. I followed the playlist and listened to the songs for a few months until one day spotify upda...

  • Newbie
  • Hello everyone, I have run into a bit of trouble recently with a spotify playlist. Note this is a playlist managed specifically by spotify and not an artist. I followed the playlist and listened to ...
  • Bethany_Dawn
  • Community Legend
  • 960 Views
  • 1 replies
  • 1 likes
  • Other
  • 960 Views
  • 1 replies
  • 1 likes

Superuser Contribution [Samsung Gear] [Bug / Missing functionality] Sync local files result in 'prefetch item unavailable'

PlanPremiumCountry GermanyDevice(Samsung Gear 3 Sport)Operating System(Samsung Gear 3 Sport and Windows 10) My Question or IssueCreated a playlist for my gear watch including local and cloud files. Clicked 'download' at playlist and got the notificat...

  • Casual Listener
  • Plan Premium Country  Germany Device (Samsung Gear 3 Sport) Operating System (Samsung Gear 3 Sport and Windows 10)   My Question or Issue Created a playlist for my gear watch incl...
  • Alfredo
  • Roadie
  • 2001 Views
  • 3 replies
  • 1 likes
  • Other
    Samsung
  • 2001 Views
  • 3 replies
  • 1 likes

[WP10] "Repeat one" gone for a while now

PremiumLumia 950XLWindows Phone 10 For over a month now I can't repeat only one songIt does not matter if that song is in a playlist, an album, on the artist page or anywhere, I can't enable repeat one, I have the choice between repeat all and nothin...

  • Regular
  • Premium Lumia 950XL Windows Phone 10   For over a month now I can't repeat only one song It does not matter if that song is in a playlist, an album, on the artist page or anywhere, I can't ...
  • 1168859404
  • Regular
  • 471 Views
  • 2 replies
  • 0 likes
  • 471 Views
  • 2 replies
  • 0 likes

Recover names of removed content on Spotify

I understand that content has to removed from Spotify at times at the discretion of the artist and other legal stuff. However, we should be able to keep a record of the song names and just grey them out, or put them in some old list. I keep playlists...

  • Newbie
  •   I understand that content has to removed from Spotify at times at the discretion of the artist and other legal stuff. However, we should be able to keep a record of the song names and just gr...
  • jsannn
  • Community Legend
  • 333 Views
  • 1 replies
  • 0 likes
  • music
  • 333 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Unwanted tracks

Plan: FreeFree/PremiumCountry: Italy Operating System: Android 8(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I have a free account and have put some albums in my library.When I listen to an album, instead of some ad breaks, other auth...

  • Regular
  • Plan: Free Free/Premium Country: Italy   Operating System: Android 8 (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  I have a free account and have put som...
  • SergioDavid
  • Roadie
  • 596 Views
  • 3 replies
  • 0 likes
  • Other
  • 596 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify "error" on Samsung Q7F

PlanPremiumCountryTw DeviceSamsung Tv Q7F Spotify won't even open, all I have is the logo and right under it the message "error"no number. Software is up to date, I've just checked again. Any ideas what to do?

  • Regular
  • Plan Premium Country Tw  Device Samsung Tv Q7F    Spotify won't even open, all I have is the logo and right under it the message  "error" no number. Software is up to...
  • SergioDavid
  • Roadie
  • 791 Views
  • 3 replies
  • 0 likes
  • Samsung
  • 791 Views
  • 3 replies
  • 0 likes

Superuser Contribution Does Release Radar work the same way on Free and Premium tier?

As the title suggests, does Release Radar work the same on Spotify Free and Spotify Premium, or are there differences or restrictions? Release Radar on premium allows me to (90% of the time, it's definitely not infallable) be informed on a Friday of ...

  • Casual Listener
  • As the title suggests, does Release Radar work the same on Spotify Free and Spotify Premium, or are there differences or restrictions?   Release Radar on premium allows me to (90% of the time,...
  • SergioDavid
  • Roadie
  • 1361 Views
  • 1 replies
  • 0 likes
  • Other
  • 1361 Views
  • 1 replies
  • 0 likes

Superuser Contribution How to have Playlist automatically move onto the next

PlanPremiumCountryCanada Device Operating SystemWindows 10 My Question or Issue I have several playlists that I follow on Spotify. Once the current playlist is complete the music just stops. Is there a setting so that the music just carries onto the ...

  • Newbie
  • Plan Premium Country Canada   Device   Operating System Windows 10   My Question or Issue  I have several playlists that I follow on Spotify.  Once the current pla...
  • SergioDavid
  • Roadie
  • 328 Views
  • 1 replies
  • 0 likes
  • music
  • 328 Views
  • 1 replies
  • 0 likes

Any way to hide medley albums? Covers? Live albums?

Hi, Is there any way to hide medley albums or to disable them?Is there any way to identify covers or hide/disable them?Is there any way to hide/disable live albums? Thanks for answers.

  • Newbie
  •   Hi,   Is there any way to hide medley albums or to disable them? Is there any way to identify covers or hide/disable them? Is there any way to hide/disable live albums?   Than...
  • Bethany_Dawn
  • Community Legend
  • 868 Views
  • 1 replies
  • 0 likes
  • Other
  • 868 Views
  • 1 replies
  • 0 likes

Nightwish music only partially available

The official "Nightwish" playlist (See https://play.spotify.com/user/nightwishband/playlist/4wBDB1Bhd9CeI0F5D6aVRZ ) contains more music then I can play. Most notably, I cannot play the fantastic "Wishmaster" album. Why is this not available to me? A...

  • Visitor
  • The official "Nightwish" playlist (See https://play.spotify.com/user/nightwishband/playlist/4wBDB1Bhd9CeI0F5D6aVRZ ) contains more music then I can play. Most notably, I cannot play the fantasti...
  • LCplWynn
  • Regular
  • 12393 Views
  • 29 replies
  • 8 likes
  • 12393 Views
  • 29 replies
  • 8 likes

Songs are not loaded completely in Djay Pro 2 on a MacBook

Plan - PremiumCountry - GermanyDevice - MacBook Pro 2017, 16 GB RAM, Operating System - macOS High Sierra 10.13.6 My Question or Issue:Songs from my playlist will not load completely. Maximum for a length of about 30 seconds. On the other hand titles...

  • Casual Listener
  • Plan - Premium Country - Germany Device - MacBook Pro 2017, 16 GB RAM,  Operating System - macOS High Sierra 10.13.6   My Question or Issue: Songs from my playlist will not l...
  • MCHill
  • Casual Listener
  • 1390 Views
  • 1 replies
  • 0 likes
  • Other
  • 1390 Views
  • 1 replies
  • 0 likes

Superuser Contribution Adding Songs to Personal Playlists

PlanFree DeviceiPhone SE and windows pc My Question or Issue Why is spotify adding music to my playlists? They’re my personal playlists, no one ahould be adding any music onto them except for me, your app or not that’s the entire reason I have a spot...

  • Casual Listener
  • Plan Free   Device iPhone SE and windows pc   My Question or Issue  Why is spotify adding music to my playlists? They’re my personal playlists, no one ahould be adding any music...
  • Alfredo
  • Roadie
  • 678 Views
  • 3 replies
  • 0 likes
  • Other
  • 678 Views
  • 3 replies
  • 0 likes

Specific song skipping every time

PlanPremiumCountryUSA Operating SystemWindows 10My Question or IssueWhen playing a song (Blood on my name - The Brothers Bright), the web player seems to stop and skip the song at exactly 2:16 every single time. I've tried deleting my cache but it st...

  • Casual Listener
  • Plan Premium Country USA  Operating System Windows 10 My Question or Issue When playing a song (Blood on my name - The Brothers Bright), the web player seems to stop and skip the song at ...
  • Prizmik
  • Casual Listener
  • 744 Views
  • 2 replies
  • 0 likes
  • Other
  • 744 Views
  • 2 replies
  • 0 likes

Superuser Contribution Lastfm Mixes stop after few songs

PlanPremiumCountryPoland DevicePCOperating SystemWindows 10, Google Chrome My Question or Issue I am listening to these great mixes prepared for me by LastFM, by they stop after few songs and I have to start them again and again. I love them, they r ...

  • Roadie
  •   Plan Premium Country Poland   Device PC Operating System Windows 10, Google Chrome   My Question or Issue   I am listening to these great mixes prepared for me by L...
  • mylengrave
  • Roadie
  • 675 Views
  • 5 replies
  • 0 likes
  • Other
  • 675 Views
  • 5 replies
  • 0 likes

Superuser Contribution Gear s3- can’t get to play

PlanPremiumCountry SwedenDeviceSamsung gear s3 frontier Operating SystemAndroid My Question or Issue I’ve been having this problem for 2 months now. I’ve downloaded the Spotify app to my smartwatch but I can’t get any music to play. I’ve downloaded t...

  • Newbie
  •   Plan Premium Country  Sweden Device Samsung gear s3 frontier  Operating System Android   My Question or Issue  I’ve been having this problem for 2 months now. I’...
  • JulianA_Bogota
  • Roadie
  • 428 Views
  • 1 replies
  • 0 likes
  • Samsung
  • 428 Views
  • 1 replies
  • 0 likes

Solved!! Playlist playing songs that are not in the playlist

PlanPremiumCountry CanadaOperating SystemiOS 10 My Question or Issue Hi I’m starting to get really mad. Every time I play a playlist (premade from spotify), it plays songs that are not even in the playlist. Last time, I clicked "play" and it played a...

  • Casual Listener
  •   Plan Premium Country  Canada Operating System iOS 10    My Question or Issue  Hi I’m starting to get really mad. Every time I play a playlist (premade from spotify...
  • Nico
  • Community Legend
  • 316 Views
  • 1 replies
  • 0 likes
  • music
    Other
  • 316 Views
  • 1 replies
  • 0 likes

Solved!! Creating a Google Assistant Alarm with Spotify

PlanPremiumCountryThe Netherlands DeviceGoogle Home Mini Operating System1.32.124602 / 124602 My Question or IssueHey! I've been trying to create an alarm to wake me up with Spotify, but it seems Google Assistant just doesn't want to do it. Google As...

  • Community Legend
  • Plan Premium Country The Netherlands 🇳🇱 Device Google Home Mini  Operating System 1.32.124602 / 124602   My Question or Issue Hey! I've been trying to create an alarm to wake me...
  • Jose_M
  • Spotify Star
  • 11433 Views
  • 3 replies
  • 0 likes
  • 11433 Views
  • 3 replies
  • 0 likes

Safety Issue: Playlist Followers

Not knowing who is following playlists is a safety issue.People with restraining orders, victims of domestic violence, and people with bullies & stalkers need to know who is watching.People with aggressive & nosey bosses need to know who is watching.

  • Casual Listener
  • Not knowing who is following playlists is a safety issue. People with restraining orders, victims of domestic violence, and people with bullies & stalkers need to know who is watching. People w...
  • Jose_M
  • Spotify Star
  • 291 Views
  • 1 replies
  • 1 likes
  • Other
  • 291 Views
  • 1 replies
  • 1 likes