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Solved!! How can I be a music reviewer

i tried to apply in Spotify Music Reviewer but it leads me to another page and it doesn't provide the form I have to complete

Casual Listener

Babymistik

Visitor

247421 Views

6 replies

16 likes

  • 247421 Views
  • 6 replies
  • 16 likes

Solved!! Cleaning my listening history?

My android phone automatically connected to someone's smart speaker or TV or something and they went on to a few hours of listening before I noticed and disconnected from that device. Now two weeks later my "what's new" and "recently played" views ke...

Music Fan

Jason_Viele

Newbie

106361 Views

11 replies

4 likes

  • 106361 Views
  • 11 replies
  • 4 likes

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

Moderator

Running_w_scissors

Visitor

51175 Views

247 replies

22 likes

Other
  • 51175 Views
  • 247 replies
  • 22 likes

Playlist from Spotify Free dissappeared when upgrading to Spotify premium family

I recently signed up for Spotify Family and now my playlist from Spotify free is gone. Only an old one from 2013 with 9 songs is available. How can I find the other one?

Newbie

I recently signed up for Spotify Family and now my playlist from Spotify free is gone. Only an old one from 2013 with 9 songs is available. How can I find the other one?  

Nico

Community Legend

822 Views

1 replies

0 likes

  • 822 Views
  • 1 replies
  • 0 likes

Spotify for Games Consoles

Every time I log in to my spotify account it says I have no internet connection, but I have full connection.. So I can't access any of my music anymore

Newbie

Every time I log in to my spotify account it says I have no internet connection, but I have full connection.. So I can't access any of my music anymore

Nico

Community Legend

1473 Views

1 replies

0 likes

Account
Other
  • 1473 Views
  • 1 replies
  • 0 likes

Cannot log into LG tv 42LN575V-ZE

Hi I can't seem to log in with the Spotify app on my LG tv 42LN575V-ZE. It says the username/password is incorrect. Is this TV the correct model to download Spotify thanks

Newbie

Hi I can't seem to log in with the Spotify app on my LG tv 42LN575V-ZE. It says the username/password is incorrect. Is this TV the correct model to download Spotify thanks

Nico

Community Legend

908 Views

1 replies

0 likes

  • 908 Views
  • 1 replies
  • 0 likes

Webplayer not connecting to open.spotify.com

Hi guys, Since play.spotify.com redirects to open.spotify.com I can't access the Webplayer anymore. I tried clearing my cookies which shows the inlog screen, but afterwards it goes to open.spotify.com and I can't connect to the server. Already tried ...

Casual Listener

Hi guys,   Since play.spotify.com redirects to open.spotify.com I can't access the Webplayer anymore. I tried clearing my cookies which shows the inlog screen, but afterwards it goes to open.s...

Nico

Community Legend

1739 Views

1 replies

1 likes

Mac
Web Player
  • 1739 Views
  • 1 replies
  • 1 likes

Spotify not connecting with Denon Receiver

Just out of the blue I can not Connect my Denon S700 using Spotify Connect....The device appears in the list, but after few moments the connection did not happen.I tried with IOS anda Android devices. Bluetooth is working and other Internet apps are ...

Newbie

Just out of the blue I can not Connect my Denon S700 using Spotify Connect....The device appears in the list, but after few moments the connection did not happen. I tried with IOS anda Android devic...

Nico

Community Legend

1435 Views

1 replies

0 likes

Connect
  • 1435 Views
  • 1 replies
  • 0 likes

Spotify freezes when trying to add track to playlist. Using NowTV (Roku).

I can see all the playlists I have created using my Spotify account but want to add tracks or albums to any of my playlists. The NowTv box allows me to select the track but then freezes with the message 'Add track to playlist' - is this a fault on my...

Newbie

I can see all the playlists I have created using my Spotify account but want to add tracks or albums to any of my playlists. The NowTv box allows me to select the track but then freezes with the mess...

Nico

Community Legend

627 Views

1 replies

0 likes

  • 627 Views
  • 1 replies
  • 0 likes

Ps4 Spotify independent volume slider

Please upgrade spotify so I can change the volume independently from my game music and sound effects. I tried turning the spotify music to the lowest volume (one bar) and it is still very loud. I am using the ps4 gold edition headset which is very po...

Newbie

Please upgrade spotify so I can change the volume independently from my game music and sound effects. I tried turning the spotify music to the lowest volume (one bar) and it is still very loud. I am ...

Nico

Community Legend

3297 Views

1 replies

0 likes

PlayStation
  • 3297 Views
  • 1 replies
  • 0 likes

Web Player Skipping Songs -- Still -- After Years of Posts

Not much to say. This has been an issue for years. The web player in Chrome and IE is skipping songs. It goes from song to song without playing them.

Regular

Not much to say.  This has been an issue for years.  The web player in Chrome and IE is skipping songs.  It goes from song to song without playing them.

Nico

Community Legend

2392 Views

1 replies

1 likes

Web Player
  • 2392 Views
  • 1 replies
  • 1 likes

Web Player Skips song after 1 to 10 seconds [Opera Browser]

So the title says most of the problem. This happened when I changed browsers recently, I changed from Chrome to Opera. Web player is fine on Chrome but on Opera it starts skipping songs after some seconds. I tried deleting cache and cookies, but no g...

Newbie

So the title says most of the problem. This happened when I changed browsers recently, I changed from Chrome to Opera. Web player is fine on Chrome but on Opera it starts skipping songs after some se...

Nico

Community Legend

1188 Views

1 replies

1 likes

Web Player
  • 1188 Views
  • 1 replies
  • 1 likes

Superuser Contribution Help! My Spotify won't play the full song

PlanPremiumCountry DeviceiPhone 7, Macbook proOperating SystemiOS 12 My Question or IssueI've been listening to spotify all day without issues, but all of a sudden it started speeding up the end of the song I was listening to and skipping to the next...

Newbie

Plan Premium Country   Device iPhone 7, Macbook pro Operating System iOS 12   My Question or Issue I've been listening to spotify all day without issues, but all of a sudden it st...

Guido

Spotify Legend

609 Views

1 replies

0 likes

Music
Other
  • 609 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Free won't play musics (Pc-Windows10)

Before I start, I aplogize for my bad english.So I downloaded spotify one month ago and since that day there is some musics that simply won't play (It shows me that http://prntscr.com/mn5l5r)I tried re-downloading the app and then the problem is solv...

Newbie

Before I start, I aplogize for my bad english. So I downloaded spotify one month ago and since that day there is some musics that simply won't play (It shows me that http://prntscr.com/mn5l5r) ...

Guido

Spotify Legend

497 Views

1 replies

0 likes

Other
  • 497 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Connect works only if the TV and the app is turned on

PlanPremiumCountry IsraelDeviceSamsung UE43NU7120Operating SystemTizenMy Question or Issue When I use spotify connect in other devices, I was able to select the device from the available devices menu, and then the device was opened with the spotify a...

Newbie

Plan Premium Country  Israel Device Samsung UE43NU7120 Operating System Tizen My Question or Issue  When I use spotify connect in other devices, I was able to select the device fro...

Guido

Spotify Legend

2253 Views

1 replies

0 likes

Connect
Samsung
  • 2253 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Can't connect to WIFI speaker

WIFI Speaker cannot be found in Spotify AppPlanPremiumCountry IsraelDeviceAll my devices, PC, Android and IOSOperating SystemAll My Question or IssueI have a Samsung WIFI speaker which worked perfectly with Spotify until 2 days ago. For some reason, ...

Casual Listener

WIFI Speaker cannot be found in Spotify App Plan Premium Country  Israel Device All my devices, PC, Android and IOS Operating System All   My Question or Issue I have a Samsung W...

Peter

Spotify Legend

38168 Views

5 replies

0 likes

Connect
Samsung
  • 38168 Views
  • 5 replies
  • 0 likes

Solved!! Paying for premium, still listening to random songs...?

I’m paying for premium, I have a playlist with 25+ songs and after it’s done playing, it starts playing “recommended songs”. is there any way to turn this off? Suddenly my loop button has been replaced with a heart and I can’t loop my playlist. Using...

Newbie

I’m paying for premium, I have a playlist with 25+ songs and after it’s done playing, it starts playing “recommended songs”. is there any way to turn this off? Suddenly my loop button has been replac...

Mantisentil

Community Legend

1135 Views

1 replies

0 likes

Music
Other
  • 1135 Views
  • 1 replies
  • 0 likes

Album under wrong artist

PlanFree/PremiumCountry DeviceWi Pone 6sOperating SystemiOS 10 My Question or Issue The album X X by LOOΠΔ has been listed under a new artist (LOONA) instead of the correct artisti wasnt sue where to post this problem

Newbie

Plan Free/Premium Country   Device Wi Pone 6s Operating System iOS 10   My Question or Issue  The album X X by  LOOΠΔ has been listed under a new artist (LOONA) ins...

Brunelicia

Community Legend

855 Views

1 replies

0 likes

Music
  • 855 Views
  • 1 replies
  • 0 likes

Solved!! 2018 Wrapped: Couldn't See How Much I Listen

PlanPremium Operating System(iOS 12, macOS Mojave) My Question or Issue Hello,I couldn't see how much I listen music on Spotify in 2018 from https://open.spotify.com/view/2018-page . I can see just favorite top 100 and B-Side.I don't understand why I...

Casual Listener

Plan Premium   Operating System (iOS 12, macOS Mojave)   My Question or Issue   Hello, I couldn't see how much I listen music on Spotify in 2018 from https://open.spotify...

Brunelicia

Community Legend

719 Views

1 replies

0 likes

Other
  • 719 Views
  • 1 replies
  • 0 likes

Web Player not working

PlanFreeCountry PolandDevicePersonal ComputerOperating SystemWindows 10 x64 My Question or Issue for the firs time in my life i tried to use the spotify web player [https://open.spotify.com] and all it shows is this (Screenshot), i tried clearing cac...

Regular

Plan Free Country  Poland Device Personal Computer Operating System Windows 10 x64   My Question or Issue  for the firs time in my life i tried to use the spotify web player ...

Nico

Community Legend

731 Views

3 replies

0 likes

Music
Other
  • 731 Views
  • 3 replies
  • 0 likes

pause symbol not showing when playing music

The pause button does not show when I play music in the web player. I am using Google Chome browser Version 55.0.2883.87 mWindows 8.1 64x

Regular

The pause button does not show when I play music in the web player.    I am using Google Chome browser Version 55.0.2883.87 m Windows 8.1 64x

Nico

Community Legend

1049 Views

1 replies

0 likes

Web Player
Windows
  • 1049 Views
  • 1 replies
  • 0 likes

Can't log in Spotify web player.

So I just starting my playlist as I usually do from my bookmarks and I just can't use the web player. I can't log in from Chrome and IE, I dont' have any other available options right now. Tried incognito mode, I get the log in screen, it starts to l...

Regular

So I just starting my playlist as I usually do from my bookmarks and I just can't use the web player.  I can't log in from Chrome and IE, I dont' have any other available options right now.&n...

Nico

Community Legend

1169 Views

1 replies

2 likes

Web Player
Windows
  • 1169 Views
  • 1 replies
  • 2 likes