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Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • scxttlxnd
  • Newbie
  • 575 Views
  • 4 replies
  • 2 likes
  • Other
  • 575 Views
  • 4 replies
  • 2 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 17182 Views
  • 8 replies
  • 1 likes
  • Other
  • 17182 Views
  • 8 replies
  • 1 likes

2018 Update

This morning I woke up to an updated version of Spotify, and it has dampened my mood significantly. Before the update I had the option to save songs and like songs. Seeing as I was saving songs I didn’t bother to like a lot of them. However, with the...

  • Visitor
  • This morning I woke up to an updated version of Spotify, and it has dampened my mood significantly. Before the update I had the option to save songs and like songs. Seeing as I was saving songs I did...
  • kj8nef-d0_tzl
  • Newbie
  • 4152 Views
  • 3 replies
  • 3 likes
  • 4152 Views
  • 3 replies
  • 3 likes

Onkyo TX-NR609 - Do all models have Spotify capability?

Hi, I've a Onkyo TX-NR609 AV amplifier, and have seen a few posts about Spotify capability on the amp.Did all models have this? It doesn't have inbuilt wifi, but the ethernet port - i purchased it in 2012.CheersDai

  • Newbie
  •   Hi,   I've a Onkyo TX-NR609 AV amplifier, and have seen a few posts about Spotify capability on the amp. Did all models have this?  It doesn't have inbuilt wifi, but the eth...
  • 495 Views
  • 0 replies
  • 0 likes
  • 495 Views
  • 0 replies
  • 0 likes

Troubleshooting with a Chromebook

PlanFreeCountryUSA DeviceSamsung Chromebook My Question or IssueSpotify no longer works and I have tried everything on the troubleshooting page. I want to reinstall it. How do I reinstall it on a Samsung Chromebook?

  • Newbie
  • Plan Free Country USA  Device Samsung Chromebook  My Question or Issue Spotify no longer works and I have tried everything on the troubleshooting page. I want to reinstall it. How do...
  • 253 Views
  • 0 replies
  • 0 likes
  • Samsung
  • 253 Views
  • 0 replies
  • 0 likes

Solved!! Disappearing songs

PlanPremiumCountryNew ZealandDeviceSamsung Galaxy A3, PC ComputerMy Question or IssueFeature suggestion / clarification. I had a song in one of my playlists ("Let Timber Hold" by Dustin Tebbutt). This song has disappeared from Spotify. I suppose it i...

  • Casual Listener
  • Plan Premium Country New Zealand Device Samsung Galaxy A3, PC Computer My Question or Issue Feature suggestion / clarification.   I had a song in one of my playlists  ("Let Timber ...
  • petebisley
  • Casual Listener
  • 485 Views
  • 2 replies
  • 0 likes
  • 485 Views
  • 2 replies
  • 0 likes

Spotify Canada free w/commercial edition works on all devices in Canada except Amazon Alexa

PlanFree/PremiumCountry CanadaDevicePC, android phone, amazon dot&spotMy Question or Issue This may have been asked before but I couldn't find the information. I am just curious as to why the Free version of Spotify in Canada works on all devices (ev...

  • Newbie
  •   Plan Free/Premium Country  Canada Device PC, android phone, amazon dot&spot My Question or Issue   This may have been asked before but I couldn't find the information. ...
  • magnusholmqvist
  • Spotify
  • 498 Views
  • 1 replies
  • 0 likes
  • 498 Views
  • 1 replies
  • 0 likes

So I accidentally disliked two songs and now I can’t get them to play. What can I do? :(

PlanFreeCountryWales DeviceIphone 6s+Operating SystemIOS 11.4 My Question or Issuehow can I unlike a song so that it will play again?

  • Newbie
  • Plan Free Country Wales  Device Iphone 6s+ Operating System IOS 11.4   My Question or Issue how can I unlike a song so that it will play again?    
  • 510 Views
  • 0 replies
  • 0 likes
  • 510 Views
  • 0 replies
  • 0 likes

Someone on my account and "sign out on all devices" won't work

PlanFreeCountryUK DeviceAllOperating SystemAndroid, Windows 10, AND Web browser My Question or IssueA Spotify Connect notification popped up on my phone tonight, it said that sound was being sent to "Web Player (Chrome)". The problem was, it wasn't m...

  • Casual Listener
  •   Plan Free Country UK   Device All Operating System Android, Windows 10, AND Web browser   My Question or Issue A Spotify Connect notification popped up on my phone tonigh...
  • hybridtree
  • Casual Listener
  • 373 Views
  • 1 replies
  • 0 likes
  • Connect
  • 373 Views
  • 1 replies
  • 0 likes

Partner with a Licensed Therapist to Save Lives Through Music

Hello, My name is Tashayla Williams and I am a Licensed Professional Counselor and the founder of Life Embodied Therapy. I am in the process of completing my dissertation ' Content Analysis of Rap Lyrics to Understand The Lived Experiences of Drug Of...

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  • Newbie
  • Hello, My name is Tashayla Williams and I am a Licensed Professional Counselor and the founder of Life Embodied Therapy. I am in the process of completing my dissertation ' Content Analysis of Rap Ly...
  • 584 Views
  • 0 replies
  • 0 likes
  • All Platforms
    Partnership
  • 584 Views
  • 0 replies
  • 0 likes

LG SK10Y Soundbar troubles

PlanPremiumCountry FRANCEDeviceiPhone6 + Imac 2013 + LG SK10YOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue LG sound bar does not show up in devices. It is connected on my network of course.

  • Newbie
  • Plan Premium Country  FRANCE Device iPhone6 + Imac 2013 + LG SK10Y Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  LG sound bar doe...
  • 856 Views
  • 0 replies
  • 9 likes
  • 856 Views
  • 0 replies
  • 9 likes

Amazon Echo stops my Phone Playback

What is the correct way of using Spotify on Amazon Echo?Ich connected my (premium) spotify account to my Echo, which works quite good as long as I'm at home. But everytime I'm on the road listening to Spotify via Android-App and bluetooth and my girl...

  • Casual Listener
  • What is the correct way of using Spotify on Amazon Echo? Ich connected my (premium) spotify account to my Echo, which works quite good as long as I'm at home. But everytime I'm on the road listening...
  • Alvarock
  • Casual Listener
  • 9891 Views
  • 12 replies
  • 2 likes
  • Other
  • 9891 Views
  • 12 replies
  • 2 likes

playlist filter search not working

PlanPremiumCountry UKDeviceSamsung Galaxy 8Operating SystemAndroid Oreo My Question or IssueWhen entering a playlist I've curated, and typing an artist in the Filter search bar at the top, this pulls up all related results for that artist. However, w...

  • Newbie
  • Plan Premium Country  UK Device Samsung Galaxy 8 Operating System Android Oreo   My Question or Issue When entering a playlist I've curated, and typing an artist in the Filte...
  • Sebasty
  • Spotify Star
  • 1087 Views
  • 1 replies
  • 1 likes
  • 1087 Views
  • 1 replies
  • 1 likes

standard albums wrongfully shown as compilations

Some albums are wrongfully shown as compilations when it's normal albums and not compilations.No possibility to edit this via the Line-In tool.How these errors can be fixed ?

  • Newbie
  • Some albums are wrongfully shown as compilations when it's normal albums and not compilations. No possibility to edit this via the Line-In tool. How these errors can be fixed ?
  • 327 Views
  • 0 replies
  • 1 likes
  • 327 Views
  • 0 replies
  • 1 likes

Solved!! Spotify not always scrobbling local files to last.fm.

When I listen to any online tracks in the spotify catalogue it scrobbles perfectly fine. But when I use my own local files on my laptop it seemingly scrobbles at random. i.e. Some tracks are scrobbled while others are not. It used to work perfectly f...

  • Casual Listener
  • When I listen to any online tracks in the spotify catalogue it scrobbles perfectly fine. But when I use my own local files on my laptop it seemingly scrobbles at random. i.e. Some tracks are scrobble...
  • Sebasty
  • Spotify Star
  • 9805 Views
  • 10 replies
  • 0 likes
  • music
    Other
  • 9805 Views
  • 10 replies
  • 0 likes

Solved!! Spotify Connect iteufel air play

Since yesterday i am not able to use my iteufel air box with spotify connect anymore. This was the most important feature of the box. Why is spotify allowed removing this feature from my device for that we have paid a lot of money. To connect via Blu...

  • Casual Listener
  • Since yesterday i am not able to use my iteufel air box with spotify connect anymore. This was the most important feature of the box. Why is spotify allowed removing this feature from my device for t...
  • peterhein
  • Newbie
  • 3134 Views
  • 11 replies
  • 3 likes
  • Other
  • 3134 Views
  • 11 replies
  • 3 likes

Linux 4.14.4-64 Chrome/Firefox web player wont load

I Havn't been able to get the web player to load for about a month now. When the page loads it loads everything but the album art and clicking any song results in "Oooops, something went wrong with the playback"I've looked in the developers console i...

  • Casual Listener
  • I Havn't been able to get the web player to load for about a month now. When the page loads it loads everything but the album art and clicking any song results in "Oooops, something went wrong with t...
  • SunOSUnix
  • Casual Listener
  • 1411 Views
  • 3 replies
  • 0 likes
  • 1411 Views
  • 3 replies
  • 0 likes

Two Amazon Alexa Speakers Named Wrong In Spotify App

I have three amazon speakers named Kitchen, Living Room & Bedroom, plus a pairing of Living Room & Kitchen. These are listed correctly in my Alex App, however, in my Spotify app I have Bedroom and the Living Room & Kitchen pairing, and the other two ...

  • Casual Listener
  • I have three amazon speakers named Kitchen, Living Room & Bedroom, plus a pairing of Living Room & Kitchen. These are listed correctly in my Alex App, however, in my Spotify app I have Bedroo...
  • BreHull
  • Newbie
  • 25121 Views
  • 8 replies
  • 14 likes
  • Other
  • 25121 Views
  • 8 replies
  • 14 likes

spotify web player still skips

Been having limitless issues with web player skipping songs. Read and tried all suggested tips and fixes but nothing lasts very long. The problem returns within a couple of hours. Such a pity as have been spending months creating fav playlists which ...

  • Newbie
  • Been having limitless issues with web player skipping songs. Read and tried all suggested tips and fixes but nothing lasts very long. The problem returns within a couple of hours. Such a pity as have...
  • 340 Views
  • 0 replies
  • 0 likes
  • 340 Views
  • 0 replies
  • 0 likes

See songs Removed From Playlists

Spotify UsernamemikelasherPlanFreeCountry USADeviceWebplayer, ChromeOperating SystemWindows 7 My Question or Issue Is there a way to see songs removed from free playlists that were reduced down to 16 songs by the new changes?

  • Newbie
  • Spotify Username mikelasher Plan Free Country  USA Device Webplayer, Chrome Operating System Windows 7   My Question or Issue  Is there a way to see songs removed from free...
  • 452 Views
  • 0 replies
  • 1 likes
  • 452 Views
  • 0 replies
  • 1 likes

Billed Twice.

Spotify Usernamebrycedewolf2PlanPremiumCountry United StatesDeviceiPod 6Operating System(iOS 11.3.1) My Question or Issue I purchased the $4.99 student discount as a high school student taking college classes as extra credit thinking I could get the ...

  • Newbie
  • Spotify Username brycedewolf2 Plan Premium Country  United States Device iPod 6 Operating System (iOS 11.3.1)   My Question or Issue   I purchased the $4.99 student discou...
  • Sebasty
  • Spotify Star
  • 652 Views
  • 1 replies
  • 0 likes
  • music
    Other
  • 652 Views
  • 1 replies
  • 0 likes

Spotify web player loads but cannot play music behind corporate firewall

Hi guys, I'm behind a corporate firewall/proxy and I can load https://open.spotify.com but no music plays. Here are the console log errors: -----------------------------------web-player.ac4113d7.js:1 WebSocket connection to 'wss://lon-dealer.spotify....

  • Newbie
  • Hi guys,   I'm behind a corporate firewall/proxy and I can load https://open.spotify.com but no music plays.   Here are the console log errors:   --------------------------------...
  • thierryduc
  • Newbie
  • 3281 Views
  • 5 replies
  • 4 likes
  • 3281 Views
  • 5 replies
  • 4 likes