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Solved!! Cleaning my listening history?

My android phone automatically connected to someone's smart speaker or TV or something and they went on to a few hours of listening before I noticed and disconnected from that device. Now two weeks later my "what's new" and "recently played" views ke...

Music Fan

cptbrauer

Newbie

61517 Views

7 replies

4 likes

  • 61517 Views
  • 7 replies
  • 4 likes

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

Moderator

lilbearks

Visitor

38577 Views

215 replies

19 likes

Other
  • 38577 Views
  • 215 replies
  • 19 likes

Car Player

Hello Since the last upgrade to 8.4.74 I can play music in my car (Skoda Oktavia 2015) over USB. The car has not the CarPlay feature as the newer have. It’s just USB. If the IPhone is connected over USB In the display all the track information are vi...

Newbie

Hello  Since the last upgrade to 8.4.74 I can play music in my car (Skoda Oktavia 2015) over USB. The car has not the CarPlay feature as the newer have. It’s just USB.   If the IPhone is...

437 Views

0 replies

0 likes

Connect
Music
  • 437 Views
  • 0 replies
  • 0 likes

Why isn't my podcast uploading from Podbean?

My Question or Issue My podcast is taking over an hour to upload from Podbean to Spotify which isn't normal. It is already on every other platform.

Newbie

    My Question or Issue  My podcast is taking over an hour to upload from Podbean to Spotify which isn't normal. It is already on every other platform.

815 Views

0 replies

0 likes

Other
  • 815 Views
  • 0 replies
  • 0 likes

Problem playing my playlists on Amazon Echo 2

Plan: Premium (Family)Country: UK Device: Amazon Echo 2 I'm trying to play my playlist on Spotify using Alexa voice commands, but it can't find playlist not published by 'Spotify'. Case 1: I have a playlist called "Piano", and when I say 'Alexa, play...

Casual Listener

Plan: Premium (Family) Country: UK  Device:  Amazon Echo 2   I'm trying to play my playlist on Spotify using Alexa voice commands, but it can't find playlist not pub...

davidmorenomad

Casual Listener

3911 Views

2 replies

1 likes

Other
  • 3911 Views
  • 2 replies
  • 1 likes

Superuser Contribution Discovery Weekly List is not Updating after several Weeks of Spotify Usage

Hi,my "Your Discovery Weekly" Playlist is not updating on Mondays as it should.While my account is a bit older I use Spotify regulary since approx 2 month and am a premium Member since 3 weeks. What can I do to ensure the List is updated weekly ? Sim...

Newbie

Hi, my "Your Discovery Weekly" Playlist is not updating on Mondays as it should. While my account is a bit older I use Spotify regulary since approx 2 month and am a premium Member since 3 weeks. ...

Katerina

Spotify Legend

508 Views

1 replies

0 likes

Other
  • 508 Views
  • 1 replies
  • 0 likes

[Web Player][Music] Web Player - Skips songs partway through

Hey Spotify, Recently while using the web player I've began to notice that certain songs cannot be played completely, and cut out at a certain point and do not skip to the next playable section, but instead just end. I suspect this has something to d...

Newbie

Hey Spotify,   Recently while using the web player I've began to notice that certain songs cannot be played completely, and cut out at a certain point and do not skip to the next playable sect...

401 Views

0 replies

0 likes

Music
Web Player
  • 401 Views
  • 0 replies
  • 0 likes

Superuser Contribution Don't have Discover Weekly playlist

- Subscription: premium through family plan- The account is registered in Mexico- 4 weeks using Spotify, tons of songs and albums "saved", daily listening I have checked:- under "Playlists"- under "Browse"- Directly searching for "Discover Weekly" in...

Newbie

- Subscription: premium through family plan - The account is registered in Mexico - 4 weeks using Spotify, tons of songs and albums "saved", daily listening   I have checked: - under "Playl...

Daisy

Spotify Legend

1879 Views

1 replies

0 likes

Other
  • 1879 Views
  • 1 replies
  • 0 likes

Superuser Contribution Que comience la radio de la playlist automáticamente

Buenas noches! Antes yo era feliz! Se acababa la reproducción de una playlist y automáticamente se reproducía la radio de esta playlist, era feliz, conocía nuevos grupos y la música sonaba infinitamente, era feliz. Qué ha pasado? Ya no soy feliz! Me ...

Newbie

      Buenas noches!   Antes yo era feliz! Se acababa la reproducción de una playlist y automáticamente se reproducía la radio de esta playlist, era feliz, conocía nuevos gru...

Jemi

Spotify Legend

1028 Views

1 replies

0 likes

Music
  • 1028 Views
  • 1 replies
  • 0 likes

Streambeet

I heard from indie band guru (a seemingly reputable source) that the company "Streambeet" is supposedly a way to pay for actual listeners that doesn't use bots/click farms, but I also don't know if there's a way to verify other than with Spotify Dire...

Newbie

I heard from indie band guru (a seemingly reputable source) that the company "Streambeet" is supposedly a way to pay for actual listeners that doesn't use bots/click farms, but I also don't know if t...

926 Views

0 replies

2 likes

Other
  • 926 Views
  • 0 replies
  • 2 likes

Spotify Gear S3 Bugs

Plan:Premium Device:Samsung Gear S3 Frontier & Samsung Galaxy S7 edgeOperating System:Tizen 3.0.0.2 & Android 8.0App Version:1.2.1 & 8.4.74.463 My Question or Issue: Hey guys, some days ago I got the Gear S3 to replace my Smart Watch 3. The main reas...

Newbie

Plan: Premium   Device: Samsung Gear S3 Frontier & Samsung Galaxy S7 edge Operating System: Tizen 3.0.0.2 & Android 8.0 App Version: 1.2.1 & 8.4.74.463   My Question o...

994 Views

0 replies

4 likes

Samsung
  • 994 Views
  • 0 replies
  • 4 likes

Superuser Contribution Local files on TV?

PlanPremiumCountry AustriaDeviceAmazon Fire TV StickOperating SystemAmazon Fire TV Stick My Question or Issue I was wondering if it's possible to add local files to a playlist from a pc and somehow synchronize these with the Spotify app on Fire TV St...

Newbie

Plan Premium Country  Austria Device Amazon Fire TV Stick Operating System Amazon Fire TV Stick   My Question or Issue   I was wondering if it's possible to add local files ...

Jemi

Spotify Legend

5484 Views

1 replies

3 likes

Other
  • 5484 Views
  • 1 replies
  • 3 likes

Spotify in Firefox Doesn't work

This problem has come up before, but remains unsolved. Web Player does not play anything in Firefox 62.0.3, but does in Chrome. OS is macOS 10.12.6. How is it possible that this is still a problem?

Regular

This problem has come up before, but remains unsolved. Web Player does not play anything in Firefox 62.0.3, but does in Chrome. OS is macOS 10.12.6.   How is it possible that this is still a p...

Nico

Community Legend

593 Views

1 replies

0 likes

Music
Other
  • 593 Views
  • 1 replies
  • 0 likes

Graduates and Internships

Does Spotify limit internships to only current students? I graduated last year and I plan to attend grad school next fall; however, I’d also like the opportunity to intern with Spotify to get some experience within the music business since it’s my dr...

Newbie

Does Spotify limit internships to only current students? I graduated last year and I plan to attend grad school next fall; however, I’d also like the opportunity to intern with Spotify to get some ex...

738 Views

0 replies

0 likes

  • 738 Views
  • 0 replies
  • 0 likes

unable to play music

PlanFreeCountry HungaryDevice Operating System My Question or Issue My account failed to play music on any device (pc, laptop, mobile). I tried to log out, checked the connection, tried basically everything what's in the list on the support page. My ...

Newbie

Plan Free Country  Hungary Device   Operating System     My Question or Issue  My account failed to play music on any device (pc, laptop, mobile). I tried to log ou...

Nico

Community Legend

300 Views

1 replies

0 likes

Music
  • 300 Views
  • 1 replies
  • 0 likes

Two Artists with the Same Name

There are two artists on spotify with the same name; one is the Kpop group "SEVENTEEN", while the other is an indie producer, "seventeen" (soundcloud.com/danilosmos). Somehow, the latter's music appears on SEVENTEEN's artist page, which has caused a ...

Casual Listener

There are two artists on spotify with the same name; one is the Kpop group "SEVENTEEN", while the other is an indie producer, "seventeen" (soundcloud.com/danilosmos). Somehow, the latter's music appe...

495 Views

0 replies

0 likes

Other
  • 495 Views
  • 0 replies
  • 0 likes

All songs stop after 9 seconds

I have been using the Spotify web player just fine for months on Chrome and now all of a sudden songs only play for 9 seconds. My browser is up to date and nothing else has changed but how long I can play a song. How do you fix this problem? I am usi...

Newbie

I have been using the Spotify web player just fine for months on Chrome and now all of a sudden songs only play for 9 seconds. My browser is up to date and nothing else has changed but how long I can...

Nico

Community Legend

1167 Views

1 replies

2 likes

Music
  • 1167 Views
  • 1 replies
  • 2 likes

Spotify Connect & auto-play music (after playlist finished...)

Can I use the auto-play music (continous music based on selected playlist) feature on a Spotify connect speaker? When music is playing I can't change the settings of "playback" from a mobile device ... does it depend from the device it was last playi...

Regular

Can I use the auto-play music (continous music based on selected playlist) feature on a Spotify connect speaker? When music is playing I can't change the settings of "playback" from a mobile device ....

405 Views

0 replies

0 likes

Connect
  • 405 Views
  • 0 replies
  • 0 likes

Fix Chromecast Audio connection issues (volume, song controls)

Hey! I have the same or similar issues as mentioned in this closed Ongoing issues thread. This already happened to me in 2017 (or maybe also before, can’t remember the dates exactly), but then I reported it here and after a while it seemed to have be...

Casual Listener

Hey! I have the same or similar issues as mentioned in this closed Ongoing issues thread. This already happened to me in 2017 (or maybe also before, can’t remember the dates exactly), but then I repo...

francoboy7

Regular

3621 Views

4 replies

7 likes

Android
Connect
  • 3621 Views
  • 4 replies
  • 7 likes

Will Spotify ever fix the shuffle feature?

I have a playlist with over a thousand songs on it and it will play the same 200-300 over and over again. There are other songs that have haven't even been played yet or maybe once. Upon research I see that many others like me have this problem. The ...

Casual Listener

I have a playlist with over a thousand songs on it and it will play the same 200-300 over and over again.  There are other songs that have haven't even been played yet or maybe once.  Upon ...

disappointed5

Casual Listener

739 Views

1 replies

7 likes

Other
  • 739 Views
  • 1 replies
  • 7 likes

Banner ads covering last song on playlist

PlanFreeCountryThe U.S. DeviceAcer Chromebook CB3-131Operating SystemChrome OS Version **bleep**.0.3497.95 My Question or IssueAs you can see, the ad covers the last song (there is one more song below Inside Out)

Casual Listener

Plan Free Country The U.S.  Device Acer Chromebook CB3-131 Operating System Chrome OS Version **bleep**.0.3497.95    My Question or Issue As you can see, the ad cove...

squaresquaresqu

Casual Listener

1120 Views

1 replies

1 likes

Music
  • 1120 Views
  • 1 replies
  • 1 likes

change profile photo from within web player

I do not have, nor do I want, any of the Spotify apps. I only use the desktop player. I've removed all connections to facebook but my facebook profile photo remains. I need to change it, but it seems that this can only be done from within a Spotify a...

Casual Listener

  I do not have, nor do I want, any of the Spotify apps. I only use the desktop player. I've removed all connections to facebook but my facebook profile photo remains. I need to change&nbs...

Loxer

Community Legend

3931 Views

3 replies

0 likes

Other
  • 3931 Views
  • 3 replies
  • 0 likes