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Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

  • Moderator
  • Moderator
  • Kitty_136
  • Visitor
  • 17570 Views
  • 110 replies
  • 11 likes
  • Other
  • 17570 Views
  • 110 replies
  • 11 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • のぞみ
  • Visitor
  • 21490 Views
  • 9 replies
  • 2 likes
  • Other
  • 21490 Views
  • 9 replies
  • 2 likes

Superuser Contribution All ECM Classical albums have lost their "work" information in the track name.

Premium, UK, All devices and OS My Question or IssueThis makes it hard to know which work is playing when an album has two or more works: See screenshots below: BEFORE: AFTER:

Screenshot 2018-10-20 17.14.54.png Screenshot 2018-10-20 17.14.33.png
  • Gig Goer
  • Premium, UK, All devices and OS   My Question or Issue This makes it hard to know which work is playing when an album has two or more works: See screenshots below:   BEFORE: &n...
  • Peter
  • Spotify Legend
  • 423 Views
  • 1 replies
  • 0 likes
  • music
  • 423 Views
  • 1 replies
  • 0 likes

Superuser Contribution Loss quality image / Pierdo calidad en las imágenes

Hola a todos, mi siguiente consulta es acerca de las fotos en las playlist. Quisiera saber específicamente como hacer para que la foto que hago quede con la mayor calidad posible, como las que tienen todas las playlist de Spotify. Probé con diferente...

  • Regular
  • Hola a todos, mi siguiente consulta es acerca de las fotos en las playlist. Quisiera saber específicamente como hacer para que la foto que hago quede con la mayor calidad posible, como las que tienen...
  • Peter
  • Spotify Legend
  • 2400 Views
  • 1 replies
  • 0 likes
  • Other
  • 2400 Views
  • 1 replies
  • 0 likes

Superuser Contribution Web Player not working in Chrome

When I open the Web Player it says:I go to the support site and it tells me to go to settings and enable 'Allow sites to play protected content (recommended)'. It is. I don't know what to do next, Chrome is up to date, I even redownloaded it, I've re...

Screen Shot 2018-08-11 at 3.44.07 PM.png
  • Casual Listener
  • When I open the Web Player it says: I go to the support site and it tells me to go to settings and enable 'Allow sites to play protected content (recommended)'. It is. I don't know what to ...
  • sharp-spark
  • Roadie
  • 5564 Views
  • 8 replies
  • 5 likes
  • Other
  • 5564 Views
  • 8 replies
  • 5 likes

Spotify Google Maps integration on iOS

Latest iOS12, iPhone 8 P, both Google Maps and Spotify are up to date, I am following this article, https://support.spotify.com/us/listen_everywhere/in_the_car/google-maps/ to enable the Spotify integration in Google Maps, however, I do not see any M...

  • Newbie
  • Latest iOS12, iPhone 8 P, both Google Maps and Spotify are up to date,   I am following this article, https://support.spotify.com/us/listen_everywhere/in_the_car/google-maps/ to enable th...
  • Noreczek
  • Newbie
  • 896 Views
  • 1 replies
  • 6 likes
  • Other
  • 896 Views
  • 1 replies
  • 6 likes

bug report: pause/play in web player

PlanFree/PremiumDeviceWeb Player; Chrome 70Operating SystemOS X My Question or Issue So the toggling behavior of play/pause from clicks, and from hitting spacebar, are out of sync. Let's say I have the music playing and I hit ; the music does indeed ...

  • Newbie
  • Plan Free/Premium Device Web Player; Chrome 70 Operating System OS X   My Question or Issue  So the toggling behavior of play/pause from clicks, and from hitting spacebar, are out o...
  • joshft91
  • Casual Listener
  • 528 Views
  • 1 replies
  • 1 likes
  • music
    Other
  • 528 Views
  • 1 replies
  • 1 likes

Audio Stutter on PS4

PlanPremiumCountryIrelandDevicePS4 ProOperating System6.02 My Question or IssueI've noticed lately the audio quality on my PS4 in the spotify app stutters many times throughout a song. I've been through https://community.spotify.com/t5/Other-Partners...

  • Regular
  • Plan Premium Country Ireland Device PS4 Pro Operating System 6.02   My Question or Issue I've noticed lately the audio quality on my PS4 in the spotify app stutters many times througho...
  • 1279 Views
  • 0 replies
  • 1 likes
  • 1279 Views
  • 0 replies
  • 1 likes

Superuser Contribution Unlimited account being punctuated with ads

Listening to Spotify through the web-player with my Unlimited account, as I have done for years, but this week I've started getting ads in-between songs. How can I rectify this?

  • Casual Listener
  •   Listening to Spotify through the web-player with my Unlimited account, as I have done for years, but this week I've started getting ads in-between songs. How can I rectify this?
  • Guido
  • Spotify Legend
  • 777 Views
  • 5 replies
  • 0 likes
  • 777 Views
  • 5 replies
  • 0 likes

Superuser Contribution SPOTIFY FOR XBOX 360!

WE WANT THE SPOTIFY APPLICATION FOR XBOX 360! I mean, it's not that I don't have money to buy an Xbox One (I don't have money) but the PS3 has an application, we also deserve that.

81d.png
  • Newbie
  • WE WANT THE SPOTIFY APPLICATION FOR XBOX 360!   I mean, it's not that I don't have money to buy an Xbox One (I don't have money) but the PS3 has an application, we also deserve that. &...
  • Jemi
  • Spotify Legend
  • 1780 Views
  • 1 replies
  • 3 likes
  • Connect
    Other
  • 1780 Views
  • 1 replies
  • 3 likes

Superuser Contribution Available devices

PlanPremiumCountry GermanyDeviceSamsung Galaxy s9+, Android Oreo car radioOperating SystemAndroid OreoMy Question or IssueHello,I connect my car radio unit to the internet using my phones hotspot.But i can't use this connection to stream music via "a...

  • Regular
  • Plan Premium Country    Germany Device Samsung Galaxy s9+, Android Oreo car radio Operating System Android Oreo My Question or Issue Hello, I connect my car radio unit to th...
  • Katerina
  • Spotify Legend
  • 1263 Views
  • 3 replies
  • 0 likes
  • Connect
  • 1263 Views
  • 3 replies
  • 0 likes

Innapropriate ads need to be reported

I've heard an ad for a metal playlist four times now that blatantly threw an f-bomb within seconds of it playing. I don't know about you, but its kinda of an offensive word and super unprofessional for companies to use language in its advertisements ...

  • Newbie
  • I've heard an ad for a metal playlist four times now that blatantly threw an f-bomb within seconds of it playing. I don't know about you, but its kinda of an offensive word and super unprofessional f...
  • 370 Views
  • 0 replies
  • 4 likes
  • music
  • 370 Views
  • 0 replies
  • 4 likes

Google home mini plays alternate versions of songs.

When I ask my google home mini to play certain songs, it plays alternate versions of the song, usually live versions. For example, when I ask it to play one by Metallica, it plays a live version of the song.

  • Newbie
  • When I ask my google home mini to play certain songs, it plays alternate versions of the song, usually live versions. For example, when I ask it to play one by Metallica, it plays a live version...
  • 407 Views
  • 0 replies
  • 2 likes
  • Other
  • 407 Views
  • 0 replies
  • 2 likes

Random Songs Throughout All Playlists Grayed Out

I've had Spotify premium since 2009, but I've never ran into this issue and people have had similar problems, but I can't quite get close to what's going on here. This morning I woke up and random songs have been greyed out and unplayable on both of ...

  • Newbie
  • I've had Spotify premium since 2009, but I've never ran into this issue and people have had similar problems, but I can't quite get close to what's going on here. This morning I woke up and random so...
  • 492 Views
  • 0 replies
  • 0 likes
  • Samsung
  • 492 Views
  • 0 replies
  • 0 likes

Policing commercial use of Spotify

How do Spotify police it's use in commercial contexts - for example Bars, Restaurants etc? Know you're only support personal use, but we all know that businesses use Spotify a lot when they shouldn't. How can they even tell if someone is using it com...

  • Casual Listener
  •   How do Spotify police it's use in commercial contexts - for example Bars, Restaurants etc? Know you're only support personal use, but we all know that businesses use Spotify a lot when they s...
  • SonicEmporium
  • Casual Listener
  • 1721 Views
  • 3 replies
  • 1 likes
  • business
  • 1721 Views
  • 3 replies
  • 1 likes

[Mobile][Social] Choosing multiple fav artists or songs on Tinder profile

Now it's listing some random artists which I have listened by accident. Not my favorite music and I don't talk about anthem song.

  • Regular
  • Now it's listing some random artists which I have listened by accident. Not my favorite music and I don't talk about anthem song.
  • 899 Views
  • 0 replies
  • 1 likes
  • Mobile
    Social
  • 899 Views
  • 0 replies
  • 1 likes

Superuser Contribution App Auto-plays Unwanted Songs in the Background

My Question or Issue As soon as I launch Spotify on my Phone, Web Player (Chrome) seems to develop a life of its own and goes into auto play of questionable songs and playlists. Stopping it doesn't help - after a couple of seconds it skips to another...

  • Casual Listener
  • My Question or Issue  As soon as I launch Spotify on my Phone, Web Player (Chrome) seems to develop a life of its own and goes into auto play of questionable songs and playlists. Stopping it do...
  • Jemi
  • Spotify Legend
  • 707 Views
  • 3 replies
  • 1 likes
  • 707 Views
  • 3 replies
  • 1 likes

Superuser Contribution Discovery Weekly List is not Updating after several Weeks of Spotify Usage

Hi,my "Your Discovery Weekly" Playlist is not updating on Mondays as it should.While my account is a bit older I use Spotify regulary since approx 2 month and am a premium Member since 3 weeks. What can I do to ensure the List is updated weekly ? Sim...

  • Newbie
  • Hi, my "Your Discovery Weekly" Playlist is not updating on Mondays as it should. While my account is a bit older I use Spotify regulary since approx 2 month and am a premium Member since 3 weeks. ...
  • Katerina
  • Spotify Legend
  • 460 Views
  • 1 replies
  • 0 likes
  • Other
  • 460 Views
  • 1 replies
  • 0 likes

Superuser Contribution Invite people listen together a playlist with chat function

Is the any possibilty for Spotify to make a function in the app there you can invite friends to listen a playlist?, listen the music togheter with chat, there we can chat and listen, listeners can suggest a song and the owner av playlist can add it i...

  • Newbie
  • Is the any possibilty for Spotify to make a function in the app there you can invite friends to listen a playlist?, listen the music togheter with chat, there we can chat and listen, listeners can su...
  • Katerina
  • Spotify Legend
  • 818 Views
  • 1 replies
  • 0 likes
  • 818 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Android] Why is so hard to implement a queue that works like a queue?

PlanPremiumCountryBrazilDeviceGalaxy 7Operating SystemAndroid The Add to Queue function in Android Devices is messy and confusing and apparently people at Spotify don't pay attemption on what paying customers think about this. Everybody in every part...

  • Music Fan
  •   Plan Premium Country Brazil Device Galaxy 7 Operating System Android     The Add to Queue function in Android Devices is messy and confusing and apparently  people at...
  • vzamora
  • Music Fan
  • 1358 Views
  • 6 replies
  • 0 likes
  • Other
  • 1358 Views
  • 6 replies
  • 0 likes

Superuser Contribution Grayed out local files and more

PlanPremiumCountry SwedenDevice(PC, Samsung Galaxy Core Prime)Operating System(Windows 10, Andriod) My Question or Issue I have many local files that I listen to through Spotify. I've imported them through Windows Media Player and most of them functi...

  • Newbie
  • Plan Premium Country  Sweden Device (PC, Samsung Galaxy Core Prime) Operating System (Windows 10, Andriod)   My Question or Issue  I have many local files that I listen to th...
  • Jemi
  • Spotify Legend
  • 6795 Views
  • 3 replies
  • 1 likes
  • Other
  • 6795 Views
  • 3 replies
  • 1 likes

Superuser Contribution unable to login with Facebook account on the Samsung Galaxy Watch

On my new Samsung Galaxy watch I can't login with my Facebook account. I see the error message "unable to login" even though my login and password (Facebook) are correct. Bluetooth is set "off" and WLAN is set "on". I checked the Facebook login datas...

  • Newbie
  • On my new Samsung Galaxy watch I can't login with my Facebook account. I see the error message "unable to login" even though my login and password (Facebook) are correct. Bluetooth is set "off" ...
  • Katerina
  • Spotify Legend
  • 942 Views
  • 1 replies
  • 0 likes
  • Samsung
  • 942 Views
  • 1 replies
  • 0 likes