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Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • KrazyM
  • Newbie
  • 1544 Views
  • 15 replies
  • 5 likes
  • Other
  • 1544 Views
  • 15 replies
  • 5 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 17580 Views
  • 8 replies
  • 1 likes
  • Other
  • 17580 Views
  • 8 replies
  • 1 likes

Error from 3rd Party Money Manager App

I have a financial tool app called Mint that helps me manage my money spending and to help calculate and schedule due bills. Spotify was in online bill tool that would connect and tell me what my bill was and when it was due. A very helpful app that ...

  • Casual Listener
  • I have a financial tool app called Mint that helps me manage my money spending and to help calculate and schedule due bills. Spotify was in online bill tool that would connect and tell me what my bil...
  • 429 Views
  • 0 replies
  • 1 likes
  • 429 Views
  • 0 replies
  • 1 likes

Solved!! My Sonos One showed 6 times up in Spotify connect list

Yesterday bought my first Sonos device (one). Had some trouble to install so re-install the device, but then it showed up twice in spotify connect list. One device was able to connect, the other wasn't. In trying to fix it I re-install the sonos more...

  • Casual Listener
  • Yesterday bought my first Sonos device (one). Had some trouble to install so re-install the device, but then it showed up twice in spotify connect list. One device was able to connect, the other wasn...
  • Stefan30
  • Casual Listener
  • 985 Views
  • 4 replies
  • 0 likes
  • Connect
  • 985 Views
  • 4 replies
  • 0 likes

Issue with recommended playlists after hacking

A few months ago my account was in use by what I assume (based on music interests) was a french person. I guess it was hacked, but I can't understand why, as I wasn't paying for a subscription at the time. I did the log out of all devices thing, chan...

  • Regular
  • A few months ago my account was in use by what I assume (based on music interests) was a french person. I guess it was hacked, but I can't understand why, as I wasn't paying for a subscription at the...
  • afterlaugh
  • Regular
  • 460 Views
  • 2 replies
  • 0 likes
  • Other
  • 460 Views
  • 2 replies
  • 0 likes

Searching in playlists is broken

Hello, I've been dealing with a bug where whenever I search within a playlist, the search will display and show the correct songs, but when I click them, it will down right just play the wrong song. The song that it plays will be the song that is in ...

  • Newbie
  • Hello, I've been dealing with a bug where whenever I search within a playlist, the search will display and show the correct songs, but when I click them, it will down right just play the wrong song. ...
  • 1006 Views
  • 0 replies
  • 5 likes
  • music
    Other
  • 1006 Views
  • 0 replies
  • 5 likes

How do you paste spotify song URLs into a playlist?

I recently had a problem with my spotify playlist not being randomized. To fix this, I watched this video: https://www.youtube.com/watch?v=_ibBkjoLO4w&t=96s In the video he copies all of the links and pastes them back into his playlist, no problem. H...

  • Newbie
  • I recently had a problem with my spotify playlist not being randomized. To fix this, I watched this video: https://www.youtube.com/watch?v=_ibBkjoLO4w&t=96s    In the video he co...
  • 1390 Views
  • 0 replies
  • 2 likes
  • 1390 Views
  • 0 replies
  • 2 likes

Android TV App Missing Support for All Input Events

Using a NVIDIA Shield TV, the standard enter key does not select the search box for text entry. The numpad enter, however, does. This behavior seems very inconvenient as many keyboards do not have a numpad, making search via keyboard impossible. It's...

  • Newbie
  • Using a NVIDIA Shield TV, the standard enter key does not select the search box for text entry. The numpad enter, however, does. This behavior seems very inconvenient as many keyboards do not have a ...
  • 361 Views
  • 0 replies
  • 0 likes
  • Other
  • 361 Views
  • 0 replies
  • 0 likes

Trouble playing Spotify on Alexa Echo

I saw a post identical to my problem on the Help Board, that wasn't resolved. Thank you for posting-- I have found a solution! (Added to bottom.)"When I first purchased an Amazon Echo (Alexa), I was able to easily link it to my Spotify premium accoun...

  • Newbie
  • I saw a post identical to my problem on the Help Board, that wasn't resolved. Thank you for posting-- I have found a solution! (Added to bottom.) "When I first purchased an Amazon Echo (Alexa), I wa...
  • 65478 Views
  • 0 replies
  • 42 likes
  • Other
  • 65478 Views
  • 0 replies
  • 42 likes

Gear fit2 pro missing options

On the home page of my spotify app, when I'm on wifi mode, there are only two options to choose from, "search" and "settings". I have tried uninstalling and installing, but it was of no avail. Under "delete downloads" it says I have 7.1 megabytes of ...

  • Newbie
  • On the home page of my spotify app, when I'm on wifi mode, there are only two options to choose from, "search" and "settings". I have tried uninstalling and installing, but it was of no avail.  ...
  • 285 Views
  • 0 replies
  • 0 likes
  • 285 Views
  • 0 replies
  • 0 likes

not starting from the beginning

I listen to a playlist called dubstep don alot, and for some reason songs wont play till the end and start anywhere from 10 seconds to a minute into the next song???? is there a way to stop this from happening? or can someone explain to me why this w...

  • Newbie
  • I listen to a playlist called dubstep don alot, and for some reason songs wont play till the end and start anywhere from 10 seconds to a minute into the next song???? is there a way to stop this from...
  • 643 Views
  • 0 replies
  • 3 likes
  • music
  • 643 Views
  • 0 replies
  • 3 likes

Customize playlist

I will like to know how to customize my playlist by sorting it myself, I have maybe 1 week trying but I haven't find any way to do it, I will appreciate any help. Thank you.

  • Newbie
  • I will like to know how to customize my playlist by sorting it myself, I have maybe 1 week trying but I haven't find any way to do it, I will appreciate any help. Thank you.
  • Bethany_Dawn
  • Community Legend
  • 318 Views
  • 1 replies
  • 0 likes
  • 318 Views
  • 1 replies
  • 0 likes

Web Player loads and opens fine, but then doesn't play

I open Web Player in Chrome (all up to date) and it looks perfectly, but then whenever i try to click play for any song, either in the main window or via the play controls at the bottom of the window, nothing happens. Any ideas?

  • Casual Listener
  • I open Web Player in Chrome (all up to date) and it looks perfectly, but then whenever i try to click play for any song, either in the main window or via the play controls at the bottom of the window...
  • rylz13
  • Casual Listener
  • 4562 Views
  • 6 replies
  • 2 likes
  • 4562 Views
  • 6 replies
  • 2 likes

Solved!! 2017 wrapped stats

I wonder where can I find my stats for 2017. I've been to the 2017 page, but it only shows my top songs from 2017 and other playlists like that. So is there any way I can still check out how many minutes I've listened to music, etc.?

  • Casual Listener
  • I wonder where can I find my stats for 2017. I've been to the 2017 page, but it only shows my top songs from 2017 and other playlists like that. So is there any way I can still check out how man...
  • Pu55YDestr0y3r
  • Casual Listener
  • 65576 Views
  • 3 replies
  • 1 likes
  • music
  • 65576 Views
  • 3 replies
  • 1 likes

Solved!! Denon X3300 no subwoofer signal

Hi,I have a Denon X3300 receiver with Spotify connect feature. I use Android app to connect to the receiver, it works but I get 2.0 only. I cant find a option in the receiver to enable 2.1 (front speakers + subwoffer).

  • Casual Listener
  • Hi, I have a Denon X3300 receiver with Spotify connect feature. I use Android app to connect to the receiver, it works but I get 2.0 only. I cant find a option in the receiver to enab...
  • Teppka
  • Casual Listener
  • 6011 Views
  • 3 replies
  • 0 likes
  • 6011 Views
  • 3 replies
  • 0 likes

playlist personal account and add playlist to artist

How i will need to make?First create a playlist in personal account and add my tracks?and after go to artist profile and add from there a playlist that want to appear in artist profile?Thanks again,bro super comunnity,are amazing Spotify Community.

  • Regular
  • How i will need to make?First create a playlist in personal account and add my tracks?and after go to artist profile and add from there a playlist that want to appear in artist profile?Thanks again,b...
  • 279 Views
  • 0 replies
  • 0 likes
  • Other
  • 279 Views
  • 0 replies
  • 0 likes

Solved!! i can't delete a playlist definitly (forever from url)

Hello.I maked a playlist just to see how is maked and i tryed to delete but in my profile to recent played appear that playlist.And when i acces the link appear like be online and the same when i try to add to my artist profile that playlist.And one ...

  • Regular
  • Hello.I maked a playlist just to see how is maked and i tryed to delete but in my profile to recent played appear that playlist.And when i acces the link appear like be online and the same when i try...
  • Westawn
  • Regular
  • 492 Views
  • 3 replies
  • 0 likes
  • Other
  • 492 Views
  • 3 replies
  • 0 likes

No Daily Mix after 19 days

Hello, I subscribed a premium account the 23 April and still not have my daily mixes ! I have tried to disconnect and reconnect but doesnt work. Any ideas ?

  • Newbie
  • Hello,   I subscribed a premium account the 23 April and still not have my daily mixes ! 😞   I have tried to disconnect and reconnect but doesnt work.   Any ideas ?
  • Luke
  • Spotify Star
  • 360 Views
  • 1 replies
  • 0 likes
  • 360 Views
  • 1 replies
  • 0 likes

Weird slow and tuned down playback on Sony SRS-X99

Sometimes when I start playing music on Sony SRS-X99 speaker through Spotify Connect from my android phone, the first track playback will be slow, tuned down and distorted. It's like the music is slow down 5x and tuned down many keys. It's really cre...

  • Casual Listener
  • Sometimes when I start playing music on Sony SRS-X99 speaker through Spotify Connect from my android phone, the first track playback will be slow, tuned down and distorted. It's like the music i...
  • 430 Views
  • 0 replies
  • 0 likes
  • Connect
    Sony
  • 430 Views
  • 0 replies
  • 0 likes

Mixtapes and the Web Player

So I'm not sure if this is an actual issue or a design flaw. I have a Premium account, but at work, I have to use the Web Player, as I can't download the app to my work computer. I love listening to my mixtapes, yet they don't really work with the we...

  • Casual Listener
  • So I'm not sure if this is an actual issue or a design flaw. I have a Premium account, but at work, I have to use the Web Player, as I can't download the app to my work computer. I love listening to ...
  • 312 Views
  • 0 replies
  • 1 likes
  • Other
  • 312 Views
  • 0 replies
  • 1 likes

Spotify Connect

Hi, I am looking to understand how chromecast vs spotify connect works. I currently have multiple chromecast devices in my house that are linked to my home automation system. I can use it to move music between devices, pause music etc. I have recentl...

  • Newbie
  • Hi,   I am looking to understand how chromecast vs spotify connect works.   I currently have multiple chromecast devices in my house that are linked to my home automation system. I can ...
  • 315 Views
  • 0 replies
  • 0 likes
  • Connect
    Sony
  • 315 Views
  • 0 replies
  • 0 likes

Web Player isn't letting me log in...

So for the past few days, I've been trying to use web player, but every time I try it just takes me to a screen with the Spotify logo and a button that says "log in with Spotify."When I click the button it just goes to a black screen and nothing happ...

  • Casual Listener
  • So for the past few days, I've been trying to use web player, but every time I try it just takes me to a screen with the Spotify logo and a button that says "log in with Spotify." When I click ...
  • Bethany_Dawn
  • Community Legend
  • 740 Views
  • 3 replies
  • 0 likes
  • 740 Views
  • 3 replies
  • 0 likes