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Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • scxttlxnd
  • Newbie
  • 564 Views
  • 4 replies
  • 2 likes
  • Other
  • 564 Views
  • 4 replies
  • 2 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 17180 Views
  • 8 replies
  • 1 likes
  • Other
  • 17180 Views
  • 8 replies
  • 1 likes

Roku tv

Hey Everyone! Still waiting on the Spotify app to come back to roku tv. Any updates on when that is going to happen?

  • Casual Listener
  • Hey Everyone! Still waiting on the Spotify app to come back to roku tv. Any updates on when that is going to happen? 
  • Sethsad1
  • Casual Listener
  • 1028 Views
  • 2 replies
  • 0 likes
  • Other
  • 1028 Views
  • 2 replies
  • 0 likes

Solved!! Spotify Cast Does not Work with TP-Link Router

I have 2 Chromecast pucks connected to a TP-Link Archer C1200 router. The Spotify app worked fine for many months, but now we are having issues. When I cast from my Galaxy S8 or Google Pixel to either Chromecast, the TV will turn on and then Spotify ...

  • Casual Listener
  • I have 2 Chromecast pucks connected to a TP-Link Archer C1200 router. The Spotify app worked fine for many months, but now we are having issues. When I cast from my Galaxy S8 or Google Pixel to eithe...
  • kbeasley1222
  • Casual Listener
  • 2679 Views
  • 1 replies
  • 0 likes
  • 2679 Views
  • 1 replies
  • 0 likes

[PS4] PS4 Audio Quality in 2018

Hello, Spotify for PS4 was launched 3 years ago. Ever since you've kept updating it few times a year adding some new features to it. However, one thing you've never paid attention to is the SOUND QUALITY. For all these 3 years there's been countless ...

  • Casual Listener
  • Hello,   Spotify for PS4 was launched 3 years ago. Ever since you've kept updating it few times a year adding some new features to it.   However, one thing you've never paid attention t...
  • Erickguevarac
  • Newbie
  • 9010 Views
  • 5 replies
  • 26 likes
  • Connect
    Other
    PlayStation
  • 9010 Views
  • 5 replies
  • 26 likes

Premium use for non-profit public events

Hey Spotify! I love having my personal subscription with you guys, but I work with a non-profit organization called Youth For Christ. I'd love to be able to play your music at public youth retreats or other youth events with the premium experience. I...

  • Newbie
  • Hey Spotify! I love having my personal subscription with you guys, but I work with a non-profit organization called Youth For Christ. I'd love to be able to play your music at public youth retreats o...
  • 938 Views
  • 0 replies
  • 1 likes
  • 938 Views
  • 0 replies
  • 1 likes

Solved!! Amazon echo "Alexa : I can't find songs by ... on spotify"

Hello everybody I don't know if anybody else has this problem with the new Amazon Echo 2nd generation but no matter what I ask Alexa to play on Spotify I always get the same message : I can't find songs by (artist) on spotify! I have setted Spotify i...

  • Casual Listener
  •   Hello everybody      I don't know if anybody else has this problem with the new Amazon Echo 2nd generation but no matter what I ask Alexa to play on Spotify I always ge...
  • NewbieinPA
  • Newbie
  • 137594 Views
  • 40 replies
  • 8 likes
  • 137594 Views
  • 40 replies
  • 8 likes

Search Results Change Request?

Hello! I am curious here and just trying to help out an up-and-coming band! One of my favorite bands, Spanish Love Songs, don't show up when you search this phrase. The main result is a playlist, and only one artist shows up "Gypsy Flamenco Masters"....

  • Newbie
  • Hello!     I am curious here and just trying to help out an up-and-coming band!  One of my favorite bands,  Spanish Love Songs,  don't show up when you search this phr...
  • 319 Views
  • 0 replies
  • 0 likes
  • 319 Views
  • 0 replies
  • 0 likes

JBL Charge 3 isn't supported by Spotify

Hi,I'd like to know when will my speaker will be supported by Spotify? At the moment, to play spotify on my speaker, I need to go put my Macbook's audio output to the Bluethoot speaker.Are JBL Charge 3 speakers planned to be supported by Spotify any ...

  • Visitor
  • Hi, I'd like to know when will my speaker will be supported by Spotify? At the moment, to play spotify on my speaker, I need to go put my Macbook's audio output to the Bluethoot speaker. Are JBL Ch...
  • 2001 Views
  • 0 replies
  • 8 likes
  • 2001 Views
  • 0 replies
  • 8 likes

Solved!! PS4 ; No Sound

I'm having trouble with the sound in the app. It says it's playing , but no sound will happen. Even when I click the home button, there are no sounds while in my PS4 Home Menu , only when I close the app , does any sound come back

  • Casual Listener
  • I'm having trouble with the sound in the app. It says it's playing , but no sound will happen. Even when I click the home button, there are no sounds while in my PS4 Home Menu , only when I close the...
  • Spawner
  • Newbie
  • 69280 Views
  • 11 replies
  • 5 likes
  • 69280 Views
  • 11 replies
  • 5 likes

Spotify Connect Needs to default to current device!

The spoitfy connect feature is nice in that I can start music on my Sonos speakers using my iPhone and the Spotify app. But, two times now I have started the spotify app away from home, and the app defaults to playing on the sonos speakers in my home...

  • Newbie
  • The spoitfy connect feature is nice in that I can start music on my Sonos speakers using my iPhone and the Spotify app. But, two times now I have started the spotify app away from home, and the app d...
  • 438 Views
  • 0 replies
  • 0 likes
  • Connect
  • 438 Views
  • 0 replies
  • 0 likes

Solved!! [PS4] - Very Poor Quality

Good Afternoon,I've been a Spotify premium user for about 2 years now and I LOVE the service. I use it all the time on all sorts of devices. I recently discovered that you guys made an app for the PS4 and wanted to try it out and provide some feedbac...

  • Casual Listener
  • Good Afternoon, I've been a Spotify premium user for about 2 years now and I LOVE the service. I use it all the time on all sorts of devices. I recently discovered that you guys made an app for th...
  • user-removed
  • Not applicable
  • 5426 Views
  • 4 replies
  • 0 likes
  • Connect
    music
    Other
  • 5426 Views
  • 4 replies
  • 0 likes

Altered states of consciousness and Spotify dumb mode

A friend wants to make some suggestions. When experiencing Spotify in an altered state of consciousness, could you please make the following helpful changes accessible through a ‘dumb mode’ button. 1) Please slow down the scrolling speed to reduce vi...

  • Newbie
  • A friend wants to make some suggestions.    When experiencing Spotify in an altered state of consciousness, could you please make the following helpful changes accessible through a ‘dumb ...
  • 489 Views
  • 0 replies
  • 0 likes
  • 489 Views
  • 0 replies
  • 0 likes

Spotify on PS4 Pro wont load!

Spotify app on my PS4 Pro wont load. Stuck on the attached screen! Everything is correct versionTried resettingTried redownloading SpotifyEven tried re-intialising my PS4 Pro Please help!

  • Casual Listener
  • Spotify app on my PS4 Pro wont load. Stuck on the attached screen!   Everything is correct version Tried resetting Tried redownloading Spotify Even tried re-intialising my PS4 Pro   ...
  • Khrossjoints
  • Newbie
  • 1020 Views
  • 1 replies
  • 1 likes
  • 1020 Views
  • 1 replies
  • 1 likes

Solved!! Denon AVR-X2100W - No Spotify Connect

Just purchased a new Denon receiver and everything is working OK except Spotify connect, it doesn't show as a device on the connect page. I can stream everything via AirPlay OK, but connect doesn't show. They are both running on the same network, but...

  • Regular
  • Just purchased a new Denon receiver and everything is working OK except Spotify connect, it doesn't show as a device on the connect page. I can stream everything via AirPlay OK, but connect doesn't s...
  • arik520r
  • Newbie
  • 99293 Views
  • 505 replies
  • 3 likes
  • Denon
  • 99293 Views
  • 505 replies
  • 3 likes

Songkick artist page is not mine

Hi,The songkick artist page linked to my spotify account is not mine. Here is the artist linked automatically to my Spotify page: And here is my true artist page:How can I tell Spotify my Songkick page is "Dead Sea (FR)" and not "The Dead Sea" ? Than...

Capture d’écran 2018-04-14 à 17.28.26.png Capture d’écran 2018-04-14 à 17.34.52.png
  • Newbie
  • Hi, The songkick artist page linked to my spotify account is not mine.   Here is the artist linked automatically to my Spotify page:   And here is my true artist page: How can...
  • 423 Views
  • 0 replies
  • 0 likes
  • Other
  • 423 Views
  • 0 replies
  • 0 likes

Spotify is not listed in google home app

I used to play Spotify on google home mine and now can’t link it to my premium Spotify account

  • Regular
  • I used to play Spotify on google home mine and now can’t link it to my premium Spotify account 
  • fleshs
  • Newbie
  • 592 Views
  • 2 replies
  • 0 likes
  • Other
  • 592 Views
  • 2 replies
  • 0 likes

Spotify on Gear Fit 2 - can't use it as a remote for other soruces

Hey all, I just bought the Gear Fit 2 in order to fullfill two use cases: #1: Remote Control, Daily UsageSetup: Gear Fit 2 > BT > iPhone; BT Headset > BT > iPhone,Spotify > Gear Fit (remote control) > iPhone=> Didn't get this to work at all Is this p...

  • Newbie
  • Hey all,        I just bought the Gear Fit 2 in order to fullfill two use cases:   #1: Remote Control, Daily Usage Setup: Gear Fit 2 > BT > iPhone; BT Headset &g...
  • 344 Views
  • 0 replies
  • 0 likes
  • 344 Views
  • 0 replies
  • 0 likes

Playlist - Vacation Haus - could not load??? why the error

Hi, One of the only playlists that I actually listen to on spotify seems to now be corrupt? removed? IT was called 'Vacation Haus' it has 430,000+ followers but as of the past 48 hours does not seem to be working across any of our devices. Spotify ye...

  • Casual Listener
  • Hi,   One of the only playlists that I actually listen to on spotify seems to now be corrupt? removed?   IT was called 'Vacation Haus' it has 430,000+ followers but as of the past 48 ho...
  • Matty_NZ
  • Newbie
  • 1492 Views
  • 7 replies
  • 1 likes
  • Other
  • 1492 Views
  • 7 replies
  • 1 likes

saved albums have disappeared replaced by albums in the list that aren't saved

Today I opened my album lists and there are a load of albums by people I've never heard of and none of my own saved albums. When I tried to unsave the new albums I just get the option to save them not to remove them, as they haven't been saved at all...

  • Newbie
  • Today I opened my album lists and there are a load of albums by people I've never heard of and none of my own saved albums. When I tried to unsave the new albums I just get the option to sa...
  • 455 Views
  • 0 replies
  • 0 likes
  • 455 Views
  • 0 replies
  • 0 likes

Music stops or changes after 1 minut of playing

Hi! I'm using spotify on Opera browser or Microsoft Edge but after 1 minute or 1 minute and 30 seconds of play the music stops or skips. I'm having the free version. I've tried restart of browser but no effect.Need help! Thanks.

  • Newbie
  • Hi!  I'm using spotify on Opera browser or Microsoft Edge but after 1 minute or 1 minute and 30 seconds of play the music stops or skips.  I'm having the free version.  I've tr...
  • Emmakatzman
  • Regular
  • 456 Views
  • 1 replies
  • 0 likes
  • music
    Other
  • 456 Views
  • 1 replies
  • 0 likes

Weekly Playlists don't match between iphone and desktop

My weekly playlists on my iphone do match my desktop pc. Both are connected to the internet over my home wifi, or celluar data when my phone isnt at home. this is the weekly playlist on my pchttps://open.spotify.com/user/spotify/playlist/37i9dQZEVXcP...

  • Casual Listener
  • My weekly playlists on my iphone do match my desktop pc. Both are connected to the internet over my home wifi, or celluar data when my phone isnt at home.  this is the weekly playlist on my pc ...
  • Kaiden0056
  • Casual Listener
  • 259 Views
  • 1 replies
  • 0 likes
  • 259 Views
  • 1 replies
  • 0 likes