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Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

  • Moderator
  • Moderator
  • Jswaz
  • Visitor
  • 15111 Views
  • 96 replies
  • 10 likes
  • Other
  • 15111 Views
  • 96 replies
  • 10 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • のぞみ
  • Visitor
  • 20875 Views
  • 9 replies
  • 2 likes
  • Other
  • 20875 Views
  • 9 replies
  • 2 likes

Superuser Contribution Confused Title Tracks in Album

These tracks seem wrongly titled: https://line-in.spotify.com/track/2EfF5luJhLalmsNpegIVUHhttps://line-in.spotify.com/track/6UTS0DlKJA1Zab7iAksG7D The first's title should be the second, and vice versa.

  • Casual Listener
  • These tracks seem wrongly titled:   https://line-in.spotify.com/track/2EfF5luJhLalmsNpegIVUH https://line-in.spotify.com/track/6UTS0DlKJA1Zab7iAksG7D   The first's title should be the ...
  • Jemi
  • Spotify Legend
  • 532 Views
  • 1 replies
  • 0 likes
  • music
    Other
  • 532 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify on the Galaxy Watch - only as a remote, but not a "stream on wifi"?

Hello everybody,i have problems using the Spotify App via Wlan Streaming! As remote it works, but if I choose from the options in the app "Stream on Wifi", it does not work. I'll be asked to log in to Spotify again on the watch and then get the follo...

  • Newbie
  • Hello everybody, i have problems using the Spotify App via Wlan Streaming! As remote it works, but if I choose from the options in the app "Stream on Wifi", it does not work. I'll be asked to log ...
  • Peter
  • Spotify Legend
  • 2007 Views
  • 1 replies
  • 4 likes
  • Other
    Samsung
  • 2007 Views
  • 1 replies
  • 4 likes

change profile photo from within web player

I do not have, nor do I want, any of the Spotify apps. I only use the desktop player. I've removed all connections to facebook but my facebook profile photo remains. I need to change it, but it seems that this can only be done from within a Spotify a...

  • Casual Listener
  •   I do not have, nor do I want, any of the Spotify apps. I only use the desktop player. I've removed all connections to facebook but my facebook profile photo remains. I need to change&nbs...
  • Loxer
  • Community Legend
  • 3680 Views
  • 3 replies
  • 0 likes
  • Other
  • 3680 Views
  • 3 replies
  • 0 likes

[Web Player][Music] Web Player - Skips songs partway through

Hey Spotify, Recently while using the web player I've began to notice that certain songs cannot be played completely, and cut out at a certain point and do not skip to the next playable section, but instead just end. I suspect this has something to d...

  • Newbie
  • Hey Spotify,   Recently while using the web player I've began to notice that certain songs cannot be played completely, and cut out at a certain point and do not skip to the next playable sect...
  • 332 Views
  • 0 replies
  • 0 likes
  • music
    Web Player
  • 332 Views
  • 0 replies
  • 0 likes

Streambeet

I heard from indie band guru (a seemingly reputable source) that the company "Streambeet" is supposedly a way to pay for actual listeners that doesn't use bots/click farms, but I also don't know if there's a way to verify other than with Spotify Dire...

  • Newbie
  • I heard from indie band guru (a seemingly reputable source) that the company "Streambeet" is supposedly a way to pay for actual listeners that doesn't use bots/click farms, but I also don't know if t...
  • 851 Views
  • 0 replies
  • 2 likes
  • Other
  • 851 Views
  • 0 replies
  • 2 likes

Spotify Gear S3 Bugs

Plan:Premium Device:Samsung Gear S3 Frontier & Samsung Galaxy S7 edgeOperating System:Tizen 3.0.0.2 & Android 8.0App Version:1.2.1 & 8.4.74.463 My Question or Issue: Hey guys, some days ago I got the Gear S3 to replace my Smart Watch 3. The main reas...

  • Newbie
  • Plan: Premium   Device: Samsung Gear S3 Frontier & Samsung Galaxy S7 edge Operating System: Tizen 3.0.0.2 & Android 8.0 App Version: 1.2.1 & 8.4.74.463   My Question o...
  • 892 Views
  • 0 replies
  • 4 likes
  • Samsung
  • 892 Views
  • 0 replies
  • 4 likes

Superuser Contribution Chromecast jumps to next track in the middle of specific songs

I have an extremely annoying bug on my chromecast. In the middle of specific tracks it will suddenly jump to the next one. And it’s ALWAYS the same tracks. ALWAYS the same time of the song. It doesn’t matter if I play the tracks from my iPhone, my co...

  • Newbie
  •   I have an extremely annoying bug on my chromecast. In the middle of specific tracks it will suddenly jump to the next one. And it’s ALWAYS the same tracks. ALWAYS the same time of the song. I...
  • Peter
  • Spotify Legend
  • 525 Views
  • 1 replies
  • 0 likes
  • 525 Views
  • 1 replies
  • 0 likes

Superuser Contribution Why are certain playlists unavailable

Why are certain playlists unavailable? I've noticed it most with soundtracks like this https://open.spotify.com/album/6AvkC0h2TUdX6fpAKtXqYRBut the deluxe version of Alestorm's Album Sunset on the Golden Age is also unavailable.I'm from the Netherlan...

  • Newbie
  • Why are certain playlists unavailable? I've noticed it most with soundtracks like this https://open.spotify.com/album/6AvkC0h2TUdX6fpAKtXqYR But the deluxe version of Alestorm's Album Sunset ...
  • Peter
  • Spotify Legend
  • 433 Views
  • 1 replies
  • 0 likes
  • Other
  • 433 Views
  • 1 replies
  • 0 likes

Graduates and Internships

Does Spotify limit internships to only current students? I graduated last year and I plan to attend grad school next fall; however, I’d also like the opportunity to intern with Spotify to get some experience within the music business since it’s my dr...

  • Newbie
  • Does Spotify limit internships to only current students? I graduated last year and I plan to attend grad school next fall; however, I’d also like the opportunity to intern with Spotify to get some ex...
  • 660 Views
  • 0 replies
  • 0 likes
  • 660 Views
  • 0 replies
  • 0 likes

Superuser Contribution Wrong "New Music from Artist" email notification

Hi,Yesterday I got an email notification regarding new music released by an artsit I follow (banks - https://open.spotify.com/artist/2xe8IXgCTpwHE3eA9hTs4n) upon openning the link I got into a different artist page (banks - https://open.spotify.com/a...

Screen Shot 2018-10-06 at 9.42.37.png
  • Newbie
  •   Hi, Yesterday I got an email notification regarding new music released by an artsit I follow (banks - https://open.spotify.com/artist/2xe8IXgCTpwHE3eA9hTs4n)   upon openning the ...
  • Peter
  • Spotify Legend
  • 406 Views
  • 1 replies
  • 0 likes
  • music
    Other
  • 406 Views
  • 1 replies
  • 0 likes

Superuser Contribution Artisit pages not loading in web player

PlanPremiumCountryCanadaDeviceWeb playerOperating SystemWindows 7 Pro My Question or IssueI am unable to view artist pages in the web player. I have tried both Chrome and Firefox and they both have this issue. I have also cleared the cache/cookies fr...

  • Regular
  • Plan Premium Country Canada Device Web player Operating System Windows 7 Pro   My Question or Issue I am unable to view artist pages in the web player. I have tried both Chrome and Fir...
  • Katerina
  • Spotify Legend
  • 1431 Views
  • 3 replies
  • 0 likes
  • Other
  • 1431 Views
  • 3 replies
  • 0 likes

Superuser Contribution Unable to log in to web player with Firefox

PlanPremiumCountryU.S.A. DeviceFirefox 62.0.2Operating SystemWindows 10 My Question or Issue When I try to log in to the web player in Firefox it says "Could not connect to the reCAPTCHA service. Please check your internet connection and reload to ge...

  • Newbie
  • Plan Premium Country U.S.A.  Device Firefox 62.0.2 Operating System Windows 10   My Question or Issue  When I try to log in to the web player in Firefox it says " Could not...
  • Guido
  • Spotify Legend
  • 1229 Views
  • 1 replies
  • 0 likes
  • 1229 Views
  • 1 replies
  • 0 likes

Spotify connect not working - Amazon Echo

Using both the desktop and android phone app spotify will not connect to my Echo or Echo Show. Both show up in the devices available, but when I click on them it does literally nothing. This has been occurring for a week now. I've uninstalled and rei...

  • Newbie
  • Using both the desktop and android phone app spotify will not connect to my Echo or Echo Show. Both show up in the devices available, but when I click on them it does literally nothing. This has been...
  • AelonRhiadra
  • Casual Listener
  • 10613 Views
  • 1 replies
  • 4 likes
  • Connect
  • 10613 Views
  • 1 replies
  • 4 likes

Two Artists with the Same Name

There are two artists on spotify with the same name; one is the Kpop group "SEVENTEEN", while the other is an indie producer, "seventeen" (soundcloud.com/danilosmos). Somehow, the latter's music appears on SEVENTEEN's artist page, which has caused a ...

  • Casual Listener
  • There are two artists on spotify with the same name; one is the Kpop group "SEVENTEEN", while the other is an indie producer, "seventeen" (soundcloud.com/danilosmos). Somehow, the latter's music appe...
  • 400 Views
  • 0 replies
  • 0 likes
  • Other
  • 400 Views
  • 0 replies
  • 0 likes

Spotify Connect & auto-play music (after playlist finished...)

Can I use the auto-play music (continous music based on selected playlist) feature on a Spotify connect speaker? When music is playing I can't change the settings of "playback" from a mobile device ... does it depend from the device it was last playi...

  • Regular
  • Can I use the auto-play music (continous music based on selected playlist) feature on a Spotify connect speaker? When music is playing I can't change the settings of "playback" from a mobile device ....
  • 356 Views
  • 0 replies
  • 0 likes
  • Connect
  • 356 Views
  • 0 replies
  • 0 likes

Problem with spotify.

PlanPremiumCountryFinlandDeviceOneplus 3, Windows 10. Operating SystemAndroid, Windows 10. My Question or Issue.For few days already, I think it's close to a week. Spotify wont play some songs at all, on desktop application it says, "Spotify can't pl...

  • Visitor
  • Plan Premium Country Finland Device Oneplus 3, Windows 10.  Operating System Android, Windows 10.   My Question or Issue. For few days already, I think it's close to  a week....
  • Kepsuda
  • Newbie
  • 1496 Views
  • 6 replies
  • 0 likes
  • music
    Other
  • 1496 Views
  • 6 replies
  • 0 likes

Banner ads covering last song on playlist

PlanFreeCountryThe U.S. DeviceAcer Chromebook CB3-131Operating SystemChrome OS Version **bleep**.0.3497.95 My Question or IssueAs you can see, the ad covers the last song (there is one more song below Inside Out)

Screenshot 2018-10-07 at 12.52.49 PM.png
  • Casual Listener
  • Plan Free Country The U.S.  Device Acer Chromebook CB3-131 Operating System Chrome OS Version **bleep**.0.3497.95    My Question or Issue As you can see, the ad cove...
  • squaresquaresqu
  • Casual Listener
  • 1017 Views
  • 1 replies
  • 1 likes
  • music
  • 1017 Views
  • 1 replies
  • 1 likes

Email not sending to artist support?

Hi ive recently tried to send an email to arist support on spotify but it keeps sending the error message "Uh oh. Something went wrong." Any idea why this is happpening? This is the email im sending: Hi, recently I put a song up on spotify via tuneco...

  • Newbie
  •   Hi ive recently tried to send an email to arist support on spotify but it keeps sending the error message "Uh oh. Something went wrong." Any idea why this is happpening?   This is the ...
  • Sebasty
  • Community Legend
  • 854 Views
  • 1 replies
  • 0 likes
  • Other
  • 854 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Web Player No Longer Plays Track URLs

Trying in both Firefox and Chrome (Regular or Incognito/Private mode), recent versions, with DRM content enabled, Spotify can all of a sudden no longer load track urls. I use track urls to manage my playlists, with them I can obtain the album url of ...

  • Regular
  • Trying in both Firefox and Chrome (Regular or Incognito/Private mode), recent versions, with DRM content enabled, Spotify can all of a sudden no longer load track urls.   I use track urls to m...
  • cw_iluv-oqz7
  • Regular
  • 900 Views
  • 2 replies
  • 0 likes
  • Other
  • 900 Views
  • 2 replies
  • 0 likes

Advertisements blocking tracks on Spotify Web

I am using Spotify on my Chromebook, however as of today, advertisements have been blocking the last tracks of albums. For example, in the included picture, the last track, Contronatura, is being covered up by an ad. I cannot scroll down any further.

  • Casual Listener
  • I am using Spotify on my Chromebook, however as of today, advertisements have been blocking the last tracks of albums. For example, in the included picture, the last track, Contronatura, is being cov...
  • 343 Views
  • 0 replies
  • 1 likes
  • Other
  • 343 Views
  • 0 replies
  • 1 likes