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Forum Posts

Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • shrawani
  • Casual Listener
  • 2493 Views
  • 22 replies
  • 6 likes
  • Other
  • 2493 Views
  • 22 replies
  • 6 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 17876 Views
  • 8 replies
  • 2 likes
  • Other
  • 17876 Views
  • 8 replies
  • 2 likes

Web Player

Hey. Whenever I click play or the other play button with the music thumbnails in my music playlist, nothing happens. Someone help.

  • Casual Listener
  • Hey. Whenever I click play or the other play button with the music thumbnails in my music playlist, nothing happens.   Someone help.
  • Sebasty
  • Community Legend
  • 715 Views
  • 1 replies
  • 0 likes
  • 715 Views
  • 1 replies
  • 0 likes

Premium birthday gift

Hello!I got a birthday gift of 60 days of premium. Unfortunately somehow I deleted the email and now I don't know how to activate it, can anyone help me?

  • Newbie
  • Hello! I got a birthday gift of 60 days of premium. Unfortunately somehow I deleted the email and now I don't know how to activate it, can anyone help me?
  • 623 Views
  • 0 replies
  • 0 likes
  • 623 Views
  • 0 replies
  • 0 likes

SOLVED!! I PROMISE!! HOW TO PLAY LOCAL FILES ON IPHONE

So, I have finally figured out how to play local files on your iPhone. Follow these steps: 1. Disable firewall on your laptop or desktop. Specifically for Spotify. 2. Connect your iPhone to your laptop or desktop. 3. Connect your laptop or desktop to...

  • Casual Listener
  • So, I have finally figured out how to play local files on your iPhone. Follow these steps:    1. Disable firewall on your laptop or desktop. Specifically for Spotify.  2. Connect yo...
  • ktwobrock
  • Casual Listener
  • 4128 Views
  • 3 replies
  • 4 likes
  • Connect
  • 4128 Views
  • 3 replies
  • 4 likes

Keeps stopping to play songs on Windows 10 Lumia 950 mobile phone

I'm using the Windows 10 Phone application and the app will drop songs when they are currently playing, meaning they will stop abruptly and will do one of two things the next time I try to select song to play it again - 1) The application will be stu...

  • Casual Listener
  • I'm using the Windows 10 Phone application and the app will drop songs when they are currently playing, meaning they will stop abruptly and will do one of two things the next time I try to select son...
  • Riopato
  • Regular
  • 960 Views
  • 1 replies
  • 0 likes
  • 960 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playback stops after each song

Hi I'm running Spotify 5.2.4.0 on a Lumia 650 with Windows 10 Mobile 10.0.15254.313. I'm trying to play playlists which are available offline and playback is stopping after each track. My device is online, but the playlists are available offline. Thi...

  • Casual Listener
  • Hi   I'm running Spotify 5.2.4.0 on a Lumia 650 with Windows 10 Mobile 10.0.15254.313.   I'm trying to play playlists which are available offline and playback is stopping after each tra...
  • Riopato
  • Regular
  • 3361 Views
  • 8 replies
  • 0 likes
  • 3361 Views
  • 8 replies
  • 0 likes

Cannot Personalize Playlists on Chromebook

Hello! I am unable to customize cover photos and descriptions on Chromebook, and I was wondering if I could get help? Every time I alt+click it never has the option to edit the playlist. Thank you!

  • Casual Listener
  • Hello! I am unable to customize cover photos and descriptions on Chromebook, and I was wondering if I could get help? Every time I alt+click it never has the option to edit the playlist.   Tha...
  • emmagknight
  • Newbie
  • 10987 Views
  • 5 replies
  • 9 likes
  • music
    Other
  • 10987 Views
  • 5 replies
  • 9 likes

Web Player Not Playing Songs Back to Back

Hi I am playing Spotify through the Web Player. I am just listening to my "songs" list, but earlier I was listening to the "Discover Weekly" playlist. I press play and it plays through the whole song then switches to the next song before stopping, I ...

  • Newbie
  • Hi I am playing Spotify through the Web Player. I am just listening to my "songs" list, but earlier I was listening to the "Discover Weekly" playlist. I press play and it plays through the whole song...
  • touil
  • Newbie
  • 1662 Views
  • 17 replies
  • 5 likes
  • 1662 Views
  • 17 replies
  • 5 likes

I can't open an open.spotify.com link to a playlist on desktop

I have this link https://open.spotify.com/user/wahuneds/playlist/1Cv7xYJFnsJ6GhpGzkm6Eo?si=GpuAOizkTP-3UYdP-_JzvQ Chrome just says this site can't be reached when I click on it. Other open.spotify.com links seem to cause the same problem. I was able ...

  • Regular
  • I have this link https://open.spotify.com/user/wahuneds/playlist/1Cv7xYJFnsJ6GhpGzkm6Eo?si=GpuAOizkTP-3UYdP-_JzvQ  Chrome just says this site can't be reached when I click on it. Other ope...
  • Broses
  • Regular
  • 964 Views
  • 1 replies
  • 0 likes
  • 964 Views
  • 1 replies
  • 0 likes

Web player is forcing windows 10 shutdown

Hey, so I have been attempting to use my Spotify account at work, on my work computer. So I do not have the ability to download the Spotify player.However, every time I try to use it (We use chrome) it completely freezes my computer.I'm talking : my ...

  • Newbie
  • Hey, so I have been attempting to use my Spotify account at work, on my work computer. So I do not have the ability to download the Spotify player. However, every time I try to use it (We use chrome...
  • 288 Views
  • 0 replies
  • 0 likes
  • 288 Views
  • 0 replies
  • 0 likes

daily mix isnt updating for 3 days now

It worked last weekend, I was already premium then. I can only find it on android, in recent plays. in windows(desktop not winstore) if i search for daily mix, it says my client is offline wth. i searched for it because it didnt show where it should ...

  • Visitor
  • It worked last weekend, I was already premium then. I can only find it on android, in recent plays. in windows(desktop not winstore) if i search for daily mix, it says my client is offline wth. i sea...
  • user-removed
  • Not applicable
  • 737 Views
  • 3 replies
  • 0 likes
  • Other
  • 737 Views
  • 3 replies
  • 0 likes

Chromecast share with Family account.

My family and I have been using Spotify for a few years, with a Chromecast audio connected to our Home sound system. We were sharing the same account, so everyone could queue a song, skip tracks... Today, we decided to take a Family account, but we c...

  • Newbie
  • My family and I have been using Spotify for a few years, with a Chromecast audio connected to our Home sound system. We were sharing the same account, so everyone could queue a song, skip tracks... ...
  • 389 Views
  • 0 replies
  • 0 likes
  • Connect
  • 389 Views
  • 0 replies
  • 0 likes

Exporting a playlist to a file

Hello everyone, I wish to export one of my playlists to a file so I can use it on this app called 'Mixx' and I want the whole song to come up with the name, album, and song, is this possible? Many thanks, Ocean.

  • Newbie
  • Hello everyone,    I wish to export one of my playlists to a file so I can use it on this app called 'Mixx' and I want the whole song to come up with the name, album, and song, is th...
  • 340 Views
  • 0 replies
  • 0 likes
  • 340 Views
  • 0 replies
  • 0 likes

PS4: Spotify App stuck on black screen when attempting to open

So, here's my problem. When I try to launch Spotify on my PS4 the app initially tries to load, gets stuck on a black screen with the spotify logo then throws a communication error message and won't start. Prior to this issue I had a Spotify account l...

  • Newbie
  • So, here's my problem. When I try to launch Spotify on my PS4 the app initially tries to load, gets stuck on a black screen with the spotify logo then throws a communication error message and won't s...
  • stratosnn
  • Composer
  • 5687 Views
  • 1 replies
  • 0 likes
  • PlayStation
    ps3
    Sony
  • 5687 Views
  • 1 replies
  • 0 likes

Solved!! Spotify Data Usage

Lets say I turn on my celluar data to listen to spotify songs, without premeium or already downloaded song. how much would an average 3 minute song take in terms of data.Like eg:30 mb per 3 min song.

  • Visitor
  • Lets say I turn on my celluar data to listen to spotify songs, without premeium or already downloaded song. how much would an average 3 minute song take in terms of data. Like eg:30 mb per 3 min son...
  • Luke
  • Spotify Star
  • 1462 Views
  • 4 replies
  • 0 likes
  • 1462 Views
  • 4 replies
  • 0 likes

Spotify connect devices not appearing...

Hey there, So I've noticed this behavior across my devices, but some devices show all my spotify connect devices (HK Invoke, FireTV, Google Chromecast and Google Minis) and some show only a handful. I've had better luck on my wireless devices (iPads,...

  • Casual Listener
  • Hey there,   So I've noticed this behavior across my devices, but some devices show all my spotify connect devices (HK Invoke, FireTV, Google Chromecast and Google Minis) and some show only a ...
  • GlennSchuurman
  • Newbie
  • 12245 Views
  • 4 replies
  • 4 likes
  • 12245 Views
  • 4 replies
  • 4 likes

Spotify connect not working

Today, spotify connect has stopped working.I'm using an Android smartphone and an Android tablet as control device and a Yamaha RX 475 AV receiver as playback device. There, I see "access error" from time to time, or nothing.The device shows up on sm...

  • Casual Listener
  • Today, spotify connect has stopped working. I'm using an Android smartphone and an Android tablet as control device and a Yamaha RX 475 AV receiver as playback device. There, I see "access error" fr...
  • w8rn8r
  • Casual Listener
  • 709 Views
  • 1 replies
  • 2 likes
  • Connect
    Other
  • 709 Views
  • 1 replies
  • 2 likes

Sonos connect

Spotify app won’t connect to Sonos device although it will play Spotify through the Sonos app.

  • Newbie
  • Spotify app won’t connect to Sonos device although it will play Spotify through the Sonos app.
  • 315 Views
  • 0 replies
  • 1 likes
  • 315 Views
  • 0 replies
  • 1 likes

spotify connect won't connect to sonos connect

talk about misnomers...For a while I was able to play spotify on my Sonos Connect via the "connect to a device" function in the spotify app. Then for a long time it would continually drop the connection. Now it does not connect at all. Anyone know wh...

  • Casual Listener
  • talk about misnomers... For a while I was able to play spotify on my Sonos Connect via the "connect to a device" function in the spotify app.  Then for a long time it would continually drop the...
  • Vizsla1
  • Casual Listener
  • 905 Views
  • 2 replies
  • 0 likes
  • Connect
  • 905 Views
  • 2 replies
  • 0 likes

Solved!! Spotify Gear without WLAN (not wireless)?

Hello everyone, Maybe I'm not looking at the right location for the answer, but on a the list of the supported gears ( https://www.spotifygear.com/ ), it seems to me that there is no option for a standalone player/speaker that supports a LAN-ethernet...

  • Casual Listener
  • Hello everyone,   Maybe I'm not looking at the right location for the answer, but on a the list of the supported gears ( https://www.spotifygear.com/ ), it seems to me that there is no option ...
  • osornios
  • Spotify Star
  • 598 Views
  • 1 replies
  • 0 likes
  • All Platforms
    Other
  • 598 Views
  • 1 replies
  • 0 likes

Solved!! Using spotify with Alexa

Hello,I live in Netherlands and I have a premium account. I would like to use it with Alexa, but I have some issues. If I use my Alexa connected to my Amazon.com account, spotify works really well. If I use it with my Amazon.co.uk, then it cannot acc...

  • Casual Listener
  • Hello, I live in Netherlands and I have a premium account. I would like to use it with Alexa, but I have some issues.  If I use my Alexa connected to my Amazon.com account, spotify works ...
  • danuta
  • Casual Listener
  • 529 Views
  • 2 replies
  • 0 likes
  • Other
  • 529 Views
  • 2 replies
  • 0 likes