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Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

  • Moderator
  • Moderator
  • Kmc359
  • Visitor
  • 15486 Views
  • 100 replies
  • 10 likes
  • Other
  • 15486 Views
  • 100 replies
  • 10 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • のぞみ
  • Visitor
  • 20891 Views
  • 9 replies
  • 2 likes
  • Other
  • 20891 Views
  • 9 replies
  • 2 likes

Superuser Contribution Commercial

Here's my idea for a video Spotify commercial. Young guy driving in car: camera focused on him. He clicks the microphone button in the app and says "play Africa by Toto." He gently nods his head to the music as he drives and progressively gets more i...

  • Newbie
  • Here's my idea for a video Spotify commercial.  Young guy driving in car: camera focused on him. He clicks the microphone button in the app and says "play Africa by Toto." He gently nods his he...
  • Aimee_T
  • Roadie
  • 577 Views
  • 1 replies
  • 0 likes
  • All Platforms
    Social
  • 577 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Web player] Log in with Spotify: Sorry, couldn't find that.

PlanPremiumCountry ChileDeviceSpotify web playerOperating SystemWindows 7My Question or IssueI can't open Spotify web player. I open the link (https://www.spotify.com/cl) Login with my account, after i open the spotify web player and ask for my accou...

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  • Regular
  • Plan Premium Country  Chile Device Spotify web player Operating System Windows 7 My Question or Issue I can't open Spotify web player. I open the link (https://www.spotify.com/cl) ...
  • Katerina
  • Spotify Legend
  • 3903 Views
  • 11 replies
  • 0 likes
  • Connect
  • 3903 Views
  • 11 replies
  • 0 likes

Superuser Contribution Devices Available does not list MusicCast devices.

PlanPremiumCountry United KingdomDeviceiPhone 6aOperating SystemiOS 11.4.1 My Question or IssueI am unable to play Spotify via my Yamaha MusicCast devices.Spotify is by far the main source I use on the MusicCast.If this is a Yamaha issue I’m returnin...

  • Casual Listener
  • Plan Premium Country  United Kingdom Device iPhone 6a Operating System iOS 11.4.1   My Question or Issue I am unable to play Spotify via my Yamaha MusicCast devices. Spotify is b...
  • AdrianMurray
  • Casual Listener
  • 1306 Views
  • 2 replies
  • 1 likes
  • Connect
  • 1306 Views
  • 2 replies
  • 1 likes

perry rhodan neo 120 missing

PlanPremiumCountryGermanyDeviceGalaxy S7, DesktopOperating SystemWindows 10 My Question or Issue Listening to the Perry Rhodan Neo Series the Episode (album) 120 is Missing.119 is there 121 is there but no 120. Its bad because its the end of mini ser...

  • Newbie
  • Plan Premium Country Germany Device Galaxy S7, Desktop Operating System Windows 10   My Question or Issue  Listening to the Perry Rhodan Neo Series the Episode (album) 120 is Miss...
  • Jose_M
  • Spotify Star
  • 547 Views
  • 1 replies
  • 0 likes
  • Other
  • 547 Views
  • 1 replies
  • 0 likes

Superuser Contribution Wrong title of a song in album

Hello I noticed that two song titles in a album have been switched up.The album im talking about isCostella Music, iTunes(Live From London) - The Fratellis In this album the title of Flathead and Doginabag have been switched up.You can even hear the ...

  • Casual Listener
  • Hello I noticed that two song titles in a album have been switched up. The album im talking about is Costella Music, iTunes(Live From London) - The Fratellis   In this album the title of Fla...
  • SergioDavid
  • Roadie
  • 588 Views
  • 1 replies
  • 0 likes
  • Other
  • 588 Views
  • 1 replies
  • 0 likes

Solved!! How to get Eventbrite event on Spotify?

Hello Spotify Community I'm talking as an artist, trying to add concerts. I have already added some of our concerts using Songkick, this all worked fine and the concerts appeared after 24h on my Spotify for artist profile. However we decided to switc...

  • Casual Listener
  • Hello Spotify Community   I'm talking as an artist, trying to add concerts. I have already added some of our concerts using Songkick, this all worked fine and the concerts appeared after 24h...
  • Bethany_Dawn
  • Community Legend
  • 17619 Views
  • 5 replies
  • 0 likes
  • Other
  • 17619 Views
  • 5 replies
  • 0 likes

Solved!!Superuser Contribution Removing music recommendations after account hack

Last night, I opened up Spotify and noticed it was playing on an unknown device. After going through an short playback device war with this random person, I changed my password and logged out of all of my connected devices. Now that that was taken ca...

  • Casual Listener
  • Last night, I opened up Spotify and noticed it was playing on an unknown device. After going through an short playback device war with this random person, I changed my password and logged out of all ...
  • Luie620
  • Casual Listener
  • 1038 Views
  • 2 replies
  • 0 likes
  • music
  • 1038 Views
  • 2 replies
  • 0 likes

Superuser Contribution Lots of Peaceville albums suddenly missing

Yesterday a lot of albums I usually listen to disappeared. I noticed that most of them, if not all, are signed by Peaceville records or its Twin label, Kscope. Is something going on with the label? I hope it's temporary because they are some of my fa...

  • Casual Listener
  • Yesterday a lot of albums I usually listen to disappeared. I noticed that most of them, if not all, are signed by Peaceville records or its Twin label, Kscope. Is something going on with the label? I...
  • Aimee_T
  • Roadie
  • 475 Views
  • 1 replies
  • 0 likes
  • music
  • 475 Views
  • 1 replies
  • 0 likes

Superuser Contribution Samsung UE40NU7192 40" Smart 4K Ultra HD

PlanPremiumCountryFinland DeviceSamsung UE40NU7192 40" Smart 4K Ultra HD LED My Question or I can’t find that Spotify app on the appstore. I try that I erase and start over the app thing But it wont still find it. I have that Spotify connect thing bu...

  • Newbie
  • Plan Premium Country Finland   Device Samsung UE40NU7192 40" Smart 4K Ultra HD LED    My Question or  I can’t find that Spotify app on the appstore. I try that I erase an...
  • Aimee_T
  • Roadie
  • 946 Views
  • 1 replies
  • 0 likes
  • Samsung
  • 946 Views
  • 1 replies
  • 0 likes

Solved!! Morning Alarm Playlist

PlanPremium My Question or Issue I was wondering if there was any way I could shuffle the playlist I set as my Alarm in the morning. I think it just plays the songs in order but i would like it to shuffle. Does anyone maybe know a solution?

  • Casual Listener
  •   Plan Premium  My Question or Issue  I was wondering if there was any way I could shuffle the playlist I set as my Alarm in the morning. I think it just plays the songs in order b...
  • Nico
  • Community Legend
  • 4045 Views
  • 1 replies
  • 0 likes
  • Samsung
  • 4045 Views
  • 1 replies
  • 0 likes

Instagram Stories

I cant no longer post songs to my Instagram Stories, was working fine before, but now song just stops and resets, How can I fix it?Using an Android device Thanks!

  • Newbie
  •   I cant no longer post songs to my Instagram Stories,  was working fine before, but now song just stops and resets, How can I fix it? Using an Android device   Thanks!  
  • Nico
  • Community Legend
  • 796 Views
  • 1 replies
  • 0 likes
  • Other
  • 796 Views
  • 1 replies
  • 0 likes

Solved!! Why can't my friends edit our collaborative playlist?

Question:I started a collaborative playlist and shared with friends via WhatsApp and Facebook messages. Pretty sure I did this exactly per Spotify instructions. Friends say they can not add songs. What's the solution?

  • Casual Listener
  • Question: I started a collaborative playlist and shared with friends via WhatsApp and Facebook messages. Pretty sure I did this exactly per Spotify instructions.    Friends say they ca...
  • Nico
  • Community Legend
  • 21536 Views
  • 1 replies
  • 0 likes
  • Other
  • 21536 Views
  • 1 replies
  • 0 likes

Commercial Idea

I have idea of commercial for Spotify and i want to share this with someone from spotify stuff. Is there some communication channel for this purpose for certain language (Poland) ?

  • Newbie
  • I have idea of commercial for Spotify and i want to share this with someone from spotify stuff. Is there some communication channel for this purpose for certain language (Poland) ?
  • Luke
  • Spotify Star
  • 552 Views
  • 1 replies
  • 0 likes
  • 552 Views
  • 1 replies
  • 0 likes

Solved!! can't see all songs by an artist or band?

PlanFreeCountry USADeviceDesktop (firefox/chromeweb player extension app)Operating SystemWindows 10 My Question or Issue how to see all songs by an artist or group? i was able to do this but not anymore.i remember when i first started using sportify ...

  • Regular
  • Plan Free Country  USA Device Desktop (firefox/chromeweb player extension app) Operating System Windows 10   My Question or Issue    how to see all songs by an artist o...
  • Jose_M
  • Spotify Star
  • 17409 Views
  • 7 replies
  • 2 likes
  • Other
  • 17409 Views
  • 7 replies
  • 2 likes

Can't add songs to queue when listening through Sonos

PlanPremiumCountry GermanyDeviceWindows PC, Samsung Galaxy S8+Operating SystemWindows 10, Android OreoMy Question or Issue When I'm using Spotify on my PC or Smartphone, I am unable to put songs into the queue. When I click on add to queue on my PC, ...

  • Casual Listener
  • Plan Premium Country  Germany Device Windows PC, Samsung Galaxy S8+ Operating System Windows 10, Android Oreo My Question or Issue   When I'm using Spotify on my PC or Smartphone,...
  • fiskie
  • Casual Listener
  • 5134 Views
  • 4 replies
  • 2 likes
  • 5134 Views
  • 4 replies
  • 2 likes

Superuser Contribution Web Player keeps logging me out every 1-2 minutes

PlanPremiumCountry USADeviceWindows PCOperating SystemWindows (tried using both Internet Explorer and Edge browsers) My Question or Issue So far today, the web player (which I have never had issues with using on this computer for the past 4-5 months)...

  • Casual Listener
  • Plan Premium Country  USA Device Windows PC Operating System Windows (tried using both Internet Explorer and Edge browsers)   My Question or Issue  So far today, the web play...
  • mylengrave
  • Roadie
  • 3318 Views
  • 13 replies
  • 13 likes
  • Other
  • 3318 Views
  • 13 replies
  • 13 likes

Songs appear in my library from nowhere

PlanPremiumCountry IsraelDevice(OnePlus 3,Desktop)Operating System(Android Oreo, Windows 10.) My Question or Issue Hello all,Lately I have started noticing an odd thing.Songs are saved in my library without me listeing to them or clicking on them.Wou...

  • Casual Listener
  • Plan Premium Country  Israel Device (OnePlus 3,Desktop) Operating System (Android Oreo, Windows 10.)   My Question or Issue  Hello all, Lately I have started noticing a...
  • alex5496
  • Casual Listener
  • 769 Views
  • 6 replies
  • 0 likes
  • Other
  • 769 Views
  • 6 replies
  • 0 likes

Superuser Contribution Using smartwatch to control Spotify on smartphone

PlanFamilyCountry PolandDeviceRedmi phoneOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHello,I am thinking about buying smartwatch which allow me to control spotify located on smartphone. Something like remote to tv.Can ...

  • Casual Listener
  • Plan Family Country  Poland Device Redmi phone Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Hello, I am thinking about buying smartwatch w...
  • sasiad
  • Casual Listener
  • 14559 Views
  • 2 replies
  • 0 likes
  • Connect
    music
    Other
  • 14559 Views
  • 2 replies
  • 0 likes

How do You E-Mail Spotify?

Does anyone know how to contact Spotify by e-mail for support? The "Contact Us" page at https://support.spotify.com/us/contact-spotify-support/ only allows you to chat for tech support. I don't have the time for a chat and want to communicate over e-...

  • Casual Listener
  • Does anyone know how to contact Spotify by e-mail for support? The "Contact Us" page at https://support.spotify.com/us/contact-spotify-support/ only allows you to chat for tech support.   ...
  • Jose_M
  • Spotify Star
  • 3257 Views
  • 1 replies
  • 0 likes
  • Other
  • 3257 Views
  • 1 replies
  • 0 likes

Superuser Contribution Music not as loud in Xbox

My Question or IsssueSo ever since there was an update on Spotify on the Xbox my music doesn’t go as loud as it used to be. Even if I put it max volume it isn’t as loud as it used to be on my headphones. I don’t know if it’s just me or I did somethin...

  • Casual Listener
  • My Question or Isssue So ever since there was an update on Spotify on the Xbox my music doesn’t go as loud as it used to be. Even if I put it max volume it isn’t as loud as it used to be on my headp...
  • Jonathan123abc
  • Casual Listener
  • 889 Views
  • 2 replies
  • 0 likes
  • Other
  • 889 Views
  • 2 replies
  • 0 likes