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Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • scxttlxnd
  • Newbie
  • 562 Views
  • 4 replies
  • 2 likes
  • Other
  • 562 Views
  • 4 replies
  • 2 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 17179 Views
  • 8 replies
  • 1 likes
  • Other
  • 17179 Views
  • 8 replies
  • 1 likes

"open.spotify.com’s server IP address could not be found"

PlanFreeCountryBrazil Device(Laptop)Operating System(Windows 10) My Question or Issue I try to listen to Spotify in the web player using Google Chrome but I can't. The next sentences are " This site can’t be reached. open.spotify.com’s server IP addr...

  • Visitor
  • Plan Free Country Brazil   Device (Laptop) Operating System (Windows 10)   My Question or Issue  I try to listen to Spotify in the web player using Google Chrome but I can't...
  • Gorlie
  • Visitor
  • 8493 Views
  • 15 replies
  • 1 likes
  • Other
  • 8493 Views
  • 15 replies
  • 1 likes

Superuser Contribution When I am in my car the skip song buttion in my only skips like 10 second.

The skip buttion in my car use to work and it would skip the full song now it only skips like 10 or so seconds has there been a new feature that i cannot find in setting ? It has only started happening as of the 16/11/2023.

  • Visitor
  • The skip buttion in my car use to work and it would skip the full song now it only skips like 10 or so seconds has there been a new feature that i cannot find in setting ? It has only started happeni...
  • Eni
  • Moderator
  • 94 Views
  • 1 replies
  • 0 likes
  • 94 Views
  • 1 replies
  • 0 likes

Superuser Contribution Downloaded songs disapear after one day and I have to download again each d

I have a premium duo account, my downloaded songs no more appear as downloaded after a day's time and I have to download again and waste data. I listen daily and this is a lot of wastage of data even though I've paid for premium.

  • Visitor
  • I have a premium duo account, my downloaded songs no more appear as downloaded after a day's time and I have to download again and waste data. I listen daily and this is a lot of wastage of data even...
  • Joan
  • Moderator
  • 99 Views
  • 1 replies
  • 0 likes
  • 99 Views
  • 1 replies
  • 0 likes

Superuser Contribution Issue: Profile display name can't be searched after updating it

Yesterday I changed my profile display name and it is not being shown in search results, but oddly enough if I search the old display name the new one shows up. To test if this was an isolated issue I created a brand new Spotify account/profile. That...

  • Visitor
  • Yesterday I changed my profile display name and it is not being shown in search results, but oddly enough if I search the old display name the new one shows up. To test if this was an isolated is...
  • Joan
  • Moderator
  • 117 Views
  • 1 replies
  • 0 likes
  • 117 Views
  • 1 replies
  • 0 likes

Superuser Contribution Random songs interrupt my playlists

PlanPremiumCountry USDeviceLG G3 AND personal laptop (up to date, relativly new)Operating System Phone- Android 6.0Computer- Windows 10 My Question or Issue So I recently have experienced a very annoying and frustrating problem: My spotify will rando...

  • Casual Listener
  • Plan Premium Country  US Device LG G3  AND personal laptop (up to date, relativly new) Operating System   Phone- Android 6.0 Computer- Windows 10  My Question or Issue ...
  • SirTopHat
  • Casual Listener
  • 4339 Views
  • 6 replies
  • 5 likes
  • Other
  • 4339 Views
  • 6 replies
  • 5 likes

Superuser Contribution ¿Por qué me cobran mi plan estudiantil como individual?

Me cobran mi plan estudiantil como individual y eso que el mes anterior renové que sigo siendo estudiante.

  • Visitor
  • Me cobran mi plan estudiantil como individual y eso que el mes anterior renové que sigo siendo estudiante.
  • wagnerivera
  • Visitor
  • 146 Views
  • 2 replies
  • 0 likes
  • 146 Views
  • 2 replies
  • 0 likes

Audiobook Issue

PlanPremium Family CountryU.S.Device(Google Pixel 3A XL)Operating System(Android 12) My Question or IssueWhy am I not able to listen to a particular audiobook, when I now supposedly have access to the 15 hours, per month, of audiobooks?

  • Roadie
  • Plan Premium Family  Country U.S. Device (Google Pixel 3A XL) Operating System (Android 12)   My Question or Issue Why am I not able to listen to a particular audiobook, when I no...
  • Maxim
  • Spotify Star
  • 313 Views
  • 10 replies
  • 1 likes
  • Other
  • 313 Views
  • 10 replies
  • 1 likes

Spotify Contact Us chat not working

I don't know if I was blocked because I started contact more than 100 times in the past week trying to solve something really simple or if the chat is yet another broken thing on the ecosystem.It gets stuck on the 'An advisor is best to help with thi...

  • Gig Goer
  • I don't know if I was blocked because I started contact more than 100 times in the past week trying to solve something really simple or if the chat is yet another broken thing on the ecosystem. It...
  • Maxim
  • Spotify Star
  • 161 Views
  • 1 replies
  • 0 likes
  • Other
  • 161 Views
  • 1 replies
  • 0 likes

Superuser Contribution Blocked accounts still seeing mine

so I have an issue with this girl who’s been bullying me for a while and a year ago I finally decided to block her. But the entire time she’s been able to see my account and all my playlists but I don’t wanna private everything for those who aren’t b...

  • Visitor
  • so I have an issue with this girl who’s been bullying me for a while and a year ago I finally decided to block her. But the entire time she’s been able to see my account and all my playlists but I do...
  • AlejaR
  • Moderator
  • 330 Views
  • 1 replies
  • 0 likes
  • Other
  • 330 Views
  • 1 replies
  • 0 likes

Superuser Contribution Mobile and Desktop Recently Played Not Syncing

My Mobile and desktop are not syncing — when I look at my recently played on mobile it’s completely different from when I look at the recently played on my desktop. It’s like that section is ‘recently played on this device’ and not fully ‘recently pl...

  • Newbie
  • My Mobile and desktop are not syncing — when I look at my recently played on mobile it’s completely different from when I look at the recently played on my desktop. It’s like that section is ‘recentl...
  • BestestBlaze
  • Visitor
  • 111 Views
  • 2 replies
  • 0 likes
  • 111 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify won't work at all

Operating SystemWindows 10 My Question or IssueI've been having this issue for months. It started off with the app when it stopped showing my playlists and whenever I tried to play a song it wouldn't, so I moved on to the site. It worked fine until I...

  • Casual Listener
  • Operating System Windows 10   My Question or Issue I've been having this issue for months. It started off with the app when it stopped showing my playlists and whenever I tried to play a son...
  • edenmp3
  • Casual Listener
  • 155 Views
  • 4 replies
  • 0 likes
  • Other
  • 155 Views
  • 4 replies
  • 0 likes

Superuser Contribution Podcasts new episodes not showing/not refreshing

PlanPremiumCountryCzech republicDeviceiPhone 11 ProOperating SystemiOS 15.1 My Question or IssueHi everyone, I've been having this problem for several months now. I thought some of the updates fill fix it but it's still happening to me, so I'm lookin...

  • Casual Listener
  • Plan Premium Country Czech republic Device iPhone 11 Pro Operating System iOS 15.1   My Question or Issue Hi everyone,   I've been having this problem for several months now. I ...
  • joeburg
  • Music Fan
  • 30734 Views
  • 17 replies
  • 1 likes
  • Other
  • 30734 Views
  • 17 replies
  • 1 likes

Superuser Contribution Won't play music on only my school chromebook

PlanPremium FamilyCountryusaDeviceChromebookOperating SystemVersion 114.0.5735.239 (Official Build) (64-bit) My Question or Issue whenever I try to use Spotify on only my school chromebook I get the same error everytime, I will attach a photo. I aske...

  • Regular
  • Plan Premium Family Country usa Device Chromebook Operating System Version 114.0.5735.239 (Official Build) (64-bit)   My Question or Issue  whenever I try to use Spotify on only m...
  • Treagan_K
  • Regular
  • 552 Views
  • 7 replies
  • 0 likes
  • 552 Views
  • 7 replies
  • 0 likes

Sound loss with Wifi and Spotify Connect - when fast forwarding and rewinding

PlanPremiumCountryGermanyDevice(Samsung S20, Samsung Soundbar HW-Q950A/ZG, Lenovo Laptop)Operating System(Android 11, Windows 10) My Question or IssueHello Community and moderators, on December 21st, 2021 I received the "Samsung Q950A" soundbar. Prob...

  • Casual Listener
  • Plan Premium Country Germany Device (Samsung S20, Samsung Soundbar HW-Q950A/ZG, Lenovo Laptop) Operating System (Android 11, Windows 10)   My Question or Issue Hello Community and mode...
  • Matiasdam
  • Casual Listener
  • 2462 Views
  • 7 replies
  • 3 likes
  • Connect
    Samsung
  • 2462 Views
  • 7 replies
  • 3 likes

Superuser Contribution Private sessions on Samsung Smart TV

What is the status of playback on the Samsung Smart TV? Are the sessions private or will the social component show my "friends" what I am playing?

  • Newbie
  • What is the status of playback on the Samsung Smart TV? Are the sessions private or will the social component show my "friends" what I am playing?
  • Vasil
  • Moderator
  • 1238 Views
  • 3 replies
  • 0 likes
  • Samsung
  • 1238 Views
  • 3 replies
  • 0 likes

Unable to access community.spotify.com/t5/Archived-Ideas//idi-p/4757599

Specifically https://community.spotify.com/t5/Archived-Ideas/All-Platforms-Other-Move-feedback-to-UserVoice/idi-p/4757599> You do not have sufficient privileges for this resource or its parent to perform this action.

  • Music Fan
  • Specifically https://community.spotify.com/t5/Archived-Ideas/All-Platforms-Other-Move-feedback-to-UserVoice/idi-p/4757599 > You do not have sufficient privileges for this resource or its parent...
  • Maxim
  • Spotify Star
  • 87 Views
  • 1 replies
  • 1 likes
  • 87 Views
  • 1 replies
  • 1 likes

Superuser Contribution Is the Patreon -> Spotify connection announced recently integrated & active yet?

Premium/US/iPhone 14 Pro Max/iOS I got no answer in another thread so I'm asking it again here. I have a number of subscriptions to podcasts on Patreon. None of the makers of them seem to know about the recent announcement from Spotify about Patreon ...

  • Regular
  • Premium/US/iPhone 14 Pro Max/iOS   I got no answer in another thread so I'm asking it again here. I have a number of subscriptions to podcasts on Patreon. None of the makers of them seem to kn...
  • robigouk
  • Composer
  • 604 Views
  • 6 replies
  • 0 likes
  • Other
  • 604 Views
  • 6 replies
  • 0 likes

Superuser Contribution Latest podcast episode not showing up on Spotify, but works EVERYWHERE else like Apple

It's on my site in the feed and works great. In fact it works EVERYWHERE else including Apple and Google. But not Spotify?? I've only been doing this for a year and it's always worked. Following below, I changed the filename on the mp3 and still didn...

  • Newbie
  • It's on my site in the feed and works great.  In fact  it works EVERYWHERE else including Apple and Google.  But not Spotify??   I've only been doing this for a year and it's al...
  • Maria
  • Moderator
  • 283 Views
  • 1 replies
  • 0 likes
  • 283 Views
  • 1 replies
  • 0 likes

Superuser Contribution Plagiarized Music

I was not able to make a copyright claim through the form for these songs as I am not the original rights holder for these songs. However, as a fan of the artist's work, I felt I had to make a post to let Spotify users not stream these songs as they ...

  • Newbie
  • I was not able to make a copyright claim through the form for these songs as I am not the original rights holder for these songs. However, as a fan of the artist's work, I felt I had to make a post t...
  • Lyubka
  • Moderator
  • 247 Views
  • 3 replies
  • 2 likes
  • music
    Other
  • 247 Views
  • 3 replies
  • 2 likes