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Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • boom_boom_pow
  • Newbie
  • 2075 Views
  • 19 replies
  • 6 likes
  • Other
  • 2075 Views
  • 19 replies
  • 6 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 17748 Views
  • 8 replies
  • 2 likes
  • Other
  • 17748 Views
  • 8 replies
  • 2 likes

Extreme Quality with Samsung Smart TV Spotify App

Hello! Is this a possibility? I am getting high frequency distortion that leads me to believe that the Samsung Smart TV Spotify app streams at a much lower quality rate.

  • Newbie
  • Hello!   Is this a possibility? I am getting high frequency distortion that leads me to believe that the Samsung Smart TV Spotify app streams at a much lower quality rate.
  • stratosnn
  • Composer
  • 5523 Views
  • 4 replies
  • 9 likes
  • Samsung
  • 5523 Views
  • 4 replies
  • 9 likes

Usernames, as in they are IMPORTANT

I simply find the way that Spotify has created their system and changes it "in order to improve the experience for everyone" completely the most incompetent trash I've ever seen. It's one thing if it was like oh we understand but it's how it is, we'r...

  • Visitor
  • I simply find the way that Spotify has created their system and changes it "in order to improve the experience for everyone" completely the most incompetent trash I've ever seen.   It's one th...
  • 1065 Views
  • 0 replies
  • 3 likes
  • Account
  • 1065 Views
  • 0 replies
  • 3 likes

PlayStation problems

I used to have a PlayStation network account but I forgot the password and the account could not be recovered. My Spotify account is linked to my old PlayStation network account and I can’t get it to unlink. I want to have my Spotify account on my ne...

  • Newbie
  • I used to have a PlayStation network account but I forgot the password and the account could not be recovered. My Spotify account is linked to my old PlayStation network account and I can’t get it to...
  • MattSuda
  • Spotify Star
  • 409 Views
  • 1 replies
  • 0 likes
  • 409 Views
  • 1 replies
  • 0 likes

Methods of Mayhem wont play

Hello, I have been trying to get this album to play but I am unsure of the issue https://open.spotify.com/album/2X8vWYjyK1SLUolHrDWVW8 Thank you

  • Newbie
  • Hello, I have been trying to get this album to play but I am unsure of the issue   https://open.spotify.com/album/2X8vWYjyK1SLUolHrDWVW8   Thank you
  • Sebasty
  • Community Legend
  • 295 Views
  • 1 replies
  • 0 likes
  • 295 Views
  • 1 replies
  • 0 likes

Stereo/Mono Problem

This may be a label problem but Spotify has an annoying tendency to mix up stereo and mono versions of some 60s albums. Some albums by, say, Kinks and Hollies have been released on CD in versions containing both complete stereo and mono versions, and...

  • Roadie
  • This may be a label problem but Spotify has an annoying tendency to mix up stereo and mono versions of some 60s albums. Some albums by, say, Kinks and Hollies have been released on CD in versions con...
  • vaisas
  • Casual Listener
  • 1786 Views
  • 1 replies
  • 3 likes
  • Other
  • 1786 Views
  • 1 replies
  • 3 likes

Marantz sr7007 using remote app on android keeps prompting for subscribing to premium plan

So, i guess i want to make sure i'm not confused. I've got Family Premium.. i have the Spotiy App on my computer, my phone and my daughter has it on her phone....so thats 3 devices its loaded on. I used to be able to play music from my Marantz prior ...

  • Casual Listener
  • So, i guess i want to make sure i'm not confused. I've got Family Premium.. i have the Spotiy App on my computer, my phone and my daughter has it on her phone....so thats 3 devices its loaded on. I u...
  • 665 Views
  • 0 replies
  • 0 likes
  • Marantz
  • 665 Views
  • 0 replies
  • 0 likes

One of my fav bands was removed!!

Guys, I don't know why and how this happened but, there is a band called Craft, I had their songs in my lists, but Spotify removed their account, and deleted all of their songs. How and why did this happen?? Please help me!!

  • Newbie
  • Guys, I don't know why and how this happened but, there is a band called Craft, I had their songs in my lists, but Spotify removed their account, and deleted all of their songs. How and why did this ...
  • Sebasty
  • Community Legend
  • 767 Views
  • 1 replies
  • 0 likes
  • 767 Views
  • 1 replies
  • 0 likes

Google home plays song radio instead of a song

When asking google home to play a song sometimes it would play a song radio with the same title as the song I want to listen to. It begins to play random songs instead. An example is when I say "Okay Google, play river by Eminem". It would then say "...

  • Newbie
  • When asking google home to play a song sometimes it would play a song radio with the same title as the song I want to listen to. It begins to play random songs instead. An example is when I say "Okay...
  • 564 Views
  • 0 replies
  • 3 likes
  • Other
  • 564 Views
  • 0 replies
  • 3 likes

PS4 Playstation not showing as Spotify connect until explicitly started

I need help in how understanding how Spotify connect is supposed to work on PS4 and what changed recently. I have a PS4 (bought the classic intentionally to get the optical out, and a hifi toslink D/A) connected to my stereo. Since I bought it (Oct ’...

  • Newbie
  • I need help in how understanding how Spotify connect is supposed to work on PS4 and what changed recently.    I have a PS4 (bought the classic intentionally to get the optical out, and a ...
  • stratosnn
  • Composer
  • 16621 Views
  • 2 replies
  • 7 likes
  • Connect
  • 16621 Views
  • 2 replies
  • 7 likes

PS4 music titles start over several times

After I reactivated my Spotify Premium I'm now encountering the issue that songs often (about 70% of the time) start over on PS4. Also the playlists get **bleep** up and one song comes over and over again. I've already reinstalled the app, logged out...

  • Newbie
  • After I reactivated my Spotify Premium I'm now encountering the issue that songs often (about 70% of the time) start over on PS4. Also the playlists get **bleep** up and one song comes over and over ...
  • stratosnn
  • Composer
  • 845 Views
  • 1 replies
  • 0 likes
  • 845 Views
  • 1 replies
  • 0 likes

Solved!! Spotify connect with MArantz m-cr611

Hallo,I ALWAYS had problems with spotify and Marantz, problems that i could synthesize in "sometimes it works, sometimes not".I tried quite everything, but now there are some certainties:1)on or off, the Marantz ampli ALWAYS appears in ethernet conne...

  • Casual Listener
  • Hallo, I ALWAYS had problems with spotify and Marantz, problems that i could synthesize in "sometimes it works, sometimes not". I tried quite everything, but now there are some certainties: 1)on o...
  • Trotty
  • Casual Listener
  • 5258 Views
  • 4 replies
  • 1 likes
  • 5258 Views
  • 4 replies
  • 1 likes

Request to add a new artist/album/song

HI i just wonder how spotify adds in more music because I have an album i want to listen to but its not on spotify. The album is called AGUST D by Agust D (Suga - BTS).

  • Newbie
  • HI i just wonder how spotify adds in more music because I have an album i want to listen to but its not on spotify. The album is called AGUST D by Agust D (Suga - BTS).
  • theawkwardlemon
  • Newbie
  • 442 Views
  • 1 replies
  • 0 likes
  • music
  • 442 Views
  • 1 replies
  • 0 likes

snapchat filter

A mate sent me a snap with a filter showing what he was currently listening to on spotify. When I asked how it works he said he just let spotify play music on his phone and then make a snap and swipe right until you get the right filter, but it didn'...

  • Casual Listener
  • A mate sent me a snap with a filter showing what he was currently listening to on spotify. When I asked how it works he said he just let spotify play music on his phone and then make a snap and swipe...
  • 10731 Views
  • 0 replies
  • 9 likes
  • music
  • 10731 Views
  • 0 replies
  • 9 likes

Solved!! Can't queue on new Web Player

Last opened the web player on Tuesday 1/17/17 and was able to use the queue function, just opened the web player today 1/19/17 and the layout looks different. I cannot (or rather, don't know how to) queue songs to play them in succession. I am on Goo...

  • Regular
  • Last opened the web player on Tuesday 1/17/17 and was able to use the queue function, just opened the web player today 1/19/17 and the layout looks different. I cannot (or rather, don't know how to) ...
  • woohoooo
  • Newbie
  • 27586 Views
  • 28 replies
  • 25 likes
  • Web Player
  • 27586 Views
  • 28 replies
  • 25 likes

Getting local files to play on Google Home

Hey, I've figured out how to get local files to download across devices (phones and laptops) however I can't figure out how to get it to then play on Google Home. Help?

  • Newbie
  • Hey, I've figured out how to get local files to download across devices (phones and laptops) however I can't figure out how to get it to then play on Google Home. Help? 🙂
  • eclecticmission
  • Newbie
  • 5348 Views
  • 9 replies
  • 7 likes
  • Other
  • 5348 Views
  • 9 replies
  • 7 likes

Please select a tag

Hi guys, always if I try to post my Spotify Playlist I can choose between 2 options. „Cancel“ or „please select a tag“Then I choose 2-3 tags, still there‘s a box with „please select a tag“Could you have me? Would be very nice, thanks!

  • Music Fan
  • Hi guys, always if I try to post my Spotify Playlist I can choose between 2 options. „Cancel“ or „please select a tag“ Then I choose 2-3 tags, still there‘s a box with „please select a tag“ Could y...
  • 445 Views
  • 0 replies
  • 1 likes
  • 445 Views
  • 0 replies
  • 1 likes

Solved!! Update Spotify Roku App

I finally got a Roku TV, and I found a couple of things lacking: 1. There is no "My Music section. 2. Searching is difficult and not user friendly. It is difficult to find anything I want to listen to. 3. Spotify app on my phone suggests I can use Sp...

  • Newbie
  • I finally got a Roku TV, and I found a couple of things lacking:   1. There is no "My Music section.   2. Searching is difficult and not user friendly. It is difficult to find anything ...
  • kzk82
  • Casual Listener
  • 7084 Views
  • 6 replies
  • 0 likes
  • 7084 Views
  • 6 replies
  • 0 likes

spotify stops playing on my russound

I am playing the newest version of Spotify on my Russound to my speakers. Spotify stops playing frequently and I have to start again.

  • Casual Listener
  • I am playing the newest version of Spotify on my Russound to my speakers.  Spotify stops playing frequently and I have to start again. 
  • whoopu1
  • Casual Listener
  • 1268 Views
  • 4 replies
  • 0 likes
  • Other
  • 1268 Views
  • 4 replies
  • 0 likes

Spotify Community

Hello all, If you could escalate this message that would be great thanks. I had changed my Spotify account and deleted my old one. My Spotify community account was then changed. Old Username: < removed for security > Old Spotify Community: < removed ...

  • Visitor
  • Hello all,   If you could escalate this message that would be great thanks. I had changed my Spotify account and deleted my old one. My Spotify community account was then changed.  ...
  • 328 Views
  • 0 replies
  • 0 likes
  • Other
  • 328 Views
  • 0 replies
  • 0 likes

Censoring Songs

I don't know when Spotify changed, but I was just listening to Steppin' by Supa **bleep** Humble and where it would say "I'm blowing up like Isis, because I am the nicest" it has been replaced with silence. The album cover has also been changed and t...

  • Casual Listener
  • I don't know when Spotify changed, but I was just listening to Steppin' by Supa **bleep** Humble and where it would say "I'm blowing up like Isis, because I am the nicest" it has been replaced with s...
  • TheBoedster
  • Casual Listener
  • 1630 Views
  • 3 replies
  • 1 likes
  • 1630 Views
  • 3 replies
  • 1 likes