Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Other (Podcasts, Partners, etc.)

Get help with Podcasts, Web Player, Sonos, Playlists, Tracks and more!

Start a topic

Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

  • Moderator
  • Moderator
  • Lone2
  • Newbie
  • 7099 Views
  • 49 replies
  • 6 likes
  • Other
  • 7099 Views
  • 49 replies
  • 6 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • のぞみ
  • Visitor
  • 19120 Views
  • 9 replies
  • 2 likes
  • Other
  • 19120 Views
  • 9 replies
  • 2 likes

Superuser Contribution why i can not link my account to my playstation account? (PS4)

im trying to link my spotify account to my playstation account and im getting error, my PSN & spotify account are israeli accounts

img_20180403_185047_1024.jpg
  • Casual Listener
  • im trying to link my spotify account to my playstation account and im getting error, my PSN & spotify account are israeli accounts
  • Julian
  • Moderator
  • 1107 Views
  • 2 replies
  • 1 likes
  • PlayStation
  • 1107 Views
  • 2 replies
  • 1 likes

PS Plus with Spotify Premium

So I have been a Premium member on Spotify for a while. And not too long after I recently bought a PS4 (Monster Hunter World), I got a PS Plus membership. I recently saw on the PS Store for Plus Members that they can save 10% on their Premium Spotify...

  • Newbie
  • So I have been a Premium member on Spotify for a while. And not too long after I recently bought a PS4 (Monster Hunter World), I got a PS Plus membership. I recently saw on the PS Store for Plus Memb...
  • attbonec
  • Newbie
  • 5969 Views
  • 2 replies
  • 1 likes
  • 5969 Views
  • 2 replies
  • 1 likes

Can't unfollow deleted playlist "Alternative Pride"

I followed this playlist made by Spotify a while back, but it seems like they deleted it. Now it won't let me unfollow? The button is there, but it doesn't do anything. Any help would be appreciated.

  • Newbie
  • I followed this playlist made by Spotify a while back, but it seems like they deleted it. Now it won't let me unfollow? The button is there, but it doesn't do anything.    Any help would ...
  • 396 Views
  • 0 replies
  • 0 likes
  • 396 Views
  • 0 replies
  • 0 likes

Copy playlists to my list

I want to copy some playlists and add all the songs to my list, can I do that, and if I can, how?

  • Newbie
  • I want to copy some playlists and add all the songs to my list, can I do that, and if I can, how?
  • Nico
  • Community Legend
  • 1157 Views
  • 1 replies
  • 0 likes
  • Other
  • 1157 Views
  • 1 replies
  • 0 likes

Google Home Mini Not recognizing i am premium

i got a google home mini for christmas and upgraded to spotify premium so i could listen to my playlists, however it thinks i am still using the free version and not playing my playlist and just playing radio stations based on my playlist, both my de...

  • Newbie
  • i got a google home mini for christmas and upgraded to spotify premium so i could listen to my playlists, however it thinks i am still using the free version and not playing my playlist and just play...
  • Hester_pie
  • Newbie
  • 2886 Views
  • 5 replies
  • 4 likes
  • 2886 Views
  • 5 replies
  • 4 likes

Solved!! Spotify Connect - Yamaha RX-V477

premise: I already read all the posts I could regarding this topic and I didn't find any solution.I'm literally going mad after spending many hours in trouble shooting. what I tried:-reloaded the router-reloaded the receiver-updated the receiver to v...

  • Regular
  • premise: I already read all the posts I could regarding this topic and I didn't find any solution. I'm literally going mad after spending many hours in trouble shooting.   what I tried: -rel...
  • lorenzperforman
  • Regular
  • 6704 Views
  • 11 replies
  • 2 likes
  • Connect
  • 6704 Views
  • 11 replies
  • 2 likes

LG WebOS 3.5 cannot play music

It's not working!!!! I cannot play anything!!!!!!!!!!!!!!!!!! If I try to play it from phone or laptop it's saying connecting and doesn't do anything andi if I try to select a song from the TV remote doesn't do anything!!!!!!!!!!!! Why the **bleep** ...

  • Casual Listener
  • It's not working!!!!   I cannot play anything!!!!!!!!!!!!!!!!!!   If I try to play it from phone or laptop it's saying connecting and doesn't do anything andi if I try to select a song ...
  • Claudiu91111
  • Casual Listener
  • 1220 Views
  • 1 replies
  • 1 likes
  • Connect
  • 1220 Views
  • 1 replies
  • 1 likes

Can't play some songs

Hello, my problem is that I want to play certain songs and the app on my computer shows the following message: "this song is not available, if you have the file on your computer you can import it" (as shown in the image); the problem is that the song...

  • Casual Listener
  • Hello, my problem is that I want to play certain songs and the app on my computer shows the following message: "this song is not available, if you have the file on your computer you can import it" (a...
  • juanchifto23
  • Casual Listener
  • 798 Views
  • 3 replies
  • 0 likes
  • Other
  • 798 Views
  • 3 replies
  • 0 likes

Release Radar not reflecting my taste

hi guys, need a bit of help. i really like tools like discovered weeekly and release radar. but for some time now the chances of me finding anything that even remotely suits my tatste is becoming dofficult. Can the play history its based on be reset?

  • Newbie
  • hi guys, need a bit of help. i really like tools like discovered weeekly and release radar. but for some time now the chances of me finding anything that even remotely suits my tatste is becoming dof...
  • dashrip87
  • Roadie
  • 10325 Views
  • 9 replies
  • 6 likes
  • music
  • 10325 Views
  • 9 replies
  • 6 likes

Aw snap! My account is broken. Not a single playlist can be shared.

Hi!It seems like I can't embed my own playlists on here but when I do so with playlists I don't own it works perfectly fine. My own playlistsForeign playlistI have no idea how something like this could happen. Help appreciated. My systems: Windows 10...

aw snap!.JPG no snap.png
  • Visitor
  • Hi! It seems like I can't embed my own playlists on here but when I do so with playlists I don't own it works perfectly fine.    My own playlists Foreign playlist I have no idea how ...
  • 350 Views
  • 0 replies
  • 0 likes
  • Connect
    Other
  • 350 Views
  • 0 replies
  • 0 likes

Solved!! Spotify connect handover problem to an Argon Streamer 2 device

Hi, I am having a problem with a Spotify connect handover from an Android telephone over to an Argon Audio Streamer 2 device, that I am hoping to get some tips on how to solve. I have a Spotify premium account and an Argon Audio Streamer 2 device wit...

  • Casual Listener
  • Hi,   I am having a problem with a Spotify connect handover from an Android telephone over to an Argon Audio Streamer 2 device, that I am hoping to get some tips on how to solve.  &...
  • UserInNeed
  • Newbie
  • 5495 Views
  • 3 replies
  • 0 likes
  • Other
  • 5495 Views
  • 3 replies
  • 0 likes

Clicking album cover should jump to the right song when the playlist is sorted

Referencing my post here, I'd like to suggest that in the Windows desktop client, when you have sorted a playlist by a column, clicking the album cover should not jump to the wrong song as currently happens. I hadn't thought of this as an "idea," but...

  • Regular
  • Referencing my post here, I'd like to suggest that in the Windows desktop client, when you have sorted a playlist by a column, clicking the album cover should not jump to the wrong song as currently ...
  • 560 Views
  • 0 replies
  • 3 likes
  • Desktop
    Playlists
  • 560 Views
  • 0 replies
  • 3 likes

Sort artists alphabetically in web browser

How do you sort your artists alphabetically in the web browser (Chrome)? I can't figure out a way to do so, and it's nonsensical trying to find music.

  • Newbie
  • How do you sort your artists alphabetically in the web browser (Chrome)? I can't figure out a way to do so, and it's nonsensical trying to find music. 
  • 773 Views
  • 0 replies
  • 19 likes
  • 773 Views
  • 0 replies
  • 19 likes

# of Songs in Release Radar

I thought 30 songs was standard for Release Radar playlists but I noticed someone I follow has 125 songs on theirs. Does anyone know how this works? Is there some sort of "super user" group?

  • Gig Goer
  • I thought 30 songs was standard for Release Radar playlists but I noticed someone I follow has 125 songs on theirs.  Does anyone know how this works?  Is there some sort of "super user" gro...
  • Hogg
  • Gig Goer
  • 457 Views
  • 2 replies
  • 0 likes
  • Other
  • 457 Views
  • 2 replies
  • 0 likes

Songs Cut Out After Downloading To MP3

Alright so I'm really into making my own video edits and love the songs I find on Spotify. I came across a website that I could download the songs I wanted from Spotify, and it would put the MP3s of them on my iTunes account so I could put them on th...

  • Casual Listener
  • Alright so I'm really into making my own video edits and love the songs I find on Spotify. I came across a website that I could download the songs I wanted from Spotify, and it would put the MP3s of ...
  • kaitlinrlee
  • Casual Listener
  • 1300 Views
  • 2 replies
  • 0 likes
  • music
  • 1300 Views
  • 2 replies
  • 0 likes

Payment

I had an account with Spotify where I paid for subscription. I got a text every month thanking me for my payment. I have since had an offer from Vodafone as part of my package with them to receive Spotify premium for free. So I cancelled my own accou...

  • Newbie
  • I had an account with Spotify where I paid for subscription. I got a text every month thanking me for my payment. I have since had an offer from Vodafone as part of my package with them to receive Sp...
  • TheBrickSlayer
  • Roadie
  • 299 Views
  • 1 replies
  • 0 likes
  • 299 Views
  • 1 replies
  • 0 likes

[WP7] No Discover Weekly on my Spotify account

Two weeks ago I subscribed to Spotify Premium. Most of my friends are also using Spotify and I know that a lot of their new music comes from the Discover Weekly's playlist. Strangely enough this playlist doesn't appear in my playlists. The same goes ...

  • Newbie
  • Two weeks ago I subscribed to Spotify Premium. Most of my friends are also using Spotify and I know that a lot of their new music comes from the Discover Weekly's playlist. Strangely enough this...
  • 307 Views
  • 0 replies
  • 0 likes
  • 307 Views
  • 0 replies
  • 0 likes

Order playlists alphabetically ?

The music streaming organisation with the most successful income generating structure, Spotify, is still pretending it can't create a software solution for ordering playlists alphabetically !! Millions of users in the meantime are stuck with disorder...

  • Music Fan
  • The music streaming organisation with the most successful income generating structure, Spotify, is still pretending it can't create a software solution for ordering playlists alphabetically !! Millio...
  • jaipee
  • Music Fan
  • 8746 Views
  • 4 replies
  • 34 likes
  • Other
  • 8746 Views
  • 4 replies
  • 34 likes

Most retro love songs yielded are remakes, e.g. Very Special Love yields Sarah Geronimo

The song mentioned was originally by Maureen McGovern but Search results gave Sarah Geronimo’s version. Not to mean anything not good (man i love Sarah’s Forever’s Not Enough!) but it’s best if we can have the very source voice. I also noticed that m...

  • Casual Listener
  • The song mentioned was originally by Maureen McGovern but Search results gave Sarah Geronimo’s version. Not to mean anything not good (man i love Sarah’s  Forever’s Not Enough!) but it’s best if...
  • 320 Views
  • 0 replies
  • 0 likes
  • Samsung
  • 320 Views
  • 0 replies
  • 0 likes