Help Wizard

Step 1

NEXT STEP

Other (Podcasts, Partners, etc.)

Get help with Podcasts, Web Player, Sonos, Playlists, Tracks and more!

Start a topic

Forum Posts

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 16123 Views
  • 8 replies
  • 1 likes
  • Other
  • 16123 Views
  • 8 replies
  • 1 likes

Solved!! Hootie and the Blowfish tracks

I had a playlist with Hootie and the blowfish songs from their cracked rear view album. They are no longer available. It seems that their top songs, especially from this album are no longer on their spotify page either. What happened?

  • Visitor
  • I had a playlist with Hootie and the blowfish songs from their cracked rear view album.  They are no longer available. It seems that their top songs, especially from this album are no longer on ...
  • urbanpixie85
  • Newbie
  • 7087 Views
  • 5 replies
  • 1 likes
  • 7087 Views
  • 5 replies
  • 1 likes

Connect on Marantz Melody Media (M-CR610)

This product is SpotIfy enabled as far as I can see: http://www.marantz.co.uk/uk/products/pages/productdetails.aspx?catid=speakerdocks&subcatid=0&productid=melodymediamcr610 But is Spotify controlled from within the Spotify App (Android in my case) o...

  • Newbie
  • This product is SpotIfy enabled as far as I can see: http://www.marantz.co.uk/uk/products/pages/productdetails.aspx?catid=speakerdocks&subcatid=0&productid=melodymediamcr610   B...
  • DanielOverdeves
  • Newbie
  • 2837 Views
  • 2 replies
  • 0 likes
  • Marantz
    Other
  • 2837 Views
  • 2 replies
  • 0 likes

adverts

hello. i dont get your carbs advert. people snack during adverts. often. if you didn't have adverts people may consume less carbs. confused. thanks.

  • Casual Listener
  • hello. i dont get your carbs advert.    people snack during adverts. often. if you didn't have adverts people may consume less carbs. confused. thanks.
  • mattpollico
  • Casual Listener
  • 242 Views
  • 1 replies
  • 0 likes
  • 242 Views
  • 1 replies
  • 0 likes

artist promotion / new music fridays

Maybe think about not promoting artists such as 6ix 9ine, that have multiple allegations against them for sexual misconduct involving a minor?Very distasteful.

  • Newbie
  • Maybe think about not promoting artists such as 6ix 9ine, that have multiple allegations against them for sexual misconduct involving a minor? Very distasteful.
  • 257 Views
  • 0 replies
  • 0 likes
  • 257 Views
  • 0 replies
  • 0 likes

My top songs of 2017?

why is cousin Stizz's "Superbowl" on my Top 2017 songs when I didn't listen to him at all?

  • Newbie
  • why is cousin Stizz's "Superbowl" on my Top 2017 songs when I didn't listen to him at all?
  • 270 Views
  • 0 replies
  • 0 likes
  • 270 Views
  • 0 replies
  • 0 likes

Playlist Home Page

Hi, I need an information.If a brand want to share a playlist on your home page and being visible by all Spotify users, what is the procedure? Do they have to pay something? What does it depend on? Thank you for your answer, Pauline

  • Newbie
  • Hi,   I need an information. If a brand want to share a playlist on your home page and being visible by all Spotify users, what is the procedure? Do they have to pay something? What does...
  • 185 Views
  • 0 replies
  • 0 likes
  • music
  • 185 Views
  • 0 replies
  • 0 likes

cloudfront issues?

Are there currently any issues going on? I get logged out from the player - and when I try to log back in I get errors from the nginx cache/loadbalancer - and cloudfront telling me, the origin server could not be reached - always have to refresh 3-4 ...

  • Roadie
  • Are there currently any issues going on? I get logged out from the player - and when I try to log back in I get errors from the nginx cache/loadbalancer - and cloudfront telling me, the origin server...
  • 238 Views
  • 0 replies
  • 0 likes
  • Other
  • 238 Views
  • 0 replies
  • 0 likes

Solved!! Bitrate for the new WEB PLAYBACK SDK

What is the bitrate for the new WEB PLAYBACK SDK?I've tried to measure and it seems to be 320kbps? Thanks in advance!

  • Newbie
  • What is the bitrate for the new WEB PLAYBACK SDK? I've tried to measure and it seems to be 320kbps?  Thanks in advance!
  • hughrawlinson
  • Newbie
  • 625 Views
  • 1 replies
  • 0 likes
  • Web Player
  • 625 Views
  • 1 replies
  • 0 likes

Web player no longer works on Chromium with user-agent switcher

I got Raspberry Pi 3 running raspbian. I've been using Chromium with a user-agent swicher to be able to use Spotify web player. Now it just tells me to "Enable player in your browser" and directs me to these instructions: https://support.spotify.com/...

  • Casual Listener
  • I got Raspberry Pi 3 running raspbian. I've been using Chromium with a user-agent swicher to be able to use Spotify web player. Now it just tells me to "Enable player in your browser" and directs me ...
  • joulusoturi
  • Casual Listener
  • 3778 Views
  • 1 replies
  • 1 likes
  • Other
  • 3778 Views
  • 1 replies
  • 1 likes

Solved!! [Sonos][Bug] Spotify Connect is broken

Since some days, Spotify Connect is broken for my Sonos device. When using the desktop app, I can choose my Android phone and it works (chosing desktop from phone works too), but when I choose my Sonos device it doesn’t, and continue to play music on...

  • Visitor
  • Since some days, Spotify Connect is broken for my Sonos device.   When using the desktop app, I can choose my Android phone and it works (chosing desktop from phone works too), but when I cho...
  • HansSmns
  • Newbie
  • 2369 Views
  • 4 replies
  • 2 likes
  • Connect
  • 2369 Views
  • 4 replies
  • 2 likes

[Connect] Needed functionality: Using Spotify UI to stream to Sonos

My Spotify is not syncing with Sonos. Devices are showing but when I press, nothing happens. I hear through my Android phone but not paired speakers. I have deleted then re-selected Spotify in my music but still not syncing. Any ideas?

  • Newbie
  • My Spotify is not syncing with Sonos. Devices are showing but when I press, nothing happens. I hear through my Android phone but not paired speakers. I have deleted then re-selected Spotify in my mus...
  • 336 Views
  • 0 replies
  • 1 likes
  • 336 Views
  • 0 replies
  • 1 likes

Music on Spotify but not on Windows Player

Hey, I'm looking to play some music that is definitely on Spotify when you google it, but not on the Windows version when I search it. Is there any reason for this or a way I could fix it? The album I'm looking for is Release from Agony by Destructio...

  • Casual Listener
  • Hey, I'm looking to play some music that is definitely on Spotify when you google it, but not on the Windows version when I search it. Is there any reason for this or a way I could fix it? The album ...
  • Aidan1460
  • Casual Listener
  • 247 Views
  • 2 replies
  • 0 likes
  • 247 Views
  • 2 replies
  • 0 likes

Issues with web player

So, to keep it simple, the spotify web player will not work on any of my computers. The last time it worked, I paused it on November, a song by Tyler the creator. Now, the web player will not play at all. It just stays. I have a screenshot attacthced...

  • Newbie
  • So, to keep it simple, the spotify web player will not work on any of my computers. The last time it worked, I paused it on November, a song by Tyler the creator. Now, the web player will not play at...
  • wilsonluke620
  • Newbie
  • 701 Views
  • 6 replies
  • 0 likes
  • 701 Views
  • 6 replies
  • 0 likes

tupac better dayz

Hello. Maybe some one can help and tell me why I can't play the song from Tupac and Kadafi "who do u believe in " from the album better dayz. Because my account is from Germany? greets

  • Newbie
  • Hello. Maybe some one can help and tell me why I can't play the song from Tupac and Kadafi "who do u believe in " from the album better dayz. Because my account is from Germany?     gree...
  • 262 Views
  • 0 replies
  • 0 likes
  • 262 Views
  • 0 replies
  • 0 likes

Webplayer get stucked while advertisment

My webplayer get stucked at an advertisment, I can`t play any song any more. I tried it in different browsers and computers. Nothing is working. Even the advertisment doesn`t play. I can`t press play.

  • Newbie
  • My webplayer get stucked at an advertisment, I can`t play any song any more. I tried it in different browsers and computers. Nothing is working. Even the advertisment doesn`t play. I can`t press play.
  • 10001234s
  • Newbie
  • 329 Views
  • 2 replies
  • 0 likes
  • 329 Views
  • 2 replies
  • 0 likes

Spotify Connect for Windows Phone

I can't get my playlists to play in download on my phone,even though the songs are already in my phone in Groove. Spotyify will only stream songs at random from the playlist. I'm not happy about this move.

  • Newbie
  • I can't get my playlists to play in download on my phone,even though the songs are already in my phone in Groove. Spotyify will only stream songs at random from the playlist. I'm not happy about this...
  • 188 Views
  • 0 replies
  • 0 likes
  • 188 Views
  • 0 replies
  • 0 likes

Wrapped 2017 doesn't count Web Player plays?

I use the web player constantly at work, and I listen to different music there from iOS. It's immediately evident to me that the 2017 Wrapped feature is not taking the web player plays into account - it lists all the music I listen to on desktop or i...

  • Newbie
  • I use the web player constantly at work, and I listen to different music there from iOS. It's immediately evident to me that the 2017 Wrapped feature is not taking the web player plays into account -...
  • rvb23
  • Newbie
  • 349 Views
  • 1 replies
  • 1 likes
  • 349 Views
  • 1 replies
  • 1 likes

Solved!! 2017Wrapped Never Stops Loading

I'm super interested in seeing my results for 2017 music. I was able to navigate to the playlists but when I want to see the image everyone is sharing I just eternally get a spinning icon. I noticed that it seems to throw a network error after I acce...

  • Regular
  • I'm super interested in seeing my results for 2017 music. I was able to navigate to the playlists but when I want to see the image everyone is sharing I just eternally get a spinning icon. I noticed ...
  • ccash09
  • Regular
  • 623 Views
  • 5 replies
  • 0 likes
  • Other
  • 623 Views
  • 5 replies
  • 0 likes

[ON THE MOVE] Using spotify on the move without a smartphone

Hello all !I'm new here Maybe I searched bad but I didn't find a real answer to my ineterrogation.I blost my smartphone (and headphone :-(((( ) and don't have so much money so I think I will buy a classic "old" phone without Andoid (more battery and ...

  • Casual Listener
  • Hello all ! I'm new here 🙂 Maybe I searched bad but I didn't find a real answer to my ineterrogation. I blost my smartphone (and headphone :-((((  ) and don't have so much money so I thin...
  • 349 Views
  • 0 replies
  • 0 likes
  • Connect
    Other
    Symbian
  • 349 Views
  • 0 replies
  • 0 likes

Recommended Songs feature on playlists - is there a song limit?

Howdy.I have a playlist in which I catalogue all the good songs I've heard using Spotify, and one of my favourite functions was the Recommended Songs feature at the bottom - it helped me to discover a lot of enjoyable albums.But I've noticed that, si...

  • Newbie
  • Howdy. I have a playlist in which I catalogue all the good songs I've heard using Spotify, and one of my favourite functions was the Recommended Songs feature at the bottom - it helped me to discove...
  • 534 Views
  • 0 replies
  • 0 likes
  • 534 Views
  • 0 replies
  • 0 likes