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Forum Posts

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 12195 Views
  • 8 replies
  • 0 likes
  • Other
  • 12195 Views
  • 8 replies
  • 0 likes

Sonos connection

I've used Spotify (Premuium) successfully through Sonos (as well as directly on my computers) for some years. I use an ipod classic as the Sonos controller. Recently, however, I find that I cannot connect to Spotify through the ipod and therefore can...

  • Newbie
  • I've used Spotify (Premuium) successfully through Sonos (as well as directly on my computers) for some years. I use an ipod classic as the Sonos controller. Recently, however, I find that I cannot co...
  • 336 Views
  • 0 replies
  • 0 likes
  • SONOS
  • 336 Views
  • 0 replies
  • 0 likes

Platform to suggest artists or songs to be featured in Spotify

Hi,Are there any platform available to suggest artists or songs to be featured in Spotify?For e.g. Japanese groups.. there are AKB48 but sisters groups are not found. Arashi is not found either.Thanks

  • Casual Listener
  • Hi, Are there any platform available to suggest artists or songs to be featured in Spotify? For e.g. Japanese groups.. there are AKB48 but sisters groups are not found. Arashi is not found either. ...
  • 187 Views
  • 0 replies
  • 1 likes
  • Music
  • 187 Views
  • 0 replies
  • 1 likes

Webplayer playing songs, but no sound - firefox

Hello, I've been using the Spotify webplayer for a long time on the firefox browser and it's been working perfectly for some time. Upon installing new headphones, I can no longer hear songs playing from the firefox webplayer. The song will play, but ...

  • Newbie
  • Hello,   I've been using the Spotify webplayer for a long time on the firefox browser and it's been working perfectly for some time. Upon installing new headphones, I can no longer hear songs ...
  • luc_val1
  • Newbie
  • 679 Views
  • 1 replies
  • 0 likes
  • Web Player
  • 679 Views
  • 1 replies
  • 0 likes

Web Player

This is reproducible on two different machines with different hardware. Edge (with Flash) and IE (with Flash) when playing back music and scrolling down artist tracks, the playback stutters. Flash is updated via Windows Update 23.0.0.205 (KB3201860) ...

  • Regular
  • This is reproducible on two different machines with different hardware.   Edge (with Flash) and IE (with Flash) when playing back music and scrolling down artist tracks, the playback stutters....
  • steviejay2002
  • Regular
  • 239 Views
  • 1 replies
  • 0 likes
  • Web Player
    Windows
  • 239 Views
  • 1 replies
  • 0 likes

Songs unavailable on some devices

I have a personal playlist, where some of the songs have become unavailable on some of my devices. They are available on my Tab S3 and Galaxy S7, but not available on my Gear S3 or Windows 10 PC. I can, however, force them to play on either of those,...

  • Newbie
  • I have a personal playlist, where some of the songs have become unavailable on some of my devices. They are available on my Tab S3 and Galaxy S7, but not available on my Gear S3 or Windows 10 PC. I c...
  • 229 Views
  • 0 replies
  • 0 likes
  • Samsung
  • 229 Views
  • 0 replies
  • 0 likes

Pay with Mobile

Hello! Im about to upgrade my account to premium and i saw theres a new pay with mobile method and theres a smart communication logo so i load up my phone and when im about to pay with boku it says Sorry, Spotify Premium is not available for Smart Co...

  • Newbie
  • Hello! Im about to upgrade my account to premium and i saw theres a new pay with mobile method and theres a smart communication logo so i load up my phone and when im about to pay with boku it says&n...
  • Chiaraaaa
  • Newbie
  • 2693 Views
  • 3 replies
  • 0 likes
  • Other
  • 2693 Views
  • 3 replies
  • 0 likes

Spotify keeps skipping and buffering on my home & office wifi

Both webplayer, Windows player and the android app keeps skipping, stuttering and buffering almost all the time for the past few months. Never happened before. I'm on 100+ Mbps at home and I would imagine similar speeds at work too. It's very annoyin...

  • Regular
  • Both webplayer, Windows player and the android app keeps skipping, stuttering and buffering almost all the time for the past few months. Never happened before. I'm on 100+ Mbps at home and I would im...
  • 353 Views
  • 0 replies
  • 0 likes
  • Web Player
  • 353 Views
  • 0 replies
  • 0 likes

My profile or public playlists do not appear in the search?

Hi,We're currently trying to share our playlists to the public and are finding it very difficult to find our profile from another account. Searching for our account name (PYMCA) produces no results despite having a completely public profile and playl...

  • Casual Listener
  • Hi, We're currently trying to share our playlists to the public and are finding it very difficult to find our profile from another account. Searching for our account name (PYMCA)  produces n...
  • tscottjones
  • Newbie
  • 3693 Views
  • 10 replies
  • 0 likes
  • 3693 Views
  • 10 replies
  • 0 likes

Music will not continuously play when IPhone is locked.

I have Spotify Premium and on both my iPad and iPhone music will not play continuously if the device is locked. I have restarted the devices, reinstalled Spotify on both, and played around with the playback settings such as "Crossfade" and "Gapless P...

  • Newbie
  • I have Spotify Premium and on both my iPad and iPhone music will not play continuously if the device is locked. I have restarted the devices, reinstalled Spotify on both, and played around with the p...
  • 194 Views
  • 0 replies
  • 0 likes
  • 194 Views
  • 0 replies
  • 0 likes

As an artist

As an artist on Spotify, is there any way to change the songs order on your profile?

  • Casual Listener
  • As an artist on Spotify, is there any way to change the songs order on your profile?
  • MattSuda
  • Spotify Star
  • 228 Views
  • 1 replies
  • 0 likes
  • 228 Views
  • 1 replies
  • 0 likes

How can I see my address?

I am not sure whether or not I've changed my address but I cannot find any section to see it. How can I see my address?

  • Casual Listener
  •  I am not sure whether or not I've changed my address but I cannot find any section to see it. How can I see my address? 
  • Bittencourt
  • Spotify Star
  • 117404 Views
  • 9 replies
  • 6 likes
  • Web Player
    Windows
  • 117404 Views
  • 9 replies
  • 6 likes

Solved!! Embed Album player on website

Hi! For a client, I'm looking for embeding a player of his albums on his website.I tried to follow the article 'Play Button' (https://developer.spotify.com/technologies/widgets/spotify-play-button/) by replacing playlist and the ID but that didn't wo...

  • Newbie
  • Hi!   For a client, I'm looking for embeding a player of his albums on his website. I tried to follow the article 'Play Button' (https://developer.spotify.com/technologies/widgets/spotify-pla...
  • Maxim
  • Spotify Star
  • 20163 Views
  • 1 replies
  • 1 likes
  • Other
  • 20163 Views
  • 1 replies
  • 1 likes

Apps require webpage authentication (Spotify wont connect)

Due to our company internet rules, every seperate web browser or application that requires web access must first go through a simple webpage sign on. After then unrestricted internet is given. Spotify desktop app (Windows 7) obviously fails to connec...

  • Casual Listener
  • Due to our company internet rules, every seperate web browser or application that requires web access must first go through a simple webpage sign on. After then unrestricted internet is given. &nbsp...
  • 223 Views
  • 0 replies
  • 0 likes
  • Web Player
    Windows
  • 223 Views
  • 0 replies
  • 0 likes

Can't listen to all the music

I sometimes see playlists like a Glee one with some songs. When I click on a song it won't play and skip to the next song. Is this music not available in The Netherlands? Why is it shown then?

  • Newbie
  • I sometimes see playlists like a Glee one with some songs. When I click on a song it won't play and skip to the next song. Is this music not available in The Netherlands? Why is it shown then?
  • 254 Views
  • 0 replies
  • 0 likes
  • 254 Views
  • 0 replies
  • 0 likes

Can't find friends and follow their playlist...HELP

Hi!I'm following some of my friends and I would like to find others and be able to listen to their playlists. But impossible to find them on the web player! Even the ones I was already following....Help? :'(

  • Newbie
  • Hi! I'm following some of my friends and I would like to find others and be able to listen to their playlists. But impossible to find them on the web player! Even the ones I was already followi...
  • 161 Views
  • 0 replies
  • 0 likes
  • Web Player
  • 161 Views
  • 0 replies
  • 0 likes

deleting songs from library

Once I move a song to a new playlist can I delete it from my main song library without it deleting the song from everything? Will it still be in my playlist?

  • Casual Listener
  • Once I move a song to a new playlist can I delete it from my main song library without it deleting the song from everything? Will it still be in my playlist?
  • MartinStoichkov
  • Community Legend
  • 216 Views
  • 1 replies
  • 0 likes
  • Music
    Other
  • 216 Views
  • 1 replies
  • 0 likes

Missing artwork on some albums

Hello, i have a samsung galaxy j3 2016 and a premium spotify acc ( idk if it matters). Some of the artworks in my library are missing when i go offline, i tryed literally everything... Reinstalling the app, cleaned cache, removed devices etc.. When i...

  • Casual Listener
  • Hello, i have a samsung galaxy j3 2016 and a premium spotify acc ( idk if it matters). Some of the artworks in my library are missing when i go offline, i tryed literally everything... Reinstalling t...
  • 187 Views
  • 0 replies
  • 0 likes
  • Music
    Other
    Samsung
  • 187 Views
  • 0 replies
  • 0 likes

Bose bears den ad

Can the volume on this ad be changed or can it be removed it is so so much louder than any other ad...

  • Casual Listener
  • Can the volume on this ad be changed or can it be removed it is so so much louder than any other ad...
  • xavier777raine
  • Newbie
  • 217 Views
  • 3 replies
  • 0 likes
  • Other
  • 217 Views
  • 3 replies
  • 0 likes

Solved!! When do we got CD quality in France ?

Hello, i'm about to join Qobus because of the CD quality tracks but I read than Spotify is about to propose the same quality. Do you know when on french soil ? CheersBen

  • Casual Listener
  • Hello,   i'm about to join Qobus because of the CD quality tracks but I read than Spotify is about to propose the same quality. Do you know when on french soil ?   Cheers Ben
  • MattSuda
  • Spotify Star
  • 1391 Views
  • 4 replies
  • 0 likes
  • 1391 Views
  • 4 replies
  • 0 likes