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Solved!! Cleaning my listening history?

My android phone automatically connected to someone's smart speaker or TV or something and they went on to a few hours of listening before I noticed and disconnected from that device. Now two weeks later my "what's new" and "recently played" views ke...

Music Fan

cptbrauer

Newbie

65639 Views

7 replies

4 likes

  • 65639 Views
  • 7 replies
  • 4 likes

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

Moderator

actorma

Visitor

39429 Views

220 replies

20 likes

Other
  • 39429 Views
  • 220 replies
  • 20 likes

GEAR S3 not showing mobile data connection option

Even though I have Spotify Premium and I have the Gear S3 Frontier, The spotify app is not giving me the option to hear my music via 4G/data connection. I only have Stream on wifi or Remote options. Does anyone know how to fix this issue or why I'm n...

Casual Listener

Even though I have Spotify Premium and I have the Gear S3 Frontier, The spotify app is not giving me the option to hear my music via 4G/data connection. I only have Stream on wifi or Remote options. ...

527 Views

0 replies

1 likes

Samsung
  • 527 Views
  • 0 replies
  • 1 likes

Spotify and MS750 soundbar

Spotify has suddenly stopped recognising my Samsung Soundbar MS750. Everything was working fine until today. Normally I connect via WIFI, now Spotify refuses to see the soundbar. When I go to "connect to a device", the soundbar does not appear. All o...

Newbie

Spotify has suddenly stopped recognising my Samsung Soundbar MS750. Everything was working fine until today. Normally I connect via WIFI, now Spotify refuses to see the soundbar.   When I go t...

957 Views

0 replies

2 likes

Samsung
  • 957 Views
  • 0 replies
  • 2 likes

Jerry Cantrell - Job To Do not on Spotify

Or rather, it is, but it's grayed out in the album and can't be played. Any idea why this is the case, given that the rest of John Wick 2 soundtrack and Jerry Cantrell's other songs are available on Spotify?

Casual Listener

Or rather, it is, but it's grayed out in the album and can't be played. Any idea why this is the case, given that the rest of John Wick 2 soundtrack and Jerry Cantrell's other songs are available on ...

837 Views

0 replies

3 likes

  • 837 Views
  • 0 replies
  • 3 likes

Solved!! Using spotify with Alexa

Hello,I live in Netherlands and I have a premium account. I would like to use it with Alexa, but I have some issues. If I use my Alexa connected to my Amazon.com account, spotify works really well. If I use it with my Amazon.co.uk, then it cannot acc...

Casual Listener

Hello, I live in Netherlands and I have a premium account. I would like to use it with Alexa, but I have some issues.  If I use my Alexa connected to my Amazon.com account, spotify works ...

danuta

Casual Listener

818 Views

2 replies

0 likes

Other
  • 818 Views
  • 2 replies
  • 0 likes

Bluetooth Controls on Spotify Broken

When Spotify is playing through bluetooth on my phone, the media controls are broken unless they are clicked directly through the phone. For example, when my phone is connected to my car's bluetooth and playing spotify, I cannot use the car's bluetoo...

Newbie

When Spotify is playing through bluetooth on my phone, the media controls are broken unless they are clicked directly through the phone.    For example, when my phone is connected to my c...

468 Views

0 replies

0 likes

Other
  • 468 Views
  • 0 replies
  • 0 likes

Many songs with bad sound quality.

A lot of songs have a really bad flutter/warbling sound over them. Does spotify transcode low bitrate MP3 or other codecs to OGG? I've been paying for premium for a few years, but I'm getting frustrated with how much terrible sounding music there is....

Regular

A lot of songs have a really bad flutter/warbling sound over them.  Does spotify transcode low bitrate MP3 or other codecs to OGG?  I've been paying for premium for a few years, but I'm get...

1395 Views

0 replies

10 likes

Other
  • 1395 Views
  • 0 replies
  • 10 likes

Superuser Contribution Songs limit

Cannot add any new music. I have reached my 10,000 song limit in my library even though I'm a premium customer. Apple has a limit of 100,00 while Amazon has a 250,000 limit. However, some pretty good music. Guess I'll just have to buy them and take t...

Regular

Cannot add any new music.  I have reached my 10,000 song limit in my library even though I'm a premium customer.  Apple has a limit of 100,00 while Amazon has a 250,000 limit.  However...

Jemi

Spotify Legend

440 Views

1 replies

0 likes

  • 440 Views
  • 1 replies
  • 0 likes

HELP

I just asked Spotify to transfer my account info to my new account but I regretted it and sent another message to keep my old account. Do you think they will delete my old account or will I get to keep it like I said in my last request?

Casual Listener

I just asked Spotify to transfer my account info to my new account but I regretted it and sent another message to keep my old account. Do you think they will delete my old account or will I get to ke...

patates88

Casual Listener

454 Views

1 replies

0 likes

  • 454 Views
  • 1 replies
  • 0 likes

Spotify playlist repeat on windows phone 10

Hi, I'm still using windows 10 phone and suggested playlist won't switch from song to another. I have premium account. could somebody help please?

Visitor

Hi, I'm still using windows 10 phone and suggested playlist won't switch from song to another. I have premium account. could somebody help please?

419 Views

0 replies

0 likes

  • 419 Views
  • 0 replies
  • 0 likes

Solved!! Song request

I cannot find the following song:Song: Kuyashii Keredo ShiawaseyoSinger:Okumura Chiyo Can Spotify add the song or the artist.

Casual Listener

I cannot find the following song: Song: Kuyashii Keredo Shiawaseyo Singer:Okumura Chiyo   Can Spotify add the song or the artist.

ferguner

Casual Listener

1190 Views

4 replies

0 likes

Music
  • 1190 Views
  • 4 replies
  • 0 likes

My MP3 complilation to Spotify Playlist

Hi,how can I import on spotify my personal compilation of mp3 file as spotify playlist?Thank you

Newbie

Hi, how can I import on spotify my personal compilation of mp3 file as spotify playlist? Thank you

Sebasty

Community Legend

464 Views

1 replies

0 likes

  • 464 Views
  • 1 replies
  • 0 likes

Can't see community topics

I'm trying to read this community post about granular volume controls (I found it via a Google Search) but I get an error https://community.spotify.com/t5/Desktop-Mac-old/More-granular-volume-controls/td-p/1214908 You do not have sufficient privilege...

Casual Listener

I'm trying to read this community post about granular volume controls (I found it via a Google Search) but I get an error   https://community.spotify.com/t5/Desktop-Mac-old/More-granular-volum...

Sebasty

Community Legend

462 Views

1 replies

0 likes

Other
  • 462 Views
  • 1 replies
  • 0 likes

Press Shuffle and there is only one song is in the queue

Hello, for some reason whenever I go to play any playlists I haven't made it only plays one song when I shuffle. And I am pretty **bleep** at the fact of no chat line to dedicated support.Windows Phone -Win 10

Casual Listener

Hello, for some reason whenever I go to play any playlists I haven't made it only plays one song when I shuffle.   And I am pretty **bleep** at the fact of no chat line to dedicated ...

ChrisBlackBeats

Composer

566 Views

3 replies

0 likes

  • 566 Views
  • 3 replies
  • 0 likes

Solved!! Spotify Gear without WLAN (not wireless)?

Hello everyone, Maybe I'm not looking at the right location for the answer, but on a the list of the supported gears ( https://www.spotifygear.com/ ), it seems to me that there is no option for a standalone player/speaker that supports a LAN-ethernet...

Casual Listener

Hello everyone,   Maybe I'm not looking at the right location for the answer, but on a the list of the supported gears ( https://www.spotifygear.com/ ), it seems to me that there is no option ...

osornios

Spotify Star

892 Views

1 replies

0 likes

All Platforms
Other
  • 892 Views
  • 1 replies
  • 0 likes

I WANNA PRAISE YOU LIKE I SHOULD....

Hello Spotify!! How can I find out who created a particular spotify playlist?? Some playlists I listen too get me so lit that Im like - **bleep** who put this together.. **bleep** is dope! So how can I find that out and tell that person/people who aw...

Newbie

Hello Spotify!! How can I find out who created a particular spotify playlist?? Some playlists I listen too get me so lit that Im like - **bleep** who put this together.. **bleep** is dope! So how can...

Sebasty

Community Legend

2052 Views

1 replies

0 likes

  • 2052 Views
  • 1 replies
  • 0 likes

Web player broken in ChromeOS

I recall this happening a few years ago, well the problem is back. The web player will not function on a Chromebook, even with all extensions disabled. Hit PLAY, nothing plays. It works as usual under the Chrome browser for Windows. Jango, Pandora, S...

Regular

I recall this happening a few years ago, well the problem is back. The web player will not function on a Chromebook, even with all extensions disabled. Hit PLAY, nothing plays. It works as usual unde...

Sebasty

Community Legend

939 Views

1 replies

0 likes

Other
  • 939 Views
  • 1 replies
  • 0 likes

April Fools Idea

You should make an April Fools playlist of the bottom 100 songs. Once a single person plays a song, it would be removed from the bottom 100 list and replaced with another song that has (presumably) 0 plays.

Newbie

You should make an April Fools playlist of the bottom 100 songs.    Once a single person plays a song, it would be removed from the bottom 100 list and replaced with another song tha...

443 Views

0 replies

0 likes

  • 443 Views
  • 0 replies
  • 0 likes

Spotify Connect

I just want to say that I am extremely disappointed with the fact that Spotify has discontinued the compatibility between Spotify Connect, and my Pioneer VSX-824. Not only did I specifically buy this surround sound system for its compatibility, but n...

Newbie

I just want to say that I am extremely disappointed with the fact that Spotify has discontinued the compatibility between Spotify Connect, and my Pioneer VSX-824. Not only did I specifically buy this...

anden2000

Newbie

835 Views

1 replies

1 likes

  • 835 Views
  • 1 replies
  • 1 likes

Nike + Run app Music not playing using cell signal

I recently switched from Apple Music to Spotify. I use the Nike + Run app to track my runs and have linked my premium account with the app. But the music is not playing while using the cell signal, if I connect to Wifi it the music loads and plays. I...

Newbie

I recently switched from Apple Music to Spotify. I use the Nike + Run app to track my runs and have linked my premium account with the app.  But the music is not playing while using the cell sig...

1180 Views

0 replies

6 likes

Music
Other
  • 1180 Views
  • 0 replies
  • 6 likes

spotify connect won't connect to sonos connect

talk about misnomers...For a while I was able to play spotify on my Sonos Connect via the "connect to a device" function in the spotify app. Then for a long time it would continually drop the connection. Now it does not connect at all. Anyone know wh...

Casual Listener

talk about misnomers... For a while I was able to play spotify on my Sonos Connect via the "connect to a device" function in the spotify app.  Then for a long time it would continually drop the...

Vizsla1

Casual Listener

1101 Views

2 replies

0 likes

Connect
  • 1101 Views
  • 2 replies
  • 0 likes