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Please see below the most popular frequently asked questions.

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Please see below the current ongoing issues which are under investigation.

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Forum Posts

Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • EMilde
  • Visitor
  • 3434 Views
  • 25 replies
  • 6 likes
  • Other
  • 3434 Views
  • 25 replies
  • 6 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 18159 Views
  • 8 replies
  • 2 likes
  • Other
  • 18159 Views
  • 8 replies
  • 2 likes

Superuser Contribution help ME

I can't understand why this words are keep appearing TT PLZ help me!!!!!

  • Newbie
  • I can't understand why this words are keep appearing TT PLZ help me!!!!!
  • Melody
  • Spotify
  • 355 Views
  • 1 replies
  • 0 likes
  • 355 Views
  • 1 replies
  • 0 likes

Superuser Contribution daily mixes

i changed my account 2+ weeks ago and now my daily mixes are filled with songs i don't really like and i only have 2 daily mixes instead of my usual 6 so i don't have a lot of variety. is it possible to transfer my listening history so i can get bett...

  • Newbie
  • i changed my account 2+ weeks ago and now my daily mixes are filled with songs i don't really like and i only have 2 daily mixes instead of my usual 6 so i don't have a lot of variety. is it possible...
  • Melody
  • Spotify
  • 472 Views
  • 1 replies
  • 0 likes
  • Other
  • 472 Views
  • 1 replies
  • 0 likes

Playlist picture

i was trying to change the picture of my playlist but when i close the app and open it again it shows the old picture, i tried to log out and log in but it didn't work, any suggestions?

  • Newbie
  • i was trying to change the picture of my playlist but  when i close the app and open it again it shows the old picture, i tried to log out and log in but it didn't work, any suggestions?
  • Melody
  • Spotify
  • 464 Views
  • 2 replies
  • 0 likes
  • 464 Views
  • 2 replies
  • 0 likes

Missing spotify player on WebOS for LG OLED vs Travel to Mars

Are you really making a joke of us? It is 2018, we have AI playing better than any human in GO and chess, we are able to put Electrical Car on orbit to Mars (and recover rocket) because we can, but we can't run Spotify player on power saving TV like ...

  • Newbie
  • Are you really making a joke of us? It is 2018, we have AI playing better than any human in GO and chess, we are able to put Electrical Car on orbit to Mars (and recover rocket) because we can, but w...
  • 620 Views
  • 0 replies
  • 1 likes
  • 620 Views
  • 0 replies
  • 1 likes

Solved!! how to use spotify connect on a windows phone

Hi everyone, I just recently bought a windows phone and although I didn't seem to have any problem using spotify connect to control my music playing on the ps4 with my previous IPhone, I just can't seem to be able to do so with my lumia 640.the conne...

  • Newbie
  • Hi everyone,   I just recently bought a windows phone and although I didn't seem to have any problem using spotify connect to control my music playing on the ps4 with my previous IPhone, I jus...
  • darbalce
  • Casual Listener
  • 9680 Views
  • 14 replies
  • 4 likes
  • Connect
    music
    Other
    WP 8
  • 9680 Views
  • 14 replies
  • 4 likes

Bumble/Tinder Syncing issues

Long time premium subscriber. I'm having an issue with a huge discrepancy in my top artist selection on partner apps, Bumble vs Tinder. The top artists on Tinder are pretty current and up to date I would say, but the ones on Bumble are very outdated ...

  • Newbie
  • Long time premium subscriber. I'm having an issue with a huge discrepancy in my top artist selection on partner apps, Bumble vs Tinder. The top artists on Tinder are pretty current and up to date I w...
  • 7301 Views
  • 0 replies
  • 11 likes
  • 7301 Views
  • 0 replies
  • 11 likes

Streaming problem with spotify connect on Pioneer sc-lx58

Hi,I can not find a similar problem. Usually, people fail to connect and play music on a remote device.But I, I connect without problems on the Pioneer amplifier SC-LX58, and the song play.However, streaming is cut regularly, several times during a s...

  • Casual Listener
  • Hi, I can not find a similar problem. Usually, people fail to connect and play music on a remote device. But I, I connect without problems on the Pioneer amplifier SC-LX58, and the song play. Ho...
  • latifeteke
  • Newbie
  • 1914 Views
  • 5 replies
  • 0 likes
  • Connect
  • 1914 Views
  • 5 replies
  • 0 likes

Solved!! [Web Player] One song loop

Hello,[Disclaimer]: I searched the community, but did not find solution for my issue. Is there any way to loop one song in Web Player? Except making one-song playlist. In the Web Player there is only Repeat (playlist) ON/OFF, But in Desktop Spotify y...

  • Casual Listener
  • Hello, [Disclaimer]: I searched the community, but did not find solution for my issue.   Is there any way to loop one song in Web Player? Except making one-song playlist. In the Web Player th...
  • MattSuda
  • Spotify Star
  • 1647 Views
  • 3 replies
  • 0 likes
  • Web Player
  • 1647 Views
  • 3 replies
  • 0 likes

Loading... [Windows Phone]

God I wish I could leave Spotify for another service, with programmers who knows what they're doing and customer support that knows how to answer anything else than 'reinstall the app', ‘restart’ or some other stupid answer from their manuscript. But...

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  • Roadie
  • God I wish I could leave Spotify for another service, with programmers who knows what they're doing and customer support that knows how to answer anything else than 'reinstall the app', ‘restart’ or ...
  • stigsson
  • Newbie
  • 3402 Views
  • 30 replies
  • 12 likes
  • 3402 Views
  • 30 replies
  • 12 likes

Spotify plug-in for Virtual Dj

The new beta-version of Virtual dj has a Spotify and a Deezer plug-in.The Deezer plug-in works like a charm, but the Spotify plug-in loads very slow.VDJ says that they don't have control about the rate at which data is sent to the application.Is ther...

  • Casual Listener
  • The new beta-version of Virtual dj has a Spotify and a Deezer plug-in. The Deezer plug-in works like a charm, but the Spotify plug-in loads very slow. VDJ says that they don't have control about th...
  • oguti
  • Newbie
  • 28703 Views
  • 8 replies
  • 13 likes
  • 28703 Views
  • 8 replies
  • 13 likes

[Echo] German kids audiobooks not found

Hey,when I ask my Echo Dot to play an album by German kids audiobook artists, Alexa replies that this album can not be found. Playing songs from a band (e.g. Queen) works without problems.I have a German premium account and I'm able to find and play ...

  • Newbie
  • Hey, when I ask my Echo Dot to play an album by German kids audiobook artists, Alexa replies that this album can not be found. Playing songs from a band (e.g. Queen) works without problems. I have ...
  • Snowrisk
  • Newbie
  • 1373 Views
  • 1 replies
  • 17 likes
  • Other
  • 1373 Views
  • 1 replies
  • 17 likes

Autoplay Album Radio doesn't work when using Connect (Sonos)

Hi all, When using the iOS app and I come to the end of an album, the 'Album Radio' feature automatically kicks in (I have Autoplay enabled in the Playback menu). This doesn't work when I listen on Sonos speakers via Spotify Connect - is this correct...

  • Casual Listener
  • Hi all,   When using the iOS app and I come to the end of an album, the 'Album Radio' feature automatically kicks in (I have Autoplay enabled in the Playback menu).   This doesn't work ...
  • taisvol
  • Newbie
  • 817 Views
  • 1 replies
  • 1 likes
  • 817 Views
  • 1 replies
  • 1 likes

Initial fraction of a second of song is skipped on echo dot

The first few hundred milliseconds of a song gets skipped when playing back on echo dot. This occurs when the track is directly selected for playback or when the previous/next buttons are used to move to the track. It does not seem to occur when a pl...

  • Casual Listener
  • The first few hundred milliseconds of a song gets skipped when playing back on echo dot. This occurs when the track is directly selected for playback or when the previous/next buttons are used to mov...
  • 384 Views
  • 0 replies
  • 0 likes
  • Connect
  • 384 Views
  • 0 replies
  • 0 likes

Chromebook Chromecast audio

Is the Chromebook / Chrome OS app compatible with Chromecast Audio? I can't seem to get it to cast to speakers connected to a chromecast audio

  • Regular
  • Is the Chromebook / Chrome OS app compatible with Chromecast Audio? I can't seem to get it to cast to speakers connected to a chromecast audio
  • 00000O
  • Newbie
  • 2433 Views
  • 3 replies
  • 1 likes
  • 2433 Views
  • 3 replies
  • 1 likes

Not working on Chromebook

Unable to play any music on the web player. Using a Google Chromebook. Tried opening an incognito browser but it doesn't work on that either.

  • Gig Goer
  • Unable to play any music on the web player. Using a Google Chromebook.   Tried opening an incognito browser but it doesn't work on that either.
  • gurble
  • Newbie
  • 1263 Views
  • 2 replies
  • 0 likes
  • Connect
    music
  • 1263 Views
  • 2 replies
  • 0 likes

Google Home Mini Re-Pause/Resume the playing of a song

Could someone help me with the set up for using the Google Home Mini.What are the commands to use to ask the GHM to pause and resume the playing of a song.Is there a time limit on how long the song will remain in the paused state.Does there have to b...

  • Newbie
  • Could someone help me with the set up for using the Google Home Mini.What are the commands to use to ask the GHM to pause and resume the playing of a song.Is there a time limit on how long the song w...
  • 611 Views
  • 0 replies
  • 0 likes
  • Other
  • 611 Views
  • 0 replies
  • 0 likes

Show covers of every song inside a playlist

Are there any ideas or possibilities to show the covers inside a playlist? Spotify on the Sonos app shows all the covers inside a playlist. My kids loves it, also the youngest ones which are not allready able to reading. But when we are outside and h...

  • Casual Listener
  • Are there any ideas or possibilities to show the covers inside a playlist? Spotify on the Sonos app shows all the covers inside a playlist. My kids loves it, also the youngest ones which are not allr...
  • 438 Views
  • 0 replies
  • 0 likes
  • Other
  • 438 Views
  • 0 replies
  • 0 likes

Solved!! Getting Access Error when playing Spotify Connect on Yamaha AV receiver

I having problems when playing Spotify Connect on my Yamaha AV receiver (RX-A1030). It starts playing (from iPad and iPhone) as supposed. But after about 30-60 seconds it stops playing and the message "Access Error" shows in the receivers display. Th...

  • Regular
  • I having problems when playing Spotify Connect on my Yamaha AV receiver (RX-A1030). It starts playing (from iPad and iPhone) as supposed....
  • SvenBarcelona
  • Newbie
  • 38589 Views
  • 102 replies
  • 1 likes
  • Other
  • 38589 Views
  • 102 replies
  • 1 likes

Solved!! Remove Spotify from Sonos remotely

I've just returned from a cottage where I was thrilled to find they had Sonos. I added my Spotify account to it and we enjoyed listening to all our playlists for the whole week. But I forgot to remove the Spotify account from the device before I left...

  • Casual Listener
  • I've just returned from a cottage where I was thrilled to find they had Sonos. I added my Spotify account to it and we enjoyed listening to all our playlists for the whole week.   But I forg...
  • blackdiamond20
  • Newbie
  • 21595 Views
  • 8 replies
  • 0 likes
  • 21595 Views
  • 8 replies
  • 0 likes