Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Get help with Podcasts, Web Player, Sonos, Playlists, Tracks and more!
I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...
Hello, I am starting to use Spotify on Android auto and sometimes when I press the top left menu button, the only option that appears is to see my reproduction queue. It always happen when I give a command voice like "Play {artist}". ¿How can I see m...
How do I get to my playlists when using a Roku stick? I downloaded the app and have premium, but can't find how to get to my playlists!
My playlists have stopped showing on Roku also Discover Weekly.I would like a solution if someone has one please.
I just signed in to Spotify via Roku on my TV...do none of my playlists, etc show up like in the app? My only options are search, whats's new, top tracks, and accounts. thank you!
After having that 9 seconds playback stop issue a few days ago, and after the "ahh snap" earlier, the WebPlayer now completely stopped working.. its either playing until 16 seconds, then freezing or totally not starting any playback at all. Tried fro...
Hi, I am using Spotify through a Bluesound player. When connecting to Spotify through their app (bluOs) I am not able to set the volume, it changes automatically to zero when I try to change. Bluesound told me that this is a known bug and that my Spo...
"Aw, snap! Something went wrong, please try again later."That's it. Tried restarting browser, empeting cache, and even using an incognito window. Same results.Help
Spotify app works fine before in my BlackBerry Classic. Just recently, I got a message that the app has internal error and suggesting to try later. Two days later and a couple of re-installation, still got the same message. Any updates on this?
I live in the UAE and using a local credit cards, i have Amazon Echo dot, am trying to subscribe to Spotify Premuim but is its not accepting and credit card issued outside the US. what is the sulotion for this ThanksAyman
Hi, i need to say that i love so much spotify But i dont have the app on my 2012 samsung and lg tvs ;( its possible a new spotify app?
i ve added 2 or 3 songs from "Panty & Stocking with Garterbelt"-artist (its an anime i like) and after i switched from premium to for-free the songs disappered from my playlist and i cant find them anymore. is it because i dont have premium anymore o...
Hello, im experiencing an issue with songs I downloaded. They are downloaded on my PC and added to a different playlist rather than my main, and the playlist on my iphone says there are 11 songs. However, when i click that playlist it pops up saying ...
I have a premium account with Spotify. Tried to connect to spotfiy on my BEOSound 5 at the weekend and kept coming up with the message 'A spotify premium account is required to connect to spotify'. Tried relogging into spotify - no joys. Any recommen...
Why on earth are you broadcasting Trump's speech when I sign in to Spotify to confirm my email address. That is really scary!
Several features are missing in this new web player update:- Radio: from a song, from an artist, to navigate- Add to queue Yes we have the option to do that through Spotify Connect (hoorya, that was added), but that's not optimal. And the design... i...
I created a "station" called "Kings of Leon" radio. It played for a while (maybe 2 hours). I gave some songs a thumbs up and gave some a thumbs down. After about 2 hours, the songs started repeating. I started skipping through them and noticed that i...
Weird one.. The album The Positions by Gang of Youths (**bleep**ing fantastic by the way), doesn't play on my PS4 under any circumstances. This is the only album/song I've encountered that plays silence and it's just really bizzare. As soon as I chan...
Buenas comunidad, queria saber por que no aparece RBD por ningún sitio en Spotify. Queria saber Si està en trámite o algo subir sus canciones y discos en esta plataforma, ya que indagando He visto Que Hay Personas Que Llevan años preguntando si van a...
I finally managed to add songs from my computer on to spotify so they play okay but any idea how I can move those songs from the created playlist to my library i.e the songs section on Your Music so that ALL the songs can be played together rather th...
Desde el cambio a //open.spotify.com que el nombre de los artistas está en otro idioma. El idioma de mi OS es español, ya borré la caché, cookies, historial, cerré sesión mil veces, abrí el reproductor en modo incognito y nada funciona. Incluso ya no...