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Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • alejandroportsv
  • Newbie
  • 690 Views
  • 5 replies
  • 2 likes
  • Other
  • 690 Views
  • 5 replies
  • 2 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 17238 Views
  • 8 replies
  • 1 likes
  • Other
  • 17238 Views
  • 8 replies
  • 1 likes

Solved!! Problem with music serach

Hi there! I found a problem when I'm using search field, I can't make a space between words because the space button pushing does call pause/play event. It happens even when the search field is active.

  • Casual Listener
  • Hi there! I found a problem when I'm using search field, I can't make a space between words because the space button pushing does call pause/play event. It happens even when the search field is activ...
  • SmirnovW
  • Casual Listener
  • 986 Views
  • 5 replies
  • 2 likes
  • 986 Views
  • 5 replies
  • 2 likes

Web Player won't play selected song

I've been trying to get a few specific songs to play since they rarely come up in shuffle on the webplayer. What happens when i click the play button on these songs is a different song in the playlist starts playing.Can we no longer select specific s...

  • Casual Listener
  • I've been trying to get a few specific songs to play since they rarely come up in shuffle on the webplayer. What happens when i click the play button on these songs is a different song in the playlis...
  • Swish777
  • Casual Listener
  • 475 Views
  • 2 replies
  • 0 likes
  • 475 Views
  • 2 replies
  • 0 likes

A song is cutted on spotify

just heard the Richard's Thompson song "Guns are the Tongues" from the album "Sweet Warrior" and is cutted. the original length is 7:28 but spotify length is 5:18. guess is a error, don't know where can I report it.

  • Newbie
  • just heard the Richard's Thompson song "Guns are the Tongues" from the album "Sweet Warrior" and is cutted. the original length is 7:28 but spotify length is 5:18. guess is a error, don't know where ...
  • ChrisSpotify
  • Casual Listener
  • 450 Views
  • 1 replies
  • 0 likes
  • music
  • 450 Views
  • 1 replies
  • 0 likes

remember last device used

Allow spotify to remember last device used (like apple tv) and auto reconnect to it.

  • Newbie
  • Allow spotify to remember last device used (like apple tv) and auto reconnect to it.
  • 286 Views
  • 0 replies
  • 0 likes
  • 286 Views
  • 0 replies
  • 0 likes

Playlist missing and not recoverable

My fav playlist where i have all my songs just dissapeared, i tried on "Recover playlists" but it's not there, i didn't deleted it or something, searching by the name i found this https://open.spotify.com/user/man_gel_123/playlist/6DlMM9I2zXUfeMnDtIb...

  • Newbie
  • My fav playlist where i have all my songs just dissapeared, i tried on "Recover playlists" but it's not there, i didn't deleted it or something, searching by the name i found this  https://open...
  • Sebasty
  • Spotify Star
  • 407 Views
  • 1 replies
  • 0 likes
  • 407 Views
  • 1 replies
  • 0 likes

Space not working in web player search

I am using the web player on Chrome, and when I try to put a space in the search terms it only toggles play/pause. I am unable to search for anything with more than one word...

  • Regular
  • I am using the web player on Chrome, and when I try to put a space in the search terms it only toggles play/pause. I am unable to search for anything with more than one word...
  • thorrune
  • Regular
  • 521 Views
  • 5 replies
  • 0 likes
  • 521 Views
  • 5 replies
  • 0 likes

Gear S3 Spotify app

How do you use "Spotify Connect" with the Gear Samsung App?Or is it not an option, I cant find it? I want to be able to change where the music plays from (by selecting on the watch.) Is it possible. Eg. On my phone I can select my PC as an available ...

  • Newbie
  • How do you use "Spotify Connect" with the Gear Samsung App? Or is it not an option, I cant find it? I want to be able to change where the music plays from (by selecting on the watch.)   ...
  • JoHo_82
  • Newbie
  • 404 Views
  • 1 replies
  • 1 likes
  • 404 Views
  • 1 replies
  • 1 likes

Solved!! Spacebar not working as a space in web player search

I'm trying to type a space when searching for an artist in the web player search and the spacebar is only playing/pausing the music.

  • Casual Listener
  • I'm trying to type a space when searching for an artist in the web player search and the spacebar is only playing/pausing the music.
  • jstout26
  • Casual Listener
  • 3409 Views
  • 12 replies
  • 4 likes
  • 3409 Views
  • 12 replies
  • 4 likes

Web Player Search

Hello,I presume I'm not the only person experiencieng this, but I couldn't find any other references. I just got Spotify Premium and am using the Web Player while at work. When trying to use the search bar in the Web Player, I can't search something ...

  • Visitor
  • Hello, I presume I'm not the only person experiencieng this, but I couldn't find any other references. I just got Spotify Premium and am using the Web Player while at work. When trying to use the se...
  • Sebasty
  • Spotify Star
  • 1053 Views
  • 2 replies
  • 1 likes
  • 1053 Views
  • 2 replies
  • 1 likes

Solved!! Web Player won't play

Hi, Web player has stopped working for me. I can browse around fine, but nothing happens when I click on any of of the play buttons. The button is enabled and "clicks" but the track time stays at 0:00. I have the correct browser selected in Spotify C...

  • Casual Listener
  • Hi,   Web player has stopped working for me. I can browse around fine, but nothing happens when I click on any of of the play buttons. The button is enabled and "clicks" but the track time sta...
  • karns1377
  • Newbie
  • 7293 Views
  • 7 replies
  • 3 likes
  • 7293 Views
  • 7 replies
  • 3 likes

Solved!!Superuser Contribution Could the xbox one app support playing local files in playlists using the file explorer app?

The xbox one now supports a file explorer for all people to use, and there's a default folder called "my documents/music" - just like on a windows computer. I believe that this could be used by the spotify app on the xbox one to play local music just...

  • Gig Goer
  • The xbox one now supports a file explorer for all people to use, and there's a default folder called "my documents/music" - just like on a windows computer.   I believe that this could be used...
  • Alfredo
  • Roadie
  • 8163 Views
  • 1 replies
  • 2 likes
  • local
    Xbox One
  • 8163 Views
  • 1 replies
  • 2 likes

Questo brano non e disponibile

Ho un abbonamento premium e stamattina, improvvisamente, da PC non mi riproduce nessun tipo di brano che ho nelle playlist. Da mobile tutto ok, ma su desktop appare la frase "questo brano non e disponibile. se il file si trova sul computer puoi impor...

  • Newbie
  • Ho un abbonamento premium e stamattina, improvvisamente, da PC non mi riproduce nessun tipo di brano che ho nelle playlist. Da mobile tutto ok, ma su desktop appare la frase "questo brano non e ...
  • ndbstyle
  • Newbie
  • 1483 Views
  • 1 replies
  • 1 likes
  • Other
  • 1483 Views
  • 1 replies
  • 1 likes

Rav 4 2017 won't display name of track or name of album or name of song

So just recently got the Rav4 2017 and I want to be able to listen to my music via the USB cable. So the music plays fine and the album art displays but where the name of the song, album, and artist is displayed, nothing is there. It seems though whe...

  • Newbie
  • So just recently got the Rav4 2017 and I want to be able to listen to my music via the USB cable. So the music plays fine and the album art displays but where the name of the song, album, and ar...
  • Akbaker2442
  • Newbie
  • 1648 Views
  • 1 replies
  • 1 likes
  • 1648 Views
  • 1 replies
  • 1 likes

Xbox One Spotify app sound problem with 5.1 av system

Hi,There is problem with Spotify playback when using 5.1 setting on Xbox configuration. I have a 5.1 channel av system connected to the Xbox One via HDMI and some how Spotify stream (it's stereo sound) is encoded so that sound is heard all surround c...

  • Casual Listener
  • Hi, There is problem with Spotify playback when using 5.1 setting on Xbox configuration. I have a 5.1 channel av system connected to the Xbox One via HDMI and some how Spotify stream (it's stereo so...
  • 1098 Views
  • 0 replies
  • 0 likes
  • Other
  • 1098 Views
  • 0 replies
  • 0 likes

When I select a song in the middle of the playlist the next song is always the 1st playlist song

Hi folks! Question:Couldn't Soptify keep the playlist order when playing songs from the middle? Next song is always going to the first playlist song... Details:I have one huge play list that when I select any music from the middle of it, the next son...

  • Newbie
  • Hi folks!   Question: Couldn't Soptify keep the playlist order when playing songs from the middle? Next song is always going to the first playlist song...   Details: I have one huge p...
  • 938 Views
  • 0 replies
  • 1 likes
  • 938 Views
  • 0 replies
  • 1 likes

MUSIC From around the world - Serbia

Hi, I wanted to draw your atention to the music you have as "Serbian" on Spotify. I don't know how you choose music to represent countries around the world, but what you have now for "Serbian Music" is NOT played anywhere in Serbia or former Yugoslav...

  • Newbie
  • Hi,  I wanted to draw your atention to the music you have as "Serbian" on Spotify. I don't know how you choose music to represent countries around the world, but what you have now for "Serbian ...
  • 407 Views
  • 0 replies
  • 2 likes
  • 407 Views
  • 0 replies
  • 2 likes

Gift card pin doesn't work and I'm crying :)

Hello,so yesterday I bought myself a giftcard (I always do that, but normally for 1 month) for 3 months (so I paid 30€). Today I typed in the pin and stuff and at first it worked, there was the green button "redeem code" (I'm German btw and I'm not r...

  • Newbie
  • Hello, so yesterday I bought myself a giftcard (I always do that, but normally for 1 month) for 3 months (so I paid 30€). Today I typed in the pin and stuff and at first it worked, there was the gre...
  • 343 Views
  • 0 replies
  • 0 likes
  • Samsung
  • 343 Views
  • 0 replies
  • 0 likes

ChromeCast low audio quality

Hi!I have been experiencing a very bad audio quality when using ChromeCast 4k. It has been like this for couple of days. This has happened once before and updating my Spotify app did solve this problem, but there is no updates available. So I have la...

  • Regular
  • Hi! I have been experiencing a very bad audio quality when using ChromeCast 4k. It has been like this for couple of days.   This has happened once before and updating my Spotify app did solve...
  • 434 Views
  • 0 replies
  • 0 likes
  • 434 Views
  • 0 replies
  • 0 likes

Downloaded music keeps getting erased

I pay for spotify premium but the music I download keeps getting erased, I'm not losing the music entirely but I have to keep downloading the music over and over again to get the offline capabilities and it's very frustrating considering it's a fairl...

  • Newbie
  • I pay for spotify premium but the music I download keeps getting erased, I'm not losing the music entirely but I have to keep downloading the music over and over again to get the offline capabilities...
  • jackandjill
  • Newbie
  • 413 Views
  • 1 replies
  • 0 likes
  • 413 Views
  • 1 replies
  • 0 likes