Help Wizard

Step 1

NEXT STEP

Other (Podcasts, Partners, etc.)

Get help with Podcasts, Web Player, Sonos, Playlists, Tracks and more!

Start a topic

Forum Posts

Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • spamgoesintrash1234
  • Newbie
  • 1336 Views
  • 11 replies
  • 4 likes
  • Other
  • 1336 Views
  • 11 replies
  • 4 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 17507 Views
  • 8 replies
  • 1 likes
  • Other
  • 17507 Views
  • 8 replies
  • 1 likes

Can't decide between Spotify & Deezer

Hi all I'm aware to the fact this is a Spotify community but would like to share my thoughts .I can't decide between Spotify & Deezer . I'm currently a Deezer subscriber and happy with it but I'm thinking on moving to Spotify because it seems more po...

  • Visitor
  • Hi all  I'm aware to the fact this is a Spotify community but would like to share my thoughts . I can't decide between Spotify & Deezer . I'm currently a Deezer subscriber and happy with i...
  • steragni
  • Regular
  • 16044 Views
  • 10 replies
  • 0 likes
  • 16044 Views
  • 10 replies
  • 0 likes

Solved!! How do I add my podcast to Spotify?

I mentioned that I have a podcast to a friend, and her first reaction was "Is it on Spotify?", since she listens to "Filip och Fredrik" on Spotify. This is a question that I much prefer to "Is it on itunes?", but it presents me with a problem. Even t...

  • Casual Listener
  • I mentioned that I have a podcast to a friend, and her first reaction was "Is it on Spotify?", since she listens to "Filip och Fredrik" on Spotify. This is a question that I much prefer to "Is it on ...
  • dmpratt
  • Casual Listener
  • 88162 Views
  • 16 replies
  • 5 likes
  • Other
  • 88162 Views
  • 16 replies
  • 5 likes

Spotify Connect - connection drops

Hello Spotify,I am having issues using Spotify Connect in my home on my Onkyo TX-NR626. I can connect with my Andoid Phone or iPad with Spotify on my Onkyo and play music as expected.But everytime I unlock my phone / iPad the receiver stops playing t...

  • Regular
  • Hello Spotify, I am having issues using Spotify Connect in my home on my Onkyo TX-NR626. I can connect with my Andoid Phone or iPad with Spotify on my Onkyo and play music as expected. But everytim...
  • rammhaji
  • Newbie
  • 3267 Views
  • 5 replies
  • 1 likes
  • Connect
  • 3267 Views
  • 5 replies
  • 1 likes

Remove al songs of Boef becouse of discriminating women

I would suggest to remove al songs of Boef because he insulted women by calling all girls who hang-out in bars and wearing short dresses "prostitues"

  • Newbie
  • I would suggest to remove al songs of Boef because he insulted women by calling all girls who hang-out in bars and wearing short dresses "prostitues"
  • 255 Views
  • 0 replies
  • 0 likes
  • 255 Views
  • 0 replies
  • 0 likes

Motorpoint Ad on Constant Loop

Hi there, I have been trying to play music through the Spotify web player and every time I log in, a Motorpoint Advert that lasts 30 seconds is in a constant loop? I've tried to refresh my Chrome Browser, logged out and back into Spotify, tried Safar...

  • Newbie
  • Hi there,   I have been trying to play music through the Spotify web player and every time I log in, a Motorpoint Advert that lasts 30 seconds is in a constant loop?   I've tried to ref...
  • 363 Views
  • 0 replies
  • 0 likes
  • 363 Views
  • 0 replies
  • 0 likes

Deleting Spotify - deleting songs?

I use my spotify over my mobile phone operator. But i can not upgrate to the the premium family. So i need to delete my account over the phone operator? and if yes, if i gonna delete it, will all my songs and stuff will be deleted too, even that i go...

  • Newbie
  • I use my spotify over my mobile phone operator. But i can not upgrate to the the premium family. So i need to delete my account over the phone operator? and if yes, if i gonna delete it, will all my ...
  • moziovsky
  • Newbie
  • 390 Views
  • 1 replies
  • 0 likes
  • 390 Views
  • 1 replies
  • 0 likes

Anyone using Lidrespot on sMS200 successfully?

HiI am struggling with this device and only got a Spotify subscription because it was supposed to work with this device. Waiting for a response from the supplier, but thought I would ask here as well.Thanks for any help.Grant

  • Casual Listener
  • Hi I am struggling with this device and only got a Spotify subscription because it was supposed to work with this device. Waiting for a response from the supplier, but thought I would ask here as we...
  • 669 Views
  • 0 replies
  • 0 likes
  • 669 Views
  • 0 replies
  • 0 likes

Alexa commands don't work the same!??

So, i've had Alexa (2nd gen echo DOT) for a few months connected to my Spotify - love it. I ask for light jazz during dinner, done. I ask for 90's rock, done.I bought my Parents a 2nd gen Echo and 1 year of Premium Spotify for Xmas... when we ask for...

  • Newbie
  • So, i've had Alexa (2nd gen echo DOT) for a few months connected to my Spotify - love it.  I ask for light jazz during dinner, done.  I ask for 90's rock, done. I bought my Parents a 2nd...
  • 501 Views
  • 0 replies
  • 1 likes
  • Connect
  • 501 Views
  • 0 replies
  • 1 likes

Gapless playback on Google Home

A few weeks ago gapless playback on Google Home stopped working. Now there is a very annoying pause between two tracks that ruins the listening experience.What happened?Please please fix this as soon as possible! Thanks.

  • Regular
  • A few weeks ago gapless playback on Google Home stopped working. Now there is a very annoying pause between two tracks that ruins the listening experience. What happened? Please please fix this as ...
  • 718 Views
  • 0 replies
  • 21 likes
  • Other
  • 718 Views
  • 0 replies
  • 21 likes

Solved!! "Stranger Things"

What does the stranger things mode do?

  • Newbie
  • What does the stranger things mode do?
  • Bethany_Dawn
  • Community Legend
  • 101731 Views
  • 1 replies
  • 5 likes
  • 101731 Views
  • 1 replies
  • 5 likes

My custom playlist photos rotate 90 degrees

When I add my own photo for a playlist I create, the photo - almost inevitably one that I took on my iPhone - consistently turns sideways 90 degrees once it becomes the playlist photo. How do I stop this rotation from happening?

  • Casual Listener
  • When I add my own photo for a playlist I create, the photo - almost inevitably one that I took on my iPhone - consistently turns sideways 90 degrees once it becomes the playlist photo.  How do I...
  • 1061 Views
  • 0 replies
  • 1 likes
  • Photo
    Playlist Cover image change
  • 1061 Views
  • 0 replies
  • 1 likes

Opa, algo deu errado. Tente novamente.

Após aceitar o convite premium, ao completar o cadastro de endereço aparece a mensagem: “Opa, algo deu errado. Tente novamente”.Já tentei de tudo e não funciona.

  • Newbie
  • Após aceitar o convite premium, ao completar o cadastro de endereço aparece a mensagem: “Opa, algo deu errado. Tente novamente”. Já tentei de tudo e não funciona.
  • user-removed
  • Not applicable
  • 9496 Views
  • 7 replies
  • 3 likes
  • 9496 Views
  • 7 replies
  • 3 likes

Airport Express Still Not In Spotify Devices Menu

I updated to the latest Spotify iOS app which claimed to fix this issue: https://community.spotify.com/t5/Ongoing-Issues/Airport-Express-Not-In-Spotify-Devices-Menu/idi-p/1538610Several weeks ago it was working fine. My Airport Express no longer show...

  • Regular
  • I updated to the latest Spotify iOS app which claimed to fix this issue: https://community.spotify.com/t5/Ongoing-Issues/Airport-Express-Not-In-Spotify-Devices-Menu/idi-p/1538610 Several weeks ...
  • BDM1234
  • Casual Listener
  • 13620 Views
  • 32 replies
  • 1 likes
  • iOS Airport Express
  • 13620 Views
  • 32 replies
  • 1 likes

[BB] Song not playing

My web player is frozen on an add. Cleared cache, cookies and all other site data. I've been looking around on lots of different threads tried lots of supposed solutions, nothing has worked. Any ideas?

  • Casual Listener
  • My web player is frozen on an add.  Cleared cache, cookies and all other site data.  I've been looking around on lots of different threads tried lots of supposed solutions, nothing has work...
  • 514 Views
  • 0 replies
  • 0 likes
  • music
  • 514 Views
  • 0 replies
  • 0 likes

Subscription

Ten dollars isn't a lot of money, until you have a few subscriptions. Ten and ten and ten and ten etc... If you guys packaged together multiple apps, more people would sign up. For example:. Spotify, Digitally Imported, and Mixcloud, all premium for ...

  • Visitor
  •   Ten dollars isn't a lot of money, until you have a few subscriptions.  Ten and ten and ten and ten etc...  If you guys packaged together multiple apps, more people would sign up. &n...
  • 395 Views
  • 0 replies
  • 0 likes
  • 395 Views
  • 0 replies
  • 0 likes

Offline mode problems

I own a Premium account and I have Spotify on my phone (which is Android) and on my computer. When I try to download a Playlist on my phone so I can listen to it offline, I get a message saying my phone doesn't have enough memory to save it. So I tho...

  • Newbie
  • I own a Premium account and I have Spotify on my phone (which is Android) and on my computer. When I try to download a Playlist on my phone so I can listen to it offline, I get a message saying my ph...
  • 462 Views
  • 0 replies
  • 0 likes
  • 462 Views
  • 0 replies
  • 0 likes

iTunes Playlists not working

I previously imported a load of iTunes playlists but now they are no longer working - I tried to play them and I'm presented with a blue bar across the top of the screen (web player) that says the song cannot be played. Is this a known bug or a featu...

  • Casual Listener
  • I previously imported a load of iTunes playlists but now they are no longer working - I tried to play them and I'm presented with a blue bar across the top of the screen (web player) that says the so...
  • ukmarkwilson
  • Casual Listener
  • 1523 Views
  • 2 replies
  • 1 likes
  • 1523 Views
  • 2 replies
  • 1 likes

Perfect Happy Hours & 5@7 Playlist - Share yours as well

200 songs of Funk, Funky House, New Disco, Disco, Classic Hip-Hop, R&B, Indie Electro & Others. Share yours! Playlist link: Funk You Playlist

  • Casual Listener
  • 200 songs of Funk, Funky House, New Disco, Disco, Classic Hip-Hop, R&B, Indie Electro & Others.     Share yours!   Playlist link: Funk You Playlist
  • 620 Views
  • 0 replies
  • 0 likes
  • 620 Views
  • 0 replies
  • 0 likes

Solved!! sharing profile/playlist from winphone 10

Hi all,I hope you passed some nice and peacefull christmas days.I'm using spotify on Desktop and smartphone. Both running with Windows 10.I want to share my playlists and my profile with a friend. Unfortunately I couldn't find an explication how to d...

  • Music Fan
  • Hi all, I hope you passed some nice and peacefull christmas days. I'm using spotify on Desktop and smartphone. Both running with Windows 10. I want to share my playlists and my profile with a frie...
  • oj20220
  • Music Fan
  • 718 Views
  • 2 replies
  • 0 likes
  • 718 Views
  • 2 replies
  • 0 likes

Stops playing after few songs and scroll bar issues

Hi, The Spotify webplayer I use will only play a few songs and then stops playing songs. When I try to select a new song then, spotify does not play the song anymore. I then have to refresh my browser to 'reset' spotify webplayer. The nasty thing abo...

  • Casual Listener
  • Hi,   The Spotify webplayer I use will only play a few songs and then stops playing songs. When I try to select a new song then, spotify does not play the song anymore.  I then have to r...
  • 342 Views
  • 0 replies
  • 0 likes
  • music
    Other
  • 342 Views
  • 0 replies
  • 0 likes