Help Wizard

Step 1

NEXT STEP

Other (Podcasts, Partners, etc.)

Get help with Podcasts, Web Player, Sonos, Playlists, Tracks and more!

Start a topic

Forum Posts

Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • scxttlxnd
  • Newbie
  • 549 Views
  • 4 replies
  • 2 likes
  • Other
  • 549 Views
  • 4 replies
  • 2 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 17175 Views
  • 8 replies
  • 1 likes
  • Other
  • 17175 Views
  • 8 replies
  • 1 likes

Superuser Contribution Paid podcast subscriptions not showing up in Your Episodes

PlanPremiumCountryAustraliaDeviceGoogle Pixel 4aOperating SystemAndroid latest My Question or IssueI listen to my podcasts by having some of them auto downloaded into Your Episodes. I then sort them into a personal podcasts playlist.The Economist Pod...

  • Regular
  •   Plan Premium Country Australia Device Google Pixel 4a Operating System Android latest   My Question or Issue I listen to my podcasts by having some of them auto downloaded into...
  • Lyubka
  • Moderator
  • 549 Views
  • 8 replies
  • 0 likes
  • Other
  • 549 Views
  • 8 replies
  • 0 likes

Superuser Contribution Video Playback for consoles [PS5]

PlanFree/PremiumCountryUnited Kingdom Device(Sony Playstation 5)Operating System(Orbis OS) My Question or IssueWhat is the updated issue or your true agenda for not making the video format available or accessible for console users. You guys spent mil...

  • Casual Listener
  • Plan Free/Premium Country United Kingdom   Device (Sony Playstation 5) Operating System (Orbis OS)   My Question or Issue What is the updated issue or your true agenda for not ma...
  • Yordan
  • Moderator
  • 10944 Views
  • 11 replies
  • 10 likes
  • PlayStation
  • 10944 Views
  • 11 replies
  • 10 likes

Solved!!Superuser Contribution Spotify no longer supports this version of chrome.

PlanFreeCountryUnited StatesDeviceChromebookOperating SystemChromeMy Question or IssueI can log in a browse normally, look at playlists, etx. But, whenever I try to play any song/playlist, I get an error pop saying I need to update my chrome, even th...

  • Casual Listener
  • Plan Free Country United States Device Chromebook Operating System Chrome My Question or Issue I can log in a browse normally, look at playlists, etx. But, whenever I try to play any song/pl...
  • berndmenz
  • Casual Listener
  • 22009 Views
  • 36 replies
  • 31 likes
  • music
  • 22009 Views
  • 36 replies
  • 31 likes

Matching lyrics to the songs

In almost every song the lyrics aren't matched right to the song or in general the song does not feature the lyrics. Just give me the job and I will do it.

  • Visitor
  • In almost every song the lyrics aren't matched right to the song or in general the song does not feature the lyrics. Just give me the job and I will do it.
  • 94 Views
  • 0 replies
  • 0 likes
  • 94 Views
  • 0 replies
  • 0 likes

Superuser Contribution Como recuperar arquivos locais que estavam no Spotify de um antigo celular

Como recuperar arquivos locais que estavam armazenados no Spotify do outro celular que eu tinha ?Sendo que nesse celular novo não aparece mesmo eu habilitando os arquivos locais

  • Visitor
  • Como recuperar arquivos locais que estavam armazenados no Spotify do outro celular que eu tinha ? Sendo que nesse celular novo não aparece mesmo eu habilitando os arquivos locais
  • AlejaR
  • Moderator
  • 141 Views
  • 1 replies
  • 0 likes
  • 141 Views
  • 1 replies
  • 0 likes

Superuser Contribution Does Spotify play natively on ChromeCast speaker?

PlanPremiumDeviceSamsung Galaxy A52sOperating SystemAndrois 13 My Question or IssueDoes Spotify play natively on a ChromeCast speaker, such as Harman Kardon Citation One III (similar to Spotify on a Sonos One)? In other words, is the Spotify app on m...

  • Newbie
  • Plan Premium Device Samsung Galaxy A52s Operating System Androis 13   My Question or Issue Does Spotify play natively on a ChromeCast speaker, such as Harman Kardon Citation One III (sim...
  • Eni
  • Moderator
  • 123 Views
  • 1 replies
  • 0 likes
  • Chromecast
  • 123 Views
  • 1 replies
  • 0 likes

Solved!! Can't link to Tinder's account to my Spotify.

PlanPremium DuoCountryBrazilDeviceRedmi Note 12Operating SystemAndroid 13 My Question or IssueI will be as detailed as possible from the beginning:-On Tinder, I click on the "Add Spotify to your profile" button;-It opens another window inside Tinder ...

  • Casual Listener
  • Plan Premium Duo Country Brazil Device Redmi Note 12 Operating System Android 13   My Question or Issue I will be as detailed as possible from the beginning: -On Tinder, I click on th...
  • Maxim
  • Spotify Star
  • 1156 Views
  • 3 replies
  • 0 likes
  • Connect
    Other
  • 1156 Views
  • 3 replies
  • 0 likes

Superuser Contribution Account Linking Not working

when trying to link the Economist subscriber, the Spotify platform repeatedly throws an error Plan/PremiumCountryDEOperating SystemiOS My Question or Issue

  • Visitor
  • when trying to link the Economist subscriber, the Spotify platform repeatedly throws an error   Plan /Premium Country DE Operating System iOS   My Question or Issue  
  • Joan
  • Moderator
  • 126 Views
  • 1 replies
  • 0 likes
  • Other
  • 126 Views
  • 1 replies
  • 0 likes

Where is the album Moodfood by Moodswings?

I love this 1992 album, but it's not playable. What can be done? https://open.spotify.com/album/1CZbjUaWikKyfdruHWlnJh

  • Newbie
  • I love this 1992 album, but it's not playable. What can be done?   https://open.spotify.com/album/1CZbjUaWikKyfdruHWlnJh
  • mwilcox15
  • Casual Listener
  • 1281 Views
  • 2 replies
  • 2 likes
  • music
  • 1281 Views
  • 2 replies
  • 2 likes

Superuser Contribution BUG of transition

A sound cut of a few ms when the transition from one title to another begins, it only occurs in 4G/5G, checked on several phones. This happens with every song and when I listen to music at high volume I can hear it very well and it's annoying... Than...

  • Casual Listener
  • A sound cut of a few ms when the transition from one title to another begins, it only occurs in 4G/5G, checked on several phones. This happens with every song and when I listen to music at high volum...
  • Joan
  • Moderator
  • 134 Views
  • 3 replies
  • 0 likes
  • 134 Views
  • 3 replies
  • 0 likes

Superuser Contribution Where is the Donate or Artist Support button on web app version of Spotify

PlanFree/PremiumCountry DevicePC / laptopOperating System(Windows 10.) My Question or Issue: An artist I wish to support has placed a Support button on her verified artist page and it shows up when viewing the spotify app on my samsung galaxy phone, ...

  • Visitor
  • Plan Free/Premium Country   Device PC / laptop Operating System (Windows 10.)   My Question or Issue:  An artist I wish to support has placed a Support button on her verified ...
  • Joan
  • Moderator
  • 170 Views
  • 1 replies
  • 0 likes
  • Other
  • 170 Views
  • 1 replies
  • 0 likes

Starting playback on Chromecast from Google Assistant doesn't work

A few weeks ago starting Spotify playback on Google Chromecast devices via the Google Assistant stopped working. The command is understood correctly and the assistant acknowledges that it will start the playback, but it in fact it doesn't. Instead, n...

  • Visitor
  • A few weeks ago starting Spotify playback on Google Chromecast devices via the Google Assistant stopped working. The command is understood correctly and the assistant acknowledges that it will start...
  • mtepsic
  • Casual Listener
  • 534 Views
  • 3 replies
  • 1 likes
  • 534 Views
  • 3 replies
  • 1 likes

Superuser Contribution Can't login on Tinder

PlanPremiumCountrySerbiaDeviceHuawei Lite P30Android My Question or IssueIve been trying to login to my Spotify account over Tinder, yet when i try to do it over my google account it just logs me into Spotify over Chrome, it doesn't connect it to tin...

  • Visitor
  • Plan Premium Country Serbia Device Huawei Lite P30 Android   My Question or Issue Ive been trying to login to my Spotify account over Tinder, yet when i try to do it over my google acco...
  • Joan
  • Moderator
  • 273 Views
  • 1 replies
  • 0 likes
  • Other
  • 273 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Alexa Spotify Skill - can't connect due to geographical restrictions

PlanPremium DuoCountryRomaniaDeviceAndroid Hi, I'm trying to add the spotify skill to the Alexa App.Both, the Amazon account and Spotify are on Romania and I'm paying premium accounts for both. (I saw a solution on the forums to change the location t...

  • Casual Listener
  • Plan Premium Duo Country Romania Device Android   Hi, I'm trying to add the spotify skill to the Alexa App. Both, the Amazon account and Spotify are on Romania and I'm paying premium acc...
  • dominoman
  • Casual Listener
  • 26357 Views
  • 7 replies
  • 0 likes
  • Connect
  • 26357 Views
  • 7 replies
  • 0 likes

Superuser Contribution Spotify Playlists on Alexa

Hi, I have an issue with my Alexa devices and Spotify, in that it cant find some playlists, or will not play a playlist, instead it just does one song. I've seen this on a few forums but no exact match to my issue, nor a resolution. This may be a Spo...

  • Casual Listener
  • ...lexa are both set to UK   Please could somebody help me out with a solution to this. If Alexa cant find public playlists on Spotify, then there isn't any point in it for me as that is the m...
  • Eni
  • Moderator
  • 4062 Views
  • 23 replies
  • 3 likes
  • Other
  • 4062 Views
  • 23 replies
  • 3 likes

Superuser Contribution TV SAMSUNG La música se detiene

Hola! Llevo un par de días utilizando la aplicación desde mi televisor Samsung y estaba funcionando muy bien hasta hoy porque pongo cualquier canción y se detiene cada 2-5 segundos, lo conecte a mi celular, lo apague y desconecte un par de minutos y ...

  • Newbie
  • Hola! Llevo un par de días utilizando la aplicación desde mi televisor Samsung y estaba funcionando muy bien hasta hoy porque pongo cualquier canción y se detiene cada 2-5 segundos, lo conecte a...
  • Wend29
  • Visitor
  • 2449 Views
  • 6 replies
  • 0 likes
  • Samsung
  • 2449 Views
  • 6 replies
  • 0 likes

Superuser Contribution Como hago para q me salgan las canciones verticales y no seguidas? Helpme

Cuando entro a la cuenta de alguien las canciones salen seguidas algo asiKenia os escribeme. Kenia os joder y no me gusta así, quiero q slaga asiKenia osJoder. Visualizaciones

  • Visitor
  • Cuando entro a la cuenta de alguien las canciones salen seguidas algo asi Kenia os escribeme. Kenia os joder y no me gusta así, quiero q slaga asi Kenia os Joder. Vis...
  • Vasil
  • Moderator
  • 115 Views
  • 1 replies
  • 0 likes
  • 115 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify stops playing after about 1/2 hour no matter which track I choose.. it plays if I restart 1

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue. Spotify stops playing after about 30-45 min no matter which track I choose. If I restart sp...

  • Newbie
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue.  S...
  • Elena
  • Moderator
  • 119 Views
  • 1 replies
  • 0 likes
  • Other
  • 119 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can someone figure out your account if you send them a song link?

As above - is there any way at all, even if difficult/obscure, for someone to figure out your Spotify account from a song link that you have sent them?

  • Newbie
  • As above - is there any way at all, even if difficult/obscure, for someone to figure out your Spotify account from a song link that you have sent them?
  • Vasil
  • Moderator
  • 413 Views
  • 1 replies
  • 0 likes
  • Other
  • 413 Views
  • 1 replies
  • 0 likes