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Solved!! Cleaning my listening history?

My android phone automatically connected to someone's smart speaker or TV or something and they went on to a few hours of listening before I noticed and disconnected from that device. Now two weeks later my "what's new" and "recently played" views ke...

Music Fan

cptbrauer

Newbie

66725 Views

7 replies

4 likes

  • 66725 Views
  • 7 replies
  • 4 likes

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

Moderator

Ohnositsrose

Visitor

39698 Views

223 replies

20 likes

Other
  • 39698 Views
  • 223 replies
  • 20 likes

Superuser Contribution Can't play anything on Web Player

No matters what I do, I can't play any song or view what I'm playing on any other devices using Spotify Connect. Tried on last version of Chrome, Firefox and Edge.

Regular

No matters what I do, I can't play any song or view what I'm playing on any other devices using Spotify Connect. Tried on last version of Chrome, Firefox and Edge.

Melody

Spotify

780 Views

1 replies

0 likes

Music
Other
  • 780 Views
  • 1 replies
  • 0 likes

Can't play music. Server returns 502 HTTP error

Today I'm unable to play any music on the Web Player. When I click the Play button the servers return the following error: { "error": { "status": 502, "message": "Backend respond with 500" } }I'm using MacBook with latest Chrome.

Casual Listener

Today I'm unable to play any music on the Web Player. When I click the Play button the servers return the following error:   { "error": { "status": 502, "message": "Backend respond w...

925 Views

0 replies

2 likes

Music
  • 925 Views
  • 0 replies
  • 2 likes

Solved!!Superuser Contribution Song is not playing properly

Hi! The following song does not play properly.Around the 3:18 minute it keeps playing but not sound comes out, and after 30 seconds the song continues playing. I´ve tried it in the webplayer, desktop app, mobile app and it´s the same. How can I repor...

Newbie

Hi! The following song does not play properly. Around the 3:18 minute it keeps playing but not sound comes out, and after 30 seconds the song continues playing. I´ve tried it in the webplayer, deskt...

Jemi

Spotify Legend

534 Views

1 replies

0 likes

Other
  • 534 Views
  • 1 replies
  • 0 likes

Superuser Contribution Titles do not match the songs

Hi, Not sure if this is the right place but it appears there is a problem with naming of the songs in the following album: https://open.spotify.com/album/0rcKPXDzBfgXjYlttjnsf8 Song 1 "Cos" should not be there at all, instead first song is Nowy (Intr...

Newbie

Hi,   Not sure if this is the right place but it appears there is a problem with naming of the songs in the following album:   https://open.spotify.com/album/0rcKPXDzBfgXjYlttjnsf8 &nb...

Jemi

Spotify Legend

721 Views

1 replies

0 likes

  • 721 Views
  • 1 replies
  • 0 likes

Spotify connect on Yamaha RX-A1050

Spotify connect stopped working on our Yamaha RX-A1050 a couple of weeks ago. I’ve been looking for firmware updates but there are none available. In the list on Spotify’s website this model isn’t listed, while the older A1040 and A1030 are there. Th...

Casual Listener

Spotify connect stopped working on our Yamaha RX-A1050 a couple of weeks ago. I’ve been looking for firmware updates but there are none available. In the list on Spotify’s website this model isn’t li...

KarinvdB

Casual Listener

1214 Views

1 replies

0 likes

Connect
  • 1214 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cannot connect to chromecast

I keep getting an error when trying to connect to chromecast from the web app, this has been going on for at least a month now. Is there any fix to this?

Casual Listener

I keep getting an error when trying to connect to chromecast from the web app, this has been going on for at least a month now. Is there any fix to this?

KingDzx

Casual Listener

1906 Views

2 replies

0 likes

  • 1906 Views
  • 2 replies
  • 0 likes

Superuser Contribution We had an error retrieving your deleted playlist. Please try again later.

some please help me get my playlists back. i never deleted them but there gone and when i try to get it back it says "We had an error retrieving your deleted playlist. Please try again later." what can i do?

Newbie

some please help me get my playlists back. i never deleted them but there gone and when i try to get it back it says "We had an error retrieving your deleted playlist. Please try again later." what c...

Melody

Spotify

2500 Views

1 replies

0 likes

  • 2500 Views
  • 1 replies
  • 0 likes

Superuser Contribution I followed a spotify created playlist, but now all the songs are changed

So I followed a playlist called "Be Happy" created by Spotify a week or two ago. It had so many good old classic songs. But when I opened it today all the songs had been replaced with the same music that are in the top charts. I want the old playlist...

Casual Listener

So I followed a playlist called "Be Happy" created by Spotify a week or two ago. It had so many good old classic songs. But when I opened it today all the songs had been replaced with the same music ...

user-removed

Not applicable

779 Views

3 replies

0 likes

Music
  • 779 Views
  • 3 replies
  • 0 likes

Problem with webplayer, bug?

Hey together, since two weeks I have a problem with the web player, it stops frequently in the. Sometimes after 2 or 5 min. or after an half hour but more than once on a day. I don't have a premium version so there is a small banner between player an...

Newbie

Hey together,   since two weeks I have a problem with the web player, it stops frequently in the. Sometimes after 2 or 5 min. or after an half hour but more than once on a day. I don't have a ...

733 Views

0 replies

0 likes

Other
  • 733 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution How long does a song have to be before i can publish it to spotify?

In length Eg, 5 seconds, 30 seconds, 1 minute, 2 minutes, **bleep** minutes, 5 hours 24minutes.

Casual Listener

In length Eg, 5 seconds, 30 seconds, 1 minute, 2 minutes, **bleep** minutes, 5 hours 24minutes.

Melody

Spotify

5362 Views

1 replies

0 likes

  • 5362 Views
  • 1 replies
  • 0 likes

kCFErrorDomainCFNetwork error 310

hello, in the network of the institute, on all windows pc we can connect to spotify both in client and browser mode, while on a mac computer there is the error code offline on the desktop client while on the safari browser: safari can not connect to ...

Casual Listener

hello, in the network of the institute, on all windows pc we can connect to spotify both in client and browser mode, while on a mac computer there is the error code offline on the desktop client whil...

3583 Views

0 replies

0 likes

Connect
  • 3583 Views
  • 0 replies
  • 0 likes

Superuser Contribution Discover Weekly playlist is different in Desktop player and android player

Hi, do you have somebody similar issue with discover weekly playlist when you have one version of playlist on desktop player and different version of playlist on android. I am using same premium account on both - desktop and android. I've tried to re...

Casual Listener

Hi, do you have somebody similar issue with discover weekly playlist when you have one version of playlist on desktop player and different version of playlist on android. I am using same premium acco...

nunonuno

Casual Listener

1202 Views

2 replies

0 likes

Other
  • 1202 Views
  • 2 replies
  • 0 likes

Asus Chromebook Web player

so my chromebook usually lets me use spotify when im at school because its unblocked but as soon as i get home it come up with this and i re load it everytime but it still doesnt work??web player SS

Newbie

so my chromebook usually lets me use spotify when im at school because its unblocked but as soon as i get home it come up with this and i re load it everytime but it still doesnt work?? web player...

555 Views

0 replies

0 likes

Music
  • 555 Views
  • 0 replies
  • 0 likes

Superuser Contribution Outdated Music Taste

Hey there, I had last used Spotify Premium in 2014, left, and returned yesterday. I couldn't be happier, but Spotify is giving me recommendations for music that I don't enjoy like I used to. How long will it take for Spotify to relearn my tastes and ...

Newbie

Hey there,   I had last used Spotify Premium in 2014, left, and returned yesterday. I couldn't be happier, but Spotify is giving me recommendations for music that I don't enjoy like I used to....

Jemi

Spotify Legend

1053 Views

1 replies

0 likes

Other
  • 1053 Views
  • 1 replies
  • 0 likes

Album Covers

It would be great if you could click on the album covers in the "four square" on a playlist/radio in order to see what it is. P.S. I'd really like to know what the albums are in the 90's radio four square.

Newbie

It would be great if you could click on the album covers in the "four square" on a playlist/radio in order to see what it is. P.S. I'd really like to know what the albums are in the 90's radio four s...

493 Views

0 replies

0 likes

  • 493 Views
  • 0 replies
  • 0 likes

No puedo escuchar musica

Hola!Me llamo Nicolas GriljTengo un problema con la aplicacion oficial Spotify.Desde que llegue a Europa no puedo escuchar musica y nose porque hay alguna manera de resolverlo si es que se puede.

Newbie

Hola! Me llamo Nicolas Grilj Tengo un problema con la aplicacion oficial Spotify. Desde que llegue a Europa no puedo escuchar musica y nose porque hay alguna manera de resolverlo si es que se pued...

714 Views

0 replies

1 likes

Samsung
  • 714 Views
  • 0 replies
  • 1 likes

Spotify App on Samsung Gear Fit 2 Plays Music on Phone instead of Bluetooth Headphones

I have a premium family membership on Spotify. I have the app loaded on my Samsung Gear Fit 2. When I try to play my downloaded playlist from the Gear Fit 2 to my headphones (which are properly paired), the music starts playing on my phone instead. I...

Newbie

I have a premium family membership on Spotify.  I have the app loaded on my Samsung Gear Fit 2.  When I try to play my downloaded playlist from the Gear Fit 2 to my headphones (which are pr...

732 Views

0 replies

0 likes

  • 732 Views
  • 0 replies
  • 0 likes

Unsaved Albums Appearing in Saved Albums

Previously, under "Your Music > Albums" the only albums that would show up were ones that you had explicitly saved. As of 20/02/2018 this appears to have changed for me - there are now a great many albums (over 500, when I previously had about 20 alb...

Casual Listener

Previously, under "Your Music > Albums" the only albums that would show up were ones that you had explicitly saved. As of 20/02/2018 this appears to have changed for me - there are now a great man...

535 Views

0 replies

0 likes

Music
  • 535 Views
  • 0 replies
  • 0 likes

Spotify on Google Home Always starts with RAP and not my daily mix.

I don't mind rap, however it's not my goto. I may play it 0.5% of the time. Everytime I open spotify on google home it always opens a rap radio station vs something in my favorite list. It used to play from my daily mix.

Casual Listener

I don't mind rap, however it's not my goto. I may play it 0.5% of the time. Everytime I open spotify on google home it always opens a rap radio station vs something in my favorite list.   ...

661 Views

0 replies

0 likes

  • 661 Views
  • 0 replies
  • 0 likes

Superuser Contribution Can't listen to spotify link in discord

So basically my problem is that eventhough my spotify account is connected to discord if i copy and paste a spotify link to a discrod channel i can only listen to a 30 sample of the song eventhough im logged in.Tried restarting the app,disconnecting ...

Newbie

So basically my problem is that eventhough my spotify account is connected to discord if i copy and paste a spotify link to a discrod channel i can only listen to a 30 sample of the song eventho...

Jemi

Spotify Legend

7409 Views

1 replies

0 likes

  • 7409 Views
  • 1 replies
  • 0 likes