Help Wizard

Step 1

NEXT STEP

Other (Podcasts, Partners, etc.)

Get help with Podcasts, Web Player, Sonos, Playlists, Tracks and more!

Start a topic

Forum Posts

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 16086 Views
  • 8 replies
  • 1 likes
  • Other
  • 16086 Views
  • 8 replies
  • 1 likes

Xbox one spotify wont open

I continuesly try to open spotify on xbox one and it immediately crashes or closes with no error message and ive tried restaring and reinstalling app

  • Casual Listener
  • I continuesly try to open spotify on xbox one and it immediately crashes or closes with no error message and ive tried restaring and reinstalling app
  • bolony21
  • Casual Listener
  • 432 Views
  • 1 replies
  • 0 likes
  • 432 Views
  • 1 replies
  • 0 likes

Solved!! disapeared songs

Hello, I recently added an album in my album list (Elliot Moss - Highspeeds). After several weeks, most of the songs of the album are "unavailable". Is it temporary ? what is Spotify Policy regarding the evolution of the catalog ? (official communica...

  • Casual Listener
  • Hello,   I recently added an album in my album list (Elliot Moss - Highspeeds). After several weeks, most of the songs of the album are "unavailable".   Is it temporary ? what is Spotif...
  • MattSuda
  • Spotify Star
  • 496 Views
  • 3 replies
  • 1 likes
  • music
  • 496 Views
  • 3 replies
  • 1 likes

Stop Removing Songs from Our Accounts

You make playlists, we follow them, we wake up the next morning or next week and find them all gone. It makes me not want to follow any of them if they're just going to disappear soon, honestly. Really frustrating. Example : Total Eclipse. A playlist...

  • Newbie
  • You make playlists, we follow them, we wake up the next morning or next week and find them all gone. It makes me not want to follow any of them if they're just going to disappear soon, honestly. &nbs...
  • 152 Views
  • 0 replies
  • 0 likes
  • 152 Views
  • 0 replies
  • 0 likes

Esso ads

Hello everyone! I've got a Nokia Lumia 1020 and I've recently installed the free version of Spotify. For the first two weeks it worked perfectly but three or four days ago I had a problem. The Esso's ads (I have this ads because I'm italian) makes ev...

  • Newbie
  • Hello everyone! I've got a Nokia Lumia 1020 and I've recently installed the free version of Spotify. For the first two weeks it worked perfectly but three or four days ago I had a problem. The Esso's...
  • code001_it
  • Newbie
  • 345 Views
  • 1 replies
  • 1 likes
  • Connect
    music
    Other
  • 345 Views
  • 1 replies
  • 1 likes

Spotify Web player scroll bar

I use Spotify Web player when I get onto my laptop, and I usually use Chrome. Well a few days ago, I scrolled halfway down my playlist, and in addition to the scrolling bar being gone, when i hit the partway point it simply refused to let me scroll a...

  • Regular
  • I use Spotify Web player when I get onto my laptop, and I usually use Chrome. Well a few days ago, I scrolled halfway down my playlist, and in addition to the scrolling bar being gone, when i hit the...
  • digforvictory
  • Gig Goer
  • 1231 Views
  • 1 replies
  • 3 likes
  • 1231 Views
  • 1 replies
  • 3 likes

No more Spotify app on Samsung TV or Smart Theatre

Is this common problem or what is happening. I hope that spotify contact to Samsung and ask what is going on. If I have to buy every two three year new tv or smart theatre, this sucks. RegardsJK

  • Newbie
  • Is this common problem or what is happening.   I hope that spotify contact to Samsung and ask what is going on.   If I have to buy every two three year new tv or smart theatre, this suc...
  • tinytim32927
  • Casual Listener
  • 638 Views
  • 1 replies
  • 0 likes
  • Samsung
  • 638 Views
  • 1 replies
  • 0 likes

Why is Bloc Party showing up in all my playlists?

For the last couple of days whenever I'm listening to one of my private playlists, it plays the first song and then randomly starts a Bloc Party Album at the second song. If I click for more details it doesn't give me the option to remove the songs, ...

  • Newbie
  • For the last couple of days whenever I'm listening to one of my private playlists, it plays the first song and then randomly starts a Bloc Party Album at the second song.   If I click for more...
  • 218 Views
  • 0 replies
  • 0 likes
  • Other
  • 218 Views
  • 0 replies
  • 0 likes

Album list won't load

Hey, I can't load the page of my albums list, the page won't load as you can see in my screenshot How can i fix pls?

  • Regular
  • Hey,   I can't load the page of my albums list, the page won't load as you can see in my screenshot    How can i fix pls? 
  • 283 Views
  • 0 replies
  • 0 likes
  • Web Player
  • 283 Views
  • 0 replies
  • 0 likes

Spotify web player not showing all my music (chromebook)

I've been using the web player at my chromecast, but now it doesn't show more than 50 songs. Last time I found a way to manage this using [*.]spotify.com at settings but this time I can't. HEEELP

  • Newbie
  • I've been using the web player at my chromecast, but now it doesn't show more than 50 songs. Last time I found a way to manage this using [*.]spotify.com at settings but this time I can't. HEEELP
  • 560 Views
  • 0 replies
  • 2 likes
  • 560 Views
  • 0 replies
  • 2 likes

Play Fi Spotify Connect Does Not See Dish Hopper

The Play Fi app shows a Definitive soundbar and two Dish TV Hoppers. But when I go to Spotify Connect via Play FI, the only speaker that appears is the Definitive soundbar. If I go to Amazon or Pandora via the Play Fi app, I am able to see and use th...

  • Newbie
  • The Play Fi app shows a Definitive soundbar and two Dish TV Hoppers.  But when I go to Spotify Connect via Play FI, the only speaker that appears is the Definitive soundbar.  If I go to Ama...
  • Aucherie
  • Newbie
  • 1676 Views
  • 1 replies
  • 0 likes
  • Connect
  • 1676 Views
  • 1 replies
  • 0 likes

Spotify song list

I have a couple hundred songs saved in my songs list but Spotify is only showing 50. It shows that it's loading but the songs don't appear.

  • Newbie
  • I have a couple hundred songs saved in my songs list but Spotify is only showing 50. It shows that it's loading but the songs don't appear.
  • mattheo02
  • Newbie
  • 644 Views
  • 1 replies
  • 0 likes
  • 644 Views
  • 1 replies
  • 0 likes

Wrong Track names.. Content team do nothing.

The album Dirt by Alice in Chains is tracked incorrectly. I have pointed this out to spotify help twice... and their content team twice. This is now my FIFTH attempt in 5 months to get them to change the tracks spotify:album:2VNui22dikp6XEMdK8j8Xs If...

  • Music Fan
  • The album Dirt by Alice in Chains is tracked incorrectly. I have pointed this out to spotify help twice... and their content team twice. This is now my FIFTH attempt in 5 months to get them to change...
  • fmattack
  • Newbie
  • 2010 Views
  • 21 replies
  • 6 likes
  • 2010 Views
  • 21 replies
  • 6 likes

Solved!! Web player interface is so archaic

Hi, A the new interface for the web player is scheduled soon? because Compared to Google Play Music the delay is considerable. No possibility to change the name of tracks, albums, playlistsNo possibility to have recently tracks played in main menu An...

  • Regular
  • Hi,   A the new interface for the web player is scheduled soon? because Compared to Google Play Music the delay is considerable.   No possibility to change the name of tracks, albums, p...
  • Maxim
  • Spotify Star
  • 536 Views
  • 3 replies
  • 0 likes
  • 536 Views
  • 3 replies
  • 0 likes

Spotify randomly stops and starts

This happens on my PC at home as well as iPhone and Samsung Galaxy S2 tablet. I *think* it has something to do with being on multiple machines. It's driving me nuts. I turn on my playlist , jump in the shower, 10 seconds in the song stops and I have ...

  • Newbie
  • This happens on my PC at home as well as iPhone and Samsung Galaxy S2 tablet.   I *think* it has something to do with being on multiple machines.   It's driving me nuts. I turn on my pl...
  • boubek
  • Casual Listener
  • 496 Views
  • 1 replies
  • 0 likes
  • Other
  • 496 Views
  • 1 replies
  • 0 likes

No more Spotify app on Samsung HTB-F9750W-XY Blu-ray

Hi everyone, I have a Spotify premium subscription and Spotify was installed on my Samsung Home Theatre model HTB-F9750W-XY Blu-ray. I tried to play music through it today, but the Spotify app crashed on it. I removed the app and realized that the Sp...

  • Newbie
  • Hi everyone,   I have a Spotify premium subscription and Spotify was installed on my Samsung Home Theatre model HTB-F9750W-XY Blu-ray.   I tried to play music through it today, but the ...
  • 603 Views
  • 0 replies
  • 0 likes
  • Samsung
  • 603 Views
  • 0 replies
  • 0 likes

Samsung smart tv, spotify´s search doesn´t work anymore

Hope someone can help me.. Spotify was working fine, until a few days ago the search stopped working. I can still listen to my playlists. The tv is 6000 series i think. I updated the app, no help. I tried to update the tv, no updates. What should i d...

  • Newbie
  • Hope someone can help me.. Spotify was working fine, until a few days ago the search stopped working. I can still listen to my playlists. The tv is 6000 series i think.   I updated the a...
  • Natbur
  • Casual Listener
  • 4540 Views
  • 26 replies
  • 4 likes
  • Samsung
  • 4540 Views
  • 26 replies
  • 4 likes

No next image song on chromecast

Since a couple weeks ... I don't have the previous and next song on chromecast Someone know how to come back this ? In the attachement, pic about the menu on chroma st than I want to come back

  • Newbie
  • Since a couple weeks ... I don't have the previous and next song on chromecast 😞   Someone know how to come back this ?     In the attachement, pic about the menu on chroma st th...
  • 243 Views
  • 0 replies
  • 0 likes
  • 243 Views
  • 0 replies
  • 0 likes

I am now receiving ads in Spanish

I am now receiving ads in Spanish. It started rather suddenly and is not a welcome option as I have no desire to move to Spain or any of the Latin American countries and I do NOT transact business in Spanish. I did not fiddle with any of the settings...

  • Newbie
  • I am now receiving ads in Spanish. It started rather suddenly and is not a welcome option as I have no desire to move to Spain or any of the Latin American countries and I do NOT transact busine...
  • SavageLeague
  • Newbie
  • 4456 Views
  • 10 replies
  • 11 likes
  • Windows
  • 4456 Views
  • 10 replies
  • 11 likes