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Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • boom_boom_pow
  • Newbie
  • 2296 Views
  • 19 replies
  • 6 likes
  • Other
  • 2296 Views
  • 19 replies
  • 6 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 17837 Views
  • 8 replies
  • 2 likes
  • Other
  • 17837 Views
  • 8 replies
  • 2 likes

How can I block alcohol ads from showing up?

I am a recovering addict and do not want to see alcohol related ads. Is there any way I can choose what ads I see or to at least get the alcohol related ones blocked please?

  • Newbie
  • I am a recovering addict and do not want to see alcohol related ads. Is there any way I can choose what ads I see or to at least get the alcohol related ones blocked please?
  • user-removed
  • Not applicable
  • 2138 Views
  • 3 replies
  • 10 likes
  • 2138 Views
  • 3 replies
  • 10 likes

Won't continue to another song

When I log into Spotify, it says that a certain song has been playing for over 1000 minutes. I can't pause it, skip the song, skip back in the song, or play any other music. I have logged out of the account, restarted my device, closed out of the tab...

Screenshot 2017-12-06 at 3.19.41 PM.png
  • Casual Listener
  • When I log into Spotify, it says that a certain song has been playing for over 1000 minutes. I can't pause it, skip the song, skip back in the song, or play any other music. I have logged out of the ...
  • renaweaf24
  • Casual Listener
  • 502 Views
  • 1 replies
  • 0 likes
  • 502 Views
  • 1 replies
  • 0 likes

Google Home playing remix versions of songs

Hey I have found that Google home likes to play different versions of some songs that are requested. One example I request Human by Rag'n'Bone Man and rather than getting the normal version I get a 'Jim Eno Sessions' version instead. I do a search no...

  • Casual Listener
  • Hey I have found that Google home likes to play different versions of some songs that are requested. One example I request Human by Rag'n'Bone Man and rather than getting the normal version I ge...
  • BrainLagged
  • Casual Listener
  • 1665 Views
  • 1 replies
  • 3 likes
  • 1665 Views
  • 1 replies
  • 3 likes

Give us the option to remove the videos on RapCaviar

I hate listening to the videos. They never work right, constantly freeze, and are straight up obnoxious. I pay money, every month, for a premium music service. I don't want videos in my music, if I want videos I'll go to YouTube. I want music, and th...

  • Newbie
  • I hate listening to the videos. They never work right, constantly freeze, and are straight up obnoxious. I pay money, every month, for a premium music service. I don't want videos in my music, if I w...
  • 367 Views
  • 0 replies
  • 3 likes
  • music
    Other
  • 367 Views
  • 0 replies
  • 3 likes

Ads interrupting (and preventing) playback

This just started this afternoon: when I start playing one of my playlists (the Western one, though it probably doesn't matter), it will get part of the way through a song, and then when the (banner) ad switches, it kills the music. I think this only...

  • Newbie
  • This just started this afternoon: when I start playing one of my playlists (the Western one, though it probably doesn't matter), it will get part of the way through a song, and then when the (banner)...
  • 1296 Views
  • 0 replies
  • 2 likes
  • Other
  • 1296 Views
  • 0 replies
  • 2 likes

[PROBLEM] Can I upload a rock cover on Spotify?

Hello,as you can see from the title, can I upload a rock cover on spotify?What about the copyrights of the original artist? I searched on the internet but I cannot find anything about that. Thanks in advance for reply. Antonino.

  • Newbie
  • Hello, as you can see from the title, can I upload a rock cover on spotify? What about the copyrights of the original artist? I searched on the internet but I cannot find anything about that. &nbs...
  • 149 Views
  • 0 replies
  • 0 likes
  • 149 Views
  • 0 replies
  • 0 likes

clicking song link opens in web app instead of app on desktop

My friends and I really enjoy sending song links to each other. When I open the song link it opens in my Google Chrome web browser. It is really frustrating having to click play on my computer in the lower right. Is there anyway to click a song link ...

  • Newbie
  • My friends and I really enjoy sending song links to each other. When I open the song link it opens in my Google Chrome web browser. It is really frustrating having to click play on my computer in the...
  • 285 Views
  • 0 replies
  • 0 likes
  • 285 Views
  • 0 replies
  • 0 likes

Un-realsted artists playing on radio

so i know of this band from the UK that is rather mellow but unique, more like john mayer and dave mathews, jimmy hindrex etc. so i put that on, and i get japanese artists and soundracks... i don't want that. i want music that fits the artist i put i...

  • Casual Listener
  • so i know of this band from the UK that is rather mellow but unique, more like john mayer and dave mathews, jimmy hindrex etc. so i put that on, and i get japanese artists and soundracks... i don't w...
  • user-removed
  • Not applicable
  • 311 Views
  • 1 replies
  • 1 likes
  • music
    Other
  • 311 Views
  • 1 replies
  • 1 likes

Spotify removed from Alexa app

Hi guys, why have you been removed from the Alexa app and website. Now i can't hear music on my Amazon echo from you anymore. It happened after the latest Alexa app update. Take a look at my screenshot. Best regards Tobias

  • Newbie
  • Hi guys, why have you been removed from the Alexa app and website. Now i can't hear music on my Amazon echo from you anymore. It happened after the latest Alexa app update. Take a look at my screensh...
  • 583 Views
  • 0 replies
  • 1 likes
  • 583 Views
  • 0 replies
  • 1 likes

Audio distorted

I'm listening through the spotify download and for some songs, there's no vocal parts. Other songs, there's quiet vocals but it sounds echo-y and far away or there's no audio at all. Anyone else having this problem or know how to fix it?(I tried unch...

  • Newbie
  • I'm listening through the spotify download and for some songs, there's no vocal parts. Other songs, there's quiet vocals but it sounds echo-y and far away or there's no audio at all. Anyone else havi...
  • 179 Views
  • 0 replies
  • 0 likes
  • 179 Views
  • 0 replies
  • 0 likes

How to play songs only from one album?

How to play songs only from one album?First I go to the artist page and then I click play on a chosen album.It's starts playing which is okay, but on playlist after songs from album I see all other songs that are under this album on artist page. I ha...

  • Visitor
  • How to play songs only from one album? First I go to the artist page and then I click play on a chosen album. It's starts playing which is okay, but on playlist after songs from album I see all oth...
  • 504 Views
  • 0 replies
  • 0 likes
  • 504 Views
  • 0 replies
  • 0 likes

Spotify Connect with Denon Ceol Piccolo

Hi, I was just wondering if Spotify Connect can be used with Denon Ceol Piccolo? PS: All the posts about Denon Ceol on this forum are over a year old and seem to be about buggy support? Has this changed with new firmware updates or is this combinatio...

  • Newbie
  • Hi, I was just wondering if Spotify Connect can be used with Denon Ceol Piccolo?    PS: All the posts about Denon Ceol on this forum are over a year old and seem to be about buggy suppo...
  • jobard
  • Music Fan
  • 6675 Views
  • 3 replies
  • 1 likes
  • Denon
  • 6675 Views
  • 3 replies
  • 1 likes

Web browser (all browsers)

The web browser has not worked for me for over a month (Chrome, FF, Edge, IE). As you can see from the screenshot, I'm able to select music, but nothing plays. And the options (highlighted) do no change when I click on anything.

  • Newbie
  • The web browser has not worked for me for over a month (Chrome, FF, Edge, IE). As you can see from the screenshot, I'm able to select music, but nothing plays. And the options (highlighted) do no cha...
  • grante07
  • Newbie
  • 309 Views
  • 1 replies
  • 1 likes
  • 309 Views
  • 1 replies
  • 1 likes

My wrapped 2017

I have used spotify consistently throughout the entire year but when I try to view my 2017 wrapped it tells me there is not enough information to give me my 2017 wrapped. This is one of my favorite features of spotify and it really sucks if this issu...

  • Newbie
  • I have used spotify consistently throughout the entire year but when I try to view my 2017 wrapped it tells me there is not enough information to give me my 2017 wrapped. This is one of my favorite f...
  • userfriendlymus
  • Music Fan
  • 5494 Views
  • 2 replies
  • 0 likes
  • 5494 Views
  • 2 replies
  • 0 likes

Issues with Windows Phone application - Make it more like MS Groove Music app

Hi, now that Spotify made a deal with MS to take their customers, perhaps they could make the app on the par with Groove music app. I was seriously considering leaving Spotify because of the issues with the app. Issues I see (feel free to add) - offl...

  • Casual Listener
  • Hi,   now that Spotify made a deal with MS to take their customers, perhaps they could make the app on the par with Groove music app.   I was seriously considering leaving Spotify becau...
  • rctrct
  • Newbie
  • 1139 Views
  • 11 replies
  • 5 likes
  • 1139 Views
  • 11 replies
  • 5 likes

Your top songs 2017 does not open in Spotify

When pressing 'Play on spotify' in the Web page with 'Your Top Songs 2017' the Spotify icon flashes in the the Windows taskbar (Windows 7 Pro), but Spotify does not open the playlist. The first time I pressed 'play on spotify' it actually crashed spo...

  • Music Fan
  • When pressing 'Play on spotify' in the Web page with 'Your Top Songs 2017' the Spotify icon flashes in the the Windows taskbar (Windows 7 Pro), but Spotify does not open the playlist. The first time ...
  • 3769 Views
  • 0 replies
  • 1 likes
  • Windows
  • 3769 Views
  • 0 replies
  • 1 likes

Samsung Gear S3: Offline music stops playing

So I recently bought the Samsung Gear S3 with the purpose of running without my phone whilst listening to one of my playlists offline. I have downloaded the list I want to hear and I press 'Shuffle playlist'. It starts playing the most recent song I ...

  • Casual Listener
  • So I recently bought the Samsung Gear S3 with the purpose of running without my phone whilst listening to one of my playlists offline. I have downloaded the list I want to hear and I press 'Shuffle p...
  • Javachino
  • Casual Listener
  • 2448 Views
  • 4 replies
  • 3 likes
  • Samsung
  • 2448 Views
  • 4 replies
  • 3 likes

Spotify Web Player Has No Sound with Firefox Quantum

When using Spotify Web Player on Firefox Quantum (57.0) 64-bit on Windows 7, music appears to play but has no sound output. Yes I tried the volume and connections and the Mixer, and checked the Web Player volume. All other sounds work and output just...

  • Casual Listener
  • When using Spotify Web Player on Firefox Quantum (57.0) 64-bit on Windows 7, music appears to play but has no sound output. Yes I tried the volume and connections and the Mixer, and checked the Web P...
  • thewrightstuff
  • Casual Listener
  • 1899 Views
  • 3 replies
  • 0 likes
  • Web Player
  • 1899 Views
  • 3 replies
  • 0 likes

Maximum Three Devices Reached

This is the second time it happened this week. I don't get it since I only use my Spotify on my laptop and my android phone. Please help. Downloading thousand of music quite take some time and it's annoying because where i go is not always have a goo...

  • Newbie
  • This is the second time it happened this week. I don't get it since I only use my Spotify on my laptop and my android phone. Please help. Downloading thousand of music quite take some time and it's a...
  • 209 Views
  • 0 replies
  • 0 likes
  • 209 Views
  • 0 replies
  • 0 likes

Settings on webplayer

Are there any settings on web player? I need to know because I want the spotify radio to start once my playlist ends but the preset is on the settings....PLEASE HELP!

  • Newbie
  • Are there any settings on web player? I need to know because I want the spotify radio to start once my playlist ends but the preset is on the settings.... PLEASE HELP!
  • 693 Views
  • 0 replies
  • 2 likes
  • 693 Views
  • 0 replies
  • 2 likes