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Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • boom_boom_pow
  • Newbie
  • 2377 Views
  • 19 replies
  • 6 likes
  • Other
  • 2377 Views
  • 19 replies
  • 6 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 17855 Views
  • 8 replies
  • 2 likes
  • Other
  • 17855 Views
  • 8 replies
  • 2 likes

College Ambassador Program

Hi there! Big fan of Spotify. Currently on the Student discount plan and I couldn't be happier. I have converted Apple Music subscribers to Spotify Student subscribers 5x plus. I've noticed you all don't have an ambassador program like other apps do ...

  • Newbie
  • Hi there!   Big fan of Spotify. Currently on the Student discount plan and I couldn't be happier. I have converted Apple Music subscribers to Spotify Student subscribers 5x plus. I've noticed ...
  • 1937 Views
  • 0 replies
  • 0 likes
  • 1937 Views
  • 0 replies
  • 0 likes

Amazon Echo playing new songs on Spotify.

Does anyone else have issues trying to tell Alexa to play songs that are new to Spotify? Does it take a certain time for them to register to her? Other than that it works pretty flawlessly! Any help would be greatly appreciated!!!

  • Newbie
  • Does anyone else have issues trying to tell Alexa to play songs that are new to Spotify? Does it take a certain time for them to register to her? Other than that it works pretty flawlessly! Any help ...
  • 264 Views
  • 0 replies
  • 0 likes
  • Other
  • 264 Views
  • 0 replies
  • 0 likes

Cant choose sonos devices on spotify

When I play music off spotify and go to connect to my sonos devices, I click on my 'livingroom' device but it doesn't transfer over to livingroom and the same thing happens when I click on 'diningroom' device. The only device I can choose to play mus...

  • Casual Listener
  • When I play music off spotify and go to connect to my sonos devices, I click on my 'livingroom' device but it doesn't transfer over to livingroom and the same thing happens when I click on 'diningroo...
  • user-removed
  • Not applicable
  • 569 Views
  • 2 replies
  • 0 likes
  • 569 Views
  • 2 replies
  • 0 likes

Play charts via Alexa

I would like to play the German Top 50 charts or the global Top 50 charts. If I tell Alexa she won't understand me. What is the command for Alexa so she plays charts via Spotify?

  • Newbie
  • I would like to play the German Top 50 charts or the global Top 50 charts. If I tell Alexa she won't understand me. What is the command for Alexa so she plays charts via Spotify?
  • 669 Views
  • 0 replies
  • 0 likes
  • 669 Views
  • 0 replies
  • 0 likes

Spotify web player not playing music

I've recently noticed that the spotify web player has been logging me out of my account and make me retype my password. I didn't think it was a concern as it loaded me back to where I was. However the main concern and issue is that today all of a sud...

  • Newbie
  • I've recently noticed that the spotify web player has been logging me out of my account and make me retype my password. I didn't think it was a concern as it loaded me back to where I was.  &nb...
  • lockan
  • Regular
  • 1558 Views
  • 8 replies
  • 1 likes
  • 1558 Views
  • 8 replies
  • 1 likes

Solved!! Cannot login into amazon Firestick Spotify app (Facebook connected account)

Hi,i would like to use the Spotify App with the amazon Firestick. But there is no option to login with Facebook. Have anyone an idea how it works? I tried using my device username with my facebook password but it didnt work. And I cant set a password...

  • Newbie
  • Hi, i would like to use the Spotify App with the amazon Firestick. But there is no option to login with Facebook. Have anyone an idea how it works? I tried using my device username with my facebook ...
  • fionalai27
  • Casual Listener
  • 14310 Views
  • 5 replies
  • 10 likes
  • Other
  • 14310 Views
  • 5 replies
  • 10 likes

Can't save albums

Hello, I'm having an issue trying to save new albums to my Spotify account. I click the "save" button under an album, and the button is shown as being pressed, but nothing happens. I've heard of there being a 10,000 song limit, but I'm having a hard ...

  • Newbie
  • Hello, I'm having an issue trying to save new albums to my Spotify account. I click the "save" button under an album, and the button is shown as being pressed, but nothing happens. I've heard of ther...
  • 567 Views
  • 0 replies
  • 2 likes
  • Web Player
  • 567 Views
  • 0 replies
  • 2 likes

Solved!! Web Player won't play

I'm subscribed to premium but today the web player just stopped working. I've tried the things that I can do that are recommended here: different browsers, sign out everywhere and sign back in, make sure flash is working, etc. But nothing works. I'm ...

  • Music Fan
  • I'm subscribed to premium but today the web player just stopped working. I've tried the things that I can do that are recommended here: different browsers, sign out everywhere and sign back in, make ...
  • ecarl65
  • Music Fan
  • 1152 Views
  • 6 replies
  • 0 likes
  • Web Player
    Windows
  • 1152 Views
  • 6 replies
  • 0 likes

Spotify connect not connecting

I cant connect to my sonos system. I have always been able to. Now it's not working. Fix it please, the lack of general support and communication skills is frustrating.

  • Newbie
  • I cant connect to my sonos system. I have always been able to. Now it's not working. Fix it please, the lack of general support and communication skills is frustrating. 
  • srgvg
  • Casual Listener
  • 486 Views
  • 1 replies
  • 1 likes
  • Connect
  • 486 Views
  • 1 replies
  • 1 likes

Problems controling Sonos via Spotify-app / spotify-Linux (spotify connect)

Good morning,I run into mystique trouble when connecting Sonos and Spotify. And I'm absolutle unsure where the root cause is.The Sonos system contains several Play:1 and Play:3 and a Connect. It runs rockstable for years. One week ago we started with...

  • Newbie
  • Good morning, I run into mystique trouble when connecting Sonos and Spotify. And I'm absolutle unsure where the root cause is. The Sonos system contains several Play:1 and Play:3 and a Connect. It ...
  • srgvg
  • Casual Listener
  • 684 Views
  • 5 replies
  • 1 likes
  • 684 Views
  • 5 replies
  • 1 likes

Profanity Filter

Just signed up and never have used Spotify before. Got an Invoke and figured I'd try it out. Now my young daughter is asking to play songs and the un-edited version plays, or an alternate song by the artist plays - full of profanity. I'd like to have...

  • Newbie
  • Just signed up and never have used Spotify before.  Got an Invoke and figured I'd try it out.  Now my young daughter is asking to play songs and the un-edited version plays, or an alternate...
  • 542 Views
  • 0 replies
  • 5 likes
  • 542 Views
  • 0 replies
  • 5 likes

Windows phone issues

My Windows phone won't pair w/ my computer, & it's not accessing all of my account settings (like most playlists, saved songs, &c). Suggestions are welcome & appreciated.

  • Newbie
  • My Windows phone won't pair w/ my computer, & it's not accessing all of my account settings (like most playlists, saved songs, &c).   Suggestions are welcome & appreciated.
  • 280 Views
  • 0 replies
  • 0 likes
  • Other
  • 280 Views
  • 0 replies
  • 0 likes

How cast music to ChromeCast using web player

How can I start casting music to ChromeCast Audio when I'm using play.spotify.com ? Casting is working well form my phone or from PC application, but I don't see this option in the web player. Thank you.

  • Newbie
  • How can I start casting music to ChromeCast Audio when I'm using play.spotify.com ? Casting is working well form my phone or from PC application, but I don't see this option in the web play...
  • ssc-hrep3
  • Newbie
  • 7857 Views
  • 3 replies
  • 0 likes
  • Web Player
  • 7857 Views
  • 3 replies
  • 0 likes

Solved!! Lyrics on web player

Is there anyway to get an app or programm such as Musixmatch to play on the web player?

  • Community Legend
  • Is there anyway to get an app or programm such as Musixmatch to play on the web player?
  • creepyjosie
  • Newbie
  • 75858 Views
  • 6 replies
  • 8 likes
  • 75858 Views
  • 6 replies
  • 8 likes

Amazon Echo Christmas Music Black Hole

My echo dot (connected to Spotify as my primary music provider) will not acknowledge the existence of certain Christmas albums/music. For instance, I can say “Play Christmas music by Sufjan Stevens” and it will say “I can’t find any Christmas songs b...

  • Newbie
  • My echo dot (connected to Spotify as my primary music provider) will not acknowledge the existence of certain Christmas albums/music.   For instance, I can say “Play Christmas music by Sufjan ...
  • 404 Views
  • 0 replies
  • 0 likes
  • 404 Views
  • 0 replies
  • 0 likes

Playstation Network

Having trouble unlinking mycurrent spotify account from my old plystation network account and changing its linked status to my new playstation network account. I checked on PSN forums and it said to find the live chat help in spotify but I cannotfind...

  • Newbie
  • Having trouble unlinking mycurrent spotify account from my old plystation network account and changing its linked status to my new playstation network account. I checked on PSN forums and it said to ...
  • 362 Views
  • 0 replies
  • 0 likes
  • 362 Views
  • 0 replies
  • 0 likes

How Are Spotify's Traditional Public Performance Royalties Calculated?

I can't seem to find an answer to this. I've searched nearly all of Google, contacted collection agencies, and even contacted Spotify support, and no one has a good answer. How in the world does Spotify calculate their traditional public performance ...

  • Casual Listener
  • ...n the world does Spotify calculate their traditional public performance royalties (ASCAP, BMI, SESAC, GMR) on a per-stream basis (or any basis for that matter)?   There's info all over the p...
  • 474 Views
  • 0 replies
  • 1 likes
  • Other
  • 474 Views
  • 0 replies
  • 1 likes

Solved!! Nothing play at all

Everything on the Web Player works nomally for me except that nothing actually plays. The buttons respond visually, but aside from that, nothing works. There are no error messages. I have used Chrome and Firefox, cleared every form of data from the b...

  • Visitor
  • Everything on the Web Player works nomally for me except that nothing actually plays. The buttons respond visually, but aside from that, nothing works. There are no error messages.   I have us...
  • user-removed
  • Not applicable
  • 2362 Views
  • 4 replies
  • 0 likes
  • 2362 Views
  • 4 replies
  • 0 likes