Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Podcasts, Web Player, Sonos, Playlists, Tracks and more!
My android phone automatically connected to someone's smart speaker or TV or something and they went on to a few hours of listening before I noticed and disconnected from that device. Now two weeks later my "what's new" and "recently played" views ke...
Newbie
61486 Views
7 replies
4 likes
Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...
Hi there, Recently I've noticed that a lot of random songs have been appearing in my saved songs that I have never seen before, let alone saved myself. I have turned my Spotify to private session, I've changed my password in case I was hacked, I turn...
Hi there, Recently I've noticed that a lot of random songs have been appearing in my saved songs that I have never seen before, let alone saved myself. I have turned my Spotify to priv...
Community Legend
1459 Views
1 replies
0 likes
Hi Spotify,Your developers are UNBELIEVABLY careless about last.fm scrobbles!I just discovered that the recent update to Spotify disabled my scrobbles to last.fm. My app has not been logging music to last.fm through Spotify for MONTHS! Thanks to your...
Hi Spotify, Your developers are UNBELIEVABLY careless about last.fm scrobbles! I just discovered that the recent update to Spotify disabled my scrobbles to last.fm. My app has not been logging ...
Regular
864 Views
1 replies
0 likes
Hi, I have a MacBook Air and an iPhone 5s and my local files won't sync to my phone from my computer. I have student premium. I have tried disabling the firewall, uninstalling and reinstalling on both the phone and computer, creating a new playlist w...
Hi, I have a MacBook Air and an iPhone 5s and my local files won't sync to my phone from my computer. I have student premium. I have tried disabling the firewall, uninstalling and reinstalli...
Spotify Legend
529 Views
1 replies
0 likes
Spotify forces actions upon users without allowing us to say otherwise. For example; instead of simply streaming a song like YouTube, spotify will automatically download the song to your device's cache. Its a nice feature but i would only use that fo...
Spotify forces actions upon users without allowing us to say otherwise. For example; instead of simply streaming a song like YouTube, spotify will automatically download the song to your device's cac...
445 Views
0 replies
0 likes
The album is there, but all the songs are complete silence. I've reinstalled on computer and phone. Several other threads have been opened here on Spotify help about this exact issue with this album (here's one https://community.spotify.com/t5/Ongoin...
The album is there, but all the songs are complete silence. I've reinstalled on computer and phone. Several other threads have been opened here on Spotify help about this exact issue with this ...
383 Views
0 replies
0 likes
Hi, A few years ago due to working in a partnership with spotify i was gifted a limited edition spotify headset that i've been using proudly not only because they are "unique" but also because the sound quality and microphone quality are superb. Unfo...
Hi, A few years ago due to working in a partnership with spotify i was gifted a limited edition spotify headset that i've been using proudly not only because they are "unique" but also becau...
Newbie
824 Views
1 replies
0 likes
I can't understand why this words are keep appearing TT PLZ help me!!!!!
I can't understand why this words are keep appearing TT PLZ help me!!!!!
Spotify
459 Views
1 replies
0 likes
Hello, our Yamaha N560-Receivers display an error message during connection from Spotify Premium Family, that we need Premium for connection. But we have Premium Family and it worked fine till last week. Any Suggestions?Thanks
Hello, our Yamaha N560-Receivers display an error message during connection from Spotify Premium Family, that we need Premium for connection. But we have Premium Family and it...
Casual Listener
1493 Views
4 replies
1 likes
Spotify doesn't connect with my Pioneer XW-SMA3 anymore.It always worked untill a few days.Spotify can find the Device, but it will not connect. I have the most recent firmware and everything is up to date.My pioneer app does work, so it's not a netw...
Spotify doesn't connect with my Pioneer XW-SMA3 anymore. It always worked untill a few days. Spotify can find the Device, but it will not connect. I have the most recent firmware and every...
Newbie
1195 Views
1 replies
0 likes
I wanted to know if I could still scan the Spotify code if it was printed out.
I wanted to know if I could still scan the Spotify code if it was printed out.
Visitor
61807 Views
2 replies
1 likes
So until now I actually believed that the recommended songs section is calculated based on the songs I have in my playlist (because that's what it says..)However, I've recently realized that this isn't the case. I have one main playlist that has 250 ...
So until now I actually believed that the recommended songs section is calculated based on the songs I have in my playlist (because that's what it says..) However, I've recently realized that this i...
1215 Views
0 replies
8 likes
I can't I download music as mp3 files even though I am a Spotify premium user?
I can't I download music as mp3 files even though I am a Spotify premium user?
Community Legend
630 Views
1 replies
0 likes
Hi guys! here is a fantastic idea for you! Whenever using spotify connect and shuffle over a large playlist, it only shuffles the top 100 songs in that playlist. This **bleep** stain bug has been around for super long and several threads and many peo...
Hi guys! here is a fantastic idea for you! Whenever using spotify connect and shuffle over a large playlist, it only shuffles the top 100 songs in that playlist. 😄 This **...
556 Views
0 replies
1 likes
Why has it become so hard to drag and re-order playlists? I am having this issue on both Windows and OS. Sometimes closing the app and re-opening helps for a short time.
Why has it become so hard to drag and re-order playlists? I am having this issue on both Windows and OS. Sometimes closing the app and re-opening helps for a short time.
Spotify Legend
467 Views
1 replies
0 likes
Is it possible to download and play music offline on the PlayStation 4 app?
Is it possible to download and play music offline on the PlayStation 4 app?
Community Legend
589 Views
1 replies
0 likes
(Sorry, my English isn't very good.)How can I change the date displayed next to a song added to a playlist?This is very important to me because I want a specific date to be displayed with this song, but it displays different than it should be.I've tr...
(Sorry, my English isn't very good.) How can I change the date displayed next to a song added to a playlist? This is very important to me because I want a specific date to be displayed with this so...
1975 Views
0 replies
2 likes
You planned to be launched in 2014. Now it's 2018. So when Spotify will launch in Russia and different countries of CIS? VK Music is now unusable. $2,49 for this awful service? No way! If you launch your servise in Russia, Spotify will become the mos...
You planned to be launched in 2014. Now it's 2018. So when Spotify will launch in Russia and different countries of CIS? VK Music is now unusable. $2,49 for this awful service? No way! If you launch ...
Community Legend
4714 Views
1 replies
6 likes
An entire album is gone since a time ago. Do only I have this problem? If not, what happened? And will it ever come back? https://open.spotify.com/album/3XfcRL9lvavzkYOkVt9GtD
An entire album is gone since a time ago. Do only I have this problem? If not, what happened? And will it ever come back? https://open.spotify.com/album/3XfcRL9lvavzkYOkVt9GtD
Casual Listener
6303 Views
1 replies
0 likes
Hello! I have Spotify Family subscription and when connecting my own account to Sonos that gave access to Sonos speakers for my children too. I don't want that. Seems there's no way in Sonos to turn this off. So I tought I might go into my childrens ...
Hello! I have Spotify Family subscription and when connecting my own account to Sonos that gave access to Sonos speakers for my children too. I don't want that. Seems there's no way...
522 Views
0 replies
0 likes
Wordt marantz verwijderd van Spotify?
Wordt marantz verwijderd van Spotify?
Casual Listener
2375 Views
2 replies
1 likes
