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Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • adambevo
  • Visitor
  • 817 Views
  • 7 replies
  • 2 likes
  • Other
  • 817 Views
  • 7 replies
  • 2 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 17276 Views
  • 8 replies
  • 1 likes
  • Other
  • 17276 Views
  • 8 replies
  • 1 likes

Electronic Genre Missing (Web Player)

The Electronic/Dance section under the Genres & Moods tab of the web player is missing. When I use the desktop app at home it is available there. Is there a solution to this or do I contact customer support?

  • Visitor
  • The Electronic/Dance section under the Genres & Moods tab of the web player is missing. When I use the desktop app at home it is available there. Is there a solution to this or do I contact custo...
  • ragomusic
  • Casual Listener
  • 316 Views
  • 2 replies
  • 1 likes
  • 316 Views
  • 2 replies
  • 1 likes

Why you have to enter your credit card information if it's a free trial you didn't do that in the be

Why do you have to enter your credit card information if it's a free trial you never did that in the beginning it is sneaky I feel I'm sure others do too if it's free why u making us attach any strings

  • Casual Listener
  • Why do you have to enter your credit card information if it's a free trial you never did that in the beginning it is sneaky I feel I'm sure others do too if it's free why u making us attach any strin...
  • 182 Views
  • 0 replies
  • 0 likes
  • 182 Views
  • 0 replies
  • 0 likes

REMOVE XXXTENTCION

This artist, who is growing rapidly in popularity, is currently on trial for beating his pregnant girlfriend to the point where she lost the baby. No woman, man, child should have to endure this type of pain and torture. He is also accused of holding...

  • Newbie
  • This artist, who is growing rapidly in popularity, is currently on trial for beating his pregnant girlfriend to the point where she lost the baby. No woman, man, child should have to endure this type...
  • 2914 Views
  • 0 replies
  • 1 likes
  • Desktop
  • 2914 Views
  • 0 replies
  • 1 likes

Solved!! Samsung 2014

Hi, My Samsung 2014 TV is now missing the Spotify app. Can anyone help me with this please? Thanks.

  • Newbie
  • Hi,   My Samsung 2014 TV is now missing the Spotify app. Can anyone help me with this please?   Thanks.
  • Maxim
  • Spotify Star
  • 5479 Views
  • 1 replies
  • 0 likes
  • 5479 Views
  • 1 replies
  • 0 likes

Nothing Playing

Whenever I try to play a song on my account no matter what it is, nothing happens. No music plays and nothing happens at the bottom about information about the song. My friend tried it on her account though and hers worked on my computer. What is goi...

  • Casual Listener
  • Whenever I try to play a song on my account no matter what it is, nothing happens.  No music plays and nothing happens at the bottom about information about the song.  My friend tried ...
  • mattknowles
  • Newbie
  • 3152 Views
  • 18 replies
  • 1 likes
  • 3152 Views
  • 18 replies
  • 1 likes

No Spotify app on my Samsung Serif TV running Tizen

I bought this Samsung Serif TV running Tizen because it was supposed to have Spotify. Spotify homepage itself said all Tizen Samsungs except J series support Spotify, and even the actual video demonstration of the Serif apps clearly show the Spotify ...

  • Newbie
  • I bought this Samsung Serif TV running Tizen because it was supposed to have Spotify. Spotify homepage itself said all Tizen Samsungs except J series support Spotify, and even the actual video demons...
  • 587 Views
  • 0 replies
  • 2 likes
  • Samsung
  • 587 Views
  • 0 replies
  • 2 likes

Playing Spotify for Public

Hi..I'm running a restaurant business in Indonesia, and in order to improve the convenience to our customers, we need to continously play music in our outlets. Indonesia has strictly regulation regarding the performing rights to public, thus we need ...

  • Newbie
  • ...egarding the performing rights to public, thus we need a media that may support our needs without harm the regulation.  We need further information whether joining the premium member/using s...
  • Maxim
  • Spotify Star
  • 392 Views
  • 1 replies
  • 0 likes
  • Android
  • 392 Views
  • 1 replies
  • 0 likes

Cannot play my songs

Hi all, Need help here. My spotify is not working despite play button pressed. On top of that it seems like my play button has been disabled. How can this be solved? It happens since yesterday.Note that the play button seems semi disapear.

Spotify.jpg
  • Casual Listener
  • Hi all,   Need help here. My spotify is not working despite play button pressed. On top of that it seems like my play button has been disabled. How can this be solved? It happens since yesterd...
  • IguanaSetup
  • Community Legend
  • 527 Views
  • 2 replies
  • 0 likes
  • Web Player
  • 527 Views
  • 2 replies
  • 0 likes

Tracks skipping on PS4 (Premium so no ads)

Hello,So I have Spotify on my PS4 which is great for the most part, but I've noticed that it doesn't like playing the length of every track on a playlist. I pay for the full service so it isn't happening as a result of advertisements or anything. It ...

  • Casual Listener
  • Hello, So I have Spotify on my PS4 which is great for the most part, but I've noticed that it doesn't like playing the length of every track on a playlist.  I pay for the full service so it isn...
  • KamilaAg
  • Newbie
  • 1887 Views
  • 7 replies
  • 3 likes
  • Other
  • 1887 Views
  • 7 replies
  • 3 likes

Spotify Connect not working anymore

While we (Premium family account) can still stream music over our mobiledevices (Android, iOS), Spotify Connect stopped working a week ago. Weupdated our applications at all handhelds. We updated the firmware ofour two audio devices (Denon DNP-730AE,...

  • Casual Listener
  • While we (Premium family account) can still stream music over our mobile devices (Android, iOS), Spotify Connect stopped working a week ago. We updated our applications at all handhelds. We updated...
  • bobdorsey
  • Newbie
  • 748 Views
  • 2 replies
  • 0 likes
  • 748 Views
  • 2 replies
  • 0 likes

Spotify Web Player Program does NOT work whatsoever, not even after uninstalling more than 10 times.

I have uninstalled, and re-downloaded the Spotify web player program now over 10 times, the program does not work. After installation when spotify self-launches after download, it freezes instantly, doesn't play music, and spotify is all black, nothi...

  • Casual Listener
  • I have uninstalled, and re-downloaded the Spotify web player program now over 10 times, the program does not work.  After installation when spotify self-launches after download, it freezes insta...
  • FU582958325
  • Casual Listener
  • 454 Views
  • 2 replies
  • 0 likes
  • 454 Views
  • 2 replies
  • 0 likes

Spotify via cars bluetooth not connecting.

I recently bought a new car, with its own Bluetooth built in. (My old one didn't and I used to use a FM transmitter) which would work fine. However, with my new car there are no issues pairing my iPhone with it's Bluetooth but when it comes to playin...

  • Newbie
  • I recently bought a new car, with its own Bluetooth built in. (My old one didn't and I used to use a FM transmitter) which would work fine.  However, with my new car there are no issues pairing...
  • 211 Views
  • 0 replies
  • 0 likes
  • 211 Views
  • 0 replies
  • 0 likes

Playback on Roberts stream93i

I know this is quite a common post. I have a Roberts Stream93i and I am unable to listen to any podcast. Music is fine - I have the option greyed out - it says I cannot play this right now. Why is this happening - it cannot be a major issue as music ...

  • Regular
  • I know this is quite a common post. I have a Roberts Stream93i and I am unable to listen to any podcast.  Music is fine - I have the option greyed out - it says I cannot play this right now. &n...
  • 188 Views
  • 0 replies
  • 0 likes
  • Other
  • 188 Views
  • 0 replies
  • 0 likes

Web player in different language.

So open the web player today and the whole site was in Spanish, no idea how it got that way and how to revert it back to English. It was English on Friday but today completely in Spanish. Haven't check my phone app to see if it happen there as well b...

  • Newbie
  • So open the web player today and the whole site was in Spanish, no idea how it got that way and how to revert it back to English. It was English on Friday but today completely in Spanish. Haven't che...
  • user-removed
  • Not applicable
  • 590 Views
  • 1 replies
  • 1 likes
  • Web Player
  • 590 Views
  • 1 replies
  • 1 likes

Como criar uma radio para minhas empresas

Bom dia, Tenho uma rede de farmácias, gostaria de saber como criar uma radio no spotfy somente com minha playlist e minhas propagandas (sem outras propagandas de concorrentes)? Obs: iria concectar o spotfy em todas redes de farmácias nesta radio que ...

  • Newbie
  • Bom dia,   Tenho uma rede de farmácias, gostaria de saber como criar uma radio no spotfy somente com minha playlist e minhas propagandas (sem outras propagandas de concorrentes)?  Obs: i...
  • 881 Views
  • 0 replies
  • 0 likes
  • 881 Views
  • 0 replies
  • 0 likes

Windows 10 mobile Spotify app issues

Experiencing bugs on the Spotify app for Windows 10 mobile - it seems this app hasn't been updated in a long time... 1. After playing 10 or so songs the app stops playing, songs need to be selected again to resume playback - frustrating when using a ...

  • Regular
  • Experiencing bugs on the Spotify app for Windows 10 mobile - it seems this app hasn't been updated in a long time...   1. After playing 10 or so songs the app stops playing, songs need to be s...
  • hornjt
  • Casual Listener
  • 4155 Views
  • 16 replies
  • 6 likes
  • Other
    WP 8
  • 4155 Views
  • 16 replies
  • 6 likes

Online player loads in wrong language

When I load Spotify player from my web browser it loads in Spanish instead of English on all pages (account, player, etc.). Premium Student account.

  • Casual Listener
  • When I load Spotify player from my web browser it loads in Spanish instead of English on all pages (account, player, etc.). Premium Student account. 
  • unclesilas
  • Roadie
  • 668 Views
  • 3 replies
  • 0 likes
  • 668 Views
  • 3 replies
  • 0 likes

Solved!! A few questions regarding Discover Weekly

1. Does saving a song to your library or adding it to a playlist count as a like?2. Do you need to play a song in full for Discover Weekly to count it as a like?3. Does private session prevent Discover Weekly from counting something as a like or disl...

  • Casual Listener
  • 1. Does saving a song to your library or adding it to a playlist count as a like? 2. Do you need to play a song in full for Discover Weekly to count it as a like? 3. Does private session prevent Di...
  • fighuas
  • Casual Listener
  • 1498 Views
  • 2 replies
  • 0 likes
  • 1498 Views
  • 2 replies
  • 0 likes