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Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • Lavander_chaos
  • Newbie
  • 1362 Views
  • 13 replies
  • 4 likes
  • Other
  • 1362 Views
  • 13 replies
  • 4 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 17513 Views
  • 8 replies
  • 1 likes
  • Other
  • 17513 Views
  • 8 replies
  • 1 likes

SONGS BEEN DELETED

i logged in with my spotify on my brothers phone, when he used his phone next, he thought my account was his, so he deleted all my music in the songs playlist, is there anyway to recover these???????????

  • Newbie
  • i logged in with my spotify on my brothers phone, when he used his phone next, he thought my account was his, so he deleted all my music in the songs playlist, is there anyway to recover these???????...
  • jsannn
  • Community Legend
  • 258 Views
  • 1 replies
  • 0 likes
  • 258 Views
  • 1 replies
  • 0 likes

Solved!! Can't play any song on the webplayer, clicking any play button does not work

I can't play any song anymore on my webplayer. Clicking on any play button does nothing. I've tried using Firefox instead of Chrome, I've tried logging off and logging in and I've tried on an other laptop with Chrome.Below is a screenshot of my webpl...

  • Casual Listener
  • I can't play any song anymore on my webplayer. Clicking on any play button does nothing. I've tried using Firefox instead of Chrome, I've tried logging off and logging in and I've tried on an other l...
  • Legolerp
  • Casual Listener
  • 6041 Views
  • 7 replies
  • 0 likes
  • 6041 Views
  • 7 replies
  • 0 likes

Error on Windows Mobile 10

When I try to open the Spotify app on my Windows 10 Mobile phone (Lumia 950), I get the following error: "The audio could not be started. Please restart the application."Soft resetting the phone works but having to do it every time every time is not ...

  • Casual Listener
  • When I try to open the Spotify app on my Windows 10 Mobile phone (Lumia 950), I get the following error:  "The audio could not be started. Please restart the application." Soft resetting t...
  • TictocTai
  • Newbie
  • 523 Views
  • 5 replies
  • 3 likes
  • 523 Views
  • 5 replies
  • 3 likes

Volume randomly jumping up and down. Multiple platforms.

I'm having this random volume changing problem and it's driving me bananas. Random jumps up and down in volume. System volume at 50% Application voluime at about 50% as well. At first I thought it was just the web player on my work laptop, but then i...

  • Casual Listener
  • I'm having this random volume changing problem and it's driving me bananas. Random jumps up and down in volume. System volume at 50% Application voluime at about 50% as well. At first I thought it wa...
  • user-removed
  • Not applicable
  • 1649 Views
  • 5 replies
  • 1 likes
  • Web Player
    Windows
  • 1649 Views
  • 5 replies
  • 1 likes

Solved!! I Can't Play Any Music At All

My account thinks an ad is playing, but it's not. I can't play any songs until the ad ends, but the ad hasn't started, so it will never end, so I can never play any songs.This is what my bottom tab looks like. I've tried refreshing, logging out, and ...

Screenshot 2017-10-07 at 8.54.45 PM.png
  • Casual Listener
  • My account thinks an ad is playing, but it's not. I can't play any songs until the ad ends, but the ad hasn't started, so it will never end, so I can never play any songs. This is what my bottom...
  • JFisher19
  • Casual Listener
  • 748 Views
  • 2 replies
  • 0 likes
  • Web Player
  • 748 Views
  • 2 replies
  • 0 likes

ur logo god darn

ok, please. i've been a long user of spotify and ever since i've started using it i've come to notice that your LOGO IS SLIGHTLY TILTED AND MAKES ME WANT TO ACTULLY HAVE AN ELEPHANT SIT ON MY FACE thank you

  • Newbie
  • ok, please. i've been a long user of spotify and ever since i've started using it i've come to notice that your LOGO IS SLIGHTLY TILTED AND MAKES ME WANT TO ACTULLY HAVE AN ELEPHANT SIT ON MY FACE th...
  • 236 Views
  • 0 replies
  • 0 likes
  • 236 Views
  • 0 replies
  • 0 likes

Ace of Base should be banned

Ace of Base is a Nazi affiliated band, and should be banned from Spotify. A simple Google search will show that this is true. Join me in asking Spotify to ban them from their database.

  • Newbie
  • Ace of Base is a Nazi affiliated band, and should be banned from Spotify. A simple Google search will show that this is true. Join me in asking Spotify to ban them from their database.
  • 12164725072
  • Newbie
  • 340 Views
  • 1 replies
  • 0 likes
  • 340 Views
  • 1 replies
  • 0 likes

Web browser and desktop app not working

So, I've only had this problem since yesterday but it's infuriating.Songs will not play on web browser or the desktop app, on the browser the song will simply stay at 0:00 and not move, and on the desktop app every song I try to play will cause a blu...

  • Casual Listener
  • So, I've only had this problem since yesterday but it's infuriating. Songs will not play on web browser or the desktop app, on the browser the song will simply stay at 0:00 and not move, and on the ...
  • chiufucius
  • Music Fan
  • 969 Views
  • 1 replies
  • 0 likes
  • Web Player
    Windows
  • 969 Views
  • 1 replies
  • 0 likes

Playstation Network LogIn

Hi,a long time ago I linked my spotify account to my playstation network account that I don’t use anymore. I forgot the password for that account so I can’t unlink it from my spotify account. Any ideas what to do?

  • Newbie
  • Hi, a long time ago I linked my spotify account to my playstation network account that I don’t use anymore. I forgot the password for that account so I can’t unlink it from my spotify account. Any i...
  • 375 Views
  • 0 replies
  • 0 likes
  • 375 Views
  • 0 replies
  • 0 likes

Chromecast Sort / Scroll

1) Can we get a sort function for the Spotify web player for Chromecast? 2) All of my playlists will not scroll past 100 songs. I have the latest version of Chrome and the latest OS. Please advise.

  • Newbie
  • 1) Can we get a sort function for the Spotify web player for Chromecast?   2) All of my playlists will not scroll past 100 songs. I have the latest version of Chrome and the latest OS.  ...
  • 374 Views
  • 0 replies
  • 1 likes
  • 374 Views
  • 0 replies
  • 1 likes

Solved!! password email not sent

I'm new here, not sure if this is the right place. I went to Use Spotify on Your Devices, then Set a Password for Your Devices, then Send Email to Set Password. I got this message: An email featuring your device username and a link to set your passwo...

  • Casual Listener
  • I'm new here, not sure if this is the right place. I went to Use Spotify on Your Devices, then Set a Password for Your Devices, then Send Email to Set Password.  I got this message: An email...
  • valereee
  • Newbie
  • 668 Views
  • 2 replies
  • 1 likes
  • 668 Views
  • 2 replies
  • 1 likes

Strange Sonos Issue

Hi. When using the Connect function to listen to music on my Sonos, the music does not play and instead skips ahead two songs in the album or playlist. I've had a look on the forum and online and it seems a unique problem. It's a new laptop and Sonos...

  • Casual Listener
  • Hi. When using the Connect function to listen to music on my Sonos, the music does not play and instead skips ahead two songs in the album or playlist. I've had a look on the forum and online and it ...
  • Stephdub21
  • Casual Listener
  • 847 Views
  • 7 replies
  • 1 likes
  • Connect
  • 847 Views
  • 7 replies
  • 1 likes

Cannot log on to spotify on TX-NR509.

Hi! I cannot log on to spotify on my TX-NR509 anymore. I tried a reset (which has helped before when playlists does not load) but this time I only get an error saying that there was a login error. The password has been checked multiple times and is c...

  • Casual Listener
  • Hi!   I cannot log on to spotify on my TX-NR509 anymore. I tried a reset (which has helped before when playlists does not load) but this time I only get an error saying that there was a login ...
  • edgraaff
  • Newbie
  • 966 Views
  • 1 replies
  • 0 likes
  • Onkyo
  • 966 Views
  • 1 replies
  • 0 likes

Error connecting to playstation network!

Can't use the spotify app on ps4. I am logged into PSN but the app keeps telling me "Error connecting to playstation network" on a black screen with no other options. I've had this error for over two weeks now. I've tried uninstalling and installing ...

  • Regular
  • Can't use the spotify app on ps4. I am logged into PSN but the app keeps telling me "Error connecting to playstation network" on a black screen with no other options. I've had this error for over two...
  • skrangle72
  • Newbie
  • 18146 Views
  • 6 replies
  • 2 likes
  • 18146 Views
  • 6 replies
  • 2 likes

Gray songs (added from local files) on SailfishOS

Good morning, I use spotify on Windows 10 and try use native spotify app (cutespot) on SailfishOS 2.1.1.24 but all my songs are gray when I log on sailfishOS and I can`t play this songs but on Windows 10 I can play them. I add spotify to windows fire...

  • Newbie
  • Good morning,   I use spotify on Windows 10 and try use native spotify app (cutespot)  on SailfishOS 2.1.1.24 but all my songs are gray when I log on sailfishOS and I can`t play this song...
  • 318 Views
  • 0 replies
  • 0 likes
  • 318 Views
  • 0 replies
  • 0 likes

Stable Spotify app

What about an app keepping same parameters any new sesión in the same device same user?

  • Newbie
  • What about an app keepping same parameters any new sesión in the same device same user?
  • 196 Views
  • 0 replies
  • 0 likes
  • 196 Views
  • 0 replies
  • 0 likes

Credit card number

Hello, I currently hvae a spotify premium account but I lost my credit card. I have been checking on all the socialmedia I used to log in with this cc but none of them have it saved and they are not willing to tell me. Is there any chance that I am a...

  • Newbie
  • Hello,   I currently hvae a spotify premium account but I lost my credit card. I have been checking on all the socialmedia I used to log in with this cc but none of them have it saved and they...
  • Maxim
  • Spotify Star
  • 564 Views
  • 1 replies
  • 0 likes
  • music
    Other
  • 564 Views
  • 1 replies
  • 0 likes

Spotify not playing my entire playlist

Hey everyone, I first subscribed to Spotify a few months ago and overall I love it, however there is one thing that bugs the **bleep** out of me. I have a playlist with over 800 songs in it, however, whenever I shuffle all, it seems to only play the ...

  • Casual Listener
  • Hey everyone,    I first subscribed to Spotify a few months ago and overall I love it, however there is one thing that bugs the **bleep** out of me. I have a playlist with over 800 songs ...
  • SDWHWK
  • Casual Listener
  • 6435 Views
  • 6 replies
  • 6 likes
  • 6435 Views
  • 6 replies
  • 6 likes

queue

Why don’t you have a “play next”. Is it copyright? 

  • Newbie
  • Why don’t you have a “play next”. Is it copyright? 
  • 203 Views
  • 0 replies
  • 0 likes
  • 203 Views
  • 0 replies
  • 0 likes

Solved!! Web Player: Spotify being random

Well, recently i encountered a problem with my spotify web player, which plays a random song from my libary when choosing a specific song.So basically if i click play on a song, it plays annother song from the libary (not the song displayed)

  • Newbie
  • Well, recently i encountered a problem with my spotify web player, which plays a random song from my libary when choosing a specific song. So basically if i click play on a song, it plays annother s...
  • upL8N8
  • Casual Listener
  • 769 Views
  • 5 replies
  • 0 likes
  • 769 Views
  • 5 replies
  • 0 likes