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Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • KrazyM
  • Newbie
  • 1596 Views
  • 15 replies
  • 5 likes
  • Other
  • 1596 Views
  • 15 replies
  • 5 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 17592 Views
  • 8 replies
  • 1 likes
  • Other
  • 17592 Views
  • 8 replies
  • 1 likes

Cannot play my songs

Hi all, Need help here. My spotify is not working despite play button pressed. On top of that it seems like my play button has been disabled. How can this be solved? It happens since yesterday.Note that the play button seems semi disapear.

Spotify.jpg
  • Casual Listener
  • Hi all,   Need help here. My spotify is not working despite play button pressed. On top of that it seems like my play button has been disabled. How can this be solved? It happens since yesterd...
  • IguanaSetup
  • Community Legend
  • 538 Views
  • 2 replies
  • 0 likes
  • Web Player
  • 538 Views
  • 2 replies
  • 0 likes

Tracks skipping on PS4 (Premium so no ads)

Hello,So I have Spotify on my PS4 which is great for the most part, but I've noticed that it doesn't like playing the length of every track on a playlist. I pay for the full service so it isn't happening as a result of advertisements or anything. It ...

  • Casual Listener
  • Hello, So I have Spotify on my PS4 which is great for the most part, but I've noticed that it doesn't like playing the length of every track on a playlist.  I pay for the full service so it isn...
  • KamilaAg
  • Newbie
  • 1918 Views
  • 7 replies
  • 3 likes
  • Other
  • 1918 Views
  • 7 replies
  • 3 likes

Spotify Connect not working anymore

While we (Premium family account) can still stream music over our mobiledevices (Android, iOS), Spotify Connect stopped working a week ago. Weupdated our applications at all handhelds. We updated the firmware ofour two audio devices (Denon DNP-730AE,...

  • Casual Listener
  • While we (Premium family account) can still stream music over our mobile devices (Android, iOS), Spotify Connect stopped working a week ago. We updated our applications at all handhelds. We updated...
  • bobdorsey
  • Newbie
  • 763 Views
  • 2 replies
  • 0 likes
  • 763 Views
  • 2 replies
  • 0 likes

Spotify Web Player Program does NOT work whatsoever, not even after uninstalling more than 10 times.

I have uninstalled, and re-downloaded the Spotify web player program now over 10 times, the program does not work. After installation when spotify self-launches after download, it freezes instantly, doesn't play music, and spotify is all black, nothi...

  • Casual Listener
  • I have uninstalled, and re-downloaded the Spotify web player program now over 10 times, the program does not work.  After installation when spotify self-launches after download, it freezes insta...
  • FU582958325
  • Casual Listener
  • 468 Views
  • 2 replies
  • 0 likes
  • 468 Views
  • 2 replies
  • 0 likes

Spotify via cars bluetooth not connecting.

I recently bought a new car, with its own Bluetooth built in. (My old one didn't and I used to use a FM transmitter) which would work fine. However, with my new car there are no issues pairing my iPhone with it's Bluetooth but when it comes to playin...

  • Newbie
  • I recently bought a new car, with its own Bluetooth built in. (My old one didn't and I used to use a FM transmitter) which would work fine.  However, with my new car there are no issues pairing...
  • 218 Views
  • 0 replies
  • 0 likes
  • 218 Views
  • 0 replies
  • 0 likes

Playback on Roberts stream93i

I know this is quite a common post. I have a Roberts Stream93i and I am unable to listen to any podcast. Music is fine - I have the option greyed out - it says I cannot play this right now. Why is this happening - it cannot be a major issue as music ...

  • Regular
  • I know this is quite a common post. I have a Roberts Stream93i and I am unable to listen to any podcast.  Music is fine - I have the option greyed out - it says I cannot play this right now. &n...
  • 195 Views
  • 0 replies
  • 0 likes
  • Other
  • 195 Views
  • 0 replies
  • 0 likes

Web player in different language.

So open the web player today and the whole site was in Spanish, no idea how it got that way and how to revert it back to English. It was English on Friday but today completely in Spanish. Haven't check my phone app to see if it happen there as well b...

  • Newbie
  • So open the web player today and the whole site was in Spanish, no idea how it got that way and how to revert it back to English. It was English on Friday but today completely in Spanish. Haven't che...
  • user-removed
  • Not applicable
  • 605 Views
  • 1 replies
  • 1 likes
  • Web Player
  • 605 Views
  • 1 replies
  • 1 likes

Como criar uma radio para minhas empresas

Bom dia, Tenho uma rede de farmácias, gostaria de saber como criar uma radio no spotfy somente com minha playlist e minhas propagandas (sem outras propagandas de concorrentes)? Obs: iria concectar o spotfy em todas redes de farmácias nesta radio que ...

  • Newbie
  • Bom dia,   Tenho uma rede de farmácias, gostaria de saber como criar uma radio no spotfy somente com minha playlist e minhas propagandas (sem outras propagandas de concorrentes)?  Obs: i...
  • 888 Views
  • 0 replies
  • 0 likes
  • 888 Views
  • 0 replies
  • 0 likes

Windows 10 mobile Spotify app issues

Experiencing bugs on the Spotify app for Windows 10 mobile - it seems this app hasn't been updated in a long time... 1. After playing 10 or so songs the app stops playing, songs need to be selected again to resume playback - frustrating when using a ...

  • Regular
  • Experiencing bugs on the Spotify app for Windows 10 mobile - it seems this app hasn't been updated in a long time...   1. After playing 10 or so songs the app stops playing, songs need to be s...
  • hornjt
  • Casual Listener
  • 4200 Views
  • 16 replies
  • 6 likes
  • Other
    WP 8
  • 4200 Views
  • 16 replies
  • 6 likes

Online player loads in wrong language

When I load Spotify player from my web browser it loads in Spanish instead of English on all pages (account, player, etc.). Premium Student account.

  • Casual Listener
  • When I load Spotify player from my web browser it loads in Spanish instead of English on all pages (account, player, etc.). Premium Student account. 
  • unclesilas
  • Roadie
  • 687 Views
  • 3 replies
  • 0 likes
  • 687 Views
  • 3 replies
  • 0 likes

Solved!! A few questions regarding Discover Weekly

1. Does saving a song to your library or adding it to a playlist count as a like?2. Do you need to play a song in full for Discover Weekly to count it as a like?3. Does private session prevent Discover Weekly from counting something as a like or disl...

  • Casual Listener
  • 1. Does saving a song to your library or adding it to a playlist count as a like? 2. Do you need to play a song in full for Discover Weekly to count it as a like? 3. Does private session prevent Di...
  • fighuas
  • Casual Listener
  • 1513 Views
  • 2 replies
  • 0 likes
  • 1513 Views
  • 2 replies
  • 0 likes

Annual playlists (e.g Best songs of 2015 etc)

Why it is so popular social network with really great ideas and can't even do a playlists as YT did (When you type for example in YT: "2015 music" or "2010 music" then there are a lot of playlists MADE BY YOUTUBE with great music, not this a bit s#tt...

  • Newbie
  • Why it is so popular social network with really great ideas and can't even do a playlists as YT did (When you type for example in YT: "2015 music" or "2010 music" then there are a lot of playlists MA...
  • DavidStatter
  • Casual Listener
  • 603 Views
  • 1 replies
  • 1 likes
  • 603 Views
  • 1 replies
  • 1 likes

Solved!! Webplayer Playback Stutters When Ads Are Loading

Using the web player in Chrome on Windows desktop, playback is stuttering each time an advertisment loads or updates.Other sites and apps stream and playback without issues.Anyone notice similar behaviour?

  • Casual Listener
  • Using the web player in Chrome on Windows desktop, playback is stuttering each time an advertisment loads or updates. Other sites and apps stream and playback without issues. Anyone notice similar ...
  • dav0id
  • Casual Listener
  • 1375 Views
  • 4 replies
  • 0 likes
  • Web Player
    Windows
  • 1375 Views
  • 4 replies
  • 0 likes

SONGS BEEN DELETED

i logged in with my spotify on my brothers phone, when he used his phone next, he thought my account was his, so he deleted all my music in the songs playlist, is there anyway to recover these???????????

  • Newbie
  • i logged in with my spotify on my brothers phone, when he used his phone next, he thought my account was his, so he deleted all my music in the songs playlist, is there anyway to recover these???????...
  • jsannn
  • Community Legend
  • 262 Views
  • 1 replies
  • 0 likes
  • 262 Views
  • 1 replies
  • 0 likes

Solved!! Can't play any song on the webplayer, clicking any play button does not work

I can't play any song anymore on my webplayer. Clicking on any play button does nothing. I've tried using Firefox instead of Chrome, I've tried logging off and logging in and I've tried on an other laptop with Chrome.Below is a screenshot of my webpl...

  • Casual Listener
  • I can't play any song anymore on my webplayer. Clicking on any play button does nothing. I've tried using Firefox instead of Chrome, I've tried logging off and logging in and I've tried on an other l...
  • Legolerp
  • Casual Listener
  • 6070 Views
  • 7 replies
  • 0 likes
  • 6070 Views
  • 7 replies
  • 0 likes

Error on Windows Mobile 10

When I try to open the Spotify app on my Windows 10 Mobile phone (Lumia 950), I get the following error: "The audio could not be started. Please restart the application."Soft resetting the phone works but having to do it every time every time is not ...

  • Casual Listener
  • When I try to open the Spotify app on my Windows 10 Mobile phone (Lumia 950), I get the following error:  "The audio could not be started. Please restart the application." Soft resetting t...
  • TictocTai
  • Newbie
  • 533 Views
  • 5 replies
  • 3 likes
  • 533 Views
  • 5 replies
  • 3 likes

Volume randomly jumping up and down. Multiple platforms.

I'm having this random volume changing problem and it's driving me bananas. Random jumps up and down in volume. System volume at 50% Application voluime at about 50% as well. At first I thought it was just the web player on my work laptop, but then i...

  • Casual Listener
  • I'm having this random volume changing problem and it's driving me bananas. Random jumps up and down in volume. System volume at 50% Application voluime at about 50% as well. At first I thought it wa...
  • user-removed
  • Not applicable
  • 1658 Views
  • 5 replies
  • 1 likes
  • Web Player
    Windows
  • 1658 Views
  • 5 replies
  • 1 likes

Solved!! I Can't Play Any Music At All

My account thinks an ad is playing, but it's not. I can't play any songs until the ad ends, but the ad hasn't started, so it will never end, so I can never play any songs.This is what my bottom tab looks like. I've tried refreshing, logging out, and ...

Screenshot 2017-10-07 at 8.54.45 PM.png
  • Casual Listener
  • My account thinks an ad is playing, but it's not. I can't play any songs until the ad ends, but the ad hasn't started, so it will never end, so I can never play any songs. This is what my bottom...
  • JFisher19
  • Casual Listener
  • 755 Views
  • 2 replies
  • 0 likes
  • Web Player
  • 755 Views
  • 2 replies
  • 0 likes

ur logo god darn

ok, please. i've been a long user of spotify and ever since i've started using it i've come to notice that your LOGO IS SLIGHTLY TILTED AND MAKES ME WANT TO ACTULLY HAVE AN ELEPHANT SIT ON MY FACE thank you

  • Newbie
  • ok, please. i've been a long user of spotify and ever since i've started using it i've come to notice that your LOGO IS SLIGHTLY TILTED AND MAKES ME WANT TO ACTULLY HAVE AN ELEPHANT SIT ON MY FACE th...
  • 239 Views
  • 0 replies
  • 0 likes
  • 239 Views
  • 0 replies
  • 0 likes