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Please see below the most popular frequently asked questions.

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Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

  • Moderator
  • Moderator
  • bmo1984
  • Visitor
  • 6795 Views
  • 48 replies
  • 6 likes
  • Other
  • 6795 Views
  • 48 replies
  • 6 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • のぞみ
  • Visitor
  • 19038 Views
  • 9 replies
  • 2 likes
  • Other
  • 19038 Views
  • 9 replies
  • 2 likes

pioneer xdp-30r

Does anyone know if this device has Spotify on it or is it going to be added. If not is there any way to play Spotify music on it?

  • Newbie
  • Does anyone know if this device has Spotify on it or is it going to be added. If not is there any way to play Spotify music on it?
  • Billyt50
  • Newbie
  • 3596 Views
  • 1 replies
  • 1 likes
  • 3596 Views
  • 1 replies
  • 1 likes

No landing page to follow podcast?

My podcast is now on Spotify (yay!). The only downside is there is no landing page for people to follow us (like other podcasts...boo!). Our episodes show up, and people can listen to them individually, but that's about it. Any tips? When we select "...

  • Newbie
  • My podcast is now on Spotify (yay!). The only downside is there is no landing page for people to follow us (like other podcasts...boo!). Our episodes show up, and people can listen to them indiv...
  • 310 Views
  • 0 replies
  • 0 likes
  • Other
  • 310 Views
  • 0 replies
  • 0 likes

Solved!! Marantz NA 11S1 en Spotify Connect

Kan ik gebruik maken van de app van Spotify, i.p.v. van de Marantz App Hifi Remote om met Spotify te werken? Weliswaar zonder Airplay (kwaliteitsverlies). Dus Spotify app als "afstandsbediening" gebruiken en de muziek rechtstreeks van het net plukken...

  • Casual Listener
  • Kan ik gebruik maken van de app van Spotify, i.p.v. van de Marantz App Hifi Remote om met Spotify te werken? Weliswaar zonder Airplay (kwaliteitsverlies). Dus Spotify app als "afstandsbediening" gebr...
  • Seweryn
  • Newbie
  • 1688 Views
  • 1 replies
  • 0 likes
  • Marantz
  • 1688 Views
  • 1 replies
  • 0 likes

Your 2017 Wrapped

Is offline music included in 2017 wrapped minutes of music streamed?

  • Casual Listener
  • Is offline music included in 2017 wrapped minutes of music streamed?
  • celiajsimpson
  • Casual Listener
  • 1173 Views
  • 2 replies
  • 3 likes
  • music
  • 1173 Views
  • 2 replies
  • 3 likes

Gift cards to different countries

I want to gift spotify to my friend who lives in Spain. I am in the UK. Do I just buy the gift card as normal or do I have to select the region that it will be used in? Thanks!

  • Newbie
  • I want to gift spotify to my friend who lives in Spain. I am in the UK. Do I just buy the gift card as normal or do I have to select the region that it will be used in?   Thanks!
  • IguanaSetup
  • Community Legend
  • 710 Views
  • 1 replies
  • 0 likes
  • Other
  • 710 Views
  • 1 replies
  • 0 likes

Albums don't show up via artist search but only via individual song search

Hi — this problem happens on desktop (Mac) or iPhone. I’m in the US. I know that sometimes songs or albums don’t appear on Spotify if the artist doesn’t authorize it or if the particular country within which one is listening to Spotify doesn’t permit...

  • Newbie
  • Hi — this problem happens on desktop (Mac) or iPhone.  I’m in the US.   I know that sometimes songs or albums don’t appear on Spotify if the artist doesn’t authorize it or if the particul...
  • 738 Views
  • 0 replies
  • 0 likes
  • 738 Views
  • 0 replies
  • 0 likes

Solved!! Hootie and the Blowfish tracks

I had a playlist with Hootie and the blowfish songs from their cracked rear view album. They are no longer available. It seems that their top songs, especially from this album are no longer on their spotify page either. What happened?

  • Visitor
  • I had a playlist with Hootie and the blowfish songs from their cracked rear view album.  They are no longer available. It seems that their top songs, especially from this album are no longer on ...
  • urbanpixie85
  • Newbie
  • 7414 Views
  • 5 replies
  • 1 likes
  • 7414 Views
  • 5 replies
  • 1 likes

Connect on Marantz Melody Media (M-CR610)

This product is SpotIfy enabled as far as I can see: http://www.marantz.co.uk/uk/products/pages/productdetails.aspx?catid=speakerdocks&subcatid=0&productid=melodymediamcr610 But is Spotify controlled from within the Spotify App (Android in my case) o...

  • Newbie
  • This product is SpotIfy enabled as far as I can see: http://www.marantz.co.uk/uk/products/pages/productdetails.aspx?catid=speakerdocks&subcatid=0&productid=melodymediamcr610   B...
  • DanielOverdeves
  • Newbie
  • 3029 Views
  • 2 replies
  • 0 likes
  • Marantz
    Other
  • 3029 Views
  • 2 replies
  • 0 likes

adverts

hello. i dont get your carbs advert. people snack during adverts. often. if you didn't have adverts people may consume less carbs. confused. thanks.

  • Casual Listener
  • hello. i dont get your carbs advert.    people snack during adverts. often. if you didn't have adverts people may consume less carbs. confused. thanks.
  • mattpollico
  • Casual Listener
  • 302 Views
  • 1 replies
  • 0 likes
  • 302 Views
  • 1 replies
  • 0 likes

artist promotion / new music fridays

Maybe think about not promoting artists such as 6ix 9ine, that have multiple allegations against them for sexual misconduct involving a minor?Very distasteful.

  • Newbie
  • Maybe think about not promoting artists such as 6ix 9ine, that have multiple allegations against them for sexual misconduct involving a minor? Very distasteful.
  • 304 Views
  • 0 replies
  • 0 likes
  • 304 Views
  • 0 replies
  • 0 likes

My top songs of 2017?

why is cousin Stizz's "Superbowl" on my Top 2017 songs when I didn't listen to him at all?

  • Newbie
  • why is cousin Stizz's "Superbowl" on my Top 2017 songs when I didn't listen to him at all?
  • 317 Views
  • 0 replies
  • 0 likes
  • 317 Views
  • 0 replies
  • 0 likes

Playlist Home Page

Hi, I need an information.If a brand want to share a playlist on your home page and being visible by all Spotify users, what is the procedure? Do they have to pay something? What does it depend on? Thank you for your answer, Pauline

  • Newbie
  • Hi,   I need an information. If a brand want to share a playlist on your home page and being visible by all Spotify users, what is the procedure? Do they have to pay something? What does...
  • 240 Views
  • 0 replies
  • 0 likes
  • music
  • 240 Views
  • 0 replies
  • 0 likes

cloudfront issues?

Are there currently any issues going on? I get logged out from the player - and when I try to log back in I get errors from the nginx cache/loadbalancer - and cloudfront telling me, the origin server could not be reached - always have to refresh 3-4 ...

  • Roadie
  • Are there currently any issues going on? I get logged out from the player - and when I try to log back in I get errors from the nginx cache/loadbalancer - and cloudfront telling me, the origin server...
  • 317 Views
  • 0 replies
  • 0 likes
  • Other
  • 317 Views
  • 0 replies
  • 0 likes

Solved!! Bitrate for the new WEB PLAYBACK SDK

What is the bitrate for the new WEB PLAYBACK SDK?I've tried to measure and it seems to be 320kbps? Thanks in advance!

  • Newbie
  • What is the bitrate for the new WEB PLAYBACK SDK? I've tried to measure and it seems to be 320kbps?  Thanks in advance!
  • hughrawlinson
  • Newbie
  • 706 Views
  • 1 replies
  • 0 likes
  • Web Player
  • 706 Views
  • 1 replies
  • 0 likes

Web player no longer works on Chromium with user-agent switcher

I got Raspberry Pi 3 running raspbian. I've been using Chromium with a user-agent swicher to be able to use Spotify web player. Now it just tells me to "Enable player in your browser" and directs me to these instructions: https://support.spotify.com/...

  • Casual Listener
  • I got Raspberry Pi 3 running raspbian. I've been using Chromium with a user-agent swicher to be able to use Spotify web player. Now it just tells me to "Enable player in your browser" and directs me ...
  • joulusoturi
  • Casual Listener
  • 3882 Views
  • 1 replies
  • 1 likes
  • Other
  • 3882 Views
  • 1 replies
  • 1 likes

Solved!! [Sonos][Bug] Spotify Connect is broken

Since some days, Spotify Connect is broken for my Sonos device. When using the desktop app, I can choose my Android phone and it works (chosing desktop from phone works too), but when I choose my Sonos device it doesn’t, and continue to play music on...

  • Visitor
  • Since some days, Spotify Connect is broken for my Sonos device.   When using the desktop app, I can choose my Android phone and it works (chosing desktop from phone works too), but when I cho...
  • HansSmns
  • Newbie
  • 2516 Views
  • 4 replies
  • 2 likes
  • Connect
  • 2516 Views
  • 4 replies
  • 2 likes

[Connect] Needed functionality: Using Spotify UI to stream to Sonos

My Spotify is not syncing with Sonos. Devices are showing but when I press, nothing happens. I hear through my Android phone but not paired speakers. I have deleted then re-selected Spotify in my music but still not syncing. Any ideas?

  • Newbie
  • My Spotify is not syncing with Sonos. Devices are showing but when I press, nothing happens. I hear through my Android phone but not paired speakers. I have deleted then re-selected Spotify in my mus...
  • 394 Views
  • 0 replies
  • 1 likes
  • 394 Views
  • 0 replies
  • 1 likes

Music on Spotify but not on Windows Player

Hey, I'm looking to play some music that is definitely on Spotify when you google it, but not on the Windows version when I search it. Is there any reason for this or a way I could fix it? The album I'm looking for is Release from Agony by Destructio...

  • Casual Listener
  • Hey, I'm looking to play some music that is definitely on Spotify when you google it, but not on the Windows version when I search it. Is there any reason for this or a way I could fix it? The album ...
  • Aidan1460
  • Casual Listener
  • 357 Views
  • 2 replies
  • 0 likes
  • 357 Views
  • 2 replies
  • 0 likes

Issues with web player

So, to keep it simple, the spotify web player will not work on any of my computers. The last time it worked, I paused it on November, a song by Tyler the creator. Now, the web player will not play at all. It just stays. I have a screenshot attacthced...

  • Newbie
  • So, to keep it simple, the spotify web player will not work on any of my computers. The last time it worked, I paused it on November, a song by Tyler the creator. Now, the web player will not play at...
  • wilsonluke620
  • Newbie
  • 834 Views
  • 6 replies
  • 0 likes
  • 834 Views
  • 6 replies
  • 0 likes