Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Other (Podcasts, Partners, etc.)

Get help with Podcasts, Web Player, Sonos, Playlists, Tracks and more!

Start a topic

Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

  • Moderator
  • Moderator
  • Lozmaloid
  • Visitor
  • 25529 Views
  • 140 replies
  • 14 likes
  • Other
  • 25529 Views
  • 140 replies
  • 14 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • のぞみ
  • Visitor
  • 23260 Views
  • 9 replies
  • 2 likes
  • Other
  • 23260 Views
  • 9 replies
  • 2 likes

Superuser Contribution how do I get online?

It keeps telling me to click the three dots in the upper left corner but I don't see the three dots. Also keep in mind I'm on a chrome book.

  • Visitor
  • It keeps telling me to click the three dots in the upper left corner but I don't see the three dots. Also keep in mind I'm on a chrome book.
  • Vasil
  • Moderator
  • 201 Views
  • 1 replies
  • 0 likes
  • 201 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Unfurl Spotify URL link in Slack not working

PlanPremiumCountryBulgariaDevice + OSDell Latitude 5520, Windows 11 ProSlack version4.32.127 64-bitMy Question or IssueIn the past, I have been able to post a Spotify URL link in a Slack channel, (a song, a playlist, a podcast episode, etc.), and it ...

  • Spotify Legend
  • Plan Premium Country Bulgaria Device + OS Dell Latitude 5520, Windows 11 Pro Slack version 4.32.127 64-bit My Question or Issue In the past, I have been able to post a Spotify URL link in a ...
  • jcfdat
  • Casual Listener
  • 3522 Views
  • 13 replies
  • 0 likes
  • Other
  • 3522 Views
  • 13 replies
  • 0 likes

Superuser Contribution spotify randomly makes any song sound very echo

i launch spotify and after i click play song sounds normal but after i pause the song and wait more then 3 seconds and unpause the song it sound very very very echo i almost cant even hear the song

  • Visitor
  • i launch spotify and after i click play song sounds normal but after i pause the song and wait more then 3 seconds and unpause the song it sound very very very echo i almost cant even hear the song
  • Novy
  • Moderator
  • 424 Views
  • 1 replies
  • 0 likes
  • Other
  • 424 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cannot access podcast after former employee left

Hey there, I started working for Orkes.io recently and discovered that a few years ago one of their contractors started this podcast: https://creators.spotify.com/pod/show/cherish28From the RSS feed I have the email address used for that account, unf...

  • Casual Listener
  • Hey there, I started working for Orkes.io recently and discovered that a few years ago one of their contractors started this podcast: https://creators.spotify.com/pod/show/cherish28 From...
  • Vasil
  • Moderator
  • 343 Views
  • 2 replies
  • 0 likes
  • 343 Views
  • 2 replies
  • 0 likes

Superuser Contribution Como puedo actualizar mi pago por medio de nequi, utilizando el código

Realice un pago de $16.900 el día 24 de noviembre a las 8:55am y no puedo acceder a la cuenta para pagar y redimir el código que me dieron en la cuenta nequi.

  • Visitor
  • Realice un pago de $16.900 el día 24 de noviembre a las 8:55am y no puedo acceder a la cuenta para pagar y redimir el código que me dieron en la cuenta nequi.
  • Novy
  • Moderator
  • 224 Views
  • 1 replies
  • 0 likes
  • 224 Views
  • 1 replies
  • 0 likes

Superuser Contribution Daylist.

In the Daylist playlist I want to share the image and the first two images , but sometimes it doesn't load anything.S23FE,256GBEspaña

  • Casual Listener
  • In the Daylist playlist I want to share the image and the first two images , but sometimes it doesn't load anything. S23FE,256GB España
  • Ivelina
  • Moderator
  • 224 Views
  • 1 replies
  • 0 likes
  • 224 Views
  • 1 replies
  • 0 likes

Superuser Contribution Submitting Lyrics

PlanPremiumCountryUnited StatesDeviceiPad Air 3, Windows Inspiron 7700 AIOOperating SystemiOS 15, Windows 11 My Question or IssueI want to add lyrics to a song on Spotify, however, I don't know how to do it. I am not an artist, but I have a Musixmatc...

  • Regular
  • Plan Premium Country United States Device iPad Air 3, Windows Inspiron 7700 AIO Operating System iOS 15, Windows 11   My Question or Issue I want to add lyrics to a song on Spotify, ho...
  • moonmmann
  • Newbie
  • 846 Views
  • 2 replies
  • 0 likes
  • Other
  • 846 Views
  • 2 replies
  • 0 likes

Is there a type of podcast in which is combined with songs, inside episode?

I remember there was a podcast that included songs inside the episode, The podcast was divided in speaking and songs in the same episode

  • Visitor
  • I remember there was a podcast that included songs inside the episode, The podcast was divided in speaking and songs in the same episode
  • Ximzend
  • Spotify Star
  • 196 Views
  • 2 replies
  • 1 likes
  • 196 Views
  • 2 replies
  • 1 likes

Superuser Contribution Alexa skill no longer exists?

I recently had to change my Amazon password which caused me to have to reset my Amazon Echo. Upon doing so I went to re-link my Spotify account through the Alexa App, but it keeps telling me "You've reached the end of Alexa's knowledge. Just kidding....

  • Visitor
  • I recently had to change my Amazon password which caused me to have to reset my Amazon Echo. Upon doing so I went to re-link my Spotify account through the Alexa App, but it keeps telling me "You've ...
  • RianneDL
  • Casual Listener
  • 20362 Views
  • 15 replies
  • 3 likes
  • 20362 Views
  • 15 replies
  • 3 likes

Superuser Contribution Spotify has stopped connecting to my Roberts iStream 3l

Spotify has stopped connecting to the Roberts iStream 3l radios in my house. Have tried using the Windows desktop app on two different laptops and the iOS app on my phone without success. The problem began after 17 NOV, on 16 NOV we were using the Ro...

  • Visitor
  • Spotify has stopped connecting to the Roberts iStream 3l radios in my house. Have tried using the Windows desktop app on two different laptops and the iOS app on my phone without success. The pro...
  • Yordan
  • Moderator
  • 513 Views
  • 1 replies
  • 0 likes
  • 513 Views
  • 1 replies
  • 0 likes

Superuser Contribution Songs which I had in my playlist disappeared. How can I get them back?

Songs which I had in my favorite list disappeared. It only shows the amount of songs. Also I can't see my mutual playlists with friends. When I try to listen to other albums it says that this option is for premium users. I don't understand what's hap...

  • Visitor
  • Songs which I had in my favorite list disappeared. It only shows the amount of songs. Also I can't see my mutual playlists with friends. When I try to listen to other albums it says that this option...
  • Joan
  • Moderator
  • 155 Views
  • 1 replies
  • 0 likes
  • 155 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution How to change the queue on a shuffled playlist

I want to play my playlist and when i play it the songs in the queue arent the songs that i want to listen to at the moment so is there any way to get other order of the songs

  • Casual Listener
  • I want to play my playlist and when i play it the songs in the queue arent the songs that i want to listen to at the moment so is there any way to get other order of the songs
  • MihailY
  • Moderator
  • 510 Views
  • 3 replies
  • 0 likes
  • 510 Views
  • 3 replies
  • 0 likes

Not playing songs, not opening playlists

PlanFreeCountryUnited StatesDevice Operating SystemChromebook My Question or IssueWhen I open up my Spotify (web browser or app) I can't open up any of my playlists because it either says sorry an error occurred or it says it couldn't find that playl...

  • Casual Listener
  • Plan Free Country United States Device   Operating System Chromebook   My Question or Issue When I open up my Spotify (web browser or app) I can't open up any of my playlists beca...
  • Sapphira_Athena
  • Newbie
  • 933 Views
  • 7 replies
  • 0 likes
  • 933 Views
  • 7 replies
  • 0 likes

Superuser Contribution Oops something went wrong every time for discord Spotify login why?

I couldn’t make it clear but when I go to login to Spotify on discord the message “oops! Something went wrong please try again later” will show but I can’t do anything else I’ve tried whatever I could think of but it’s the same message every time

  • Newbie
  • I couldn’t make it clear but when I go to login to Spotify on discord the message “oops! Something went wrong please try again later” will show but I can’t do anything else I’ve tried whatever I coul...
  • Joan
  • Moderator
  • 228 Views
  • 1 replies
  • 0 likes
  • 228 Views
  • 1 replies
  • 0 likes

Superuser Contribution Is there a daily limit on songs I can play using the free plan

Sometime ago Spotify added a limit on songs we can play per day and after that we were told to wait for next day to play the song of our choice . Is that limit still there? If yes how much

  • Visitor
  • Sometime ago Spotify added a limit on songs we can play per day and after that we were told to wait for next day to play the song of our choice . Is that limit still there? If yes how much
  • Vasil
  • Moderator
  • 4677 Views
  • 1 replies
  • 1 likes
  • 4677 Views
  • 1 replies
  • 1 likes

Superuser Contribution Language selection in web player is not working

Navigated to https://open.spotify.com/preferences, because wanted to change Spotify WebPlayer UI language (Spotify selected my native language, buuuut I would like switch it to English). There is only 1 option to change the language. Selected "Englis...

  • Regular
  • Navigated to https://open.spotify.com/preferences, because wanted to change Spotify WebPlayer UI language (Spotify selected my native language, buuuut I would like switch it to English). There is onl...
  • MesabiRangeMike
  • Newbie
  • 396 Views
  • 2 replies
  • 0 likes
  • 396 Views
  • 2 replies
  • 0 likes