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Solved!! Cleaning my listening history?

My android phone automatically connected to someone's smart speaker or TV or something and they went on to a few hours of listening before I noticed and disconnected from that device. Now two weeks later my "what's new" and "recently played" views ke...

Music Fan

cptbrauer

Newbie

65341 Views

7 replies

4 likes

  • 65341 Views
  • 7 replies
  • 4 likes

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

Moderator

p-squiggles

Visitor

39372 Views

219 replies

20 likes

Other
  • 39372 Views
  • 219 replies
  • 20 likes

Give us the option to remove the videos on RapCaviar

I hate listening to the videos. They never work right, constantly freeze, and are straight up obnoxious. I pay money, every month, for a premium music service. I don't want videos in my music, if I want videos I'll go to YouTube. I want music, and th...

Newbie

I hate listening to the videos. They never work right, constantly freeze, and are straight up obnoxious. I pay money, every month, for a premium music service. I don't want videos in my music, if I w...

452 Views

0 replies

3 likes

Music
Other
  • 452 Views
  • 0 replies
  • 3 likes

Song listed under wrong artist

Hello, I have noticed that there are two artists with the name Pretty Pretty. This does not surprise or bother me, however the songs and albums are listed under the wrong "Pretty Pretty" artist page. Not sure how to get that corrected? Thanks!

Newbie

Hello,    I have noticed that there are two artists with the name Pretty Pretty. This does not surprise or bother me, however the songs and albums are listed under the wrong "Pretty Prett...

Luke

Spotify Star

319 Views

1 replies

0 likes

Other
  • 319 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify on Google Home

I got my parents a Google Home, and I got us a family Spotify account. I am currently away for the week, and my Spotify account keeps showing me what they're listening to. I can't listen to my own music on my laptop or phone without impacting what th...

Newbie

I got my parents a Google Home, and I got us a family Spotify account. I am currently away for the week, and my Spotify account keeps showing me what they're listening to. I can't listen to my o...

Rob107

Newbie

565 Views

2 replies

0 likes

  • 565 Views
  • 2 replies
  • 0 likes

Ads interrupting (and preventing) playback

This just started this afternoon: when I start playing one of my playlists (the Western one, though it probably doesn't matter), it will get part of the way through a song, and then when the (banner) ad switches, it kills the music. I think this only...

Newbie

This just started this afternoon: when I start playing one of my playlists (the Western one, though it probably doesn't matter), it will get part of the way through a song, and then when the (banner)...

1426 Views

0 replies

2 likes

Other
  • 1426 Views
  • 0 replies
  • 2 likes

2017wrapped

Is wrapped going to change my stats? What I mean is that, those last few days I’ve been listening to a lot of songs, I would like to see if that influences the results I got from 2017wrapped at all.

Newbie

Is wrapped going to change my stats? What I mean is that, those last few days I’ve been listening to a lot of songs, I would like to see if that influences the results I got from 2017wrapped at all. ...

Bethany_Dawn

Community Legend

1950 Views

1 replies

0 likes

  • 1950 Views
  • 1 replies
  • 0 likes

[PROBLEM] Can I upload a rock cover on Spotify?

Hello,as you can see from the title, can I upload a rock cover on spotify?What about the copyrights of the original artist? I searched on the internet but I cannot find anything about that. Thanks in advance for reply. Antonino.

Newbie

Hello, as you can see from the title, can I upload a rock cover on spotify? What about the copyrights of the original artist? I searched on the internet but I cannot find anything about that. &nbs...

212 Views

0 replies

0 likes

  • 212 Views
  • 0 replies
  • 0 likes

clicking song link opens in web app instead of app on desktop

My friends and I really enjoy sending song links to each other. When I open the song link it opens in my Google Chrome web browser. It is really frustrating having to click play on my computer in the lower right. Is there anyway to click a song link ...

Newbie

My friends and I really enjoy sending song links to each other. When I open the song link it opens in my Google Chrome web browser. It is really frustrating having to click play on my computer in the...

347 Views

0 replies

0 likes

  • 347 Views
  • 0 replies
  • 0 likes

Won't continue to another song

When I log into Spotify, it says that a certain song has been playing for over 1000 minutes. I can't pause it, skip the song, skip back in the song, or play any other music. I have logged out of the account, restarted my device, closed out of the tab...

Casual Listener

When I log into Spotify, it says that a certain song has been playing for over 1000 minutes. I can't pause it, skip the song, skip back in the song, or play any other music. I have logged out of the ...

renaweaf24

Casual Listener

579 Views

1 replies

0 likes

  • 579 Views
  • 1 replies
  • 0 likes

Solved!! 2017 Wrapped not working

Hello I can't see what my 2017 wrapped card thing looks like because it won't load. After I log in, it never stops loading.

Casual Listener

Hello I can't see what my 2017 wrapped card thing looks like because it won't load. After I log in, it never stops loading.

Pauldjhiggins

Casual Listener

30019 Views

18 replies

7 likes

  • 30019 Views
  • 18 replies
  • 7 likes

Spotify Organize Music

http://organizeyourmusic.playlistmachinery.com/# Just found this, which got me SO excited to use. However, it doesn't seem to be working. I tried to test it on my library, which barely moved the loading bar and would get stuck on a specific song. I w...

Newbie

http://organizeyourmusic.playlistmachinery.com/#   Just found this, which got me SO excited to use. However, it doesn't seem to be working. I tried to test it on my library, which barely moved...

keeperofthecats

Visitor

2760 Views

1 replies

0 likes

  • 2760 Views
  • 1 replies
  • 0 likes

Solved!! 2017Wrapped Never Stops Loading

I'm super interested in seeing my results for 2017 music. I was able to navigate to the playlists but when I want to see the image everyone is sharing I just eternally get a spinning icon. I noticed that it seems to throw a network error after I acce...

Regular

I'm super interested in seeing my results for 2017 music. I was able to navigate to the playlists but when I want to see the image everyone is sharing I just eternally get a spinning icon. I noticed ...

ccash09

Regular

1013 Views

5 replies

0 likes

Other
  • 1013 Views
  • 5 replies
  • 0 likes

Spotify removed from Alexa app

Hi guys, why have you been removed from the Alexa app and website. Now i can't hear music on my Amazon echo from you anymore. It happened after the latest Alexa app update. Take a look at my screenshot. Best regards Tobias

Newbie

Hi guys, why have you been removed from the Alexa app and website. Now i can't hear music on my Amazon echo from you anymore. It happened after the latest Alexa app update. Take a look at my screensh...

715 Views

0 replies

1 likes

  • 715 Views
  • 0 replies
  • 1 likes

Superuser Contribution Problem w/Bose SoundTouch & Premium Family Account

I'm trying to add my Spotify account to the speaker & getting "requires premium account (6051)" error. But I already have a premium (family) account? Speaker & apps are all up to date on firmware. I contacted Bose support & they said: "The Spotify Pr...

Visitor

I'm trying to add my Spotify account to the speaker & getting "requires premium account (6051)" error.  But I already have a premium (family) account?  Speaker & apps are all u...

Jack

Roadie

1298 Views

1 replies

0 likes

Other
  • 1298 Views
  • 1 replies
  • 0 likes

Feedback Form

I have an idea.It's pretty simple. Create a Feedback Form (instead of forum, like currently, I start a topic just because I wat to suggest something) for Spotify users to send their feedbacks. On any matter, especially user experience. Because we use...

Newbie

I have an idea. It's pretty simple.   Create a Feedback Form (instead of forum, like currently, I start a topic just because I wat to suggest something) for Spotify users to send their feed...

Mashood

Casual Listener

1684 Views

1 replies

2 likes

  • 1684 Views
  • 1 replies
  • 2 likes

Your 2017 Wrapped

Is offline music included in 2017 wrapped minutes of music streamed?

Casual Listener

Is offline music included in 2017 wrapped minutes of music streamed?

celiajsimpson

Casual Listener

1303 Views

2 replies

3 likes

Music
  • 1303 Views
  • 2 replies
  • 3 likes

Audio distorted

I'm listening through the spotify download and for some songs, there's no vocal parts. Other songs, there's quiet vocals but it sounds echo-y and far away or there's no audio at all. Anyone else having this problem or know how to fix it?(I tried unch...

Newbie

I'm listening through the spotify download and for some songs, there's no vocal parts. Other songs, there's quiet vocals but it sounds echo-y and far away or there's no audio at all. Anyone else havi...

257 Views

0 replies

0 likes

  • 257 Views
  • 0 replies
  • 0 likes

How to play songs only from one album?

How to play songs only from one album?First I go to the artist page and then I click play on a chosen album.It's starts playing which is okay, but on playlist after songs from album I see all other songs that are under this album on artist page. I ha...

Visitor

How to play songs only from one album? First I go to the artist page and then I click play on a chosen album. It's starts playing which is okay, but on playlist after songs from album I see all oth...

640 Views

0 replies

0 likes

  • 640 Views
  • 0 replies
  • 0 likes

Your top songs 2017 does not open in Spotify

When pressing 'Play on spotify' in the Web page with 'Your Top Songs 2017' the Spotify icon flashes in the the Windows taskbar (Windows 7 Pro), but Spotify does not open the playlist. The first time I pressed 'play on spotify' it actually crashed spo...

Music Fan

When pressing 'Play on spotify' in the Web page with 'Your Top Songs 2017' the Spotify icon flashes in the the Windows taskbar (Windows 7 Pro), but Spotify does not open the playlist. The first time ...

3918 Views

0 replies

1 likes

Windows
  • 3918 Views
  • 0 replies
  • 1 likes

Unable to log in to ONKYO TX-NR525 with family premium account

Dear community, i have a problem with my ONKYO TX-NR525 and Spotify (via Onkyo Remote 3 App), because every time i try to log in - i get this Message: "Login Error. Please check your accoint information. for help with your password, vistit www.spotif...

Newbie

Dear community,   i have a problem with my ONKYO TX-NR525 and Spotify (via Onkyo Remote 3 App), because every time i try to log in - i get this Message: "Login Error. Please check your accoint...

murpsel

Gig Goer

826 Views

1 replies

0 likes

  • 826 Views
  • 1 replies
  • 0 likes

My wrapped 2017

I have used spotify consistently throughout the entire year but when I try to view my 2017 wrapped it tells me there is not enough information to give me my 2017 wrapped. This is one of my favorite features of spotify and it really sucks if this issu...

Newbie

I have used spotify consistently throughout the entire year but when I try to view my 2017 wrapped it tells me there is not enough information to give me my 2017 wrapped. This is one of my favorite f...

userfriendlymus

Music Fan

5669 Views

2 replies

0 likes

  • 5669 Views
  • 2 replies
  • 0 likes