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Please see below the most popular frequently asked questions.

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Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

  • Moderator
  • Moderator
  • babatjie
  • Casual Listener
  • 5399 Views
  • 37 replies
  • 6 likes
  • Other
  • 5399 Views
  • 37 replies
  • 6 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • のぞみ
  • Visitor
  • 18757 Views
  • 9 replies
  • 2 likes
  • Other
  • 18757 Views
  • 9 replies
  • 2 likes

Album not Playing on Web Player

Hi all, This album is not playing my web player: https://open.spotify.com/album/6GBu7GU6dztLYlZuUHiwA2 It keeps saying "this song is unavaialbe". Is anyone else having this issue?

  • Newbie
  • Hi all,    This album is not playing my web player: https://open.spotify.com/album/6GBu7GU6dztLYlZuUHiwA2   It keeps saying "this song is unavaialbe".  Is anyone else hav...
  • jjcavlin
  • Newbie
  • 416 Views
  • 2 replies
  • 0 likes
  • Web Player
  • 416 Views
  • 2 replies
  • 0 likes

Spotify app non responsive when using Chromecast audio

Currently using Chromecast audio (fw 1.27.96538) and Spotify iOS app 8.4.24.506 and iOS 11.0.3. When casting to the Chromecast audio the audio comes through fine. The Spotify stops responding to commands to stop, play, pause, skip, etc. The app no lo...

  • Casual Listener
  • Currently using Chromecast audio (fw 1.27.96538) and Spotify iOS app 8.4.24.506 and iOS 11.0.3. When casting to the Chromecast audio the audio comes through fine. The Spotify stops responding to comm...
  • Funder
  • Casual Listener
  • 499 Views
  • 1 replies
  • 1 likes
  • 499 Views
  • 1 replies
  • 1 likes

why doesn't the spotify webplayer support playback in multiple tabs?

Hi. When I listen to music on youtube, I love the way I can just open a new tab and play music there and the other tab where youtube might be playing just keeps playing.This way I can easily have 2 or more playlists shuffling simultaneously, each wit...

  • Casual Listener
  • Hi.   When I listen to music on youtube, I love the way I can just open a new tab and play music there and the other tab where youtube might be playing just keeps playing. This way I can easi...
  • Sebasty
  • Community Legend
  • 311 Views
  • 1 replies
  • 0 likes
  • 311 Views
  • 1 replies
  • 0 likes

Yerel Dosyalar

İyi çalışmalar değerli Spotify Ekibi, bundan bir kaç ay öncesine kadar bilgisayarıma indirmiş olduğum bütün yerel dosya müzikleri Android telefonumda sorunsuz bir şekilde çalıyordu. Fakat şimdi aynı sonucu alamamaktayım. Sorunu çözmek için bütün yoll...

  • Newbie
  • İyi çalışmalar değerli Spotify Ekibi, bundan bir kaç ay öncesine kadar bilgisayarıma indirmiş olduğum bütün yerel dosya müzikleri Android telefonumda sorunsuz bir şekilde çalıyordu. Fakat şimdi aynı ...
  • mustafakirsac
  • Newbie
  • 680 Views
  • 2 replies
  • 1 likes
  • Other
  • 680 Views
  • 2 replies
  • 1 likes

Couldn't find Spotify on Samsung Smart TV

I have a Samsung Smart TV - 2017 Gen and now I'm currently in Romania, I have a premium account, but I can't find the Spotify app, how I can get it in my.TV. I believe it's related with the fact that I'm outside US? Can I install an apk like on Andro...

  • Newbie
  • I have a Samsung Smart TV - 2017 Gen and now I'm currently in Romania, I have a premium account, but I can't find the Spotify app, how I can get it in my.TV.   I believe it's related with the ...
  • 1296 Views
  • 0 replies
  • 2 likes
  • 1296 Views
  • 0 replies
  • 2 likes

Solved!! Where's all the Def Leppard albums???

When I go to the "Artist" page for Def Leppard...the album list ends at 2011???? Are you freakin' kidding me?WTF?

  • Newbie
  • When I go to the "Artist" page for Def Leppard...the album list ends at 2011???? Are you freakin' kidding me? WTF?
  • MadmanOnWheels
  • Roadie
  • 757 Views
  • 2 replies
  • 0 likes
  • Other
  • 757 Views
  • 2 replies
  • 0 likes

Resuming playlist or album

When I open a saved playlist or album and press 'play' it starts with track 1...then plays them in order. If I listen to 5 tracks and then switch to another playlist or close spotify but return to the first playlist later...It will start at track 1 a...

  • Regular
  • When I open a saved playlist or album and press 'play' it starts with track 1...then plays them in order. If I listen to 5 tracks and then switch to another playlist or close spotify b...
  • 420 Views
  • 0 replies
  • 1 likes
  • Other
  • 420 Views
  • 0 replies
  • 1 likes

TOP 100 Rap Artist Playlist for each country.

Hello! I just created a Playlist featuring the most heard song for 100 different Rap artist in Mexico. It would be great if every country create a Playlist with theirs top 100 Rappers. Could you Spotify? https://open.spotify.com/user/22nxemodkrctx5ra...

  • Roadie
  • Hello! I just created a Playlist featuring the most heard song for 100 different Rap artist in Mexico. It would be great if every country create a Playlist with theirs top 100 Rappers. Could you Spot...
  • 344 Views
  • 0 replies
  • 0 likes
  • All Platforms
    Playlists
  • 344 Views
  • 0 replies
  • 0 likes

Survey about Spotify Mobile App Usability

Dear all, I am Yifei, currently a Human Factors majored student in California. I am working on a report about Spotify Mobile App Usability and I need your help and inputs!Here is the survey link: https://goo.gl/forms/CcaUyovTYCXGZPVT2 The whole surve...

  • Casual Listener
  • Dear all,   I am Yifei, currently a Human Factors majored student in California. I am working on a report about Spotify Mobile App Usability and I need your help and inputs! Here is the surve...
  • 406 Views
  • 0 replies
  • 0 likes
  • 406 Views
  • 0 replies
  • 0 likes

Solved!! Can´t play music on Web Player

I'm having trouble with the web player. It lets me navegate but when I clik on play, in any song, artist, album, etc, it won't do a thing. Any suggestions? I've read about going to edit, prefrences and so on, but that's for the application. My questi...

  • Casual Listener
  • I'm having trouble with the web player. It lets me navegate but when I clik on play, in any song, artist, album, etc, it won't do a thing.   Any suggestions? I've read about going to edit, pre...
  • Sebasty
  • Community Legend
  • 1535 Views
  • 4 replies
  • 0 likes
  • 1535 Views
  • 4 replies
  • 0 likes

Superuser Contribution Poor sound quality when playing from Spotify from PS4

Connected my PS4 to my stereo via optic. Unfortunatelly the sound quality is really poor. I get a "tin" sound and sibilants are really unpure. Bass is muddled and overall it's far from a satifying listening experience. I use the same setup when I'm p...

  • Casual Listener
  • Connected my PS4 to my stereo via optic. Unfortunatelly the sound quality is really poor. I get a "tin" sound and sibilants are really unpure. Bass is muddled and overall it's far from a satifying li...
  • H_Jay
  • Gig Goer
  • 5960 Views
  • 5 replies
  • 2 likes
  • 5960 Views
  • 5 replies
  • 2 likes

Solved!! Query audio tracks with something similar to SQL

It would be nice to have the possibility to make SQL like queries on the whole Spotify library. Something like: SELECT TOP 50 tracksFROM Playlist1WHERE ReleaseDate BETWEEN 2004 AND 2010ORDER BY ReleaseDate DESC SELECT TOP 10 tracksFROM Artist1WHERE B...

  • Casual Listener
  • It would be nice to have the possibility to make SQL like queries on the whole Spotify library. Something like:   SELECT TOP 50 tracks FROM Playlist1 WHERE ReleaseDate BETWEEN 2004 AND 2010 ...
  • HerrO
  • Casual Listener
  • 2130 Views
  • 2 replies
  • 2 likes
  • Mac
    Web Player
    Windows
  • 2130 Views
  • 2 replies
  • 2 likes

Autoplay feature not active when playing on a Yamaha Musiccast devices

Hi, I'm excessivly using Spotify connect on my Yamaha RXV481 and the Yamaha WX-010 devices which is great. What I miss though is that after a playlist or a album has finished playing, Spotify doesn't proceed with similar tracks, as I'm used to when u...

  • Newbie
  • Hi,   I'm excessivly using Spotify connect on my Yamaha RXV481 and the Yamaha WX-010 devices which is great. What I miss though is that after a playlist or a album has finished playing, Spotif...
  • 509 Views
  • 0 replies
  • 3 likes
  • Connect
  • 509 Views
  • 0 replies
  • 3 likes

Fest und Flauschig?

Ich kann den Podcast "Fest und Flauschig" am PC nicht finden!Wie funktioniert das?

  • Newbie
  • Ich kann den Podcast "Fest und Flauschig" am PC nicht finden! Wie funktioniert das?    
  • stoffbeutelfan
  • Casual Listener
  • 16572 Views
  • 20 replies
  • 0 likes
  • Web Player
    Windows
  • 16572 Views
  • 20 replies
  • 0 likes

My music on wrong artist

My music ended up on another unverified artist instead of on my own profile, is that my distributers problem or spotify's

  • Newbie
  • My music ended up on another unverified artist instead of on my own profile, is that my distributers problem or spotify's
  • Maxim
  • Spotify Star
  • 252 Views
  • 1 replies
  • 0 likes
  • 252 Views
  • 1 replies
  • 0 likes

buddy in Friend Activity is listening to song I see, she then goes from public to private, I see?

What would that look like?I am unable to able to look at it on someone else's computer (I do not know many people) and my Blackberry Tour 9630 is not supported by Spotify (the audacity). Do they see my profile disappear off of the Friend Activity fee...

  • Newbie
  • What would that look like? I am unable to able to look at it on someone else's computer (I do not know many people) and my Blackberry Tour 9630 is not supported by Spotify (the audacity). Do they se...
  • 1070 Views
  • 0 replies
  • 0 likes
  • Other
  • 1070 Views
  • 0 replies
  • 0 likes

Share your library

This is the social media of Spotify! Share your library and let the world know what you're listening to! Share it to the public or follow your favorite artists as well! What is Chris Brown listening to? or Justin Beiber? Explore your artists' playlis...

  • Newbie
  • This is the social media of Spotify! Share your library and let the world know what you're listening to! Share it to the public or follow your favorite artists as well! What is Chris Brown l...
  • 282 Views
  • 0 replies
  • 1 likes
  • 282 Views
  • 0 replies
  • 1 likes

Home Theatres with Spotify Connectivity

I’m looking to get a new home theater system because my current one (RCA's RTB1013) isn’t working. My current system is one of those all-in-ones (it has a built-in Blu-ray player, FM tuner, (1) optical connection, (1) auxiliary connection (which has ...

  • Newbie
  • I’m looking to get a new home theater system because my current one (RCA's RTB1013) isn’t working. My current system is one of those all-in-ones (it has a built-in Blu-ray player, FM tuner, (1) ...
  • 268 Views
  • 0 replies
  • 0 likes
  • Connect
  • 268 Views
  • 0 replies
  • 0 likes

PS4 App

When I try to log in to my Spotify account on my PS4 Spotify app it says the information is invalid, but I know the username and password are correct. On my iPhone, I don’t see the PS4 as a device when trying to play a song.

  • Newbie
  • When I try to log in to my Spotify account on my PS4 Spotify app it says the information is invalid, but I know the username and password are correct. On my iPhone, I don’t see the PS4 as a device wh...
  • 222 Views
  • 0 replies
  • 0 likes
  • 222 Views
  • 0 replies
  • 0 likes

Artist page claim never processed. Someone else posting on page now too.

I tried claiming my artist page before this could happen and it was never processed and now someone else has posted music on my artist page. My artist name is Quiet Mountain and do not wish to make a twitter for it unless thats what it takes to claim...

  • Casual Listener
  • I tried claiming my artist page before this could happen and it was never processed and now someone else has posted music on my artist page. My artist name is Quiet Mountain and do not wish to make a...
  • Longabaugh
  • Casual Listener
  • 2774 Views
  • 4 replies
  • 0 likes
  • music
  • 2774 Views
  • 4 replies
  • 0 likes