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My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 11380 Views
  • 8 replies
  • 0 likes
  • Other
  • 11380 Views
  • 8 replies
  • 0 likes

(Bug) Browse and Mood/genres playlist carousels and pages doesn't shows playlist covers anymore

Hi. I just noticed this bug few weeks ago. It used to be appearing before but now it's not. Both on the Browse home, y'a know the carousel that shows you the recommended playlist for your day, and on the Moods and Genres pages, it doesn't shows the p...

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  • Music Fan
  • Hi. I just noticed this bug few weeks ago. It used to be appearing before but now it's not. Both on the Browse home, y'a know the carousel that shows you the recommended playlist for your d...
  • 581 Views
  • 0 replies
  • 0 likes
  • Other
    WP
    WP 8
  • 581 Views
  • 0 replies
  • 0 likes

Issue when using multiple monitors on win 8.1

Hi allI have started to have an issue with spotify running on windows 8.1, whereby once the app starts it works fine. but as soon as i move it to another monitor the whole window becomes unresponsive to moouse clicks. i have to close the app (it allo...

  • Music Fan
  • Hi all I have started to have an issue with spotify running on windows 8.1, whereby once the app starts it works fine. but as soon as i move it to another monitor the whole window becomes unresponsi...
  • ukwizard
  • Music Fan
  • 763 Views
  • 6 replies
  • 0 likes
  • Other
  • 763 Views
  • 6 replies
  • 0 likes

Sharing to Facebook

Does anyone know why my spotify won't share single tracks sumtimes ? sum days its fine and then others i cant share to facebook at all is weird, the option buttons are grey and u cant click on where u want to share it to. I have uninstalled spotify t...

  • Newbie
  • Does anyone know why my spotify won't share single tracks sumtimes ? sum days its fine and then others i cant share to facebook at all is weird, the option buttons are grey and u cant click on where ...
  • 125 Views
  • 0 replies
  • 0 likes
  • 125 Views
  • 0 replies
  • 0 likes

Unable to Play Any Songs

Hello all. I am having trouble with playing songs on my Windows laptop as of late. No matter how many times I shut it down, restart, etc nothing works. The album cover pops up for a second like it would if I would play a song, but then it immediately...

  • Newbie
  • Hello all. I am having trouble with playing songs on my Windows laptop as of late. No matter how many times I shut it down, restart, etc nothing works. The album cover pops up for a second like it wo...
  • Nico
  • Community Legend
  • 356 Views
  • 1 replies
  • 0 likes
  • 356 Views
  • 1 replies
  • 0 likes

Browse

My Spotify "Browse" screen does not pick up. There is only one message saying "There is nothing here".What should I do? Windows Phone

  • Casual Listener
  • My Spotify "Browse" screen does not pick up. There is only one message saying "There is nothing here". What should I do?   Windows Phone
  • Catee
  • Community Legend
  • 2163 Views
  • 4 replies
  • 0 likes
  • 2163 Views
  • 4 replies
  • 0 likes

Unable to cast after Spotify update

Spotify updated last night, and this morning, I am unable to cast Spotify to either Google home or Chromecast. Google home informs me that I need to upgrade to premium, but I have confirmed that my subscription is current. If I try to cast from my Ne...

  • Visitor
  • Spotify updated last night, and this morning, I am unable to cast Spotify to either Google home or Chromecast. Google home informs me that I need to upgrade to premium, but I have confirmed that my s...
  • 247 Views
  • 0 replies
  • 0 likes
  • chromecast
  • 247 Views
  • 0 replies
  • 0 likes

Not a Single Song Will Play on my Desktop

No songs will play. AS soon as I press play a blu bar at the top drops down and says: "This song is not available. If you have the file on your computer you can import it." This happens not matter which song I want to listen to. It happens with songs...

  • Newbie
  • No songs will play.  AS soon as I press play a blu bar at the top drops down and says: "This song is not available. If you have the file on your computer you can import it." This happens not mat...
  • katylybr
  • Newbie
  • 516 Views
  • 3 replies
  • 1 likes
  • Web Player
    Windows
  • 516 Views
  • 3 replies
  • 1 likes

Web Player on Chome - 504 error

Hi everyone, I have been using Spotify Web player on my work laptop for a while, but for the past three weeks it has been showing a "504 error". I've had a look at previous threads about this, and the general advice is to clear all caches/cookies and...

  • Casual Listener
  • Hi everyone,   I have been using Spotify Web player on my work laptop for a while, but for the past three weeks it has been showing a "504 error".   I've had a look at previous threads ...
  • emarquez
  • Newbie
  • 814 Views
  • 5 replies
  • 0 likes
  • Web Player
  • 814 Views
  • 5 replies
  • 0 likes

Superuser Contribution Radio Button on Web Viewer

Where did the Radio button as described here: https://support.spotify.com/us/using_spotify/search_play/spotify-radio/go on the web browser player? You can see it missing on the attached screenshot.

  • Casual Listener
  • Where did the Radio button as described here: https://support.spotify.com/us/using_spotify/search_play/spotify-radio/ go on the web browser player?   You can see it missing on the attached sc...
  • jason_isherwood
  • Casual Listener
  • 383 Views
  • 3 replies
  • 0 likes
  • Web Player
    Windows
  • 383 Views
  • 3 replies
  • 0 likes

Stuck on repeat.

I try clicking it to turn it off but it won't. What should I do

  • Newbie
  • I try clicking it to turn it off but it won't. What should I do
  • Melody
  • Community Manager
  • 795 Views
  • 2 replies
  • 0 likes
  • 795 Views
  • 2 replies
  • 0 likes

Albums and songs missing in search but available through playlist

Hi, I'm having an issue here.Sometimes I make a search for a specific song that I have in one of my playlists and it does not appear. For example, the song 'Hit that' by 'The Offspring'.It play fine through the playlist, but if I make a search for th...

  • Casual Listener
  • Hi, I'm having an issue here. Sometimes I make a search for a specific song that I have in one of my playlists and it does not appear.   For example, the song 'Hit that' by 'The Offspring'. ...
  • Melody
  • Community Manager
  • 605 Views
  • 2 replies
  • 0 likes
  • missing album
    search bug
    search problem
  • 605 Views
  • 2 replies
  • 0 likes

Premium skipping and pausing on its own on iPhone 6 and iPhone 5

For the past few weeks I've been experiencing very poor music quality on my premium subscription on both my iPhone 5 and 6. When I am connected to wifi and when using my data, the music skips and pauses on it's own. I am considering cancelling my sub...

  • Newbie
  • For the past few weeks I've been experiencing very poor music quality on my premium subscription on both my iPhone 5 and 6. When I am connected to wifi and when using my data, the music skips and pau...
  • Melody
  • Community Manager
  • 411 Views
  • 3 replies
  • 0 likes
  • iphone
    Windows Phone
  • 411 Views
  • 3 replies
  • 0 likes

Spotify immediately crashes

HiMy Spotify is working fine when I am on my 4g. However as soon as I turn on my wifi my Spotify app, on my iPhone 6, immediately crashes. Can you help with this?I have the most descent iOS and the updated app.

  • Newbie
  • Hi My Spotify is working fine when I am on my 4g. However as soon as I turn on my wifi my Spotify app, on my iPhone 6, immediately crashes. Can you help with this? I have the most descent iOS and...
  • Melody
  • Community Manager
  • 521 Views
  • 1 replies
  • 0 likes
  • iphone
    Mobile
  • 521 Views
  • 1 replies
  • 0 likes

Play.spotify keeps redirecting me to open.spotify

When I look up the web player the url starts out as play but changes to open in a second. Using a link previously saved comes up with a page saying "Sorry, couldn't find that.". I Tried clearing cookies and cache both on firefox and chrome and it sti...

  • Casual Listener
  • When I look up the web player the url starts out as play but changes to open in a second. Using a link previously saved comes up with a page saying "Sorry, couldn't find that.". I Tried clearing cook...
  • Melody
  • Community Manager
  • 641 Views
  • 1 replies
  • 1 likes
  • Web Player
  • 641 Views
  • 1 replies
  • 1 likes

Can't Post to Followers

Hello there, Simple issue: I can't post to just my followers. My Facebook account is connected, certainly so, since it's the only way I do log in.The option is "greyed out" and I can't select it.

  • Casual Listener
  • Hello there,   Simple issue: I can't post to just my followers. My Facebook account is connected, certainly so, since it's the only way I do log in. The option is "greyed out" and I ca...
  • Melody
  • Community Manager
  • 373 Views
  • 1 replies
  • 0 likes
  • Followers
    post
    posting
    repost
    share
    sharing
  • 373 Views
  • 1 replies
  • 0 likes

Vizio Smart TV Corrupted Streaming

We recently purchased a new Vizio 65" Smart TV (Model D65u-D2). The Spotify app on our previous Vizio Smart TV (a 40" model) worked fine, but this one has two issues: 1) It will almost always cut off the first half-second or so of each song. Doesn't ...

  • Music Fan
  • We recently purchased a new Vizio 65" Smart TV (Model D65u-D2). The Spotify app on our previous Vizio Smart TV (a 40" model) worked fine, but this one has two issues:   1) It will almost alway...
  • 533 Views
  • 0 replies
  • 0 likes
  • Other
  • 533 Views
  • 0 replies
  • 0 likes

Spotify Won't Play ANY music

Hi all! I'm getting very frustrated. I can't get spotify to play _anything_ on my desktop. No local files, or spotify music files. so far I have tried:1. Clearing the 'spotify' folder in Appdata2. Reinstalled Spotify3. Reinstalled quicktime4. Cleared...

  • Casual Listener
  • Hi all!   I'm getting very frustrated. I can't get spotify to play _anything_ on my desktop. No local files, or spotify music files.  so far I have tried: 1. Clearing the 'spotify' fold...
  • Melody
  • Community Manager
  • 1145 Views
  • 5 replies
  • 0 likes
  • Desktop
    Hardware Partner
    Windows
  • 1145 Views
  • 5 replies
  • 0 likes

Import playlist from ITunes

So I subscribe to Premium today to move away from Itunes and although I follow Spotify's instructions on how to "easily" import playlist from Itunes, it does not work. Then I read this has been an issue for over a year now....is this true or am I mis...

  • Casual Listener
  • So I subscribe to Premium today to move away from Itunes and although I follow Spotify's instructions on how to "easily" import playlist from Itunes, it does not work. Then I read this has been an is...
  • Melody
  • Community Manager
  • 453 Views
  • 4 replies
  • 0 likes
  • 453 Views
  • 4 replies
  • 0 likes

Chrome Crash after open Native Spotify App (win7)

why my chrome always crash, even i force-closed it using task manager.uninstall > download fresh setup still same..Thank you...

  • Newbie
  • why my chrome always crash, even i force-closed it using task manager. uninstall > download fresh setup still same.. Thank you...
  • Melody
  • Community Manager
  • 247 Views
  • 2 replies
  • 0 likes
  • Desktop
    Windows
  • 247 Views
  • 2 replies
  • 0 likes

Keep getting a message that I cannot play songs

I'm at work and listening to an album (on computer). Suddenly stops and I am told "Song is not available. If you have the file on your computer you can import it" It was just working a few minutes ago. I 'saved' the album but nothing changes. And, ap...

  • Newbie
  • I'm at work and listening to an album (on computer). Suddenly stops and I am told "Song is not available. If you have the file on your computer you can import it"   It was just working a few m...
  • Melody
  • Community Manager
  • 199 Views
  • 2 replies
  • 0 likes
  • 199 Views
  • 2 replies
  • 0 likes