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Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

  • Moderator
  • Moderator
  • bmo1984
  • Visitor
  • 6871 Views
  • 48 replies
  • 6 likes
  • Other
  • 6871 Views
  • 48 replies
  • 6 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • のぞみ
  • Visitor
  • 19052 Views
  • 9 replies
  • 2 likes
  • Other
  • 19052 Views
  • 9 replies
  • 2 likes

Windows 10 mobile Spotify app issues

Experiencing bugs on the Spotify app for Windows 10 mobile - it seems this app hasn't been updated in a long time... 1. After playing 10 or so songs the app stops playing, songs need to be selected again to resume playback - frustrating when using a ...

  • Regular
  • Experiencing bugs on the Spotify app for Windows 10 mobile - it seems this app hasn't been updated in a long time...   1. After playing 10 or so songs the app stops playing, songs need to be s...
  • hornjt
  • Casual Listener
  • 4432 Views
  • 16 replies
  • 6 likes
  • Other
    WP 8
  • 4432 Views
  • 16 replies
  • 6 likes

Online player loads in wrong language

When I load Spotify player from my web browser it loads in Spanish instead of English on all pages (account, player, etc.). Premium Student account.

  • Casual Listener
  • When I load Spotify player from my web browser it loads in Spanish instead of English on all pages (account, player, etc.). Premium Student account. 
  • unclesilas
  • Roadie
  • 743 Views
  • 3 replies
  • 0 likes
  • 743 Views
  • 3 replies
  • 0 likes

Solved!! A few questions regarding Discover Weekly

1. Does saving a song to your library or adding it to a playlist count as a like?2. Do you need to play a song in full for Discover Weekly to count it as a like?3. Does private session prevent Discover Weekly from counting something as a like or disl...

  • Casual Listener
  • 1. Does saving a song to your library or adding it to a playlist count as a like? 2. Do you need to play a song in full for Discover Weekly to count it as a like? 3. Does private session prevent Di...
  • fighuas
  • Casual Listener
  • 1566 Views
  • 2 replies
  • 0 likes
  • 1566 Views
  • 2 replies
  • 0 likes

Annual playlists (e.g Best songs of 2015 etc)

Why it is so popular social network with really great ideas and can't even do a playlists as YT did (When you type for example in YT: "2015 music" or "2010 music" then there are a lot of playlists MADE BY YOUTUBE with great music, not this a bit s#tt...

  • Newbie
  • Why it is so popular social network with really great ideas and can't even do a playlists as YT did (When you type for example in YT: "2015 music" or "2010 music" then there are a lot of playlists MA...
  • DavidStatter
  • Casual Listener
  • 633 Views
  • 1 replies
  • 1 likes
  • 633 Views
  • 1 replies
  • 1 likes

Solved!! Webplayer Playback Stutters When Ads Are Loading

Using the web player in Chrome on Windows desktop, playback is stuttering each time an advertisment loads or updates.Other sites and apps stream and playback without issues.Anyone notice similar behaviour?

  • Casual Listener
  • Using the web player in Chrome on Windows desktop, playback is stuttering each time an advertisment loads or updates. Other sites and apps stream and playback without issues. Anyone notice similar ...
  • dav0id
  • Casual Listener
  • 1447 Views
  • 4 replies
  • 0 likes
  • Web Player
    Windows
  • 1447 Views
  • 4 replies
  • 0 likes

SONGS BEEN DELETED

i logged in with my spotify on my brothers phone, when he used his phone next, he thought my account was his, so he deleted all my music in the songs playlist, is there anyway to recover these???????????

  • Newbie
  • i logged in with my spotify on my brothers phone, when he used his phone next, he thought my account was his, so he deleted all my music in the songs playlist, is there anyway to recover these???????...
  • jsannn
  • Community Legend
  • 289 Views
  • 1 replies
  • 0 likes
  • 289 Views
  • 1 replies
  • 0 likes

Error on Windows Mobile 10

When I try to open the Spotify app on my Windows 10 Mobile phone (Lumia 950), I get the following error: "The audio could not be started. Please restart the application."Soft resetting the phone works but having to do it every time every time is not ...

  • Casual Listener
  • When I try to open the Spotify app on my Windows 10 Mobile phone (Lumia 950), I get the following error:  "The audio could not be started. Please restart the application." Soft resetting t...
  • TictocTai
  • Newbie
  • 585 Views
  • 5 replies
  • 3 likes
  • 585 Views
  • 5 replies
  • 3 likes

Volume randomly jumping up and down. Multiple platforms.

I'm having this random volume changing problem and it's driving me bananas. Random jumps up and down in volume. System volume at 50% Application voluime at about 50% as well. At first I thought it was just the web player on my work laptop, but then i...

  • Casual Listener
  • I'm having this random volume changing problem and it's driving me bananas. Random jumps up and down in volume. System volume at 50% Application voluime at about 50% as well. At first I thought it wa...
  • user-removed
  • Not applicable
  • 1726 Views
  • 5 replies
  • 1 likes
  • Web Player
    Windows
  • 1726 Views
  • 5 replies
  • 1 likes

Solved!! I Can't Play Any Music At All

My account thinks an ad is playing, but it's not. I can't play any songs until the ad ends, but the ad hasn't started, so it will never end, so I can never play any songs.This is what my bottom tab looks like. I've tried refreshing, logging out, and ...

Screenshot 2017-10-07 at 8.54.45 PM.png
  • Casual Listener
  • My account thinks an ad is playing, but it's not. I can't play any songs until the ad ends, but the ad hasn't started, so it will never end, so I can never play any songs. This is what my bottom...
  • JFisher19
  • Casual Listener
  • 790 Views
  • 2 replies
  • 0 likes
  • Web Player
  • 790 Views
  • 2 replies
  • 0 likes

ur logo god darn

ok, please. i've been a long user of spotify and ever since i've started using it i've come to notice that your LOGO IS SLIGHTLY TILTED AND MAKES ME WANT TO ACTULLY HAVE AN ELEPHANT SIT ON MY FACE thank you

  • Newbie
  • ok, please. i've been a long user of spotify and ever since i've started using it i've come to notice that your LOGO IS SLIGHTLY TILTED AND MAKES ME WANT TO ACTULLY HAVE AN ELEPHANT SIT ON MY FACE th...
  • 280 Views
  • 0 replies
  • 0 likes
  • 280 Views
  • 0 replies
  • 0 likes

Ace of Base should be banned

Ace of Base is a Nazi affiliated band, and should be banned from Spotify. A simple Google search will show that this is true. Join me in asking Spotify to ban them from their database.

  • Newbie
  • Ace of Base is a Nazi affiliated band, and should be banned from Spotify. A simple Google search will show that this is true. Join me in asking Spotify to ban them from their database.
  • 12164725072
  • Newbie
  • 368 Views
  • 1 replies
  • 0 likes
  • 368 Views
  • 1 replies
  • 0 likes

Web browser and desktop app not working

So, I've only had this problem since yesterday but it's infuriating.Songs will not play on web browser or the desktop app, on the browser the song will simply stay at 0:00 and not move, and on the desktop app every song I try to play will cause a blu...

  • Casual Listener
  • So, I've only had this problem since yesterday but it's infuriating. Songs will not play on web browser or the desktop app, on the browser the song will simply stay at 0:00 and not move, and on the ...
  • chiufucius
  • Music Fan
  • 1008 Views
  • 1 replies
  • 0 likes
  • Web Player
    Windows
  • 1008 Views
  • 1 replies
  • 0 likes

Playstation Network LogIn

Hi,a long time ago I linked my spotify account to my playstation network account that I don’t use anymore. I forgot the password for that account so I can’t unlink it from my spotify account. Any ideas what to do?

  • Newbie
  • Hi, a long time ago I linked my spotify account to my playstation network account that I don’t use anymore. I forgot the password for that account so I can’t unlink it from my spotify account. Any i...
  • 391 Views
  • 0 replies
  • 0 likes
  • 391 Views
  • 0 replies
  • 0 likes

Chromecast Sort / Scroll

1) Can we get a sort function for the Spotify web player for Chromecast? 2) All of my playlists will not scroll past 100 songs. I have the latest version of Chrome and the latest OS. Please advise.

  • Newbie
  • 1) Can we get a sort function for the Spotify web player for Chromecast?   2) All of my playlists will not scroll past 100 songs. I have the latest version of Chrome and the latest OS.  ...
  • 397 Views
  • 0 replies
  • 1 likes
  • 397 Views
  • 0 replies
  • 1 likes

Solved!! password email not sent

I'm new here, not sure if this is the right place. I went to Use Spotify on Your Devices, then Set a Password for Your Devices, then Send Email to Set Password. I got this message: An email featuring your device username and a link to set your passwo...

  • Casual Listener
  • I'm new here, not sure if this is the right place. I went to Use Spotify on Your Devices, then Set a Password for Your Devices, then Send Email to Set Password.  I got this message: An email...
  • valereee
  • Newbie
  • 715 Views
  • 2 replies
  • 1 likes
  • 715 Views
  • 2 replies
  • 1 likes

Strange Sonos Issue

Hi. When using the Connect function to listen to music on my Sonos, the music does not play and instead skips ahead two songs in the album or playlist. I've had a look on the forum and online and it seems a unique problem. It's a new laptop and Sonos...

  • Casual Listener
  • Hi. When using the Connect function to listen to music on my Sonos, the music does not play and instead skips ahead two songs in the album or playlist. I've had a look on the forum and online and it ...
  • Stephdub21
  • Casual Listener
  • 920 Views
  • 7 replies
  • 1 likes
  • Connect
  • 920 Views
  • 7 replies
  • 1 likes

Cannot log on to spotify on TX-NR509.

Hi! I cannot log on to spotify on my TX-NR509 anymore. I tried a reset (which has helped before when playlists does not load) but this time I only get an error saying that there was a login error. The password has been checked multiple times and is c...

  • Casual Listener
  • Hi!   I cannot log on to spotify on my TX-NR509 anymore. I tried a reset (which has helped before when playlists does not load) but this time I only get an error saying that there was a login ...
  • edgraaff
  • Newbie
  • 1053 Views
  • 1 replies
  • 0 likes
  • Onkyo
  • 1053 Views
  • 1 replies
  • 0 likes

Error connecting to playstation network!

Can't use the spotify app on ps4. I am logged into PSN but the app keeps telling me "Error connecting to playstation network" on a black screen with no other options. I've had this error for over two weeks now. I've tried uninstalling and installing ...

  • Regular
  • Can't use the spotify app on ps4. I am logged into PSN but the app keeps telling me "Error connecting to playstation network" on a black screen with no other options. I've had this error for over two...
  • skrangle72
  • Newbie
  • 18275 Views
  • 6 replies
  • 2 likes
  • 18275 Views
  • 6 replies
  • 2 likes

Gray songs (added from local files) on SailfishOS

Good morning, I use spotify on Windows 10 and try use native spotify app (cutespot) on SailfishOS 2.1.1.24 but all my songs are gray when I log on sailfishOS and I can`t play this songs but on Windows 10 I can play them. I add spotify to windows fire...

  • Newbie
  • Good morning,   I use spotify on Windows 10 and try use native spotify app (cutespot)  on SailfishOS 2.1.1.24 but all my songs are gray when I log on sailfishOS and I can`t play this song...
  • 340 Views
  • 0 replies
  • 0 likes
  • 340 Views
  • 0 replies
  • 0 likes

Stable Spotify app

What about an app keepping same parameters any new sesión in the same device same user?

  • Newbie
  • What about an app keepping same parameters any new sesión in the same device same user?
  • 218 Views
  • 0 replies
  • 0 likes
  • 218 Views
  • 0 replies
  • 0 likes