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Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • KrazyM
  • Newbie
  • 1576 Views
  • 15 replies
  • 5 likes
  • Other
  • 1576 Views
  • 15 replies
  • 5 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 17588 Views
  • 8 replies
  • 1 likes
  • Other
  • 17588 Views
  • 8 replies
  • 1 likes

Playlists not showing on Roku

My playlists have stopped showing on Roku also Discover Weekly.I would like a solution if someone has one please.

  • Casual Listener
  • My playlists have stopped showing on Roku also Discover Weekly. I would like a solution if someone has one please.
  • santa007007
  • Regular
  • 576 Views
  • 4 replies
  • 0 likes
  • 576 Views
  • 4 replies
  • 0 likes

ROKU question

I just signed in to Spotify via Roku on my TV...do none of my playlists, etc show up like in the app? My only options are search, whats's new, top tracks, and accounts. thank you!

  • Newbie
  • I just signed in to Spotify via Roku on my TV...do none of my playlists, etc show up like in the app? My only options are search, whats's new, top tracks, and accounts.   thank you!
  • santa007007
  • Regular
  • 385 Views
  • 1 replies
  • 0 likes
  • Other
  • 385 Views
  • 1 replies
  • 0 likes

Spotify Webplayer now completely broken

After having that 9 seconds playback stop issue a few days ago, and after the "ahh snap" earlier, the WebPlayer now completely stopped working.. its either playing until 16 seconds, then freezing or totally not starting any playback at all. Tried fro...

  • Roadie
  • After having that 9 seconds playback stop issue a few days ago, and after the "ahh snap" earlier, the WebPlayer now completely stopped working.. its either playing until 16 seconds, then freezing or ...
  • ReatKay
  • Roadie
  • 407 Views
  • 1 replies
  • 1 likes
  • Web Player
  • 407 Views
  • 1 replies
  • 1 likes

Bluesound - need to get in touch with Spotify support team

Hi, I am using Spotify through a Bluesound player. When connecting to Spotify through their app (bluOs) I am not able to set the volume, it changes automatically to zero when I try to change. Bluesound told me that this is a known bug and that my Spo...

  • Visitor
  • Hi, I am using Spotify through a Bluesound player. When connecting to Spotify through their app (bluOs) I am not able to set the volume, it changes automatically to zero when I try to change. Bluesou...
  • wicksi8
  • Music Fan
  • 446 Views
  • 1 replies
  • 0 likes
  • Other
  • 446 Views
  • 1 replies
  • 0 likes

"Whoops" Webplayer not working Chrome

"Aw, snap! Something went wrong, please try again later."That's it. Tried restarting browser, empeting cache, and even using an incognito window. Same results.Help

  • Newbie
  • "Aw, snap! Something went wrong, please try again later." That's it. Tried restarting browser, empeting cache, and even using an incognito window. Same results. Help
  • thewhisperbox
  • Regular
  • 614 Views
  • 2 replies
  • 1 likes
  • Web Player
  • 614 Views
  • 2 replies
  • 1 likes

Spotify app gets error in BB

Spotify app works fine before in my BlackBerry Classic. Just recently, I got a message that the app has internal error and suggesting to try later. Two days later and a couple of re-installation, still got the same message. Any updates on this?

  • Newbie
  • Spotify app works fine before in my BlackBerry Classic. Just recently, I got a message that the app has internal error and suggesting to try later. Two days later and a couple of re-installation, sti...
  • 203 Views
  • 0 replies
  • 0 likes
  • 203 Views
  • 0 replies
  • 0 likes

Cant subscribe from UAE

I live in the UAE and using a local credit cards, i have Amazon Echo dot, am trying to subscribe to Spotify Premuim but is its not accepting and credit card issued outside the US. what is the sulotion for this ThanksAyman

  • Newbie
  • I live in the UAE and using a local credit cards, i have Amazon Echo dot, am trying to subscribe to Spotify Premuim but is its not accepting and credit card issued outside the US.   what is th...
  • Maxim
  • Spotify Star
  • 160 Views
  • 1 replies
  • 0 likes
  • Other
  • 160 Views
  • 1 replies
  • 0 likes

Samsung and lg tvs 2012

Hi, i need to say that i love so much spotify But i dont have the app on my 2012 samsung and lg tvs ;( its possible a new spotify app?

  • Newbie
  • Hi, i need to say that i love so much spotify ❤️ But i dont have the app on my 2012 samsung and lg tvs ;( its possible a new spotify app? 🙏🏻
  • 131 Views
  • 0 replies
  • 0 likes
  • 131 Views
  • 0 replies
  • 0 likes

Songs arent playable

i ve added 2 or 3 songs from "Panty & Stocking with Garterbelt"-artist (its an anime i like) and after i switched from premium to for-free the songs disappered from my playlist and i cant find them anymore. is it because i dont have premium anymore o...

  • Newbie
  • i ve added 2 or 3 songs from "Panty & Stocking with Garterbelt"-artist (its an anime i like) and after i switched from premium to for-free the songs disappered from my playlist and  i cant f...
  • 181 Views
  • 0 replies
  • 0 likes
  • Web Player
  • 181 Views
  • 0 replies
  • 0 likes

sync songs to iphone

Hello, im experiencing an issue with songs I downloaded. They are downloaded on my PC and added to a different playlist rather than my main, and the playlist on my iphone says there are 11 songs. However, when i click that playlist it pops up saying ...

  • Casual Listener
  • Hello, im experiencing an issue with songs I downloaded. They are downloaded on my PC and added to a different playlist rather than my main, and the playlist on my iphone says there are 11 songs. How...
  • 171 Views
  • 0 replies
  • 0 likes
  • music
  • 171 Views
  • 0 replies
  • 0 likes

BEOSound 5 not recognising Spoity Account

I have a premium account with Spotify. Tried to connect to spotfiy on my BEOSound 5 at the weekend and kept coming up with the message 'A spotify premium account is required to connect to spotify'. Tried relogging into spotify - no joys. Any recommen...

  • Newbie
  • I have a premium account with Spotify.  Tried to connect to spotfiy on my BEOSound 5 at the weekend and kept coming up with the message 'A spotify premium account is required to connect to spoti...
  • 191 Views
  • 0 replies
  • 0 likes
  • Connect
  • 191 Views
  • 0 replies
  • 0 likes

Pres Trump

Why on earth are you broadcasting Trump's speech when I sign in to Spotify to confirm my email address. That is really scary!

  • Newbie
  • Why on earth are you broadcasting Trump's speech when I sign in to Spotify to confirm my email address. That is really scary!
  • 117 Views
  • 0 replies
  • 0 likes
  • 117 Views
  • 0 replies
  • 0 likes

Web Player missing features

Several features are missing in this new web player update:- Radio: from a song, from an artist, to navigate- Add to queue Yes we have the option to do that through Spotify Connect (hoorya, that was added), but that's not optimal. And the design... i...

  • Casual Listener
  • Several features are missing in this new web player update: - Radio: from a song, from an artist, to navigate - Add to queue   Yes we have the option to do that through Spotify Connect (hoor...
  • bnatal
  • Music Fan
  • 316 Views
  • 1 replies
  • 0 likes
  • Web Player
  • 316 Views
  • 1 replies
  • 0 likes

What is the difference between a "station" and a "playlist"?

I created a "station" called "Kings of Leon" radio. It played for a while (maybe 2 hours). I gave some songs a thumbs up and gave some a thumbs down. After about 2 hours, the songs started repeating. I started skipping through them and noticed that i...

  • Regular
  • I created a "station" called "Kings of Leon" radio. It played for a while (maybe 2 hours). I gave some songs a thumbs up and gave some a thumbs down. After about 2 hours, the songs started repeating....
  • user-removed
  • Not applicable
  • 3599 Views
  • 7 replies
  • 0 likes
  • music
  • 3599 Views
  • 7 replies
  • 0 likes

One Specific Album Wont Play PS4

Weird one.. The album The Positions by Gang of Youths (**bleep**ing fantastic by the way), doesn't play on my PS4 under any circumstances. This is the only album/song I've encountered that plays silence and it's just really bizzare. As soon as I chan...

  • Visitor
  • Weird one..    The album The Positions by Gang of Youths (**bleep**ing fantastic by the way), doesn't play on my PS4 under any circumstances. This is the only album/song I've encountered ...
  • bruzzac
  • Newbie
  • 496 Views
  • 4 replies
  • 1 likes
  • music
    Other
  • 496 Views
  • 4 replies
  • 1 likes

RBD no aparece en España

Buenas comunidad, queria saber por que no aparece RBD por ningún sitio en Spotify. Queria saber Si està en trámite o algo subir sus canciones y discos en esta plataforma, ya que indagando He visto Que Hay Personas Que Llevan años preguntando si van a...

  • Newbie
  • Buenas comunidad, queria saber por que no aparece RBD por ningún sitio en Spotify. Queria saber Si està en trámite o algo subir sus canciones y discos en esta plataforma, ya que indagando  He vi...
  • 389 Views
  • 0 replies
  • 0 likes
  • music
  • 389 Views
  • 0 replies
  • 0 likes

How do I add songs from my playlist to the library?

I finally managed to add songs from my computer on to spotify so they play okay but any idea how I can move those songs from the created playlist to my library i.e the songs section on Your Music so that ALL the songs can be played together rather th...

  • Regular
  • I finally managed to add songs from my computer on to spotify so they play okay but any idea how I can move those songs from the created playlist to my library i.e the songs section on Your Music so ...
  • 246 Views
  • 0 replies
  • 0 likes
  • 246 Views
  • 0 replies
  • 0 likes

open.spotify.com cambia de idioma el nombre de los artistas

Desde el cambio a //open.spotify.com que el nombre de los artistas está en otro idioma. El idioma de mi OS es español, ya borré la caché, cookies, historial, cerré sesión mil veces, abrí el reproductor en modo incognito y nada funciona. Incluso ya no...

  • Newbie
  • Desde el cambio a  //open.spotify.com que el nombre de los artistas está en otro idioma.  El idioma de mi OS es español, ya borré la caché, cookies, historial, cerré sesión mil veces, abrí...
  • 317 Views
  • 0 replies
  • 1 likes
  • Web Player
  • 317 Views
  • 0 replies
  • 1 likes

Spotify on supporting touchbar strip on MacBook Pro

I had this situation for a while, while running Spotify, the touch bar are only showing F1 F2 F3 F4 to F12 function keys, but not the volume control or shuffle buttons. 1.I tried reinstalled Spotify, but it didn't solve the problem. it looks like the...

  • Newbie
  • I had this situation for a while, while running Spotify, the touch bar are only showing F1 F2 F3 F4 to F12 function keys, but not the volume control or shuffle buttons.   1.I tried reinstalled...
  • X94X
  • Casual Listener
  • 3743 Views
  • 3 replies
  • 1 likes
  • music
  • 3743 Views
  • 3 replies
  • 1 likes

Spotify Artist issue

Hi, I'm an artist and my spotify shows all of my current music (which is good). The problem is, when I try to make a custom playlist for my followers to check out:#1- it's made under my spotify account name, not my artist name#2- it's not allowing me...

  • Regular
  • Hi, I'm an artist and my spotify shows all of my current music (which is good). The problem is, when I try to make a custom playlist for my followers to check out: #1- it's made under my spotify acc...
  • 159 Views
  • 0 replies
  • 0 likes
  • Web Player
  • 159 Views
  • 0 replies
  • 0 likes