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Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

  • Moderator
  • Moderator
  • Amatharis
  • Newbie
  • 8045 Views
  • 56 replies
  • 7 likes
  • Other
  • 8045 Views
  • 56 replies
  • 7 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • のぞみ
  • Visitor
  • 19364 Views
  • 9 replies
  • 2 likes
  • Other
  • 19364 Views
  • 9 replies
  • 2 likes

Solved!! None of Taylor Swift's songs are showing up in playlists - WHY?

Apparently all of Taylor Swift's catalogue have disappeared from playlists or the ability to play them through her Artist page - this is day THREE of this issue! Why is no one talking about it/fixing it?!?!

  • Regular
  • Apparently all of Taylor Swift's catalogue have disappeared from playlists or the ability to play them through her Artist page - this is day THREE of this issue! Why is no one talking about it/fixing...
  • Indicat
  • Visitor
  • 7320 Views
  • 10 replies
  • 0 likes
  • 7320 Views
  • 10 replies
  • 0 likes

Superuser Contribution Skipping back 15 seconds on episodes

My Question or IssueI don’t have premium, so if possible I search for the song I want as a podcast episode and add it to a playlist where I re-add it to get hours of playtime. (I’m not sure if that’s causing it, though)I started noticing that wheneve...

  • Regular
  • My Question or Issue I don’t have premium, so if possible I search for the song I want as a podcast episode and add it to a playlist where I re-add it to get hours of playtime. (I’m not sure if that...
  • AlejaR
  • Moderator
  • 614 Views
  • 8 replies
  • 0 likes
  • music
    Other
  • 614 Views
  • 8 replies
  • 0 likes

Superuser Contribution [Mobile] Play from folder feature removed

Hi there - it's great that we can play/ shuffle a folder on a desktop but really annoying that you can't on an iphone (you used to be able to). For example I have a folder with hundreds of jazz playlists inside - I used to be able to shuffle that fol...

  • Newbie
  • Hi there - it's great that we can play/ shuffle a folder on a desktop but really annoying that you can't on an iphone (you used to be able to). For example I have a folder with hundreds of jazz playl...
  • AlejaR
  • Moderator
  • 121 Views
  • 1 replies
  • 0 likes
  • Other
  • 121 Views
  • 1 replies
  • 0 likes

Superuser Contribution Change episode cover art after publish

I uploaded all my episodes as well as thumbnails.Now I need to change a few of the thumbnail images for several episodes.I do not see anywhere that I can replace the cover art of a published episode.Is it possible to update the thumbnail for each epi...

  • Visitor
  • I uploaded all my episodes as well as thumbnails. Now I need to change a few of the thumbnail images for several episodes. I do not see anywhere that I can replace the cover art of a published epis...
  • MihailY
  • Moderator
  • 1536 Views
  • 1 replies
  • 0 likes
  • 1536 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Is Spotify expanding into new markets or adding new subscription features?

Dear all,I hope this letter finds you well. I am writing to express my interest and curiosity regarding Spotify's plans for expansion into new markets and the introduction of new subscription models or features.As an avid user of Spotify, I have been...

  • Casual Listener
  • Dear all, I hope this letter finds you well. I am writing to express my interest and curiosity regarding Spotify's plans for expansion into new markets and the introduction of new subscription model...
  • Libba
  • Casual Listener
  • 636 Views
  • 3 replies
  • 0 likes
  • music
    Other
  • 636 Views
  • 3 replies
  • 0 likes

Superuser Contribution Song time display missing & autoplay issues in vehicle

My Spotify won’t autoplay on occasion when connecting to my vehicle via Bluetooth. I have to close out the app and reload it. As you can see from the picture, it doesn’t have a song time or bar to “fast-forward” through the song.

  • Regular
  • My Spotify won’t autoplay on occasion when connecting to my vehicle via Bluetooth. I have to close out the app and reload it.  As you can see from the picture, it doesn’t have a song time or bar...
  • Maria
  • Moderator
  • 580 Views
  • 11 replies
  • 0 likes
  • Other
  • 580 Views
  • 11 replies
  • 0 likes

Superuser Contribution Are we allowed to use the Spotify-logo?

We would like to promote our company's Spotify playlist to our customers. Are we allowed to use the Spotify logo for that?Thanks in advance.

  • Casual Listener
  • We would like to promote our company's Spotify playlist to our customers. Are we allowed to use the Spotify logo for that? Thanks in advance.
  • harmears
  • Visitor
  • 24778 Views
  • 17 replies
  • 0 likes
  • Other
  • 24778 Views
  • 17 replies
  • 0 likes

Superuser Contribution Plagiarism?

As I saw pointed out in other posts, Spotify's method of reporting possible copyright infringement, as of yet, doesn't allow for users to report if they're not affiliated with whoever owns the copyright. So, I can't submit this through the form, but ...

  • Newbie
  • As I saw pointed out in other posts, Spotify's method of reporting possible copyright infringement, as of yet, doesn't allow for users to report if they're not affiliated with whoever owns the copyri...
  • Novy
  • Moderator
  • 184 Views
  • 1 replies
  • 0 likes
  • Other
  • 184 Views
  • 1 replies
  • 0 likes

Superuser Contribution how to make playlists private on the web browser interface?

How to make playlists private on the web browser interface?I already checked on my account, my playlists but I can't find any option to change that. I also checked for an option on Preferences, but on the Web Intreface there is only Settings with 2 o...

  • Regular
  • How to make playlists private on the web browser interface? I already checked on my account, my playlists but I can't find any option to change that. I also checked for an option on Preferences, but...
  • Novy
  • Moderator
  • 216 Views
  • 1 replies
  • 0 likes
  • 216 Views
  • 1 replies
  • 0 likes

Superuser Contribution Offline is not an option in settings. It used to be there, where is it?

The settings screen options are completely different some of the tine. How do I find my offline setting option??

  • Visitor
  • The settings screen options are completely different some of the tine. How do I find my offline setting option??
  • Ivelina
  • Moderator
  • 287 Views
  • 1 replies
  • 0 likes
  • 287 Views
  • 1 replies
  • 0 likes

Superuser Contribution Streaming my music on repeat for an art exhibition

Hi, I have an art exhibition and I want there to be my music. Can I get in trouble for leaving my album on repeat for this purpose for several hours a day? Thanks.

  • Newbie
  • Hi, I have an art exhibition and I want there to be my music. Can I get in trouble for leaving my album on repeat for this purpose for several hours a day?   Thanks.
  • Vasil
  • Moderator
  • 183 Views
  • 1 replies
  • 0 likes
  • Other
  • 183 Views
  • 1 replies
  • 0 likes

Superuser Contribution summer internship

I have filled out the 2024 Summer Marketing Internship (in NYC) multiple times already and each time I click submit nothing happens. I have filled out everything I am prompted to fill in for the application--I also included a resume and cover letter ...

  • Casual Listener
  • I have filled out the 2024 Summer Marketing Internship (in NYC) multiple times already and each time I click submit nothing happens. I have filled out everything I am prompted to fill in for the appl...
  • BJeff1928
  • Regular
  • 5505 Views
  • 67 replies
  • 2 likes
  • Other
  • 5505 Views
  • 67 replies
  • 2 likes

Superuser Contribution [AppleTV] can not skip song or go back from Control Center

PlanPremiumCountryHong KongDeviceAppleTV A2843(128GB)Operating SystemtvOS 17.4 My Question or IssueI’m on the latest Apple TV OS. I’ve noticed that I can skip song or go back to previous song when I’m playing Apple Music or podcast, however, I notice...

  • Casual Listener
  • Plan Premium Country Hong Kong Device AppleTV A2843(128GB) Operating System tvOS 17.4   My Question or Issue I’m on the latest Apple TV OS. I’ve noticed that I can skip song or go back...
  • Ivelina
  • Moderator
  • 197 Views
  • 1 replies
  • 0 likes
  • TV
  • 197 Views
  • 1 replies
  • 0 likes

Superuser Contribution Next Track button not working correctly on windows 11

PlanPremiumCountryUnited StatesDeviceAsus LaptopOperating SystemWindows 11 My Question or IssueMy dedicated next track media button is only skipping five seconds every time its clicked and can be held down for it to rapidly skip time through songs. I...

  • Casual Listener
  • Plan Premium Country United States Device Asus Laptop Operating System Windows 11   My Question or Issue My dedicated next track media button is only skipping five seconds every time i...
  • Eni
  • Moderator
  • 588 Views
  • 4 replies
  • 0 likes
  • music
  • 588 Views
  • 4 replies
  • 0 likes

Solved!!Superuser Contribution I keep getting 'Something went wrong. Try reloading the page' whenever I log in on web player

PlanFreeCountryUKDeviceHuawei Matebook D14Operating SystemWindows 10 My Question or IssueWhen I'm not signed in everything works fine, but it says something went wrong when I am signed in. Previously, I've only been able to play playlist from the hom...

  • Casual Listener
  • Plan Free Country UK Device Huawei Matebook D14 Operating System Windows 10   My Question or Issue When I'm not signed in everything works fine, but it says something went wrong when I...
  • Charlottemedina
  • Visitor
  • 14677 Views
  • 8 replies
  • 0 likes
  • 14677 Views
  • 8 replies
  • 0 likes

Superuser Contribution [Desktop][Podcasts] NPR News Now

I don't know why I can't find the NPR News Now podcast. I listen to this every day and simply cannot locate it today. If Spotify got rid of this podcast, then I'll have to go elsewhere to find it, and I may just stay where I land. Thoroughly frustrat...

  • Visitor
  • I don't know why I can't find the NPR News Now podcast. I listen to this every day and simply cannot locate it today.   If Spotify got rid of this podcast, then I'll have to go elsewhere to fi...
  • FeedMyEars
  • Regular
  • 906 Views
  • 10 replies
  • 0 likes
  • Desktop
    Podcasts
  • 906 Views
  • 10 replies
  • 0 likes

how do I download offline without premium

I cannot find the button for downloading offline then when I'm listening offline it says to download the song or playlist to listen offline

  • Visitor
  • I cannot find the button for downloading offline then when I'm listening offline it says to download the song or playlist to listen offline
  • Anyk17
  • Spotify Star
  • 298 Views
  • 1 replies
  • 0 likes
  • 298 Views
  • 1 replies
  • 0 likes

Superuser Contribution Apple TV / tvOS – streaming quality choice

PlanPremiumCountry DeviceApple TV 4KOperating Systemtvos My Question or IssueSpotify's tvOS app has many flaws and this one bothers me the most. You cannot even choose the streaming quality. It's set permanently to reportedly 160kbps, which is laugha...

  • Regular
  • Plan Premium Country   Device Apple TV 4K Operating System tvos   My Question or Issue Spotify's tvOS app has many flaws and this one bothers me the most.   You cannot...
  • jromen
  • Casual Listener
  • 4700 Views
  • 11 replies
  • 32 likes
  • TV
  • 4700 Views
  • 11 replies
  • 32 likes

Solved!!Superuser Contribution Alexa Spotify Skill - can't connect due to geographical restrictions

PlanPremium DuoCountryRomaniaDeviceAndroid Hi, I'm trying to add the spotify skill to the Alexa App.Both, the Amazon account and Spotify are on Romania and I'm paying premium accounts for both. (I saw a solution on the forums to change the location t...

  • Casual Listener
  • Plan Premium Duo Country Romania Device Android   Hi, I'm trying to add the spotify skill to the Alexa App. Both, the Amazon account and Spotify are on Romania and I'm paying premium acc...
  • doo9
  • Casual Listener
  • 28307 Views
  • 8 replies
  • 0 likes
  • Connect
  • 28307 Views
  • 8 replies
  • 0 likes

The “video” function has disappeared in the application

The “video” function has disappeared in the application and they are not shown, and the pictures have become of poor quality, what could be the reason for this? Although the Canvas function itself exists and it supposedly works, it doesn’t work

  • Visitor
  • The “video” function has disappeared in the application and they are not shown, and the pictures have become of poor quality, what could be the reason for this? Although the Canvas function itself ex...
  • osornios
  • Spotify Star
  • 158 Views
  • 1 replies
  • 0 likes
  • 158 Views
  • 1 replies
  • 0 likes