Help Wizard

Step 1

NEXT STEP

Other (Podcasts, Partners, etc.)

Get help with Podcasts, Web Player, Sonos, Playlists, Tracks and more!

Start a topic

Forum Posts

Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • SophieandtheKids
  • Visitor
  • 1642 Views
  • 16 replies
  • 6 likes
  • Other
  • 1642 Views
  • 16 replies
  • 6 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 17606 Views
  • 8 replies
  • 1 likes
  • Other
  • 17606 Views
  • 8 replies
  • 1 likes

Superuser Contribution Key board play button adjustment

Hey guys! I have a little bit of a wierd situation. Here's what's happening...I open up Spotify and will be working on a project or playing a game. A song comes up that i don't like or I need to answer a call so I need to pause the music. On my key b...

  • Casual Listener
  • Hey guys! I have a little bit of a wierd situation. Here's what's happening... I open up Spotify and will be working on a project or playing a game. A song comes up that i don't like or I need to an...
  • stabash12
  • Casual Listener
  • 949 Views
  • 5 replies
  • 0 likes
  • 949 Views
  • 5 replies
  • 0 likes

Solved!! Only shuffle on Windows phone despite Premium

Hi. After a recent update to the app on Windows Phone 8.1 the only option appears to be shuffle play. It is no use to press the button and there appears to be no way to change this to regular, linear playing. Is there a way around this? I have tried ...

  • Casual Listener
  • Hi. After a recent update to the app on Windows Phone 8.1 the only option appears to be shuffle play. It is no use to press the button and there appears to be no way to change this to regular, linear...
  • deniseespinheir
  • Newbie
  • 3705 Views
  • 20 replies
  • 1 likes
  • WP 8
  • 3705 Views
  • 20 replies
  • 1 likes

Waze

So on my tablet is an option to stop turn off Waze ads was wondering when that is going to make it to the phone version. I use maps and will not change that. But the ad for Waze is very annoying and I don't really like stuff like ads being pushed in ...

  • Casual Listener
  • So on my tablet is an option to stop turn off Waze ads was wondering when that is going to make it to the phone version. I use maps and will not change that. But the ad for Waze is very annoying and ...
  • 416 Views
  • 0 replies
  • 3 likes
  • 416 Views
  • 0 replies
  • 3 likes

Solved!! Cant play an album, or any song from it

I've time waiting to listen a song on the album: If, from Mindless Self Indulgence.But every time I try to play it, I never can make it work. I would like to know what is happening

  • Casual Listener
  • I've time waiting to listen a song on the album: If, from Mindless Self Indulgence. But every time I try to play it, I never can make it work. I would like to know what is happening
  • Sebasty
  • Spotify Star
  • 785 Views
  • 5 replies
  • 0 likes
  • Web Player
    Windows
  • 785 Views
  • 5 replies
  • 0 likes

No playlists on Spotify on Roku -- Why do I want Spotify on Roku, then?

I just purchased the Family Premium because I was trying to get my playlist to show on my Spotify on Roku. No where was I notified that playlists were not an option available on Spotify/Roku. What do I do now?

  • Casual Listener
  • I just purchased the Family Premium because I was trying to get my playlist to show on my Spotify on Roku.  No where was I notified that playlists were not an option available on Spotify/Roku. ...
  • 232 Views
  • 0 replies
  • 0 likes
  • 232 Views
  • 0 replies
  • 0 likes

Cdbaby Spotify

Yes hi i noticed that my spotify says i have 898 monthy listeners but i am not seeing the streams to reflect that on my Cdbaby page...is there a delay in streams being acknowledged on Spotify and to Cdbaby?

  • Newbie
  • Yes hi i noticed that my spotify says i have 898 monthy listeners but i am not seeing the streams to reflect that on my Cdbaby page...is there a delay in streams being acknowledged on Spotify and to ...
  • MattSuda
  • Spotify Star
  • 536 Views
  • 1 replies
  • 0 likes
  • music
  • 536 Views
  • 1 replies
  • 0 likes

Playstation4 cannot apply premium

I purchased spotify premium via the ps music $19NTD for 3month. Then I download ps4 spotify app and log in. However, my account is not premium. I try to log in via website and check my account. It is still not premium.I checked my premium. The expiry...

  • Newbie
  • I purchased spotify premium via the ps music $19NTD for 3month. Then I download ps4 spotify app and log in. However, my account is not premium. I try to log in via website and check my account. It is...
  • 304 Views
  • 0 replies
  • 0 likes
  • 304 Views
  • 0 replies
  • 0 likes

Marantz SR5008 Playlists 10+ Minutes to Load, then Incomplete

I have a Marantz SR5008 AV receiver which has Spotify on it. For the last few months, every time I attempt to access playlists, the receiver will freeze for about 10-15 minutes before finally loading. Unfortunately, after the excessive load time, the...

  • Newbie
  • I have a Marantz SR5008 AV receiver which has Spotify on it. For the last few months, every time I attempt to access playlists, the receiver will freeze for about 10-15 minutes before finally loading...
  • mulleady
  • Casual Listener
  • 503 Views
  • 1 replies
  • 0 likes
  • Marantz
  • 503 Views
  • 1 replies
  • 0 likes

borrar alfunos temas

Buenas queria saber cómo realizo el reseteo o borrar algunos temas ya que no tengo lugar para descargar mas.

  • Newbie
  • Buenas queria saber cómo realizo el reseteo o borrar algunos temas ya que no tengo lugar para descargar mas.
  • 225 Views
  • 0 replies
  • 0 likes
  • 225 Views
  • 0 replies
  • 0 likes

Cannot open open.spotify.com nor play.spotify.com links in desktop app

Links to open.spotify.com and play.spotify.com open the web player on Google Chrome. There is no "Settings" tab in the web player, and going to https://open.spotify.com/settings just redirects to https://open.spotify.com/settings/account, which in tu...

  • Newbie
  • Links to open.spotify.com and play.spotify.com open the web player on Google Chrome. There is no "Settings" tab in the web player, and going to https://open.spotify.com/settings just redirects to htt...
  • 787 Views
  • 0 replies
  • 1 likes
  • Web Player
    Windows
  • 787 Views
  • 0 replies
  • 1 likes

Onkyo TX NR 609 Playlist not refreshing

HiI have an Onkyo TX NR 609 that up until recently has been running Spotify without a problem. Recently I noticed that one of the Spotify playlist to which I subscribe (Discover Weekly) does not appear. In its place the list just has an entry marked ...

  • Newbie
  • Hi I have an Onkyo TX NR 609 that up until recently has been running Spotify without a problem.  Recently I noticed that one of the Spotify playlist to which I subscribe (Discover Weekly) does ...
  • Coolcnor
  • Newbie
  • 1659 Views
  • 6 replies
  • 0 likes
  • Onkyo
  • 1659 Views
  • 6 replies
  • 0 likes

Radio Button Missing

Radio button still missing in the HTML5 player at open.spotify.com. Button shows up in the Flash player at https://play.spotify.com/radio

  • Casual Listener
  • Radio button still missing in the HTML5 player at  open.spotify.com. Button shows up in the Flash player at  https://play.spotify.com/radio   
  • 312 Views
  • 0 replies
  • 0 likes
  • Mac
    Web Player
  • 312 Views
  • 0 replies
  • 0 likes

Another Spotify connect issue

I recently changed from iPhone to the new Samsung S8 ever since then none of my devices (phone, ipad, and iMac) will connect to the Denon amp using Spotify connect. If the amp is off then it appears in the device list, selecting it switches on the am...

  • Casual Listener
  • I recently changed from iPhone to the new Samsung S8 ever since then none of my devices (phone, ipad, and iMac) will connect to the Denon amp using Spotify connect. If the amp is off then it appears ...
  • TheHandsomeDog
  • Casual Listener
  • 303 Views
  • 1 replies
  • 1 likes
  • Denon
  • 303 Views
  • 1 replies
  • 1 likes

Spotify HiFi & Spotify Connect

Hi, Will Spotify HiFi be supported by existing spotify connect devices? Will we need to purchase new Spotify Connect devices to make use of the quality provided by Spotify HiFi? I'm hoping that the existing Spotify Connect specifications for hardware...

  • Newbie
  • Hi,   Will Spotify HiFi be supported by existing spotify connect devices?  Will we need to purchase new Spotify Connect devices to make use of the quality provided by Spotify HiFi?  ...
  • 527 Views
  • 0 replies
  • 5 likes
  • 527 Views
  • 0 replies
  • 5 likes

facebookfreunde werden nicht angezeigt

Habe meine spotify app auf meinem Windows Phone mit Facebook verbunden. Die app zeigt mir allerdings keine facebookfreunde an, unter der rubrick Facebook steht weiterhin "hier ist zurzeit nichts"Wie komme ich jetzt dazu leuten zu folgen vorzugsweise ...

  • Newbie
  • Habe meine spotify app auf meinem Windows Phone mit Facebook verbunden. Die app zeigt mir allerdings keine facebookfreunde an, unter der rubrick Facebook steht weiterhin "hier ist zurzeit nichts" Wi...
  • Schö_Ni
  • Newbie
  • 1525 Views
  • 1 replies
  • 0 likes
  • 1525 Views
  • 1 replies
  • 0 likes

Spotify don´t delete your musics

when I don´t want to listen the "old" musica I just delete but the Spotify don´t complete the action and I can´t delete this musics again, its only there and they don´t want to respect my decision.

  • Newbie
  • when I don´t want to listen the "old" musica I just delete but the Spotify don´t complete the action and I can´t delete this musics again, its only there and they don´t want to respect my decision.
  • 218 Views
  • 0 replies
  • 0 likes
  • Web Player
  • 218 Views
  • 0 replies
  • 0 likes

Up next/play queue option missing

Something weird's happened - I've been listening to Spotify web player at work (Google Chrome, PC) and the option to queue up songs seems to have disappeared from one minute to the next. In fact the whole web player looks different, including the sea...

  • Regular
  • Something weird's happened - I've been listening to Spotify web player at work (Google Chrome, PC) and the option to queue up songs seems to have disappeared from one minute to the next. In fact the ...
  • user-removed
  • Not applicable
  • 1978 Views
  • 8 replies
  • 9 likes
  • Web Player
    Windows
  • 1978 Views
  • 8 replies
  • 9 likes

Get Spotify Premium

Do you have any promotions now? If so, can I pay thru a bayad center like Mlhuiller or Palawan? Thank you

  • Casual Listener
  • Do you have any promotions now? If so, can I pay thru a bayad center like Mlhuiller or Palawan? Thank you
  • OptimuzKrice
  • Roadie
  • 436 Views
  • 3 replies
  • 0 likes
  • Connect
  • 436 Views
  • 3 replies
  • 0 likes

[Web Player][Bug] Can't play Daily Mixes

Setup: Chrome Mac 58.0.3029.110 (64-bit) URL: https://open.spotify.com/daily-mix-hub Bug: The Daily Mixes can't be played with the new HTML5 player

  • Visitor
  • Setup: Chrome Mac 58.0.3029.110 (64-bit)   URL: https://open.spotify.com/daily-mix-hub   Bug: The Daily Mixes can't be played with the new HTML5 player &n...
  • 420 Views
  • 0 replies
  • 1 likes
  • Web Player
  • 420 Views
  • 0 replies
  • 1 likes