Help Wizard

Step 1

NEXT STEP

Other (Podcasts, Partners, etc. )

Get help with Podcasts, Web Player, Sonos, Playlists, Tracks and more!

Start a topic

Forum Posts

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 14237 Views
  • 8 replies
  • 1 likes
  • Other
  • 14237 Views
  • 8 replies
  • 1 likes

Marantz M-CR610 Won't Connect (06.12.2016)

Trying to connect this morning to Spotify from Marantz unit (MCR-610), does not login. The display show this Message: "there was a problem connecting to spotify". There was no problems with other devices (iOS app, desktop). Are there any known issues...

  • Newbie
  • Trying to connect this morning to Spotify from Marantz unit (MCR-610), does not login. The display show this Message: "there was a problem connecting to spotify". There was no problems with other dev...
  • 502 Views
  • 0 replies
  • 0 likes
  • Login
  • 502 Views
  • 0 replies
  • 0 likes

Play Button on Album in Artist View behaves wrong

Hi, this might be bug When on an Artist View and i click on the "Play" Button on the Album cover of one of the albums, i expect that album to be played.If i have shuffle activated, for me it would be logical to shuffle through the songs of that parti...

  • Newbie
  • Hi, this might be bug   When on an Artist View and i click on the "Play" Button on the Album cover of one of the albums, i expect that album to be played. If i have shuffle activated, fo...
  • 175 Views
  • 0 replies
  • 0 likes
  • Web Player
    Windows
  • 175 Views
  • 0 replies
  • 0 likes

Superuser Contribution Spotify on Windows 10 Phone

Hi, I recently got a Windows Mobile for work because my Android phone died. So I have Spotify on my Windows Phone for when i am driving or listening at work but the app is so buggy and slow, so while it’s playing it will stop and i have to go into th...

  • Regular
  • Hi,   I recently got a Windows Mobile for work because my Android phone died. So I have Spotify on my Windows Phone for when i am driving or listening at work but the app is so buggy and slow,...
  • jcplayer
  • Regular
  • 867 Views
  • 10 replies
  • 1 likes
  • 867 Views
  • 10 replies
  • 1 likes

Solved!! Missing songs in ESM - Electronic Study Music playlist

Playlist name: ESM - Electronic Study MusicCreated by : SpotifyProblem Describe: This is my most favourite playlist in Spotify, but happened last few days tons of tracks in this playlist has gone missing. From 50 to 60+ tracks and now left only 12 in...

  • Casual Listener
  • Playlist name: ESM - Electronic Study Music Created by : Spotify Problem Describe: This is my most favourite playlist in Spotify, but happened last few days tons of tracks in this playlis...
  • Ntj1023
  • Casual Listener
  • 1682 Views
  • 17 replies
  • 6 likes
  • Music
  • 1682 Views
  • 17 replies
  • 6 likes

Is there any way to get this updated?

I want the picture for my Discover Weekly to change, but i cant find out how to change it. Its not my current profile picture anymore. I just dont want to see that picture anymore, it physically hurts me.

  • Newbie
  • I want the picture for my Discover Weekly to change, but i cant find out how to change it.  Its not my current profile picture anymore. I just dont want to see that picture anymore, it physicall...
  • kbrooksc
  • Community Legend
  • 251 Views
  • 2 replies
  • 0 likes
  • 251 Views
  • 2 replies
  • 0 likes

Spotify not launcing after Win 10 Mobile Anniversary Update

Hi - I'm getting the message..."errorThe audio could not be started. Please restart the application" when I launch the app on my Lumia 950XL after I upgraded with the Windows 10 Mobile Anniversary update. I've seen others report this on other forums ...

  • Casual Listener
  • Hi - I'm getting the message... "error The audio could not be started. Please restart the application"   when I launch the app on my Lumia 950XL after I upgraded with the Windows 10 Mobile A...
  • trbryant
  • Casual Listener
  • 798 Views
  • 9 replies
  • 1 likes
  • WP
  • 798 Views
  • 9 replies
  • 1 likes

Superuser Contribution Ps4 link trouble

How do you unlink your spotify account on a ps4 that you dont have that way you can link it to a different ps4?

  • Newbie
  • How do you unlink your spotify account on a ps4 that you dont have that way you can link it to a different ps4?
  • Knucklehead66
  • Newbie
  • 389 Views
  • 2 replies
  • 1 likes
  • 389 Views
  • 2 replies
  • 1 likes

Ciao, sono falciani luciano un cantautore di Cesena,Lucio , se volete potrete ascoltare 55 brani

http://open.spotify.com/user/21exihpzzei25x6ssenbveyey/playlist/10uX1Gt82yvezcUZsgGc01https://play.spotify.com/album/5IrVBM6ju0OebW34D7Qero Ciao, sono Lucio e spero Che i miei brani vi piacciano, Sono 55 canzoni una raccolta dei miei 8 album 2009/201...

  • Gig Goer
  • http://open.spotify.com/user/21exihpzzei25x6ssenbveyey/playlist/10uX1Gt82yvezcUZsgGc01https://play.spotify.com/album/5IrVBM6ju0OebW34D7Qero   Ciao, sono Lucio e spero Che i miei brani vi piaccia...
  • 117 Views
  • 0 replies
  • 0 likes
  • Web Player
  • 117 Views
  • 0 replies
  • 0 likes

Update of Spotify for Samsung Smart TV?

Hello there, will there be any updates to the Samsung Smart TV version of Spotify? I would love it to have Connect functionality, so that I could control it from desktop/phone. Also, it's missing the "Browse" screen with all the Genres & Moods lists....

  • Newbie
  • Hello there, will there be any updates to the Samsung Smart TV version of Spotify?   I would love it to have Connect functionality, so that I could control it from desktop/phone. Also, i...
  • hakham
  • Newbie
  • 1393 Views
  • 2 replies
  • 2 likes
  • 1393 Views
  • 2 replies
  • 2 likes

Broadway Category to "Genres & Moods?"

I am wondering if there is any way to recomend or add a new category for the "Genres & Moods" list or any other list of its type. I believe that a Broadway or Musical Theatre category would be very nice as it doesn't really fit into the other areas.

  • Casual Listener
  • I am wondering if there is any way to recomend or add a new category for the "Genres & Moods" list or any other list of its type. I believe that a Broadway or Musical Theatre category would be ve...
  • PotionMaster
  • Casual Listener
  • 302 Views
  • 2 replies
  • 3 likes
  • Other
  • 302 Views
  • 2 replies
  • 3 likes

Google Home - Spotify Playlists

I created a playlist in Spotify. Then said: Play "my list" on Google Home. Google says ok and then plays only the first few bars of each song. What am I doing wrong? Also when I say Ok Google "stop" it only stops for the one song and goes to the next...

  • Newbie
  • I created a playlist in Spotify. Then said: Play "my list" on Google Home. Google says ok and then plays only the first few bars of each song. What am I doing wrong? Also when I say Ok Google "stop" ...
  • 276 Views
  • 0 replies
  • 0 likes
  • 276 Views
  • 0 replies
  • 0 likes

Playlists made public not appearing for followers to access via mobile device

Is this an issue between desktop/mobile or between free and paid accounts, or what? Also, is there a way to get songs from local files(imported from itunes) to appear (and play) in the public playlist that others access? Thanks in advance.springcreek...

  • Music Fan
  • Is this an issue between desktop/mobile or between free and paid accounts, or what?   Also, is there a way to get songs from local files(imported from itunes) to appear (and play) in the publi...
  • 209 Views
  • 0 replies
  • 0 likes
  • Other
  • 209 Views
  • 0 replies
  • 0 likes

Song clips on facebook. Count as plays?

Hey!Wasn't totally sure where to post this, hope this is ok.I was wondering. Does playing the 30-second song clips on facebook (song links) count in the amount of plays a track has on spotify? Anyone know?Thanks!

  • Newbie
  • Hey! Wasn't totally sure where to post this, hope this is ok. I was wondering. Does playing the 30-second song clips on facebook (song links) count in the amount of plays a track has on spotify? ...
  • 230 Views
  • 0 replies
  • 0 likes
  • Web Player
  • 230 Views
  • 0 replies
  • 0 likes

Can't connect over cellular on Windows phone

Windows phone 10 app works fine over wifi but once I go to a cellular connection it says that spotify is offline. Offline mode has not been turned on.This happened on a lumia 930 and now happens the same way on a lumia 950XL Thanks for any help

  • Casual Listener
  • Windows phone 10 app works fine over wifi but once I go to a cellular connection it says that spotify is offline. Offline mode has not been turned on. This happened on a lumia 930 and now happens th...
  • bravedonut
  • Casual Listener
  • 357 Views
  • 2 replies
  • 1 likes
  • 357 Views
  • 2 replies
  • 1 likes

Some local files will not play through Tap/Alexa playlist

I am trying to play a Spotify playlist through Amazon Tap (Alexa) using the iPhone app. If I connect directly to the Tap through "Spotify Connect", many of my local files will not play through the Tap. If I try to pick a certain song directly through...

unnamed.png
  • Regular
  • I am trying to play a Spotify playlist through Amazon Tap (Alexa) using the iPhone app.  If I connect directly to the Tap through "Spotify Connect", many of my local files will not play through ...
  • 1013 Views
  • 0 replies
  • 1 likes
  • Connect
  • 1013 Views
  • 0 replies
  • 1 likes

Song skipping first few secounds

Hi,I recently bought a Vizio D40u and tried the Spotify app, When I want to play a song in my playlist I noticed the first 2~ secounds skipped, I tried waiting just in case I was loading and replaying it but it never fixed, I tried other songs an it ...

  • Regular
  • Hi, I recently bought a Vizio D40u and tried the Spotify app, When I want to play a song in my playlist I noticed the first 2~ secounds skipped, I tried waiting just in case I was loading and replay...
  • CoopersTroopers
  • Regular
  • 378 Views
  • 7 replies
  • 0 likes
  • 378 Views
  • 7 replies
  • 0 likes

Discover Weekly - international songs due to hidden playlists?

Hi All For some time, my discover weekly playlist has always had a few Latin American songs in it, despite me not speaking Spanish or being a follower of this music. Since Your Daily Mix, this hasn't been an issue for me, but today having found an ap...

  • Newbie
  • Hi All   For some time, my discover weekly playlist has always had a few Latin American songs in it, despite me not speaking Spanish or being a follower of this music.   Since Your Dail...
  • 254 Views
  • 0 replies
  • 0 likes
  • Other
  • 254 Views
  • 0 replies
  • 0 likes

Improve, "Behind the Lyrics"

Hey there Spotify R&D. You've made a good start w/your Behind the Lyrics feature. Now please improve on it. Please follow Pandora's lead and: 1) Improve the access system so people who don't want want it don't inadvertently swipe into it (I see lots ...

  • Newbie
  • Hey there Spotify R&D.  You've made a good start w/your Behind the Lyrics feature.  Now please improve on it.  Please follow Pandora's lead and: 1) Improve the access system so peo...
  • 131 Views
  • 0 replies
  • 0 likes
  • 131 Views
  • 0 replies
  • 0 likes

Artists tab only showing "followed" artists.

Ever since the web player update the only artists showing up in the artists tab are the ones that I'm following. Is this going to be another backwards "feature" that makes things more difficult for people who use your service or is there a fix planne...

  • Casual Listener
  • Ever since the web player update the only artists showing up in the artists tab are the ones that I'm following. Is this going to be another backwards "feature" that makes things more difficult for p...
  • 159 Views
  • 0 replies
  • 2 likes
  • Web Player
  • 159 Views
  • 0 replies
  • 2 likes

Play track for few seconds before playing next Spotify web player

I have noticed that I am now redirect to open.spotify instead of play.spotify and I am having problems with playback. Randomly it will reach a song play it for 5 seconds then switch to the next (Says "Oooops, something went wrong with the playback.")...

  • Newbie
  • I have noticed that I am now redirect to open.spotify instead of play.spotify and I am having problems with playback. Randomly it will reach a song play it for 5 seconds then switch to the next (Says...
  • 182 Views
  • 0 replies
  • 1 likes
  • Web Player
  • 182 Views
  • 0 replies
  • 1 likes