Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Other (Podcasts, Partners, etc.)

Get help with Podcasts, Web Player, Sonos, Playlists, Tracks and more!

Start a topic

Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

Moderator

AShipley

Visitor

28305 Views

152 replies

14 likes

Other
  • 28305 Views
  • 152 replies
  • 14 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

Regular

のぞみ

Visitor

23839 Views

9 replies

2 likes

Other
  • 23839 Views
  • 9 replies
  • 2 likes

Will there ever be a libspotify replacement ?

Hi,In the beginning, you provided libspotify API which was really useful and is the main reason why I choose Spotify over other streaming services.However, libspotify is not supported since years and it contains a lot of bugs.In addition, it has been...

Casual Listener

Hi, In the beginning, you provided libspotify API which was really useful and is the main reason why I choose Spotify over other streaming services. However, libspotify is not supported since years...

Bongoernem

Casual Listener

1859 Views

3 replies

22 likes

Connect
Other
  • 1859 Views
  • 3 replies
  • 22 likes

Chromebook online option

Hi guys, I'm considering buying a chromebook. I have one doubt: if I choose not to have any song downloaded on the computer, will the same option be applied automatically to my phone?So, basically... can I have my playlist downloaded on my phone but ...

Newbie

Hi guys,   I'm considering buying a chromebook. I have one doubt: if I choose not to have any song downloaded on the computer, will the same option be applied automatically to my phone? So, b...

281 Views

0 replies

0 likes

  • 281 Views
  • 0 replies
  • 0 likes

Please make Spotify compatible with my car

Please join with the car companies to get Spotify included in the radio options along with Pandora and Sirius XM, etc.I just bought a 2013 Buick and in the dash settings it is bluetooth compatible, and I can connect to Pandora radio but there's no op...

Newbie

Please join with the car companies to get Spotify included in the radio options along with Pandora and Sirius XM, etc. I just bought a 2013 Buick and in the dash settings it is bluetooth compatible,...

395 Views

0 replies

0 likes

  • 395 Views
  • 0 replies
  • 0 likes

Featured Browse shows suggestions from wrong timezone

I'm currently using Spotify Webplayer and find that the suggestions under Browse > Featured seem to be just slightly off. For example, it is currently 4pm but the header of the recommendations is "Wind Down With A Playlist." I have used this account ...

Newbie

I'm currently using Spotify Webplayer and find that the suggestions under Browse > Featured seem to be just slightly off. For example, it is currently 4pm but the header of the recommendations is ...

Cole64

Newbie

980 Views

1 replies

2 likes

  • 980 Views
  • 1 replies
  • 2 likes

Contra patrocínio de rodeios - Spotify Brasil

Minha sugestão é para que a Empresa Spotify não patrocine mais nenhum tipo rodeio no Brasil e no mundo, nenhum evento ou 'esporte' que cause danos aos animais. Com cada vez mais estudos e comentários de veterinários que expressam como os animais sofr...

Newbie

Minha sugestão é para que a Empresa Spotify não patrocine mais nenhum tipo rodeio no Brasil e no mundo, nenhum evento ou 'esporte' que cause danos aos animais. Com cada vez mais estudos e comentários...

jtrskaos

Casual Listener

1149 Views

1 replies

15 likes

  • 1149 Views
  • 1 replies
  • 15 likes

spotify family, only 1 member is working

hey, we signed up for spotify premium , my partner lost his bank card and so it went back to the free subscription, then when he got a new card it says his got premium back again, but i cant login on mine still, i was previously on there as a family ...

Newbie

hey, we signed up for spotify premium , my partner lost his bank card and so it went back to the free subscription, then when he got a new card it says his got premium back again, but i cant login on...

jarredmorley

Roadie

570 Views

1 replies

0 likes

Other
  • 570 Views
  • 1 replies
  • 0 likes

Amazon Echo Dot: Spotify Default Player Issue

Hi Folks, I've set Spotify (premium JP account) as my default music player in the Echo Dot Music settings. However, I still need to issue "Ask Spotify" or "... On Spotify" commands to get Alexa to play anything from Spotify. Failing to do so makes Al...

Casual Listener

Hi Folks,   I've set Spotify (premium JP account) as my default music player in the Echo Dot Music settings.   However, I still need to issue "Ask Spotify" or "... On Spotify" commands ...

fergusga

Casual Listener

13129 Views

29 replies

3 likes

Other
  • 13129 Views
  • 29 replies
  • 3 likes

Offline playback on Samsung Edge 3 not working

So a couple of months ago I bought the S3 Frontier watch for running purposes and installed Spotify right away. I downloaded my playlist and went out. In offline mode it plays the same song, no matter what song I pick, and it plays that song for abou...

Casual Listener

So a couple of months ago I bought the S3 Frontier watch for running purposes and installed Spotify right away. I downloaded my playlist and went out. In offline mode it plays the same song, no matte...

seht97

Casual Listener

471 Views

1 replies

0 likes

Samsung
  • 471 Views
  • 1 replies
  • 0 likes

BMW not connecting to iPhone after most recent update

Spotify previously woukd connect to BMW connected drive system with no problems and allow browsing and thumbnails to be displayed but now it does not shown in multimedia menu even after re plugging in lightning cable and restarting Spotify. This star...

Newbie

Spotify previously woukd connect to BMW connected drive system with no problems and allow browsing and thumbnails to be displayed but now it does not shown in multimedia menu even after re plugging i...

georgejolliffe

Casual Listener

1172 Views

4 replies

0 likes

Connect
  • 1172 Views
  • 4 replies
  • 0 likes

Amazon Fire Stick automatic volume adjusting

While using the Spotify App on my Amazon Firestick, the volume of all songs played is automatically adjusted throughout the songs, usually making them quiter during louder parts of the song. Sometimes the adjustments do not seen connected to the real...

Newbie

While using the Spotify App on my Amazon Firestick, the volume of all songs played is automatically adjusted throughout the songs, usually making them quiter during louder parts of the song. Sometime...

omnominous

Newbie

3274 Views

3 replies

9 likes

music
  • 3274 Views
  • 3 replies
  • 9 likes

Solved!! Samsung Smart Tv Premium Login

Hi have a samsung msart TV series 6, when I try to login it says I need a premium account for this device, I have a premium account so I can't see whats wrong, Has anybody else had this problem?

Visitor

Hi have a samsung msart TV series 6, when I try to login it says I need a premium account for this device, I have a premium account so I can't see whats wrong, Has anybody else had this problem?

Julesde89

Newbie

4873 Views

9 replies

0 likes

  • 4873 Views
  • 9 replies
  • 0 likes

Spotify changing song information, album artwork and sometimes the song!

I've had enough of this. I have had album artowrk change from the original album to things like club mix etc.. and now I have had a song, Comatose by Skillit, actually turn into a live edtition instead of the studio version I stared! Please fix this....

Visitor

I've had enough of this. I have had album artowrk change from the original album to things like club mix etc.. and now I have had a song, Comatose by Skillit, actually turn into a live edtition inste...

user-removed

Not applicable

7520 Views

8 replies

0 likes

  • 7520 Views
  • 8 replies
  • 0 likes

Error connecting to PlayStation Network (Erro ao conectar à PSN)

Looks like it's a pretty common error. Thing is, most of the common solutions involve unlinking my Spotify Account from my PSN Account, but I can't easily do that, since I actually bought Spotify Premium via PSN.So I'm pretty stuck there.Things I've ...

Casual Listener

Looks like it's a pretty common error. Thing is, most of the common solutions involve unlinking my Spotify Account from my PSN Account, but I can't easily do that, since I actually bought Spotify Pre...

marcuscintra

Casual Listener

1046 Views

1 replies

0 likes

  • 1046 Views
  • 1 replies
  • 0 likes

Web Player too many http requests on each song

Every new song that plays averages between 200-500 http requests. Way too much overhead. Looks like a combination of downloading the song, advertisements, and other tracking. Does anyone at Spotify think this is not optimal? The UI is nice but what's...

Newbie

Every new song that plays averages between 200-500 http requests. Way too much overhead. Looks like a combination of downloading the song, advertisements, and other tracking. Does anyone at Spotify t...

335 Views

0 replies

0 likes

  • 335 Views
  • 0 replies
  • 0 likes

Amazon Echo Plus

Just purchased the Amazon Echo Plus for my home. The unit is intended for the whole family to use. I have a Premium Family account and it looks like the Ego Plus will not recognize individual users on a Spotify Family Plan. Of course if I had a Amazo...

Newbie

Just purchased the Amazon Echo Plus for my home. The unit is intended for the whole family to use. I have a Premium Family account and it looks like the Ego Plus will not recognize individual users o...

792 Views

0 replies

0 likes

Other
  • 792 Views
  • 0 replies
  • 0 likes

Web player won't play music

I'm running the most recent version of Chrome, and attempting to use the web player to stream music while I'm at work. I know that there aren't firewall settings that would prevent the music from playing, and have confirmed with other coworkers that ...

Casual Listener

I'm running the most recent version of Chrome, and attempting to use the web player to stream music while I'm at work. I know that there aren't firewall settings that would prevent the music from pla...

collywobble

Casual Listener

968 Views

7 replies

1 likes

  • 968 Views
  • 7 replies
  • 1 likes

New web player not working (Chrome 59.0)

I use the web player to get around a firewall on my work computer. Starting today, I'm re-directed from play.spotify.com to the new web player at open.spotify.com, which doesn't work. I can navigate playlists/artists/albums, but nothing plays. No res...

Casual Listener

I use the web player to get around a firewall on my work computer. Starting today, I'm re-directed from play.spotify.com to the new web player at open.spotify.com, which doesn't work. I can navigate ...

icarian

Casual Listener

1248 Views

3 replies

1 likes

Web Player
  • 1248 Views
  • 3 replies
  • 1 likes

Solved!! BUG: Spotify Connect issues with new ps4 app.

Today I've noticed some issues with Spotify Connect. Steps to reproduce the issue: 1. Have Spotity desktop running. Music paused 1.0.8.59.gee82e7e62. Boot up PS4 and launch Spotify (just updated)3. Play Spotify top 100 playlist4. Hold down the playst...

Roadie

Today I've noticed some issues with Spotify Connect. Steps to reproduce the issue:   1. Have Spotity desktop running. Music paused 1.0.8.59.gee82e7e6 2. Boot up PS4 and launch Spotify (just u...

PiggySnake

Newbie

32932 Views

11 replies

1 likes

Connect
  • 32932 Views
  • 11 replies
  • 1 likes

Solved!! Spotify Connect: Denon Connection Loss (Network Restart)

hello, i have the following problem. Since few days i cannot use spotify connect to my denon receiver (4100w) anymore.The connection itself works and it plays music for 1 second, but immediately after connect it seems the receiver loses network conne...

Music Fan

hello, i have the following problem.  Since few days i cannot use spotify connect to my denon receiver (4100w) anymore. The  connection itself works and it plays music for 1 second, ...

zeair

Newbie

28813 Views

133 replies

3 likes

Connect
Denon
  • 28813 Views
  • 133 replies
  • 3 likes