Announcements

Other (Podcasts, Partners, etc. )

Get help with Podcasts, Web Player, Sonos, Playlists, Tracks and more!

Start a topic

Forum Posts

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 8647 Views
  • 8 replies
  • 0 likes
  • Other
  • 8647 Views
  • 8 replies
  • 0 likes

The Spotify application is not responding "No Storage Area found" error

The Spotify application is not responding. It doesn't even starts on my android. It gives me the error message: "No Storage Area found". But I have enough storage space available. Tried to reinstall the app and did a factory data reset on my phone bu...

  • Newbie
  • The Spotify application is not responding. It doesn't even starts on my android. It gives me the error message: "No Storage Area found". But I have enough storage space available. Tried to reinstall ...
  • 158 Views
  • 0 replies
  • 0 likes
  • Web Player
  • 158 Views
  • 0 replies
  • 0 likes

Playlist not displaying

I'm on firefox and I have windows 10 if that helps. Sometimes when the tab is refreshed, the playlist I was on when I refreshed won't display. Instead, it will be all black and completely blank. Other playlists will work fine, but the currently glitc...

  • Music Fan
  • I'm on firefox and I have windows 10 if that helps.   Sometimes when the tab is refreshed, the playlist I was on when I refreshed won't display. Instead, it will be all black and completely bl...
  • Ruruskadoo
  • Music Fan
  • 264 Views
  • 5 replies
  • 0 likes
  • Web Player
  • 264 Views
  • 5 replies
  • 0 likes

Family members

How do I get my family members that I added to the family plan .. They accepted the invite but they can't get on

  • Newbie
  • How do I get my family members that I added to the family plan .. They accepted the invite but they can't get on
  • kbrooksc
  • Community Legend
  • 119 Views
  • 1 replies
  • 0 likes
  • Web Player
  • 119 Views
  • 1 replies
  • 0 likes

Where can I check how much money did I have in an Spotify card?

Hi,My problem is that I receive a gift card of $300 pesos (Mexican money) and I used it with a promotion (this promotion was that you pay $9 and you receive 3 months free) so if I pay 9 pesos I'm supposed to have $291, right?

  • Newbie
  • Hi, My problem is that I receive a gift card of $300 pesos (Mexican money) and I used it with a promotion (this promotion was that you pay $9 and you receive 3 months free) so if I pay 9 pesos I'm s...
  • OviiiOne
  • Community Legend
  • 128 Views
  • 1 replies
  • 0 likes
  • Other
  • 128 Views
  • 1 replies
  • 0 likes

[Amazon Echo] Stopped working yesterday (german spotify account)

Hi there, since yesterday my Amazon Echo ain't playing any Music from Spotify. It worked perfectly fine before. Now the Echo doesn't show as connected device on my devices. Starting a Song via voice command doesnt work either. I got an german spotify...

  • Newbie
  • Hi there,   since yesterday my Amazon Echo ain't playing any Music from Spotify. It worked perfectly fine before. Now the Echo doesn't show as connected device on my devices. Starting a Song v...
  • 282 Views
  • 0 replies
  • 0 likes
  • Connect
    Other
  • 282 Views
  • 0 replies
  • 0 likes

Weekly discover playlist is not updating

Hi, Since this monday my weekly discover playlist is not updating properly. I'm having songs added 11 days ago I tryed loading it with different devices (Windows Desktop, OS,Android and Web Player) but it is the same old list.What should I do? Is it ...

  • Newbie
  • Hi, Since this monday my weekly discover playlist is not updating properly. I'm having songs added 11 days ago   I tryed loading it with different devices (Windows Desktop, OS,Android and Web ...
  • luapnodyl
  • Casual Listener
  • 163 Views
  • 1 replies
  • 0 likes
  • Mac
    Web Player
    Windows
  • 163 Views
  • 1 replies
  • 0 likes

Delete Local Files

So I have couple songs on my computer that are screwed up. They cut randomnly and are incoherent. Yes I know I should delete them, but that is besides the point. They are uploaded to spotify in my Local Files. Is there any way to delete these files s...

  • Casual Listener
  • So I have couple songs on my computer that are screwed up. They cut randomnly and are incoherent. Yes I know I should delete them, but that is besides the point. They are uploaded to spotify in my Lo...
  • user-removed
  • Not applicable
  • 220 Views
  • 3 replies
  • 0 likes
  • Other
  • 220 Views
  • 3 replies
  • 0 likes

Blackberry Passport Issue

Help - Spotify worked great on my Blackberry Passport until yesterday; when the app told me it could no longer load, and suggested I reload the app. When I tried that, it no longer loads! I've tried AppStore and Google Play. Anyone experience this is...

screen-20160307-150732.png
  • Newbie
  • Help - Spotify worked great on my Blackberry Passport until yesterday; when the app told me it could no longer load, and suggested I reload the app.  When I tried that, it no longer loads! &nbsp...
  • 565 Views
  • 0 replies
  • 0 likes
  • BB10
  • 565 Views
  • 0 replies
  • 0 likes

All my songs disappeared

All my music in the folder "songs" disappeared. I can't seem to find them on the desktop app nor on the web player, yet on my mobile device they are all there. So I somehow lost almost 2 years of music on my laptop. Help is much appreciated.

  • Newbie
  • All my music in the folder "songs" disappeared. I can't seem to find them on the desktop app nor on the web player, yet on my mobile device they are all there. So I somehow lost almost 2 years of mus...
  • bwillow
  • Newbie
  • 208 Views
  • 1 replies
  • 1 likes
  • Web Player
    Windows
  • 208 Views
  • 1 replies
  • 1 likes

Web player doesn't work

Hello. I'm trying to use the web player (play.spotify.com) but i've some problem: when i try to play some playlist or album i cannot see any song (take a look to the picture). I have looked for other topic about this bug but i haven't find the soluti...

Schermata 2016-03-07 alle 19.02.39.png
  • Newbie
  • Hello. I'm trying to use the web player (play.spotify.com) but i've some problem: when i try to play some playlist or album i cannot see any song (take a look to the picture). I have looked for other...
  • 268 Views
  • 0 replies
  • 0 likes
  • Web Player
  • 268 Views
  • 0 replies
  • 0 likes

Solved!! "Any playlist found" error message in Soundiiz and no playlists shows up.

Hi, I have a rather large collection of playlists that I want to convert to other platforms using Soundiiz. From what I have read, Soundiiz is excellent for this purpose, but after I log in to my Spotify account here, nothing shows up, only the error...

  • Casual Listener
  • Hi,   I have a rather large collection of playlists that I want to convert to other platforms using Soundiiz.   From what I have read, Soundiiz is excellent for this purpose, but after ...
  • OlavNilsen
  • Casual Listener
  • 3313 Views
  • 7 replies
  • 1 likes
  • Other
  • 3313 Views
  • 7 replies
  • 1 likes

Marantz SR5009, connect doesn't work any more

Suddenly connect on my Marantz AVR SR5009 stop working.I am (still) able to stream by Airplay, listen to inter radio, ect..., however when switchingover from the Ipad to the AVR I have three seconds of music and then it stops. This display indicatesw...

  • Regular
  • Suddenly connect on my Marantz AVR SR5009 stop working. I am (still) able to stream by Airplay, listen to inter radio, ect..., however when switching over from the Ipad to the AVR I have three seco...
  • sovietwarbear_N
  • Casual Listener
  • 2150 Views
  • 39 replies
  • 3 likes
  • Marantz
  • 2150 Views
  • 39 replies
  • 3 likes

Vizio M-Series TV

Hi there fellow Spotify fans. I wanted to see if anyone knows if the Spotify music app on the Vizio M-Series TV's will recieve an update anytime soon. The app works okay, but doesn't have crossfade or other popular features. I just thought I'd ask th...

  • Music Fan
  • Hi there fellow Spotify fans. I wanted to see if anyone knows if the Spotify music app on the Vizio M-Series TV's will recieve an update anytime soon. The app works okay, but doesn't have crossfade o...
  • emveepee
  • Casual Listener
  • 292 Views
  • 1 replies
  • 1 likes
  • Other
  • 292 Views
  • 1 replies
  • 1 likes

Playlist not appearing in the "add to" menu

I have currently have 9 playlists. When I'm listening to a song from someone else's playlist and want to add it to one of mine, I click on the "..." and then "add to". The "add to" menu only has 4 of my playlists listed and a few other options such a...

  • Casual Listener
  • I have currently have 9 playlists.  When I'm listening to a song from someone else's playlist and want to add it to one of mine, I click on the "..." and then "add to".  The "add to" menu o...
  • ZKONE
  • Casual Listener
  • 147 Views
  • 1 replies
  • 0 likes
  • Web Player
    Windows
  • 147 Views
  • 1 replies
  • 0 likes

Web Player - Arranging Songs in Playlist

When I create a playlist; the spotify web player wont let me click & drag tracks to a different order then how they were originally added. I've triedmultiple computer running Windows 7 as well as using Chrome &Internet Explorer & my Android using the...

  • Newbie
  • When I create a playlist; the spotify web player wont let me click & drag tracks to a different order then how they were originally added. I've triedmultiple computer running Windows 7 ...
  • sugarblues
  • Newbie
  • 262 Views
  • 1 replies
  • 0 likes
  • Web Player
    Windows
  • 262 Views
  • 1 replies
  • 0 likes

Philips Spotify speakers not working

Spotify recognises the speaker is available to link to through 'available device's' but will not connect, using premium on a Sony z3 compact. Any ideas?

  • Newbie
  • Spotify recognises the speaker is available to link to through 'available device's' but will not connect, using premium on a Sony z3 compact. Any ideas?
  • 234 Views
  • 0 replies
  • 0 likes
  • Web Player
  • 234 Views
  • 0 replies
  • 0 likes

Web Player in Chrome Pausing Intermittently (as if buffering)

Operating System: ChromeOS (v49)Browser: Chrome 49Flash: 21.0.0JS enabled: YesLine speed: 5.7 Mbps (am able to steam youtube and vimeo in 720+ seamlessly) I have noticed an issue that happens anywhere from 2 times a song to every 3rd song and am unab...

  • Visitor
  • Operating System: ChromeOS (v49) Browser: Chrome 49 Flash: 21.0.0 JS enabled: Yes Line speed: 5.7 Mbps (am able to steam youtube and vimeo in 720+ seamlessly)   I have noticed an issue tha...
  • user-removed
  • Not applicable
  • 1704 Views
  • 1 replies
  • 0 likes
  • Web Player
  • 1704 Views
  • 1 replies
  • 0 likes

Issues with playback on latest version of Windows 10 Mobile

Hi Spotify I'm having major issues with playback stuttering on bluetooth, difficutlies with playing songs and performance issues (not responding to user input) on Spotify and the latest version of Windows 10 Mobile. Thought you might want to know thi...

  • Gig Goer
  • Hi Spotify   I'm having major issues with playback stuttering on bluetooth, difficutlies with playing songs and performance issues (not responding to user input) on Spotify and the latest vers...
  • zapach_starca
  • Regular
  • 235 Views
  • 3 replies
  • 1 likes
  • Other
  • 235 Views
  • 3 replies
  • 1 likes

The audio is not working on the web player !

I've tried to start a song but i hear nothing !I thought that the problem is from my computer so i restarted it but still same problem !Facebook audio is working but not spotify .Browser console errors are mentioned below : https://jkqsrbnhpn.spotilo...

  • Newbie
  • I've tried to start a song but i hear nothing ! I thought that the problem is from my computer so i restarted it but still same problem ! Facebook audio is working but not spotify . Browser consol...
  • 635 Views
  • 0 replies
  • 1 likes
  • Web Player
  • 635 Views
  • 0 replies
  • 1 likes

Can't play album

Has anyone come across an album that will not play? Album is Air Farina by Mark Farina. Everytime I click to play entire album or a selected song, it defaults to the next album's first song and bypasses Air Farina. This is on the Spotify Web Player i...

  • Newbie
  • Has anyone come across an album that will not play?  Album is Air Farina by Mark Farina.  Everytime I click to play entire album or a selected song, it defaults to the next album's first so...
  • 113 Views
  • 0 replies
  • 0 likes
  • Web Player
  • 113 Views
  • 0 replies
  • 0 likes

Env: prod