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Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • boom_boom_pow
  • Newbie
  • 2189 Views
  • 19 replies
  • 6 likes
  • Other
  • 2189 Views
  • 19 replies
  • 6 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 17783 Views
  • 8 replies
  • 2 likes
  • Other
  • 17783 Views
  • 8 replies
  • 2 likes

LG smart tv doens't synchronise playlist

My LG smart tv (model: lg 55eg910v) can play audio via the spotify app and loads all the music added on the computer, however whenever i try to add songs to any playlist by using my smart tv it does not synchronise this action(they do show up tempora...

  • Newbie
  • My LG smart tv (model: lg 55eg910v) can play audio via the spotify app and loads all the music added on the computer, however whenever i try to add songs to any playlist by using my smart tv it does ...
  • 381 Views
  • 0 replies
  • 1 likes
  • Other
  • 381 Views
  • 0 replies
  • 1 likes

Standup Comedy

If you're gonna link and clip standup comedy bits.....please include the setup to the joke, the plateau......the punchline.....the whole darn thing. I tried listening to your link'd version of Chad Daniels "Footprints on the Moon" to my friends on Fa...

  • Newbie
  • If you're gonna link and clip standup comedy bits.....please include the setup to the joke, the plateau......the punchline.....the whole darn thing. I tried listening to your link'd version of Chad D...
  • 319 Views
  • 0 replies
  • 0 likes
  • 319 Views
  • 0 replies
  • 0 likes

Bring back saved artists

You used to be able to save songs by a specific artist, then go to "my library" and that artist would in your "artists" section. You could click on that artist and it would only show the songs that you had saved by them. Now the "artists" section onl...

  • Newbie
  • You used to be able to save songs by a specific artist, then go to "my library" and that artist would in your "artists" section. You could click on that artist and it would only show the songs that y...
  • 320 Views
  • 0 replies
  • 0 likes
  • 320 Views
  • 0 replies
  • 0 likes

Problem - plays wrong song

I put the album Yo-yo Ma plays Ennio Morricone on shuffle play and after a few songs it started playing pop songs like Imagine Dragons, Katy Perry, etc. They said they were "suggested songs", however they are nothing like what I was playing and the a...

  • Regular
  • I put the album Yo-yo Ma plays Ennio Morricone on shuffle play and after a few songs it started playing pop songs like Imagine Dragons, Katy Perry, etc. They said they were "suggested songs", however...
  • 236 Views
  • 0 replies
  • 0 likes
  • music
    Other
  • 236 Views
  • 0 replies
  • 0 likes

[Social] Recover messages and songs that were in inbox

I didn't realize Spotify was going to stop the inbox feature. I had lots of great songs in my inbox that friends had sent me over the years. Is there any way to view or recover the messages in any way so I can at least create a playlist or write the ...

  • Newbie
  • I didn't realize Spotify was going to stop the inbox feature. I had lots of great songs in my inbox that friends had sent me over the years. Is there any way to view or recover the messages in any wa...
  • patguitar
  • Newbie
  • 1543 Views
  • 3 replies
  • 4 likes
  • 1543 Views
  • 3 replies
  • 4 likes

Is there any way to lower/limit the volume level on an embedded Spotify widget?

I'm creating some yoga videos to post on my site and, for legal reasons, I do not want to play my music during the video....but I thought I could embed the Spotify widget linked to my playlist and let students play the music and video together on the...

  • Newbie
  • I'm creating some yoga videos to post on my site and, for legal reasons, I do not want to play my music during the video....but I thought I could embed the Spotify widget linked to my playlist and le...
  • 1509 Views
  • 0 replies
  • 4 likes
  • 1509 Views
  • 0 replies
  • 4 likes

Spotify can`t open

Hello, I can`t open my Spotify Application on Windows Phone (Lumia 640m Windows 10 Mobile). The App is "loading" forever, so I don`t even have an option to work offline with it. The problem first occured 5 days ago after I connect to WiFi, so maybe S...

  • Newbie
  • Hello,    I can`t open my Spotify Application on Windows Phone (Lumia 640m Windows 10 Mobile). The App is "loading" forever, so I don`t even have an option to work offline with it. The pr...
  • H-Raky
  • Newbie
  • 1096 Views
  • 1 replies
  • 1 likes
  • 1096 Views
  • 1 replies
  • 1 likes

How to change Premium subscription

I can't hear songs from some artists because I accidentally pressed the cancel button how can I undo it?

  • Newbie
  • I can't hear songs from some artists because I accidentally pressed the cancel button how can I undo it?
  • 992 Views
  • 0 replies
  • 0 likes
  • Other
  • 992 Views
  • 0 replies
  • 0 likes

Playlist not visible for other users

Hello, I've been a Spotify user for approximately 6 years, and in the early days started this playlist: https://open.spotify.com/user/vvanscherpenseel/playlist/55hNJVORcoQkG9T1Zvd7Tl I recently found out that this playlist is not visible to other use...

  • Newbie
  • ...5hNJVORcoQkG9T1Zvd7Tl   I recently found out that this playlist is not visible to other users when they browse my profile. The playlist is collaborative, but I don't have the option to make it secret or public...
  • Hubo
  • Community Legend
  • 506 Views
  • 1 replies
  • 0 likes
  • Mac
    Web Player
  • 506 Views
  • 1 replies
  • 0 likes

Endless library

Hi SpotifyI would like to suggest an improvement to Spotify streaming music services: an endless libraryI've been using other streaming music services for a while and I've switched to Spotify recently. I'm so happy with my decision but for the fact t...

  • Newbie
  • Hi Spotify I would like to suggest an improvement to Spotify streaming music services: an endless library I've been using other streaming music services for a while and I've switched to Spotify...
  • Hubo
  • Community Legend
  • 347 Views
  • 1 replies
  • 0 likes
  • 347 Views
  • 1 replies
  • 0 likes

Playstation

I have an account on ps4 and on my iphone both are different and both have really good playlists i dont want to give up. So on my ps4 i looked up my playlist so i can download it and it wont show up. Plz help

  • Newbie
  • I have an account on ps4 and on my iphone both are different and both have really good playlists i dont want to give up. So on my ps4 i looked up my playlist so i can download it and it wont show up....
  • 272 Views
  • 0 replies
  • 0 likes
  • 272 Views
  • 0 replies
  • 0 likes

INTERFACE SPOTIFY ESCRITORIO

Buenas noches, El dia de hoy me uni a un plan familiar, dejando el premium individual, y no se si sea coincidencia o no, pero note que hoy tambien cambio el interface de la aplicacion de escritorio spotify. Ahora tengo estas dos dudas: 1. El interfac...

  • Newbie
  • Buenas noches,    El dia de hoy me uni a un plan familiar, dejando el premium individual, y no se si sea coincidencia o no, pero note que hoy tambien cambio el interface de la aplicacion ...
  • 799 Views
  • 0 replies
  • 0 likes
  • Web Player
    Windows
  • 799 Views
  • 0 replies
  • 0 likes

[Samsung TV / Tizen OS]

Hi, I bought myself a new TV (JS9090) a two weeks ago.I have the following issue: I first installed the smarthub and everything was runnning nice. After a few days, I tried to start the spotify app and it just got stuck and the black loading screen w...

  • Music Fan
  • Hi, I bought myself a new TV (JS9090) a two weeks ago. I have the following issue: I first installed the smarthub and everything was runnning nice. After a few days, I tried to start the spotify app...
  • Sevenlillies
  • Casual Listener
  • 1243 Views
  • 5 replies
  • 0 likes
  • Samsung
  • 1243 Views
  • 5 replies
  • 0 likes

[Samsung] Low volume on Samsung Tv App (UN32J5500, fw 1480)

Hi, I have a Samsung UN32J5500 TV using the 1480 version of the firmware. I have connected the audio output to an amplifier.Normally, when I for example see a movie, watch tv or use youtube, I put the amp on volume level 2 or 3 (the amp has 10 levels...

  • Casual Listener
  • Hi,   I have a Samsung UN32J5500 TV using the 1480 version of the firmware. I have connected the audio output to an amplifier. Normally, when I for example see a movie, watch tv or ...
  • 1039 Views
  • 0 replies
  • 1 likes
  • Samsung
  • 1039 Views
  • 0 replies
  • 1 likes

windows phone

no me deja sincronizar las canciones en Windows phone, soy Premium. Tengo espacio libre en mi teléfono y wifi disponible. necesito una solución YA. Gracias

  • Casual Listener
  • no me deja sincronizar las canciones en Windows phone, soy Premium. Tengo espacio libre en mi teléfono y wifi disponible. necesito una solución YA. Gracias
  • 748 Views
  • 0 replies
  • 0 likes
  • WP 8
  • 748 Views
  • 0 replies
  • 0 likes

YOUR TERRIBLE REDESIGN!!!!!!!!!!!!!

Your redesign is terrible! Who wants ads staring them in the face while listen and surf around your site.The ads are a lot more frequent and longer than they used to be. If this is how your going to treat your FREE customers, I guess I don't need SPO...

  • Casual Listener
  • Your redesign is terrible! Who wants ads staring them in the face while listen and surf around your site. The ads are a lot more frequent and longer than they used to be. If this is how your going t...
  • user-removed
  • Not applicable
  • 1167 Views
  • 2 replies
  • 0 likes
  • 1167 Views
  • 2 replies
  • 0 likes

Suddenly can no longer control web player through iphone.

So other day while at work I noticed I was able to control the web player through my phone and vice versa also noticed the web player looked like it had gotten an update. Today web player looks like it's back to an older version and no longer can con...

  • Newbie
  • So other day while at work I noticed I was able to control the web player through my phone and vice versa also noticed the web player looked like it had gotten an update. Today web player looks like ...
  • blubbo
  • Roadie
  • 570 Views
  • 1 replies
  • 0 likes
  • Web Player
    Windows
  • 570 Views
  • 1 replies
  • 0 likes

Dumbphone + Spotify

Hello all, I was hoping for a bit of guidance with my next phone purchase. Basically, it seems like I have no self control when it comes to my smart device. browsing, constantly checking emails, chatting, stupid games, reading dreadful news articles....

  • Casual Listener
  • Hello all, I was hoping for a bit of guidance with my next phone purchase.    Basically, it seems like I have no self control when it comes to my smart device. browsing, constantly c...
  • ConAudifonos
  • Music Fan
  • 13134 Views
  • 1 replies
  • 7 likes
  • Other
  • 13134 Views
  • 1 replies
  • 7 likes

Open Spotify Problems

First problem: When I type play.spotify.com, i automatically get redirected to open.spotify.com. Not that big of problem, since many other users are experiencing the same thing Second problem: When i try to play any music, open.spotify.com doesn't al...

  • Casual Listener
  • First problem: When I type play.spotify.com, i automatically get redirected to open.spotify.com. Not that big of problem, since many other users are experiencing the same thing   Second proble...
  • enochan319
  • Casual Listener
  • 1897 Views
  • 1 replies
  • 1 likes
  • Web Player
  • 1897 Views
  • 1 replies
  • 1 likes

Web Player no longer exists?

I followed my bookmark to what was supposed to be my music, and got redirected to a general "browse" page. Even when I tried to play one of the generic playlists as a test, it kept trying to open the spotify app in order to play them. Even when I del...

  • Casual Listener
  • I followed my bookmark to what was supposed to be my music, and got redirected to a general "browse" page.  Even when I tried to play one of the generic playlists as a test, it kept trying to op...
  • 398 Views
  • 0 replies
  • 1 likes
  • Web Player
  • 398 Views
  • 0 replies
  • 1 likes