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Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • scxttlxnd
  • Newbie
  • 680 Views
  • 4 replies
  • 2 likes
  • Other
  • 680 Views
  • 4 replies
  • 2 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 17235 Views
  • 8 replies
  • 1 likes
  • Other
  • 17235 Views
  • 8 replies
  • 1 likes

Connect trouble with Naim NAC N 172 XS

Hi I can't seem to get connected with ny pre amp, Theo display i saying "ready to connect Spotify" but no connect icon shows on the Ipad. Please help me !!!The pre amp is a Naim NAC N 172 XS and it is connected to the router by a Ethernet cable and t...

  • Visitor
  • Hi I can't seem to get connected with ny pre amp, Theo display i saying "ready to connect Spotify" but no connect icon shows on the Ipad. Please help me !!! The pre amp is a Naim NAC N 172 XS and it...
  • 531 Views
  • 0 replies
  • 0 likes
  • 531 Views
  • 0 replies
  • 0 likes

Superuser Contribution credit card

I cancelled my premium account around June but my card was charged twice the same day July 1st. That same thing just happened again. I do not have spotify premium yet my card was once again charged. I want my money back.

  • Newbie
  • I cancelled my premium account around June but my card was charged twice the same day July 1st. That same thing just happened again. I do not have spotify premium yet my card was once again charged. ...
  • MonicaM_Bogota
  • Roadie
  • 311 Views
  • 1 replies
  • 0 likes
  • 311 Views
  • 1 replies
  • 0 likes

Iron Maiden's Catalog

Hi, I'm just wondering why Brave New World, A Matter of Life and Death, and Dance of Death are missing from Spotify. Seeing as Iron Maiden was on the same label for decades (EMI) and these three albums are no exception, why would most of their catalo...

  • Newbie
  • Hi, I'm just wondering why Brave New World, A Matter of Life and Death, and Dance of Death are missing from Spotify. Seeing as Iron Maiden was on the same label for decades (EMI) and these three albu...
  • shoe311
  • Newbie
  • 406 Views
  • 1 replies
  • 3 likes
  • 406 Views
  • 1 replies
  • 3 likes

There's a concert with Slick Rick in Clinton, MD

There' s a concert with Slick Rick in Clinton, MD on February 3, 2017. Do you know where it is, what time, and how much does it cost.

  • Newbie
  • There' s a concert with Slick Rick in Clinton, MD on February 3, 2017. Do you know where it is, what time, and how much does it cost.
  • 201 Views
  • 0 replies
  • 0 likes
  • 201 Views
  • 0 replies
  • 0 likes

Album to radio

When I reach the last song of an album and I try to skip to the first song of the album, it goes to the album radio.This is so frustrating! Please fix this! I'm almost about to break my phone over this!!!!!

  • Regular
  • When I reach the last song of an album and I try to skip to the first song of the album, it goes to the album radio. This is so frustrating! Please fix this! I'm almost about to break my phone ove...
  • 217 Views
  • 0 replies
  • 0 likes
  • music
  • 217 Views
  • 0 replies
  • 0 likes

Suffle always plays the same songs

Hi, this is not a huge problem, but weird still. My "favorites" spotify list has nearly 300 songs. I listen to it quite a bit and always on suffle, but it mostly just plays the same songs over and over again? The suffle goes around maybe 40 songs. I ...

  • Newbie
  • Hi, this is not a huge problem, but weird still. My "favorites" spotify list has nearly 300 songs. I listen to it quite a bit and always on suffle, but it mostly just plays the same songs over and ...
  • csudnik
  • Newbie
  • 1308 Views
  • 6 replies
  • 7 likes
  • 1308 Views
  • 6 replies
  • 7 likes

LG TV playlist won't load also won't keep me logged in

I have a premium spotify account and one of the main reasons I got it was so that I could play music on my LG SmartTV. I have played music on the TV before, but recently, one of my main playlists has refused to load. It is constnatly stuck on "Loadin...

  • Newbie
  • I have a premium spotify account and one of the main reasons I got it was so that I could play music on my LG SmartTV. I have played music on the TV before, but recently, one of my main playlists has...
  • 656 Views
  • 0 replies
  • 1 likes
  • Connect
  • 656 Views
  • 0 replies
  • 1 likes

Solved!! [windows phone] Discover weekly hasn't updated on phone app, desktop version has.

I mainly listen to Spotify on my phone, and discover weekly hasn't updated for a couple weeks. Today I checked my desktop version and there was an updated discover weekly. Yay. I pressed play and hoped that it would appear on my recently played list ...

  • Casual Listener
  • I mainly listen to Spotify on my phone, and discover weekly hasn't updated for a couple weeks. Today I checked my desktop version and there was an updated discover weekly. Yay. I pressed play and hop...
  • Kilimanjaro
  • Casual Listener
  • 511 Views
  • 1 replies
  • 0 likes
  • 511 Views
  • 1 replies
  • 0 likes

Spotify Mobile for WP8.1 will not display or download local files from my computer

This wasn't actually happening before, or I never noticed. However, whenever I go to a playlist that has only local files, the phone acts as if there's nothing in there. If I put one streamable song and set it to download the playlist, the streamable...

  • Casual Listener
  • This wasn't actually happening before, or I never noticed. However, whenever I go to a playlist that has only local files, the phone acts as if there's nothing in there. If I put one streamable song ...
  • SalamenceFury
  • Casual Listener
  • 640 Views
  • 1 replies
  • 0 likes
  • music
    WP 8
  • 640 Views
  • 1 replies
  • 0 likes

not a fan of the update, Jan. 2017

I don't like the current look of Spotify. I don't like that I can't see the listing of my songs in the order they will play when set to 'shuffle'. I haven't really tried to do anything else with it, but I'm not really certain that I'll like the proce...

  • Newbie
  • I don't like the current look of Spotify. I don't like that I can't see the listing of my songs in the order they will play when set to 'shuffle'. I haven't really tried to do anything else with it, ...
  • 887 Views
  • 0 replies
  • 4 likes
  • 887 Views
  • 0 replies
  • 4 likes

explane this please :/

so i added couple of song locally and they show up like this , how can i fix this ? thanks

Sketch.png
  • Newbie
  • so i added couple of song locally and they show up like this , how can i fix this ? thanks
  • 241 Views
  • 0 replies
  • 0 likes
  • Other
  • 241 Views
  • 0 replies
  • 0 likes

Samsung Tv problem

Hi Spotify Community,Last week I change my spotify password. Now I can't log in at spotify on samsung tv. When I open the app, the logo appears, and the app just try open and stay thinking forever, but never actually open.I already reset the smart hu...

  • Casual Listener
  • Hi Spotify Community, Last week I change my spotify password. Now I can't log in at spotify on samsung tv. When I open the app, the logo appears, and the app just try open and stay thinkin...
  • yankfan5491
  • Casual Listener
  • 548 Views
  • 5 replies
  • 0 likes
  • Samsung
  • 548 Views
  • 5 replies
  • 0 likes

Web Player showing wrong track playing

Hello, I've recently discovered a bug in the Web Player.I am experiencing this for a while now, so I guess you didn't notice it. When a playlist is opened and I select a song, the player on the right is showing the correct preview and is playing the ...

issue2.png issue1.png
  • Newbie
  • Hello, I've recently discovered a bug in the Web Player. I am experiencing this for a while now, so I guess you didn't notice it.   When a playlist is opened and I select a song, the player o...
  • user-removed
  • Not applicable
  • 1087 Views
  • 3 replies
  • 0 likes
  • bug
    bug report
    Web Player
  • 1087 Views
  • 3 replies
  • 0 likes

Gramofon regularly stopping Radios

Hi, actually I am quite happy with my Gramofon except when it comes to playing Radios. After a while, usually between 30 and 90 minutes of playing it just stops. Restarting a radio or playlist first doesn't result in any sound, you first have to add ...

  • Music Fan
  • Hi, actually I am quite happy with my Gramofon except when it comes to playing Radios. After a while, usually between 30 and 90 minutes of playing it just stops. Restarting a radio or playlist first ...
  • 298 Views
  • 0 replies
  • 1 likes
  • Other
  • 298 Views
  • 0 replies
  • 1 likes

samsung tv - spotify app stopped working

I recently got spotify premium. It was working fine on my Samsung TV for 2 days. Now it's stopped. When I try to load the app, it just has a virtually blank screen with the spotify stripes. Is there a solution? Preferably without resetting hub/tv as ...

  • Casual Listener
  • I recently got spotify premium. It was working fine on my Samsung TV for 2 days. Now it's stopped. When I try to load the app, it just has a virtually blank screen with the spotify stripes. Is there ...
  • AnnetteTH
  • Newbie
  • 446 Views
  • 1 replies
  • 0 likes
  • Samsung
  • 446 Views
  • 1 replies
  • 0 likes

Bug Report

This post contains three bug reports and a UX issue. I reproduce two of the bugs in this video. 1. Bug: The comment box is displayed when I cannot comment. Consider this page: https://community.spotify.com/t5/Closed-Ideas/Playback-Speed/idi-p/993793#...

  • Casual Listener
  • This post contains three bug reports and a UX issue. I reproduce two of the bugs in this video.   1. Bug: The comment box is displayed when I cannot comment. Consider this page: https://c...
  • KatesHere
  • Community Legend
  • 1205 Views
  • 3 replies
  • 1 likes
  • Other
  • 1205 Views
  • 3 replies
  • 1 likes

Webplayer showing wrong (old) track info

Hi!I'm a premium user, using web player due to corp. firewall not allowing me to use desktop app. The information of some tracks are getting stuck in the player display, the player goes on playing the following songs of the list but shows the old cov...

  • Regular
  • Hi! I'm a premium user, using web player due to corp. firewall not allowing me to use desktop app.    The information of some tracks are getting stuck in the player displa...
  • ciberglo
  • Regular
  • 8190 Views
  • 12 replies
  • 2 likes
  • Web Player
    Windows
  • 8190 Views
  • 12 replies
  • 2 likes

Spotify favorite albums disappeared

All my spotify favorite albums have disappeared (again!), except from one from Howard Shore. Please help. Username: davidboaz/ David Havemandavidboaz@gmail.com Best,David.

  • Visitor
  • All my spotify favorite albums have disappeared (again!), except from one from Howard Shore. Please help. Username: davidboaz/ David Haveman davidboaz@gmail.com   Best, David.
  • nsmith1
  • Roadie
  • 363 Views
  • 1 replies
  • 0 likes
  • Web Player
    Windows
  • 363 Views
  • 1 replies
  • 0 likes