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Forum Posts

Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • babatjie
  • Visitor
  • 5196 Views
  • 35 replies
  • 6 likes
  • Other
  • 5196 Views
  • 35 replies
  • 6 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • のぞみ
  • Visitor
  • 18734 Views
  • 9 replies
  • 2 likes
  • Other
  • 18734 Views
  • 9 replies
  • 2 likes

Web Player no longer exists?

I followed my bookmark to what was supposed to be my music, and got redirected to a general "browse" page. Even when I tried to play one of the generic playlists as a test, it kept trying to open the spotify app in order to play them. Even when I del...

  • Casual Listener
  • I followed my bookmark to what was supposed to be my music, and got redirected to a general "browse" page.  Even when I tried to play one of the generic playlists as a test, it kept trying to op...
  • 420 Views
  • 0 replies
  • 1 likes
  • Web Player
  • 420 Views
  • 0 replies
  • 1 likes

Solved!! Different modes for Web Player?

I am having a problem. So, I use the webplayer on my chromebook. For the past few months I had the everyday Spotify Web Player interface. One day randomly it was like the website had been updated. The new look of Spotify webplayer was pleasing and I ...

  • Casual Listener
  • I am having a problem. So, I use the webplayer on my chromebook. For the past few months I had the everyday Spotify Web Player interface. One day randomly it was like the website had been updated. Th...
  • Maxim
  • Spotify Star
  • 1034 Views
  • 1 replies
  • 0 likes
  • Web Player
  • 1034 Views
  • 1 replies
  • 0 likes

Cannot login on Samsung Smart TV UA65JU7500 if I Disconnect from Power

I can login and run the Spotify app on my Samsung TV but if I turn it off at the power point next time I start it the app will not let me sign in. I have to delete the app and re-download. It will then let me sign in. Not the most convenient thing in...

  • Visitor
  • I can login and run the Spotify app on my Samsung TV but if I turn it off at the power point next time I start it the app will not let me sign in. I have to delete the app and re-download. It will th...
  • user-removed
  • Not applicable
  • 1248 Views
  • 1 replies
  • 0 likes
  • Samsung
  • 1248 Views
  • 1 replies
  • 0 likes

Wifi & Windowsphone 8.1

Windowsphone 8.1 Lumia 925Spotify app 5.2.4.0I kan only stream on my mobile network! I can't select 'Wifi' in the app. The apps warns you that you don't use Wifi.How can I select & stream on Wifi.

  • Newbie
  • Windowsphone 8.1 Lumia 925 Spotify app 5.2.4.0 I kan only stream on my mobile network! I can't select 'Wifi' in the app. The apps warns you that you don't use Wifi. How can I select & stre...
  • 243 Views
  • 0 replies
  • 0 likes
  • Connect
  • 243 Views
  • 0 replies
  • 0 likes

Solved!! Playlist followers

Is any way to see who are my playlist's followers?I just can see the number of followers that I have but no names....

  • Newbie
  • Is any way to see who are my playlist's followers? I just can see the number of followers that I have but no names....
  • BLANCABAUZA
  • Gig Goer
  • 17658 Views
  • 3 replies
  • 15 likes
  • Other
  • 17658 Views
  • 3 replies
  • 15 likes

[ALBUM] Problem with album

Hey Spotify, there is a problem with one album on Spotify: https://open.spotify.com/album/0Vz45ZJAY3szIh8zQ4KyNt No matter which song you choose it will always play first one. Hope you will be able to fix this soon. Regards,Paweł

  • Newbie
  • Hey Spotify,   there is a problem with one album on Spotify:    https://open.spotify.com/album/0Vz45ZJAY3szIh8zQ4KyNt   No matter which song you choose it will always play f...
  • 241 Views
  • 0 replies
  • 0 likes
  • Other
  • 241 Views
  • 0 replies
  • 0 likes

Solved!! Pioneer VSX-924

I am trying to play Spotify throough my wifi amplifier - Pioneer VSX 924. It has always been fine but has stopped working this morning (last used a few days ago and was fine). The diplay shows that the track is going to the receiver (ooutput on tv an...

  • Casual Listener
  • I am trying to play Spotify throough my wifi amplifier - Pioneer VSX 924. It has always been fine but has stopped working this morning (last used a few days ago and was fine).   The diplay sho...
  • OwenMorgan
  • Casual Listener
  • 3177 Views
  • 4 replies
  • 0 likes
  • 3177 Views
  • 4 replies
  • 0 likes

Keep queued songs

Wether or not queued songs have been kept when "starting a song right away" (double click on desktop and click on touch screen mobile players) has been different across times and platforms. I'ts really disappointing when my entire queue dissapears re...

  • Casual Listener
  • Wether or not queued songs have been kept when "starting a song right away" (double click on desktop and click on touch screen mobile players) has been different across times and platforms. I'ts real...
  • 369 Views
  • 0 replies
  • 0 likes
  • All Platforms
    Other
  • 369 Views
  • 0 replies
  • 0 likes

Solved!! Share a Playlist with a Friend

Hi,How can I share one of my playlists with one friend? Both of us have premium accounts that are linked to our facebook. I don't want the playlist to be public to all friends.I have tried right clicking on the playlist and hitting 'share...' but no ...

  • Newbie
  • Hi, How can I share one of my playlists with one friend? Both of us have premium accounts that are linked to our facebook. I don't want the playlist to be public to all friends. I have tried r...
  • MartinStoichkov
  • Community Legend
  • 97105 Views
  • 3 replies
  • 0 likes
  • 97105 Views
  • 3 replies
  • 0 likes

Jaguar Incontrol App

Any idea how to play newest songs first through the Jaguar Incontrol App? Mine always plays from the oldest first, despite me listening to the songs on my phone newset first. Thanks

  • Newbie
  • Any idea how to play newest songs first through the Jaguar Incontrol App?  Mine always plays from the oldest first, despite me listening to the songs on my phone newset first.    Tha...
  • 399 Views
  • 0 replies
  • 0 likes
  • Other
  • 399 Views
  • 0 replies
  • 0 likes

Solved!! Spotify Connect and Argonaudio Stream1

Hi,I'm using Spotify Connect on an argonaudio stream1 with Iphone 6 and UNDOK-App by Frontier Silicon.After running any Spotify playlist a time, it stops and can't be restartet. The only help ist to reset the argon stream1 and reconfiguer. Then it is...

  • Casual Listener
  • Hi, I'm using Spotify Connect on an argonaudio stream1 with Iphone 6 and UNDOK-App by Frontier Silicon. After running any Spotify playlist a time, it stops and can't be restartet. The only help ist...
  • Knud
  • Casual Listener
  • 1228 Views
  • 1 replies
  • 0 likes
  • 1228 Views
  • 1 replies
  • 0 likes

Norwegian ad campaign unethical

Just wanted you to know that the ad campaign i just saw on instagram was misleading and obviously deceptive in intention. I love Spotify and have been a premium subscriber for a long time, but seeing such dirty tricks makes me reconsider my subscript...

  • Casual Listener
  • Just wanted you to know that the ad campaign i just saw on instagram was misleading and obviously deceptive in intention. I love Spotify and have been a premium subscriber for a long time, but seeing...
  • Hubo
  • Community Legend
  • 691 Views
  • 6 replies
  • 0 likes
  • 691 Views
  • 6 replies
  • 0 likes

Sponsors

Bonjour, je voudrais savoir si je peux être sponsorisé par Spotify sur mon Instagram en postant des images publicitaires de l'application ? Merci

  • Visitor
  • Bonjour, je voudrais savoir si je peux être sponsorisé par Spotify sur mon Instagram en postant des images publicitaires de l'application ? Merci
  • 320 Views
  • 0 replies
  • 0 likes
  • 320 Views
  • 0 replies
  • 0 likes

New spotify web player ugh

The worst update to spotify. This update is so wrong. Listening to spotify is so frustrating for me now. It sucks. It's a big mistake. Please bring the old version back. Otherwise it'll be so daunting.

  • Newbie
  • The worst update to spotify. This update is so wrong. Listening to spotify is so frustrating for me now. It sucks. It's a big mistake. Please bring the old version back. Otherwise it'll be so dauntin...
  • 390 Views
  • 0 replies
  • 2 likes
  • Web Player
  • 390 Views
  • 0 replies
  • 2 likes

Transferring playlists from itunes

I have the free version of spotify. According to Spotify Help there should be a menu bar in Spotify to enable me to do this but I cannot see it

  • Newbie
  • I have the free version of spotify. According to Spotify Help there should be a menu bar in Spotify to enable me to do this but I cannot see it
  • 220 Views
  • 0 replies
  • 0 likes
  • Web Player
  • 220 Views
  • 0 replies
  • 0 likes

How do I reconnect to last.fm after the redesign?

So, I had my last.fm connected to my Spotify before the redesign, but since, I have found out that my last.fm was disconnected from my Spotify, and I can't figure out how to reconnect. Please help!

  • Regular
  • So, I had my last.fm connected to my Spotify before the redesign, but since, I have found out that my last.fm was disconnected from my Spotify, and I can't figure out how to reconnect. Please help!
  • alv4
  • Roadie
  • 412 Views
  • 1 replies
  • 1 likes
  • Web Player
  • 412 Views
  • 1 replies
  • 1 likes

Play.spotify keeps redirecting me to open.spotify

When I look up the web player the url starts out as play but changes to open in a second. Using a link previously saved comes up with a page saying "Sorry, couldn't find that.". I Tried clearing cookies and cache both on firefox and chrome and it sti...

  • Casual Listener
  • When I look up the web player the url starts out as play but changes to open in a second. Using a link previously saved comes up with a page saying "Sorry, couldn't find that.". I Tried clearing cook...
  • Lukas199999993
  • Newbie
  • 1237 Views
  • 4 replies
  • 3 likes
  • Web Player
  • 1237 Views
  • 4 replies
  • 3 likes

Bad UX on Smart TV app on LG

Hi,One of the reasons for buying a Smart-TV was the capability to connect to the web, watch videos and listen to music. I installed the Spotify app from the LG TV-app store and was very disappointed with what I got. I cannot brows radio stations or p...

  • Visitor
  • Hi, One of the reasons for buying a Smart-TV was the capability to connect to the web, watch videos and listen to music. I installed the Spotify app from the LG TV-app store and was very disappointe...
  • 637 Views
  • 0 replies
  • 1 likes
  • LG
    Search
  • 637 Views
  • 0 replies
  • 1 likes

spotify on my pioneer VSX831

Hello, I just bought a pioneer VSX831 which enables spotify. I can select the spotify logo on Tune-in. But how does it work ? regards

  • Newbie
  • Hello,   I just bought a pioneer VSX831 which enables spotify.   I can select the spotify logo on Tune-in.  But how does it work ?   regards    
  • 588 Views
  • 0 replies
  • 0 likes
  • music
    Other
  • 588 Views
  • 0 replies
  • 0 likes

keyboard media keys

Noticed how my media keys no longer function in spotify if i minimize it down, did before the update, and i'd like to see that fixed and not the program vandalized more.

  • Newbie
  • Noticed how my media keys no longer function in spotify if i minimize it down, did before the update, and i'd like to see that fixed and not the program vandalized more.
  • 237 Views
  • 0 replies
  • 0 likes
  • 237 Views
  • 0 replies
  • 0 likes