Help Wizard

Step 1

NEXT STEP

Other (Podcasts, Partners, etc. )

Get help with Podcasts, Web Player, Sonos, Playlists, Tracks and more!

Start a topic

Forum Posts

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 14282 Views
  • 8 replies
  • 1 likes
  • Other
  • 14282 Views
  • 8 replies
  • 1 likes

Hello

Hello my playlists aren't syncing up. 

  • Newbie
  • Hello my playlists aren't syncing up. 
  • MattSuda
  • Spotify Star
  • 410 Views
  • 1 replies
  • 0 likes
  • Playlist
  • 410 Views
  • 1 replies
  • 0 likes

Spotify matches my local tracks to the wrong track and completely different artist

Spotify wrongly matches my local tracks to other artists just because it picks up similar words in the song title. Ridiculous! Spotify you need to fix it. Lots of bugs and errors and plenty of other options for customers out there.

  • Visitor
  • Spotify wrongly matches my local tracks to other artists just because it picks up similar words in the song title. Ridiculous! Spotify you need to fix it. Lots of bugs and errors and plenty of other ...
  • MaryS
  • Roadie
  • 425 Views
  • 1 replies
  • 0 likes
  • Local tracks
  • 425 Views
  • 1 replies
  • 0 likes

Ayuda urgente!!

Descargue spofity y spr bn , despues compre el premium y un dia dejo de funcionar, lo desinstalo y vuelvo a intalar y nada, entro de nuevo y me aparece una ventana que dice spofity dejobde funcionar y me saca de la aplicacion. Tengo un samsung core 2...

  • Newbie
  • Descargue spofity y spr bn , despues compre el premium y un dia dejo de funcionar, lo desinstalo y vuelvo a intalar y nada, entro de nuevo y me aparece una ventana que dice spofity dejobde funcionar ...
  • santyagoo91
  • Newbie
  • 357 Views
  • 2 replies
  • 0 likes
  • Web Player
  • 357 Views
  • 2 replies
  • 0 likes

Solved!! [LG TV] - Spotify Connect on my phone doesn't see my TV playing

Is this a known issue? If it is, is it being worked on? My phone sees my computer fine, just not the TV.. Cheers, Sinkleir

  • Casual Listener
  • Is this a known issue?   If it is, is it being worked on?   My phone sees my computer fine, just not the TV..   Cheers, Sinkleir
  • camillo75
  • Community Legend
  • 27137 Views
  • 13 replies
  • 6 likes
  • Connect
  • 27137 Views
  • 13 replies
  • 6 likes

Spotify is not working with data connection, WP

Hello everyone,I ´ve got issues with my app (Premium). Everything is perfect with Wifi connection, but when I turn off it and turn on my Data, i can´t search anything. I have a Lumia 950 dual. Windows 10. Please help,

  • Casual Listener
  • Hello everyone, I ´ve got issues with my app (Premium). Everything is perfect with Wifi connection, but when I turn off it and turn on my Data, i can´t search anything.   I have a Lumia 950 d...
  • ronnietoon
  • Casual Listener
  • 368 Views
  • 4 replies
  • 0 likes
  • WP
  • 368 Views
  • 4 replies
  • 0 likes

Local Files in playlists not syncing between mac, PC and Webplayer

I had several song files that I used to keep on my PC and had succesfully imported through Local Files on my Spotify Windows Desktop and into playlists. This all worked fine including syncing the playlist to my iphone (Offline). However it would not ...

  • Newbie
  • I had several song files that I used to keep on my PC and had succesfully imported through Local Files on my Spotify Windows Desktop and into playlists. This all worked fine including syncing the pla...
  • 260 Views
  • 0 replies
  • 0 likes
  • Mac
    Web Player
    Windows
  • 260 Views
  • 0 replies
  • 0 likes

Playing Songs using Harman Kardon Onyx Studio Speaker

Hi, I just have issue on playing spotify using my harman kardon onyx studio speaker. im using spotify on my laptop but the songs wont play and it just really sucks,cause whenever i tried playing spotify on my phone it works but on my laptop it doesnt...

  • Newbie
  • Hi,  I just have issue on playing spotify using my harman kardon onyx studio speaker. im using spotify on my laptop but the songs wont play and it just really sucks,cause whenever i tried playi...
  • 1729 Views
  • 0 replies
  • 0 likes
  • Music
  • 1729 Views
  • 0 replies
  • 0 likes

When will be the PS music app available in Argentina

I just bought the PS4 and everytime i try to sign in in the PS Music app tells me that isn't available...so I want to know when is it gonna be available...thanks!Compre hace poco la PS4 y cada vez que quiero ingresar a la app de PS music me dice que ...

  • Newbie
  • I just bought the PS4 and everytime i try to sign in in the PS Music app tells me that isn't available...so I want to know when is it gonna be available...thanks! Compre hace poco la PS4 y cada ve...
  • Keymaker83
  • Newbie
  • 585 Views
  • 1 replies
  • 7 likes
  • 585 Views
  • 1 replies
  • 7 likes

Not listening to the songs I want

I'm using a PC with spofify that is free when I click on a song I want to hear it won't play I have to go on top of my playlist to listen to anything. I click on a song that I didn't want to hear and it played. And it usally plays but not this timeWh...

  • Casual Listener
  • I'm using a PC with spofify that is free when I click on a song I want to hear it won't play I have to go on top of my playlist to listen to anything. I click on a song that I didn't want to hear and...
  • Fallen_Moon_Gir
  • Casual Listener
  • 210 Views
  • 2 replies
  • 0 likes
  • Music
  • 210 Views
  • 2 replies
  • 0 likes

Is the web player abandonware?

What's going on with the web player? I have a Chromebook so it's pretty important to me, but it seems completely abandoned for the following reasons: Still shows the Starred playlistUses the old fontDoesn't support ConnectCannot rearrange songs in pl...

  • Gig Goer
  • What's going on with the web player? I have a Chromebook so it's pretty important to me, but it seems completely abandoned for the following reasons:   Still shows the Starred playlist Uses ...
  • djshackesq1
  • Gig Goer
  • 361 Views
  • 4 replies
  • 0 likes
  • Web Player
  • 361 Views
  • 4 replies
  • 0 likes

MUSIC REMOVED FROM SPOTIFY- A KID NAMED CUDI

Spotify recently added the album A Kid Named Cudi to Spotify a few days ago and I've been listening to it since i found out about it. Today Spotify took the album out of its music library today and it pisses me off! Why did they do this!? Can you guy...

  • Newbie
  • Spotify recently added the album A Kid Named Cudi to Spotify a few days ago and I've been listening to it since i found out about it. Today Spotify took the album out of its music library today and i...
  • zefix_z
  • Casual Listener
  • 18801 Views
  • 2 replies
  • 17 likes
  • 18801 Views
  • 2 replies
  • 17 likes

Music pauses

Every 5 min, more or less, my music just pauses and I have ro press play again, which is pretty anoying. Any solution for my Problem? Thanks already!

  • Newbie
  • Every 5 min, more or less, my music just pauses and I have ro press play again, which is pretty anoying. Any solution for my Problem? Thanks already!
  • histat46
  • Gig Goer
  • 320 Views
  • 1 replies
  • 0 likes
  • Sony
  • 320 Views
  • 1 replies
  • 0 likes

Can you upload a song onto Spotify?

When I ask this, I don't mean a personal song, but for example: I want to listen to Adele's "When We Were Young" (Live at The Church Studios) specifically, but it's not on the Spotify database. Is there any way it can be uploaded so I can get it on m...

  • Newbie
  • When I ask this, I don't mean a personal song, but for example: I want to listen to Adele's "When We Were Young" (Live at The Church Studios) specifically, but it's not on the Spotify datab...
  • user-removed
  • Not applicable
  • 522 Views
  • 1 replies
  • 0 likes
  • Mac
    Web Player
  • 522 Views
  • 1 replies
  • 0 likes

Apple Carplay - Cant scroll down more than 20+ songs in large playlist

When I connect to my 2016 silverado using Apple Carplay, I cant scroll down more than 20+ songs in a large playlist. Why????? I'm on iOS 9.3.2 and the most updated ersion of spotify on my phone.

  • Casual Listener
  • When I connect to my 2016 silverado using Apple Carplay, I cant scroll down more than 20+ songs in a large playlist.  Why?????  I'm on iOS 9.3.2 and the most updated ersion of spotify on my...
  • 263 Views
  • 0 replies
  • 0 likes
  • Other
  • 263 Views
  • 0 replies
  • 0 likes

Spotify web player skips some songs and the played song differs from what is showed by the song list

Hi guys This issue does not occurs very frquently although, sometimes when I am listening to my songs, the player automatically skips a song. The result, also sometimes, the player plays one song and when I look at the list it shows me another song s...

  • Casual Listener
  • Hi guys   This issue does not occurs very frquently although, sometimes when I am listening to my songs, the player automatically skips a song. The result, also sometimes, the player play...
  • lhsvobodaj
  • Casual Listener
  • 331 Views
  • 2 replies
  • 1 likes
  • Web Player
  • 331 Views
  • 2 replies
  • 1 likes

Running Playlists on Spotify

I have been using this app since it's been accessible to users in Ireland. Can I say **bleep**! How have I not known about one of your best features, "Running Playlists" before know. They're absolutely brilliant. They have music of different genres f...

  • Visitor
  • I have been using this app since it's been accessible to users in Ireland. Can I say **bleep**! How have I not known about one of your best features, "Running Playlists" before know. They're absolute...
  • Marco
  • Community Legend
  • 602 Views
  • 1 replies
  • 0 likes
  • Running with spotify
    sub-Playlists
    sub-Running
  • 602 Views
  • 1 replies
  • 0 likes

[Web Player] Adding A Song To The Queue Selects The Wrong Song

So at work I'm not allowed to download the Desktop client, which leaves me with the web player. It's really great, however if you're already in the queue and want to move songs up to play next, it selects the wrong song. I've attached a couple pictur...

1.png 2.png 3.png
  • Newbie
  • So at work I'm not allowed to download the Desktop client, which leaves me with the web player.  It's really great, however if you're already in the queue and want to move songs up to play next,...
  • 285 Views
  • 0 replies
  • 1 likes
  • Web Player
  • 285 Views
  • 0 replies
  • 1 likes

LG LB5800 app

I cant find spotify app on my LG LB5800. Anyone got it? Where and how can I install the app?

  • Newbie
  • I cant find spotify app on my LG LB5800. Anyone got it? Where and how can I install the app?
  • 340 Views
  • 0 replies
  • 0 likes
  • Other
  • 340 Views
  • 0 replies
  • 0 likes

Can't display notifications on Spotify Community

Hi,I just want to report an error I got on the new community platform. I saw a "1" on the notifications "bell" icon and when I click on it I have a weird error message about a core node not found. I get this error message everytime I go to that speci...

  • Music Fan
  • Hi, I just want to report an error I got on the new community platform.  I saw a "1" on the notifications "bell" icon and when I click on it I have a weird error message about a core node not ...
  • 208 Views
  • 0 replies
  • 1 likes
  • Other
  • 208 Views
  • 0 replies
  • 1 likes

Bought premium twice this morning and it's still saying I'm free

I've walked through all steps and it's still not working. I've tried buying it to twice this morning. Help me! I use Spotify on iPhone 6 Plus

  • Newbie
  • I've walked through all steps and it's still not working. I've tried buying it to twice this morning. Help me! I use Spotify on iPhone 6 Plus
  • 171 Views
  • 0 replies
  • 0 likes
  • Web Player
  • 171 Views
  • 0 replies
  • 0 likes